Every review we hold for the Coventry office, from every platform, shown as written. First names only.
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5/5
GoogleIf I could give Michaela Milton 100 stars I would! She has been absolutely amazing in helping me with mortgage services and bent over backwards to get things done for me, contacting heads of departments at her mortgage company and the conveyancing company for my specific circumstance when it proved that was the only way to get things done! It would not have happened without Michaela!!
Beverley ยท 22 April 2024
Agent replied ยท 21 June 2024
Wonderful to read such kind comments about our local team! Thank you so much! Scott @Customer Care
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5/5
GoogleGreat viewing with Charlie today, really friendly and easy to chat to. Good experience overall.
Rachel ยท 20 January 2026
Agent replied ยท 27 January 2026
Thank you so much for taking the time to leave this wonderful review! We're thrilled to hear you had a great experience with Charlie and we look forward to seeing you again soon. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleHad a Viewing with Charlie, such a nice and polite young lad.
Callum ยท 13 February 2026
Agent replied ยท 13 April 2026
"Thank you for your kind words about our team member Charlie! We strive to provide exceptional service and are thrilled to hear he made a great impression. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
Google"I had a fantastic experience with Eilish Summerton. They quickly took charge of my boiler issue, promptly contacting the landlord and arranging a contractor, all within the same day. The whole process was smooth, efficient, and stress-free, thanks to their proactive approach. Highly recommend for anyone needing a reliable and responsive property agent!"
Perugu ยท 17 November 2024
Agent replied ยท 8 December 2024
Many thanks for your marvellous 5* review and recommendation Perugu. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAs a Landlord living abroad I dealt with Stacey Carr regards a water leak in my property. She was very prompt with her service and kept me updated on progress. Very impressed all round and thank you for handling it so well.
Manny BolaPositiveValue
Manny ยท 11 January 2022
Agent replied ยท 30 July 2023
Thank you for your wonderful 5* review. I shall made sure the local team are made aware of your kind words along with their Regional Director. Kind Regards, Scott @ Customer Care
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5/5
GoogleShoutout to Harry who helped me purchasd my first property. He was a great help. Top man. Start to finish was extremely helpful and always willing to go the extra mile. Thanks a lot.
U ยท 2 March 2023
Agent replied ยท 30 July 2023
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleOverall great experience finding my first place to rent. Everyone we spoke to was very kind and informative especially Joseph who helped us out with everything we needed. Definitely recommend ๐ โฆ
Nathan ยท 1 May 2023
Agent replied ยท 30 July 2023
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
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5/5
GoogleThe team at Bairstow Eves (both Sales & Lettings) have been awesome! I had previously advertised for sale with another agent and decided to move after having experiencing poor service. From the initial contact (James Whalley) through to the regular contact regarding viewings, feedback and advice on next steps (all of the things that I wasn't getting from the previous agent). I then decided to Let my property and so was passed over to Rebekah who moved super fast to get my place advertised and a tenant found within days. In order to prepare the house I had a number of things to get in place and Fae, Jordan and Joseph all helped this to happen within days. Nothing was too much trouble and I felt guided and supported throughout. Would recommend this team to my nearest and dearest. Thank you!
Michelle ยท 1 May 2023
Agent replied ยท 30 July 2023
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleCan not praise Jordon enough, he made such a stressful process so easy. 100% recommend. Thanks Jordon
Dylan ยท 22 April 2024
Agent replied ยท 21 June 2024
Wonderful to read such kind comments about our local team! Thank you so much! Scott @Customer Care
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5/5
GoogleHad a viewing with Charlie today he was brilliant ๐ฅณ โฆ
Ashok ยท 13 February 2026
Agent replied ยท 13 April 2026
Thank you for the glowing review! We're thrilled to hear that Charlie provided a brilliant viewing experience. We will be sure to pass along your kind words to him. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleSharing my experience with Bairstow Eves where my request is handled by Connor. From the viewing till the agreement finalization, Connor was in constant contact, very responsive which helped us to get the property we targeted. Thanks for supporting.
Chandran ยท 30 July 2022
Agent replied ยท 30 July 2023
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleExceptional customer service from the team at Bairstow Eves, in particular Fae and Jordan. From the first meet at the property we received a warm welcome and the ongoing communication and support during the application process has been fantastic.
Samantha ยท 30 July 2022
Agent replied ยท 30 July 2023
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
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5/5
GoogleJoe and the lettings team have been great! Recently moved to a new City and Joe helped us find a great property in a nice location. Happy with the result and glad to recommend Joe and the team!
Richy ยท 3 September 2022
Agent replied ยท 30 July 2023
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
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5/5
GoogleHarry was fab, he provided very useful advise! :)
Devon ยท 23 August 2024
Agent replied ยท 29 August 2024
Many thanks Devon for your excellent 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleVery helpful ! we just immiragte to UK, this is our first time to rent a house. They are very helpful to guide us step by step to finish the rent process. Thanks Josepth !
Glenn ยท 2 December 2022
Agent replied ยท 30 July 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
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5/5
GoogleThank you Natasha Smith for your customer service. Prompt to respond to my enquiries. Everything was clear.
E ยท 22 March 2024
Agent replied ยท 25 March 2024
Thank you for taking the time to leave us this amazing 5* review E Enami. Kind regards Lucy, Customer Relations.
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5/5
GoogleEilish is lovely and has been very good at communicating with me throughout.
Hannah ยท 22 May 2024
Agent replied ยท 21 June 2024
Thanks Hannah Pocock (Hannah Patricia) for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleBairstow Coventry dealt with my purchase , I was dealing with an estate agent called James.
It wasnโt easiest of jobs for him due to circumstances changing half way through the sales procedure. As much as a headache I know this was to James he remanded professional at all times and gave my wife and I the reassurance we needed. He kept us up to date throughout the whole process and would continually chase the solicitors taking the stress of us. Nothing was ever to much and we will be forever grateful.
Look no further than Bairstow if you want quality !!
Oliver ยท 31 January 2023
Agent replied ยท 30 July 2023
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI dealt with Connor whilst looking for a place to live upon moving back to the area that was suitable for me and my cat. He was extremely friendly and helpful, and found a beautiful place for me to view. Would 100% recommend himPositiveProfessionalism
Lauren ยท 22 June 2021
Agent replied ยท 21 June 2024
Thank you for your wonderful 5* review and recommendation. Best wishes, Scott @ Customer Relations
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5/5
GoogleHad a viewing today with Charlie he was brilliant would recommend
Paul ยท 21 January 2026
Agent replied ยท 27 January 2026
Thank you for the kind words! We're so happy to hear Charlie provided exceptional service during your viewing. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleI am so grateful to Dawn who has patiently supported all parties in getting a long and drawn out situation rectified! Thank you Dawn ๐ โฆ
Vicki ยท 23 July 2023
Agent replied ยท 30 July 2023
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI had viewing today with Gracie so helpful
Ikpi ยท 13 February 2026
Agent replied ยท 13 April 2026
Thank you for your kind words! Our team strives to provide exceptional service and we are happy to hear that Gracie was able to assist you. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleBarstow Eve where very good in selling my flat. They told me there is a high demand for my flat and they was not wrong. Trevor Gannon was very professional and helped me through the process.
Ben ยท 30 July 2022
Agent replied ยท 30 July 2023
Thank you for your amazing 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleEveryone I dealt with was patient and understanding. Big big shout out to Jordan and Fae!!! Thank u guys!!! Pleasant experience despite the hiccup I had to iron out! EXCELLENT agency!! I feel so much better!!!
Kiahna ยท 30 July 2022
Agent replied ยท 30 July 2023
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.