Every review we hold for the Coventry office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have been searching for the right property and we met Christopher Barbour who is a Mortgage Consultant, words cant describe how fantastic Chris has been over the 2 years we been with him. Chris was suppose to just sort a mortgage deal out but he still remained with us through out the whole journey sorting and advising regarding queries outside his field when needed. We went through so much but Chris has always given us his extra support even outside his working hours and has always been there for us until we got the house we wanted. Chris was always there on the phone, by text when ever needed, if the journey was simple and easy it is truly due to Chris support and time. All I can say a Big Thank You from me & my Brother Chris, hope to work with you again in future may be but your are fantastic in everything you do honesty. The care, patience and understanding you have is amazing. Thank You once again and sorry for the late review but you truly do deserve a great Review .. Many Thanks, Latifa & Abdul
Latifa · 30 July 2022
Agent replied · 30 July 2023
Thank you for your glowing 5* review and your kind words. Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GoogleRented a property from Bairstow Eves from start of February viewing with Faye was fantastic and straightforward instantly wanted the property. Took a visit to the office and dealt with Jordan great customer service and was really helpful couldn’t fault anything with the service from either Faye or Jordan.
Only thing stopping me giving a 5 star and letting Bairstow Eves down was the service from countrywide responsible with maintenance issues not very good at handling on that side and wasn’t happy with service from one member of staff.
Greg · 30 July 2022
Agent replied · 30 July 2023
Hi Greg, thanks for the review and we're glad on the whole you had a positive experience. If you want to give any further feedback about what didn't go so well, please feel free to email us at review@countrywide.co.uk. Thanks, Graham - Customer Relations
★★★★★ 5/5
GoogleI would like to thank Lisa and all her co-workers who did a fantastic job in letting our house, thank you all for all your hard work and patience with us . I would like to say a special word of thanks to Conor for his help and sense of humour and for the laughs and the great effort he put into letting our house and the professionalism of all which made everything so easy. We look forward to working with Bairstow Eaves in the future , many thanks again.PositiveResponsiveness, Quality, Professionalism, Value
John · 22 June 2022
Agent replied · 21 June 2024
Thank you for taking the time to leave us this tremendous 5* review and your kind words. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleI report with pleasure that my wife and I had a great experience dealing with Bairstow Eves Coventry over the recent sale of our property.
From the very first call the response was swift, professional and tailored to our needs... They did go above and beyond what we could have expected.
The ongoing support and communications were extremely comforting at a time when 'moving stress levels' tend to go through the roof!
James was our main point of contact and he did a tremendous job for us. Further support and update communications were also afforded by Eddy, Ramona and Trevor.
On behalf of my wife and I, we cannot thank you enough for dealing with, and guiding, us through the process in such a professional manner.
We have no hesitation whatsoever in recommending Bairstow Eves Coventry to anyone wishing to sell their property.PositiveResponsiveness, Quality, Professionalism
Peter · 22 June 2022
Agent replied · 21 June 2024
Thank you for your excellent 5* review and your kind words. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleWhen I first started my property buying journey I had very little knowledge on what to do, Zahida helped me the whole time explaining everything to me making sure to answer any questions I had. When looking for properties the guys at Bairstow Eves gave me plenty of options and made sure to find ones within my requirements. Wouldn’t have gotten through this process without Zahida and her team
Maggie · 9 July 2023
Agent replied · 30 July 2023
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBeen renting through Bairstow Eves for a few months now and had a great experience so far. The property management team have been excellent at responding to my queries and problems efficiently, particularly Eilish, who helped me out immensely when I’d unfortunately locked myself out, saving me a lot of anxiety. It makes a big difference having someone actually listen to you.
Emma-Louise · 28 December 2023
Agent replied · 24 August 2024
Hi Emma! It is wonderful to see your 5* Review and kind comments! Best wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleBeen renting through Bairstow Eves for a few months now and had a great experience so far. The property management team have been excellent at responding to my queries and problems efficiently, particularly Eilish, who helped me out immensely when I’d unfortunately locked myself out, saving me a lot of anxiety. It makes a big difference having someone actually listen to you.
Emma · 26 December 2023
Agent replied · 25 March 2024
Hi Emma! It is wonderful to see your 5* Review and kind comments! Best wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleThis is my first time renting and I have to say , I have had a great experience and service so far from Bairstow especially Eilish Summerton who immediately ensures all repairs are noted and completed as fast as possible (within a week). She always calls and ensures whether anything has been done etc. which puts me at reassurance.
