5/5
Have been working with Smartsearch now for a couple of years and find it very easy to use and my account manager Jasmine Haynesworth has been so responsive, efficient and helpful. Would definitely recommend.

Trusted Agent profile · Coulsdon, Surrey
Verified
★★★★★
1,011 reviews across 2 platforms
148 Brighton Road, Coulsdon, Surrey, CR5 2ND
Part of Streets Ahead, see every office.
Streets Ahead's office in Coulsdon, Surrey, at 148 Brighton Road, is rated 4.7 out of 5 across 1,011 reviews on two platforms, including 728 Google reviews rated 4.7.
Every review we hold for the Coulsdon office, from every platform, shown as written. First names only.
5/5
Have been working with Smartsearch now for a couple of years and find it very easy to use and my account manager Jasmine Haynesworth has been so responsive, efficient and helpful. Would definitely recommend.
5/5
Would like to say a huge thank you to the team at white and guard as they have been extremely helpful throughout the whole moving process! Always able to help and always available! Would also like to thank Leanna and Chelsea who both went above and beyond to ensure the move went ahead smoothly!
Hi Tommy - fantastic 5 star review of our Services - thankyou for taking the time, it is much appreciated - all the team wish you the very best for the future.
5/5
Ryan at Ewe move has been incredibly helpful, friendly and reliable through our entire process so far. We are currently purchasing and selling a house with ewe move and their process and service has been faultless throughout. Definitely recommend.
Thanks Leigh. It’s a pleasure working with you.
5/5
Shannon, Claire and Mo from the BW office were all fabulous in helping us to sell our home during a turbulent (or should I say quiet?) time in the housing market. They persevered fabulously. We even found our next home through their Fair Oak office!
4/5
I recently purchased my first property through Profit and Holt Watford, and I couldn’t be happier with the service I received. They supported me every step of the way, always following up promptly with the seller, their solicitors, and mine …
Mekayla, many thanks for taking the time and trouble to leave a review and for the positive feedback on the service provided by the Watford office, it is much appreciated.
2/5
Having been a landlord with SM for a couple of years, from 2022-2024, I couldn't recommend them for managing property on your behalf. I had numerous issues, from poor inspection reports (not highlighting really quite obvious condensation …
I'm very sorry to hear that you've had cause for concern - we do take customer concerns extremely seriously. I understand that the Manager of the Property Management Department has already been in contact with you to discuss your complaint Sarah Mains
5/5
Had Yvonne call me after she was recommend. Her knowledge and advise was extremely helpful. I would highly recommend. You don't find people willing to give their time with enthusiasm for the whole conversation with no expectation of a return very often...if ever. Thank you very much.
Thanks so much for taking the time to leave the review Hayley :) I'm pleased I was able to be the sounding board for your thoughts & considerations going forward - glad to be of help :)
5/5
We recently purchased a house using Streets Ahead and our experience with them was amazing. Salma was managing our case for most of the time. She was very prompt, responsive and friendly. We are first time buyers hence had many questions and she answered them very patiently. We would strongly recommend Streets Ahead! :)
Thank you for your lovely review. I will pass your comments on to Salma. Thanks, Laura
5/5
After speaking to Mo, I decided to try his idea of using an online auction to sell my local flat. The process was quick, easy and straightforward. I had excellent service from start to finish from all at White Guard particularly Mo & Clare
1/5
⭐ 1 Star (You can't give zero), Avoid at All Costs! Absolutely shocking company! We initially discussed using their product as a new startup and agreed to consider it once we were up and running. Despite never receiving any service, no login details, no training, nothing, they are now demanding £440.40 and sending threatening emails stating we will receive a litigation letter in two days, if we don’t pay! which will also have additional cost added they say!! From the start, their approach has been nothing but aggressive and pressuring, with constant calls, intimidation tactics, and underhanded threats. This is not how a professional company operates! Do yourself a favour and use Credas instead, it’s a far better experience with a company that actually values its customers. Avoid this lot at all costs!
5/5
This company has been great throughout the whole process of buying a house. Nicola and Shaun kept us informed at all times and I would definitely use them in the future.
5/5
Excellent customer service from Ryan. Kept us well informed at every step in a timely manner which was really appreciated. Also gave us great advice along the way which made our selling experience much easier than anticipated.
Thank you for the kind words, it’s been a massive pleasure.
