Bairstow Eves Coventry reviews

★★★★★ 5/5

Google

Charlie was friendly and helpful during the viewing. He answered our questions and made everything clear. Thanks!

CS · 13 March 2026

★★★★★ 5/5

Google

Had a viewing with Charlie today he was professional and answered all my questions thank you Charlie

Idris · 13 March 2026

★★★★★ 2/5

Google

They have been the most frustrating agency I've had to deal with due to poor communication at the start of tenancy, throughout the tenancy, and at the end. I give 2 stars because although a lot of my experiences with the agency were frustrating, they are not predatory like some of the agencies I've interacted with. Beware of bias in existing reviews, during my tenancy I was asked to please leave a Google Review to help with my property manager's 1-2-1 - only a heartless person could give a negative review in that situation. I had agreed to a move in date, then at the agency's request I had agreed to move in a week earlier. As the move in date approached the agency then asked again for the date to be moved as the property wouldn't be ready. I phoned many times to confirm the new move in date, but no one at the office would pick up and I never received a call back despite leaving voicemails as suggested by the answering machine. Eventually I moved into the property, but the move in date was only confirmed 3 days before moving in, and the lease agreement was only given to me 2 days before the move in. I was frequently passed over to different people at all stages, at other agencies one person (usually the property manager) would deal with everything but that is not the case here. It was not always someone from Bairstow Eves either, sometimes the people I had to speak with were from Countrywide instead. It took a long time to be given the code to the parking garage as the agency doesn't keep that information to hand. The tenant portal/site is the way to report issues but is frustratingly slow and should be updated - there is no way to see previously reported issues, their current status, nor do you get a confirmation email for any reported issues. You have to email directly for an update as no one will follow up with you unless the issue is urgent - I waited well over a month before following up with the agency myself to see if the issue even went through. The property was handed over to a new property manager during my tenancy, but I was never informed of the change until I reported an issue and tried to get in touch with the previous one for an update. At the end of my tenancy I was almost charged for replacement keys despite returning all of them, after much back and forth the misplaced keys were eventually found by the agency themselves.

Dominik · 26 November 2023

★★★★★ 5/5

Google

We rent our very first property in UK through Bairstow Eves, they are always helpful in finding rent houses that suit our needs. We are in the current property since a year now and have had a few issues which I reported to property manager through email. Our portfolio manager Eilish is doing a wonderful job and has been incredible in checking with landlord and resolving them as early as possible. I would highly recommend Bairstow Eves.

Channu · 26 December 2023

★★★★★ 5/5

Google

Good service and Charlie was so kind and took the time to show everything

Aadityan · 13 March 2026

★★★★★ 5/5

Google

One of the best State Agents in Town. I had some issues with other state agents in the past, so when I was looking for a property to rent, something I always wanted was a highly rated state agent. I have been living in my property for 6 months and has no issues at all. I just had an issue with my bathroom light, they have a dedicated website to report any faults and I reported it and within two days an engineer came and fixed it. I would say their service is outstanding so far and also my landlord is also seems to be a very nice person, he approves everything quite fast. Thanks to Sharon who coordinated everything very efficiently. I would like to thank Josh and Fae too for their very good support from the beginning up to now. I usually dont write reviews, but their service was really good compared to my previous experiences hence thought I should appreciate their work. End of Tenancy Update: 27.09.2023 My Tenancy came to an end on 5th Sep 2023. There was some concerns with respect to the state of the property at the end, abd the landlord had decided to deduct £270 from me, which I was not responsible for. Deposit Specialist -Portfolio Manager, Ms. Ana was the officer who was handeling my deposit return process, and after providing with all the evidence she acted promptly and professionally and had negotiated with the landlord and returned my Deposit in Full. Overall, my experience with this agency was a good one. Specially because, if you have any issues, they will listen to you and do their best to resolve any issues. Highly recomend this agency for your property renting.

Chashika · 29 September 2023

★★★★★ 5/5

Google

My partner and I rent a property through Bairstow Eves and have always found the process very easy. We have been in our current property almost 6 years now and have had a few issues in this time, the issues themselves were quite straight forward to report using there system. Our portfolio manager Dawn has been incredible the past 2 times we have issues, within a couple days (normally 1-3 depending on the problem), the issue has either been resolved or we have an engineer/contractor booked. Despite our landlord being sometimes difficult to reach Dawn has never given in easy and always tried to make sure the problem was resolved in a timely manner. Everyone at Bairstow Eves has been lovely to deal with, I, myself has some learning difficulties and can sometimes get frustrated when talking/trying to explain things but everyone we have come across understands this and has so far treated me with dignity and tried to make things a little different. I would highly recommend Bairstow Eves for all aspects of your property needs, it doesn't seem that any problem/criteria you may have would be any kind of an issue.

Joe · 20 August 2023

★★★★★ 5/5

Google

Coventry branch offer the best service, Thanks I would like to say that selling my house was easy, but it wasn't. The house sold within 24hrs . Fell through and then the Team, especially Trevor, got it straight back on the market, sold the next day and we completed within 7 weeks ! Thanks Trevor x Right from the beginning , from the sales team to the agents, we were looked after very well. Harry and James , now this pair , what can I say , they are fantastic ! They made all the paper work stuff very easy to navigate, cheeky with great smiles. Also very good at what they do. Very professional. I also had some nice conversations with Ramona and not forgetting Trevor, without Trevor I am sure things would not have progressed so easy. Great team and brilliant comms from them. So here is the not so nice bits, pricing was very high , but you get what you pay for. So we are happy. Thank you everyone for your hard work and constant updates, we would definitely use them again if and when we buy or sell.

