Trusted Agent profile · Coventry
Verified
★★★★★
528 reviews across 3 platforms
23 Warwick Row, Coventry, CV1 1EY
John Payne Estate Agents's office in Coventry, at 23 Warwick Row, is rated 4.7 out of 5 across 528 reviews on three platforms, including 506 Google reviews rated 4.7.
Every review we hold for the Coventry office, from every platform, shown as written. First names only.
5/5
GoogleA first class service! I would recommend JW Wood to anyone. From contacting the office to arrange the survey to receiving my Home Buyers report. It was fast, and reasonably priced service! 10 out of 10.
Hi Robert - thank you for your wonderful review, your words are appreciated
5/5
GoogleService is top notch specially Charlie she is an asset to the company
Thank you for your kind words! We're delighted to hear that you had a great experience with our service. Charlie truly is a valued member of our team, and we’ll be sure to pass on your praise. If you ever need anything, we're here to help
5/5
GoogleI've been using this company to let my property for many, many years now. They have always found great tenants for me and it has been a very easy, hassle free process. The marketing of my property has been excellent on the very few occasions it has become available to re-let to new tenants. First rate friendly and professional team.
Your review is much appreciated. It is great the have your property rented out again.
5/5
GooglePayne are absolutely hands down the best estate agents I've dealt with. I cant thank Aaron enough for all of his help, knowledge and prompt replies.
Thank you so much for your amazing feedback! 🌟 We’re thrilled to hear that Aaron’s help, knowledge, and prompt communication made such a positive impact on your experience. He’ll be really pleased to know how much you appreciated his … More
3/5
GoogleThey were easy to talk to, and most of all. Not pushy
Many thanks Jamie for your review and feedback this has been shared with the lettings team. … More
5/5
GoogleJust found our first home in the UK with John Payne. The appartement is ready for us in an excellent condition. The staff are very professional and helpful. They definitely made the move painless.
Many thanks Bowen for your 5* review and comments, these have been shared with Tiegan and the lettings team. I am glad they have supported you with the applications and you found the process efficient. Wishing you well in your superb apartment. John Buckby Lettings Manager
5/5
GoogleAaron looked after the sale of our property. Excellent friendly reliable service throughout the whole process. Can not recommend enough! Thank you Aaron and Paynes.
Thank you so much for your kind words! 🌟 We’re so glad to hear that Aaron provided excellent, friendly, and reliable service throughout your property sale. He’ll be thrilled to know his efforts made a positive impact. We truly appreciate … More
5/5
GoogleGreat company fast response to my enquiry,and where at the property doing the survey within a week. Got the report back the same day very detailed and informative. Would highly recommend this company.
Thanks for the kind words and 5* review, its much appreciated
5/5
GooglePayne's team have provided excellent Professional service through out the selling process. From day 1 Olga has been brilliant, kept very good communication between all …
We are delighted to know that your experience of Payne Associates was so positive! Olga was very happy to help and is grateful for your kind feedback.
5/5
GooglePaynes is made by Daniel and Gary, there service is prompt, reliable, accurate and thoroughly professional. I wouldn’t hesitate recommending them. Thank you
Thank you for your kind comments. We appreciate the feedback and hope to continue this going forward.
5/5
GoogleOverall I'm very happy with the service 😄 …
Thank you for your great feedback! 😄 We’re so happy to hear you were pleased with our service. If there’s anything else we can assist you with, don’t hesitate to reach out. We’re here to help! …
4/5
GoogleWe've had a very good experience in the process to rent one of their properties, they have been helpful and quick to answer queries. I'm not giving full stars because the first time I tried to contact (through Rightmove, so possibly not …
Many thanks Elena we hope you are settling well into your new home? I am sorry that you had an issue contacting via Rightmove but glad the team supported you once you directly contact us and gave good service. … More
5/5
GoogleI have just used JW Wood to complete a survey on a property. Dealing through Claire in the Surveyors office has been a pleasure. She was extremely helpful. Andrew the surveyor did a good job and had the survey ready within 24 hours of visiting the property. I would use JW Wood again for any future surveys.
Many thanks for leaving a review for our Survey department. Sounds like it was a team effort and we are pleased that both the service and report were up to standard.
5/5
GoogleGood service...fast and accurate processing...happy with the service
Thank you for your kind words! 😊 We’re so pleased to hear you were happy with our fast and accurate service. Providing a smooth and efficient experience is always our top priority. If there’s anything else we can assist you with, don’t hesitate to reach out. We’re here to help! 🏡 …
1/5
TrustpilotAsk for bank statements for viewings
The only estate agent that I have ever come across that asked me to send them bank statements before I could view a house. I declined.
5/5
GoogleGreat team to work with.
Thank you for your feedback! We're delighted to hear you enjoy working with our team. We pride ourselves on delivering a reliable and friendly service, and it's great to know that comes through. We really appreciate your support!
5/5
GoogleFriendly, efficient and thoughtful of our circumstances. Natalie and the rest of the city centre branch team are very pleasant to deal with and we wouldn't hesitate to recommend John Payne Estate Agents to anyone who's looking for a reliable and professional service.
Thank you for your great review. Natalie really is a credit to the company
5/5
GoogleGreat service, thank you. Claire was really helpful and the report was very clear.
Thank you for you review and your encouraging comments regarding Claire and our surveying team. We really appreciate it and please stay safe.
5/5
GooglePaynes worked hard all through the process and were helpful at all points. I have complete confidence in them. Happy to sit back and let them get on with it.
Many thanks Robert for your 5 star review and kind comments that I have shared with the team. … More
5/5
GoogleI've been with John Payne Estate Agents for around four years on a fully managed basis. They are professional yet approachable and friendly and always willing to offer sound advice. Their terms of business are reasonable as well as clear …
Thank you for such great feedback as these comments help other clients make the right decision when choosing a letting agent.
5/5
GoogleWow you guys are the best
Many thanks Samson for your 5* review and very kind words this has been shared with Justine and the lettings team. … More
5/5
GoogleGreat service and quick responses.
Thank you for your positive feedback! 😊 We’re glad to hear you were happy with our service and quick responses. If you ever need assistance again, don’t hesitate to get in touch. We’re always here to help! 👍 …
5/5
GoogleTruly outstanding service from Paige at the Walsgrave Branch - a highly professional, articulate and friendly lady. After having a problematic sale, I was reassured by the continued communication, dedication and hard work from Paige to ensure the sale completed - which it did! Cannot thank or recommend highly enough. 5+ stars
Thank you so much for your amazing feedback! 🌟 We’re thrilled to hear that Paige provided outstanding service and helped you navigate a challenging sale with dedication and professionalism. She’ll be delighted to know her hard work and … More
5/5
GoogleWe found John Payne letting dept to be very professional, efficient and reliable. The staff are very knowledgeable and friendly in the way they deal with any problems or information that you require. We can recommend if you are looking for an agent to act on your behalf with letting your property.
Thank you for leaving a review. The work doesn’t stop here and we will continue to work hard throughout the tenancy.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
John Payne Estate Agents's Coventry office has 528 reviews across three platforms: 506 on Google, 20 on Facebook, 2 on Trustpilot (across the whole business).
John Payne Estate Agents Lettings & Property Management is rated 4.7 out of 5 across all 528 reviews, and 4.7 out of 5 on Google from 506 reviews.
John Payne Estate Agents Lettings & Property Management, 23 Warwick Row, Coventry, CV1 1EY.
