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Bairstow Eves Coventry reviews

4.6

★★★★★ Excellent

715 reviews across 2 platforms

78 Jubilee Crescent, Radford, Coventry, West Midlands, CV6 3ET

Part of Bairstow Eves, see every office.

Bairstow Eves's office in Coventry, West Midlands, at 78 Jubilee Crescent, is rated 4.6 out of 5 across 715 reviews on two platforms, including 714 Google reviews rated 4.6.

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4.6 / 5

714

Reviews on Google

This office

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5.0 / 5

1

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Reviews

Every review we hold for the Coventry office, from every platform, shown as written. First names only.

4/5

Google

The property management side of bairstow have been fabulous when I have had any maintenance issues, especially Stacey who goes above and beyond to ensure things are sorted. The agents side were not so great as a contractor picked up keys to be able to do some work whilst I was at work and didn’t take them back for 2 months, and nobody chased to find out where the keys were!

S · 30 July 2022

Agent replied · 30 July 2023

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

I have been part of the rental market for some years having several properties in both Coventry and the South of England. Our rental property in Coventry has primarily served the student market but due to Covid-19 in 2020, this market was impacted as many students were not able to travel overseas. In order to explore other rental opportunities, I was introduced to Rebekah at Bairstow Eves' Coventry office. Rebekah was not only friendly, professional and knowledgable but she was also responsive in her communication and delivered on her commitments. It has been a pleasure to work with Rebekah.

Claire · 22 January 2021

Agent replied

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I had an excellent experience with Jack and his team at the letting agency during my recent move. They made the entire process smooth and stress-free. Jack was incredibly professional, and very helpful. I highly recommend.

Debbie · 8 November 2024

Agent replied · 8 December 2024

Hello Debbie, Thank you so much for your wonderful 5* review! We're thrilled to hear that Jack and the team made your move smooth and stress-free. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

Bairstow eves property manager Eilish Summerton is extremely professional and helpful in addressing the property issues and always follows up with the tenants and landlords pro actively to bridge the gap and make sure that the issue gets fixed on time . I wish her all the best ! Thanks , Sethu

Sethu · 25 January 2024

Agent replied · 25 March 2024

Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

From start to finish, the team at Bairstow Eves in Radford, Coventry were top draw. It started with Rich, top bloke, coming round and putting us at ease with regards to selling the property and reassurances were given which filled us with confidence not only that we would successfully sell our house, but also receive the support to find another one. From then on, David and Ashleigh - lovely people, took on the reigns and efficiently booked in a number of potential buyers in very quick time. No messing about from these guys, and we agreed a sale within two weeks of our house going on the market. Relieved is an understatement. Now the fun was to begin with solictors of all parties involved, and Claire was fantastic in dealing with this. From dealing with our questions and queries, to keeping us in the loop regularly with any updates. She’d know how to manage the situations, due to her priceless experience in the industry, which again filled us with hope and belief that everything was under control. This is our third house we have moved into (hopefully our last!) but on each occasion we have used Bairstow Eves in Radford to assist us and they have come up trumps once again. A big thank you to Claire, Rich and the team. A fantastic professional outfit, who are very accommodating and go out their way to make sure the customer is happy. If we were to ever move again or if I were asked who to recommend, then there would be only one estate agent around who it would be - Bairstow Eves Radford Coventry!

Ryan · 6 December 2020

Agent replied

Thank you for your brilliant 5* review, kind comments and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I was searching for some properties and viewed a few marketed by Bairstow Eves Coventry. James Whalley was brilliantly professional, communicative, transparent and helpful throughout the viewing process. Was always available and honest to answer queries and always kept us apprised about available appointments and would always let me know as soon as any new property became available. Highly recommend……well done James. Wish you all the best for your future.

Toral · 30 July 2022

Agent replied · 30 July 2023

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

1/5

Google

Terrible company, placed a for sale sign outside my house that wasn’t listed with them. They informed my wife they would take it down in under 48 hours and a week later it is still there. The customer service was terribly - saying they have instructed our team to remove it with no details of who or when. The buyers of my house have family in the road and are questioning why it’s still showing for sale. I’ll end up doing it myself.

