Every review we hold for the Coventry office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCharlie from lettings was excellent, he managed to fit us in at short notice and was so incredibly helpful, informative, and friendly during the viewing!
Daniel · 23 January 2026
Agent replied · 27 January 2026
Thank you for taking the time to leave such kind feedback, we are thrilled to hear that Charlie provided excellent service. We pride ourselves on our helpful and friendly approach and it's great to know that it didn't go unnoticed. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleTrevor, James and Ramona were brilliant selling my property. After difficulties with a different agent, I switched to Bairstow Eves and they found a buyer within days. All of the team were incredibly helpful and could not have asked for a better service. Highly recommended.
Ethan · 2 March 2023
Agent replied · 30 July 2023
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleThis company deserves zero stars. Took deposit and rent in advance, could not contact me over a weekend and Monday morning and let the flat. What a bunch of jokers. the property was inhabitable, I was assured it would be cleaned and repainted and carpets replaced, however someone took it in the state it was, saving the landlord money and I was shafted. STAY AWAY FROM THIS JOKE OF AN AGENCY.
Muhammad · 25 July 2024
Agent replied · 24 August 2024
Hi Muhammad Waleed, we are sorry to hear about your experience. Please contact review@countrywide.co.uk to discuss this matter further. Thank you for bringing this to our attention. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have been for a viewing where JOSEPH SHARMAN assisted us through the whole property
Even house was under renovation
Joseph made sure how the property will after getting everything done
Too professional n friendly viewing
Loved to be associated with Bairstow Eves
Bhanuprakash · 1 May 2023
Agent replied · 30 July 2023
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGot me into my flat in less than a week, efficient delivery throughout the process. Many thanks to Jordan for all his hard work. Highly recommend
Harim · 22 May 2024
Agent replied · 21 June 2024
Harim Tanko many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe’ve collected our keys yesterday for our new home!! Lily has been extremely helpful throughout the process and it’s been the best experience that we could’ve asked for. Thank you Lily so much for your continued support!
Kirstie · 28 March 2025
★★★★★ 5/5
GoogleI wish to thank the team at Bairstow Eves Coventry, especially Ramona who went over and above what was expected to ensure the sale of my home.
Carol · 22 April 2024
Agent replied · 21 June 2024
Thank you for your excellent 5* review Carol Woodhouse. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIt was such a seamless process renting with Bairstoweves. Jordon was amazing and extra patient with me and everything was so easy, thanks to the team. I definitely recommend
Orowo · 4 March 2024
Agent replied · 25 March 2024
Thank you Orowo Ugoso for your 5* review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service by Liam Newsham. He assisted us really well prior my departure from Malaysia all the way until we moved in to the property in Coventry. Clear explanation and guided us through till the process completed. Special mention to Jordon Conniff for his assistance. Highly recommended letting agent.
Dr · 30 July 2022
Agent replied · 30 July 2023
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad viewing with Charlie yesterday he was really helpful and answer all my questions thank you
Carmen · 23 March 2026
Agent replied · 13 April 2026
Thank you for sharing your positive experience with Charlie! We are glad to hear that he provided helpful and informative answers to your questions during your viewing. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJack is very friendly and nice.
I will gladly direct people to bairstoweves because because of the way jack attended to me with respect and smiles.
Sonia · 22 April 2024
Agent replied · 21 June 2024
Sonia Odiete thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA big thank you to Jack, Harry and Amber for helping me through the process. Great team!
Ioan · 24 September 2024
Agent replied · 24 October 2024
Many thanks for your marvellous 5* review Ioan. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBairstow eves property manager Eilish Summerton is very helpful in addressing the property issues and always follows up with both tenant and landlord to ensure issues are resolved timely .
Olufemi · 25 January 2024
Agent replied · 25 March 2024
Thank you for leaving us your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGood service and excellent support. Getting repairs done and Eilish Summerton has been a great help in organising the repairs and keeping me updated at regular intervals with messages, pictures etc.
Fos · 26 December 2023
Agent replied · 25 March 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJoe is brilliant, he found us our dream home and went through all the steps in details. He is very good at what he does and I recommend anyone looking for letting agent to choose Bairstow Letting Coventry, Joe is your guy.
Sophia · 2 March 2023
Agent replied · 30 July 2023
Thank you for the fantastic 5* review and recommendation. I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleZahida is the best! Very supportive and helpful! Thank you so much for helping me buy my first home!
Kesete · 27 July 2024
Agent replied · 24 August 2024
Many thanks for your outstanding 5* review Kesete. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJoe was very efficient and professional at all times. He made notes on each viewing, gave feedback and kept us up to date with progress. He is a pleasant, friendly individual and is clearly an asset to the Bairstow Eves Coventry team.
Denise · 31 January 2023
Agent replied · 30 July 2023
Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe had a viewing with Charlie today and were really impressed by how helpful and easygoing he was. He made everything feel simple and stress-free. Highly recommend!
Gemma · 30 November 2025
Agent replied · 30 December 2025
Thank you for the great review! We're so glad to hear that Charlie could make your viewing experience stress-free. We strive to make things as easy and enjoyable as possible for our customers. Thanks for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI have a fantastic dealings with them. The letting was helpful. I give them my five star. Thanks once again team Bairstoweves. Many thanks to Jordon and Fae, you ve been helpful
Zainab · 25 October 2023
Agent replied · 21 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleNatasha Smith of Deposits is brilliant, very professional and polite. Continually keeping my partner and I up to date with our deposit
Natalie · 22 May 2024
Agent replied · 21 June 2024
Thank you for your kind words about Natasha Smith! We are delighted to hear that she provided you with excellent service and kept you informed throughout the deposit process. If you need any further assistance, please do not hesitate to reach out.
★★★★★ 5/5
GooglePrompt responding to issues with the property and checking up on whether work was carried out. And great to have the same person usually working on issues with my property, thanks Eilish.
Ayesha · 22 October 2023
Agent replied · 29 October 2023
Thanks for the excellent 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have a fantastic dealings with them. The letting was helpful. I give them my five star. Thanks once again team Bairstoweves. Many thanks to Jordon and Fae, you ve been helpful
Adelowo · 22 October 2023
Agent replied · 29 October 2023
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you Eilish for your help chasing our problem and following up the progress.
The problem solving took sometime however was solved to a very satisfactory level. Much appreciated.
Nada · 26 December 2023
Agent replied · 25 March 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have been associated with Bairstow eves since almost 6 months and Eilish has been a very cooperative property manager. Her way of dealing with issues is very good.
Sheral · 26 December 2023
Agent replied · 25 March 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.