Madeha · 24 February 2024
Agent replied · 25 March 2024
Thank you for leaving us your superb 5* review Madeha. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy mortgage broker Zahida is PHENOMENAL!!! A real Godsend. I secured my dream home at an affordable rate, and I am so grateful to her and the team for always staying on top of the market, keeping me informed of the best rates available. Take it from me: with Zahida and her team , you're in good hands!
Funmi · 4 March 2024
Agent replied · 25 March 2024
Many thanks Funmi Ladeinde for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEilish is the property manager of the property I am currently living in Coventry and I must commend her as she is very good at what she does , she also does make sure to follow up with any queries or repairs and gives me feedback as to how the whole process is unfolding .I’d gladly recommend her and her company .
Latifat · 26 November 2023
Agent replied · 25 March 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBairstow Eves Coventry is one of the great estate agents and they have impressed me more recently by renting my property within a short period. They provided me with efficient, trustworthy, and professional service throughout. Ms Rebekah Jacox especially helped me during this process and her name is worth mentioning here as an exceptionally skilled manager. I fully recommend and appreciate the services I received so far. Thank you.
Alan · 1 April 2023
Agent replied · 30 July 2023
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLily at the Coventry Branch is simply Amazing. She made the whole renting process a walk in the park. Responded to every phone call, explained the whole process in detail and we were able to rent our house in less than 2 weeks.
Thumbs up to the whole Coventry Team!!!
Sekayi · 7 June 2024
Agent replied · 21 June 2024
Hi Sekayi Paradza, thank you for sharing your positive experience with Lily and our Coventry team. We're thrilled to hear that Lily made the renting process smooth for you. We appreciate your kind words and look forward to assisting you in the future. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleMy experience was awesome. I was with Jack all through the house viewing period. Jack is a real professional who is never angry no matter what. All thanks to him I was able to get this beautiful place .
Anita · 1 December 2024
Agent replied · 8 December 2024
Thank you Anita for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJack Knight is truly exceptional at Bairstow Eves. Throughout our house hunt, he consistently delivers an outstanding customer experience. Jack's professionalism, persuasive skills, and thorough understanding of our needs make him stand out. He goes the extra mile to ensure we understand every detail. Keep up the excellent work, Jack!
Ali · 22 May 2024
Agent replied · 21 June 2024
Thank you Ali Awais for your amazing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBairstowe Eves were recommended to us by a friend . We could see why. They were professional from start to finish. Communication was excellent, nothing was too much trouble . Their marketing was excellent. They certainly pulled out all the stops. We will certainly be using them in the future with complete confidence that they will do an outstanding job. Huge thanks to Rebekah Jacox, Jordan Conniff and all staff in the Coventry branch.
Kim · 30 July 2022
Agent replied · 30 July 2023
Many thanks for your wonderful recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI am particularly pleased with Fae Corrigan and the team in general for their level of professionalism. Moving into a new apartment is not always easy, but each member of the team that I had encounter with was always ready and willing to provide responses to my many questions and requests. The whole process of letting was made seamless as a result of the team's attitude to work.
Thanks for the excellent job guys!
Pty · 30 July 2022
Agent replied · 30 July 2023
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSoooo happy with the service provided by the team. I was waiting for months for a property to come back onto the market, as soon as it come back i was called first. I couldn’t make it to the first set of viewings so Connor offered me a FaceTime viewing so I wouldn’t miss out. He has been amazing throughout. The team even help me set my contents insurance out knowing its all my first time renting.
Cant thank Connor and Jordan enoughPositiveResponsiveness, Quality, Professionalism, Value
Priya · 25 August 2021
Agent replied
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRamona and the team have been amazing ! I sold my house which completed today ! Ramona took charge of everything making the whole process stress free. Her knowledge of the industry is unbelievable and I cannot thank her enough. Would most definitely recommend using their services. Absolutely fantastic throughout.
Cherie · 26 April 2024
Agent replied · 21 June 2024
Thanks for the lovely 5* review! Ramon and everyone really appreciate your kind words! Graham, Customer Relations
★★★★★ 5/5
GoogleI had an amazing experience with this agency. Fae made the whole process stress free and was full of knowledge on the property and very assertive. She ensured that all our questions were answered and that we knew exactly where we stood and how long things would take . She was polite, honest and is an absolute credit to the team.
Can’t thank her enough
Meg · 1 May 2023
Agent replied · 30 July 2023
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe had an extremely tight time frame to move in. 4 weeks!! So we expected to just get any house.