Thom · 27 December 2024

Agent replied · 10 January 2025

Hello Thom, Thank you for sharing your experience with us. I'm sorry to hear about the inconvenience caused by the incorrect placement of the for sale sign and the delay in its removal. Please contact us at review@countrywide.co.uk so we can address this issue promptly. Best regards, Lucy, Customer Relations Team

5/5

Google

After having some minor issues with our flat across the 2.5 years, as well as a major issue when we moved in, Stacey our property manager has been incredibly helpful with everything and brilliant with dealing with our landlord efficiently when issues arose. She is always positive and offers great advice and is genuinely there to help. Cannot fault a single experience we have had thanks to Stacey.PositiveResponsiveness, Professionalism

Sophie · 25 August 2022

Agent replied · 30 July 2023

Thank you for your wonderful 5* review of our local team. Best wishes, Scott @ Customer Care

5/5

Google

I recently purchased a house through Ramona and the team at Bairstow Eves Coventry. I would highly recommend using their services. They made what could be a daunting experience, smooth, professional and as stress free as possible. Ramona was fantastic with communicating between all parties and the team were also very supportive. Overall great experience so again, thank you to Ramona and everyone at the Coventry office.PositiveResponsiveness, Quality, Professionalism

Mathew · 25 August 2022

Agent replied · 30 July 2023

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

Fabulous service from Lisa and her team in Coventry. House was put up for rent on the website Friday morning, by Saturday morning 2 viewings confirmed for the following Monday afternoon (door left unlocked, we sat outside whilst perspective tenants went inside) Tenant confirmed by Tuesday morning. From start to finish the whole process was smooth and efficient. Excellent communication, was kept fully apprised as we went through each stage including what we needed to do. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

April · 25 August 2020

Agent replied

Thank you for your glowing 5* review! I will make sure your kind words are forwarded to the local team. Best wishes, Scott @ Customer Relations

5/5

Google

Zahida was our broker during our purchase of our first home. She was so helpful, knowledgeable and supported us throughout. Zahida was so approachable and answered any questions promptly. In a process that is filled with jargon, stress and anxiety, she made the process so much more easier and clearer. We would recommend her to anyone and will be utilising her services in the future. Thank you Zahida!

Kam · 3 September 2022

Agent replied · 30 July 2023

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

They provide good quality services and help me find a new flat meeting all of my demands efficiently. Especially thanks to Jack, he was extremely friendly and supportive during the whole time.

Yixuan · 8 December 2024

Agent replied · 22 December 2024

Thank you for your 5* review Yixuan. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

I have been a landlord with Bairstow eves for a few years now and the service has been and continues to be excellent. My tenants left 7 days ago and new ones will be arriving today. This high occupancy is very important to me. This is only possible by good planning and execution by the everyone involved. Special mention to Jordon Conniff , Lisa Brooks and Fae Corrigan.

P · 30 July 2022

Agent replied · 30 July 2023

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Fae was absolutely amazing in making my move as stress free as possible. Her attention to the minutest of detail is unbelievable and she is extremely personable and always available for any questions. She is more like a friend than an agent. If I could give her a 100 star review, I would. Thank you Fae, for everything.

Satheesh · 30 June 2023

Agent replied · 30 July 2023

Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

We started using Bairstowe Eves a few months ago when we moved into a property they had up for let. There were a few things wrong when we moved in but after discussions with Eilish the property manager these have all been resolved very quickly. We are very happy with their service

Katherine · 26 November 2023

Agent replied · 25 March 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Thank you Liam with the service provided. He was very professional and kept us updated throughout. Any issues we had he would assure us and provide a solution. Which was very much appreciated. He also went out his own way to come help us with a few things we were confused with. Which was great! Excellent service from Liam! He is a great asset to the company.PositiveQuality, Professionalism

Sadia · 22 June 2022

Agent replied · 21 June 2024

Many thanks for your brilliant comments and 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Me and my partner decided to rent a property from Bairstow Eves Estate Agents in Coventry and left very satisfied with the profesional service the agents provided throughout the whole process. George was nice and clear with instructions over the phone, made sure we were up to date with the moving process and Hakeem went above and beyond to make us feel welcomed in the property on the moving in day. All process was Covid-19 safe.

Neda · 13 February 2021

Agent replied

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Been working with Zahida for a couple of years now on a few different properties and the service she offers is impeccable! Always there to support and guide and she does everything with great profesionalism! Would recommend Zahida to anyone in need of a mortgage advisor!