5/5
We had our house appraised by Al and he was absolutely brilliant. Offered great insight and was extremely thorough in providing an accurate valuation. Highly recommended.
Thank you very much for your kind words, James. It was a real pleasure to meet you, look around your lovely home and get to know a bit more about your current situation. I'm so glad you found my advice helpful, and I look forward to being of further assistance in the future!
4/5
Thank you to Nathan for assisting in the sale of my property. You were efficient, professional, helpful, and kept me up to speed on progress.
Thank you for your kind words! We’re glad to hear that Nathan provided you with efficient and professional service during your property sale. Keeping you informed is important to us, and we appreciate your feedback.
5/5
What lovely people to deal with. We mainly dealt with Kai and his knowledge of the market and professionalism towards selling our house was second to none. Any questions he was always there to answer and we really felt he went the extra mile to help us not only get a good price for our house but make a good choice of solicitor and find the right photographer to photograph our house in the most appealing way. I wouldn’t want our money going to anyone else. Any concerns we had were delt with immediately which is all you can ask. We highly recommend and would use again in the future should we need to.
5/5
Made everything easy for us super helpful lovely service from start to finish. Totally recommend brilliant customer service skills
So glad to read your lovely review Chelsea, very many thanks. Sarah Mains
5/5
Very professional and honest. We were carried along throughout the process and got more than we actually hoped to get. Great team!!!
Many thanks for your great review Uche, we really appreciate it. Sarah Mains
5/5
High-quality office space in a central and prestigious area. It feels professional and organized, perfect for serious business operations.
Thank you Mohammed!
5/5
A massive thanks to Zoe at ewemove for sorting a repair out quickly and efficiently. Can honestly say they give the highest level of professionalism mixed with the perfect amount of the human touch. Cannot recommend this lettings agency enough.
Thank you for taking the time to leave your kind review :)
5/5
We sold our house through Streets Ahead in Coulsdon in April this year and Kai and Salma were amazing to deal with throughout. They were professional, knowledgeable and proactive and a real pleasure to work with throughout the process. We would highly recommend selling or buying through them in the area.
Thank you Rebecca, that's great to hear! I'll feed that back to Kai and Salma. All the best, Rebecca
5/5
A huge thank you to you and the whole team for everything you’ve done, from marketing and selling Leopold Drive to helping us secure The Ridings. We know it wasn’t an easy one, especially towards the end, but your dedication, reassurance and constant communication really made all the difference.
5/5
We had a viewing with Yvonne a few days ago and although we didn't proceed with the property we thought Yvonne did a great job to show us around the property. Very friendly, approachable and knowledgeable. We enjoyed her style which was to tell us a bit about each room, the details which sometimes are missed and then left us to it to soak it in. Thank you very much Yvonne
Hi Milan, Thank you so much for taking the time to leave this review :) It was my pleasure to show you the house, and I am so happy that you appreciated the way I work - it's important to me that the viewing is worthwhile for you and whilst this wasn't the right home for you both, I wish you luck with your next home move :)
5/5
Anita at Fine and Country has exceeded every expectation with selling our Country Home. From our experience its a "no brainer" that you choose Anita and the Fine and Country team as your 1st port of call. We had been in a sorry situation trying to sell our lovely home with 3 reputable agents. A phone call to Anita and she reviewed our situation and the house. She gives the attention , drive, and enthusiasm that the others lack. Marketing is outstanding on all social media outlets. Anita is ruthless and direct in how she presents your home. Leave her to it. Anita has great relationships with her buyers and knew the buyers that would appreciate viewing our home. And best of all, since Anita dealt with every aspect of the sale, she was able to liaise with all parties and push the sale over the line for us and our buyers. Result? Anita found our buyer within 3 days of putting the house on the market. And completion within 10 weeks,including the xmas period. And she achieved a higher price than the other agents even suggested. Cant thank her enough
5/5
We recently sold our house through white and guard. The process was LONG! However the team were supportive, kind and honest when needed and it all went through just in time! Would definitely recommend them to others!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Streets Ahead's Coulsdon office has 1,011 reviews across two platforms: 728 on Google, 283 on Facebook (across the whole business).
Streets Ahead Coulsdon is rated 4.7 out of 5 across all 1,011 reviews, and 4.7 out of 5 on Google from 728 reviews.
Streets Ahead Coulsdon, 148 Brighton Road, Coulsdon, Surrey, CR5 2ND.