But between Conner, Liam and Rebecca, they not only found us a a house, they found us our new Dream home! All within 9 days!!!
From the listing to signing the contract. Liam and Rebecca where available to us constantly on the phone and where more than helpful. Warm, welcoming, beyond helpful. Made our lives so much easier. As we where in panic mode.
We met Connor in person, who gave us our viewing of the property.
We really like Connor. He is warm, friendly, helpful, polite, respectful of our needs and wishes. Had the answers to all our questions. Made the viewing easy going and we left so much happier than we arrived. What more can you ask for?!!
I'd like to thank Liam, Rebecca and Connor and any more of the team, who helped us, literally saved us and made a dream come true!
We have now a home for our future. We can grow into this new part of our lives together. None of this would have been possible, without this amazing team.
We where using as many estate agents as possible. And we didn't get any help or what we wanted anywhere else, most didn't even send more than an email reply!!!
So we where so lucky to have these people, the team and whole company at Bairstow Eves. So we beyond grateful to you all.
We have no intention of moving home for many years, if at all!!!
But if it does happen again.
Only one company we will use again!!!
Thank you ALL.
Lee Shevlin and Deborah Collcutt.PositiveResponsiveness, Quality, Professionalism, Value
Lee · 22 June 2021
Agent replied · 21 June 2024
Thank you for taking the time to leave us this great 5* review and wonderful comments. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI've used the Coventry branch of Bairstow Eves (Countrywide Group) since 2015 for my portfolio of rental properties. I've had nothing but excellent experience from the entire team there, including past and present members of staff.
A recent example of this is my property was listed with Bairstow Eves on 04/08/20 and rented out on 07/08/20! The tenant moved in that very weekend and as always, the calibre and standard of tenant is superb. Thorough vetting checks, providing me peace of mind, and excellent friendly, professional but tailored service.
I could not recommend the Coventry branch of Bairstow Eves enough - keep up the good work guys, you've raised the bar for all of the competitors! Well done!PositiveProfessionalism
P · 22 June 2021
Agent replied · 21 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleBairstow Eves is a fantastic business.
They are professional, thorough, supportive and patient. I had the opportunity to rent a wonderful property through them recently, during a very difficult time with many concerns to account for.
Thanks to George Shepherd, a brilliant Letting Negotiator who handled my case, everything was made easy, straightforward, smooth and pleasant.
He is highly educated, attentive, polite and honest. In this day and age, that is quite a big deal, especially when it involves business dealings and transactions.
Thank you George for making a challenging time much better, easier and safer.
I would also like to make honourable mentions of Jordon Conniff with whom I’ve been having regular communication during the transition process (thank you for your continuous support) and Liam who has been very helpful and patient especially during the critical first days of the move.
To conclude, Bairstow Eves Coventry is blessed with excellent staff who know what they are doing and know how to deal with people. They always answer the phone promptly and when they say they will get back to you, they always do.
They also have an excellent and thorough online reporting tool that makes dealing with any property issues quick, easy and efficient.
I have already recommended Bairstow Eves to a few family members and some friends who are naturally hesitating to move during the Covid-19 crisis. Bairstow Eves will make the process straightforward, effective and above all safe, they will conduct checks and process applications in record time and they will provide excellent alternatives to physical viewings.
A truly exceptional Estate Agents.
Thank you for all that you do.PositiveResponsiveness, Quality, Professionalism, Value
Paschalis · 22 June 2021
Agent replied · 21 June 2024
Many thanks for your excellent recommendation and 5* review. Thank you for your wonderful comments. Best wishes, Lucy, Customer Relations
★★★★★ 5/5
GoogleI recently attended a viewing in Coventry with Josh from the lettings team, and I was very impressed with the experience. He was professional throughout and took the time to answer all of my questions clearly and thoroughly.
Martyna · 30 March 2026
Agent replied · 13 April 2026
Thank you for sharing your positive experience with Josh from our lettings team in Coventry! We pride ourselves on providing professional and thorough service to our customers, and we're so glad to hear that Josh exceeded your expectations. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe best by a mile!
Dealt with Zahida for my remortgages on 2 of my property’s, as she previously did our mortgage on our purchase. Have to say, BEST IN THE GAME, responsive, clear and very helpful. Been doing property’s for a few years now and I have to say, I haven’t come across a mortgage advisor as good as Zahida. Stress free mortgage, call Zahida! Thank you Zahida.
Danny · 2 November 2022
Agent replied · 30 July 2023
Hi Danny, Great to read your wonder 5* review and experience! Best wishes, Scott @ Customer Relations.
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