Rares · 20 March 2024

Agent replied · 25 March 2024

Many thanks Rares Seni for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

The past week I've worked with Kelly and Andy who've been great to work with. The staff were very accomodating and work with you to help you find the ideal place. I'm more than happy after finding my new flat which was just what me and my significant other were looking for. Great service. Hopefully no issues arise during our tenure. But I have full confidence of great service throughout my time at our new place if there is. Thanks again guys.

Zenda · 30 October 2019

Agent replied · 29 October 2023

Wonderful to read Zen that you had a fantastic experience with our local Bairstow Eves Coventry team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Best wishes, Lucy.

5/5

Google

I am very pleased with the service provided by Bairstow Eaves agency, especially Eilish Summerton. She promptly ensures that all repairs are noted and completed as quickly as possible. Eilish consistently communicates, making follow-up calls to ensure that necessary actions have been taken, providing me with reassurance.

Said · 24 February 2024

Agent replied · 25 March 2024

Said Khanfir thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

The past week I've worked with Kelly and Andy who've been great to work with. The staff were very accomodating and work with you to help you find the ideal place. I'm more than happy after finding my new flat which was just what me and my significant other were looking for. Great service. Hopefully no issues arise during our tenure. But I have full confidence of great service throughout my time at our new place if there is. Thanks again guys.

Zenda · 31 July 2019

Agent replied · 30 July 2023

Wonderful to read Zen that you had a fantastic experience with our local Bairstow Eves Coventry team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Best wishes, Lucy.

1/5

Google

I rented a house through these guys and have had - well - nothing from then. Every time I ask a question, I received no reply, and worst of all, when I left the property (in better condition than when I moved in), and asked for the return of my £1500 rent deposit, I called repeatedly, emailed, called again, each time speaking to an different individual, and each time being promised that I would receive an answer within the next two working days, and each time - NOTHING. it has now been 4 weeks since I left the property, and I still have to idea of when I will receive my rent deposit back. I feel Countrywide Letting and Bairstowe Eves are - by far - the worst letting agent I have ever had to deal with. my next email is to the deposit recovery organisation, to see if they can scare the rent deposit back.

Graeme · 28 July 2019

Agent replied

Hi Graeme, I was disappointed to read that Countrywide, and more specifically, the Deposit Team have not met your expectations. I would like to take this opportunity to thank you for taking the time to write a review and thus bringing this to my attention. The deposit is protected until both the landlord and tenant are in agreement, this therefore means that the deposit cannot be refunded without the landlord’s authorisation, we cannot act without this since the tenancy agreement is signed between the tenant and landlord. In such circumstances it is best to contact the deposit scheme directly to raise a dispute as the landlord would then have to provide evidence as to why the deposit is retained. I do however appreciate your comments regarding the lack of communication and we are working on having our Property Manager more involved at the end of the tenancy. Let me know if you need any further assistance by calling the lettings team on 024 7696 3010

5/5

Google

The past week I've worked with Kelly and Andy who've been great to work with. The staff were very accomodating and work with you to help you find the ideal place. I'm more than happy after finding my new flat which was just what me and my significant other were looking for. Great service. Hopefully no issues arise during our tenure. But I have full confidence of great service throughout my time at our new place if there is. Thanks again guys.

Zen · 28 July 2019

Agent replied

Wonderful to read Zen that you had a fantastic experience with our local Bairstow Eves Coventry team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Best wishes, Lucy.

5/5

Google

My heartfelt thanks to Fae. She is very responsive and always be quick to answer my questions through email. As I am a hongkonger and intended to rent a UK house before moving to UK, she did helped me a lot in settling the rental issues with landlord. A big thank you once again to her for being efficient and very helpful.

Micky · 2 December 2022

Agent replied · 30 July 2023

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Bairstow Eves Coventry

How many reviews does Bairstow Eves Coventry have?

Bairstow Eves's Coventry office has 715 reviews across two platforms: 714 on Google, 1 on View Agents.

What is Bairstow Eves Coventry's rating?

Bairstow Eves Coventry is rated 4.6 out of 5 across all 715 reviews, and 4.6 out of 5 on Google from 714 reviews.

Where is Bairstow Eves's Coventry office?

Bairstow Eves Coventry, 78 Jubilee Crescent, Radford, Coventry, West Midlands, CV6 3ET.

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