Debbie · 30 June 2023

★★★★★ 5/5

Google

Gracie is so friendly and good in communication 👍🏿 I’m so glad I went to her …

Harry · 13 January 2026

★★★★★ 5/5

Google

Ever since we have had Joe & Jordon take over the management of our property we have had much better communication from Bairstow Eves and 100% better customer service. I'm so glad to have the two of those managing our property. Joe is such a lovely estate agent and has always been friendly since the first day we met. He is extremely professional and kept me updated on the status of the letting process. I honestly couldn't be happier with both Joe (Joseph Sharman) and Jordon (Jordon Conniff)PositiveResponsiveness, Professionalism

Becki · 22 June 2023

★★★★★ 5/5

Google

Charlie was brilliant really welcoming and answering all my questions thank you Charlie

Lily · 13 February 2026

★★★★★ 5/5

Google

My son has just rented his first property. What an absolute nightmare it was for him, very stressful and disheartening. My son viewed over 20 plus properties, completed paperwork and hardly ever got a response. That was until he dealt with Joe Sharman at Bairstow Eaves Coventry. Joe treated my son with respect and professionalism. Joe kept my son fully informed and went over and above in my opinion. My son is now settled in his new property. Highly recommended.

Colette · 1 May 2023

★★★★★ 5/5

Google

We have used Bairstow Eves to manage our property for many years. All the staff have been wonderful. Recently we had a problem tenant and Joanne and Rebekah were superb with their pro-active support. Since then, Joe has been exceedingly efficient in finding us new tenants in a very small amount of time and guiding both parties through the paperwork (including very politely reminding me when I needed reminding!). All the staff are lovely to deal with and have worked very hard on our behalf. Six stars!

Hayley · 1 May 2023

★★★★★ 5/5

Google

Gracie is amazing !!! Thank you for all your support during my property search would 100% use again !!

Keira · 9 December 2025

★★★★★ 5/5

Google

It was a great experience with Bairstow Eves, thanks to Charlie.

Babatunde · 13 February 2026

★★★★★ 5/5

Google

I would just like to thank all the team, but especially Claire. The service and professionalism that we received from Claire was first class, absolutely brilliant, and very easy and good to work with . . Claire was a joy to work with, and we would highly recommend her.A true professional in her field. So nice to see and receive such wonderful customer, service and satisfaction, truly amazing experience from start to completion . Truly appreciate all your help and hard work. Many Thanks Ekta

Nick · 2 March 2023

★★★★★ 5/5

Google

We've been very happy to have Bairstow Eves as our rental agents for the last 4 years. From the first appointment at the property with the agent, to picking up the keys and having them deal with the renewals, inspections etc over the years, there haven't been any issues. When we have had to raise things (like garden fence blowing over in bad weather), they've been courteous, efficient, have liaised with the landlord and neighbours etc and it's easy to raise things via the Fix Flo site. We have recently given our notice and it's been easy to deal with them regarding this, especially Joseph S who has been handling the end of our stay at our current property. Would definitely recommend Bairstow Eves for property in Coventry.

Simon · 31 January 2023

★★★★★ 5/5

Google

Move in with Gracie was great, polite and helpful thank you Gracie!

Jacqueline · 13 January 2026

★★★★★ 5/5

Google

Viewing with Gracie went great thank you

Samson · 13 February 2026

★★★★★ 5/5

Google

We had the pleasure of buying our first home with Bairstow Eves. I'm not one to give five stars on a whim. They are truly great people to work with from the initial viewing that we had with James who recommended us to use their mortgage advisor and the legal team, all the way through to completion. Special thanks to Zahida, she made the process seamless and always went above and beyond to help us. Had a truly superb experience and would recommend her with no hesitation. Happy to answer questions, proactively provide information and offer great advice. Thank You. Rafal

TheRafxx15 · 2 December 2022

★★★★★ 5/5

Google

Dawn Olorenshaw from Baristow was incredibly helpful in removing the washing machine and promptly fixing the broken toilet seat. He consistently demonstrated his helpful nature and responded to my inquiries promptly. On February 14th, Eilish Summerton from Baristow demonstrated exceptional assistance by promptly addressing and replacing the outdated water taps in both the kitchen and bathroom, just days after the issue was reported.

Narendran · 24 February 2024

★★★★★ 5/5

Google

From what started off as just an idea became a reality with the help of Zahida.With help and guidance we where able to mortage and purchase two properties when others said thing where not possible Zahida help us make them possible.We honestly can not say thank you enough for helping us be in the position we are today, You went above and beyond with every little detail, what is said to be “the most stressful thing you will ever do” some how felt natural and stress free thanks to the constant support we always felt one step ahead.

Joshua · 3 September 2022

★★★★★ 5/5

Google

The Bairstow Eves team at Coventry were extremely helpful and professional and explained everything clearly in the process of letting out my property. I first met Rebekah when she came to value my home and to discuss the options available and she was very kind, knowledgeable, and patient. I would highly recommend Bairstow Eves in Coventry. Thanks again for all your help!

Katie · 25 January 2024

★★★★★ 3/5

Google

Stacey Carr is super nice and a wonderful property maintenance manager, and Dal Bains managed to sort out my issue within 24 hours after the landlord was not very helpful in dealing with my requests. I have been informed that my property is owned by a company and therefore poor communication from them to certain members of the branch, so i reccomend you try to find out who owns the property before entering a contract with them as bad landlords can cause bad experiences.

Iga · 30 July 2022