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★★★★★
527 reviews across 3 platforms
23 Warwick Row, Coventry CV1 1EY
John Payne Estate Agents's Coventry office at 23 Warwick Row is rated 4.7 out of 5 across 527 reviews on three platforms, including 505 Google reviews rated 4.7. The 2 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Coventry office, from every platform, shown as written. First names only.
5/5
GoogleA very good service throughout. Receiving my survey in a very timely manor 48 working hours. Very comprehensive easy to understand with photos for reference. I highly recommend this team and the lovely young lady who arranged it for me.
Many thanks for taking the time to leave us a review. It was a pleasure working with you and wish you the best for the future.
5/5
GoogleIt was a very lovely experience from the viewing to the move in , they are professional and great
Thank you for the great review. We are so happy you thought the arrive was lovely. We aim to provide a stress free experience as we know moving can be stressful.
5/5
GoogleJW Wood were recommended to us by the local estate agents and the survey transaction was organised professionally and swiftly by Claire at the Durham office. The actual report carried out by Jonathan was received within two days of the survey date. This was a detailed report and set out in a straightforward manner which was easy to follow and understand. The offer of support was made available for all aspects of the service provided by the JW Wood team. Thanks for a very pleasant experience.
5/5
GoogleCannot thank John, Justine, Angela, Rebekah and Charlie enough for their help throughout the letting process. Please don’t hesitate to find these guys to help with any property related issues, they are truly the experts in the field! Henry
Thank you for your kind words! We’re thrilled to hear that John, Justine, Angela, Rebekah, and Charlie were able to support you throughout the letting process. Your recommendation means a lot, and we’re always here to help with any property-related matters.
5/5
GoogleThe team have been amazing from start to finish with our rental. I have never had to chase for an update as they have been proactive, providing regular updates and have good knowledge of the rental market in this area. Thanks for making it so easy!
Many thanks Reena for your 5* review and kind works that has been shared with the team, I am glad we have been able to support you as a new Landlord resulting in the new tenancy. … More
5/5
GoogleThe survey was turned around quickly and the service was brilliant. Claire was exceptional in a market where it is so busy she was quick to come back to me with any query. The surveyors are professional and go beyond their duty to provide an excellent service.
We are delighted to have received your wonderful review. Thank you so much for taking the time to leave feedback, Claire was very happy to read your comments.
5/5
GoogleThe survey was done promptly . The survey report was also delivered very quickly and efficiently. We were pleased with the outcome and detail contained in the report , which allowed us to make informed decisions about our purchase. Thank you.
Thank you for your lovely feedback! We're so pleased to hear that our prompt and detailed survey service made a positive impact on your purchase decisions. Best wishes moving forward!
5/5
GoogleWe have received an excellent service from JW Wood Chartered Surveyors, they have been really friendly and helpful, with great communications throughout. Our survey report was delivered perfectly on time and was a very thorough assessment of the property. Highly recommended
Thank you. We are very grateful for your positive feedback.
5/5
GoogleFantastic independent estate agents. Sold the house within a week. Leah was our main contact and she was amazing . On the ball and kept us up-to-date throughout the process. I am very particular and Leah was too, the whole team deserve a …
Thank you so much for your kind words and generous gesture! 🌟 We’re thrilled to hear that Leah and the team were able to make your selling experience so smooth and efficient. It’s great to know that Leah’s attention to detail met your high … More
5/5
GoogleGreat service! Would recommend. The level 2 survey was incredibly thorough and detailed with a very quick turnover.
Many thanks for taking the time to leave us a review. Let us know if we can help again in the future.
5/5
GoogleGreat experience, really thorough inspection with some great advice, delivered the report to us quickly after the inspection was carried out. Claire handled our enquiry super professionally and without complications. 👏 Great work from the team. …
Hi Rebecca. Thank you very much for leaving us a 5 star review. We look forward to working with you again in the future.
5/5
GoogleExtremely helpful, professional and friendly service. The team at John Payne made the process of letting our property very smooth indeed. There were a few jobs that needed doing, which was a bit awkward for us as we're working away at the …
Thank you for your kind comments. This is great to hear and the team will be really pleased to know they have done a great job.
5/5
GoogleExcellent service throughout the sales process. Ann Stobbart was my main contact and she kept me informed with developments and ensured that the sale concluded promptly. Advice was available at all times which was a real help in ensuring that all went well. Kenny Jackson
Dear Kenny- Ann is a senior experienced member of our Durham Sales team. I’m delighted she has provided excellent service throughout the sale of your property. Many thank for providing a 5* review.
5/5
GoogleI had to change the tenancy for the property I live in and they made it a really easy process. Everyone I dealt with was friendly and answered any questions I had but I must mention Sawda and Daniel who were both great.
Thank you for the kind words about our service.
5/5
GoogleJohn and Charlotte have been fantastic in coordinating the refurb and finding new tenants for our property. They are professional and friendly and a pleasure to deal with.
Thank you so much for your kind words! We're delighted to hear that John and Charlotte were able to make the process smooth and enjoyable for you. We’ll be sure to share your feedback with them, they’ll really appreciate it. … More
5/5
GoogleVery efficient, detailed report, quick service and brilliant communication
Thanks Joanne for taking the time to leave us a great review.
5/5
GoogleWe needed a home buyer report on a property we were purchasing and the service we received from Claire at JW Wood was fantastic. It was very easy and quick to complete everything, I just wish the whole property buying process was this good!
Thank you for the 5 star review. We look forward to working with you again in the future.
5/5
GoogleWe chose Payne’s due to their immediate response at point of ‘request for valuation’. Chris was thoroughly professional throughout, backed up by Leah, who delivered a perfect service. I couldn’t fault Payne’s at all. If I had a question it …
Thank you so much for your fantastic feedback! 🌟 We’re thrilled to hear that Chris and Leah provided such professional and thorough service throughout your experience. Keeping you updated and ensuring all your questions were answered is … More
5/5
GoogleEasy to deal with. Very helpful and informative
Many thanks for the 5 star review. All the best from everyone at JM Mason.
5/5
GoogleVery professional staff, easy referencing process and not long waiting times. We had renovation done in the property we were moving in which made the property to be in a very nice condition when we moved in. Overall I recommend this agency.
Thank you for your wonderful feedback! We're delighted to hear that you had a smooth experience with our team and found the referencing process efficient. We always aim to ensure properties are in great condition, so we're glad the … More
5/5
GoogleI found John Payne Estate agents to be very professional, cooperative & great communication. Natalie has been brilliant throughout as have the rest of the team. Thank you very much
Many thanks Sophie for your 5 star review and feedback. This has been shared with Natalie and the team, I am glad that Natalie was able to support you and kept you well updated on securing the new tenancy. … More
1/5
GoogleWorst experience Agent with whom I was dealing was giving incorrect information. Normally the job of agent is to pass correct message between owner and tenant …
Hi Adarsh, Your review and comments goes against the many 5* reviews we have received from … More
5/5
GoogleCompleted the letting in good time with good communication. A great service.
Thank you for your positive feedback. We’re really pleased to hear that your letting was completed promptly and that … More
5/5
GoogleFantastic service from start to finish. All made possible with the help of 'star' sales negotiator Paige Williams who diligently led me through the process. Her professionalism and customer service is second to non. Well done Paige !! …
Thank you for the great 5 star review
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
John Payne Estate Agents's Coventry office has 527 reviews across three platforms: 505 on Google, 20 on Facebook, 2 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
John Payne Estate Agents Lettings & Property Management is rated 4.7 out of 5 across all 527 reviews, and 4.7 out of 5 on Google from 505 reviews, checked 9 October 2026.
John Payne Estate Agents Lettings & Property Management, 23 Warwick Row, Coventry CV1 1EY.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
