Streets Ahead Coulsdon reviews

★★★★★ 5/5

Facebook

Absolutely blown away by the stellar service of Gemma Greasley. We were relocating from the US, dealing with time differences, pets etc- and she made the entire process efficient and seemingly effortless. Moving is challenging but her lovely personality and resourcefulness shone through. She was the ONLY estate agent, who replied fast and contacted us via What's app additionally to e-mail- catching on that we were doing this remotely from the US. She sent a detailed walk- through-video- (with a REAL lens not a fish eye that distorts the dimensions), guided us through the forms and being an advocate when it came to finding something that was pet friendly. I have never met her in person- such are the times we live in, but I am touched by her kindness and efficiency and I would bear -hug her in a heartbeat. thank you!! we are so excited about our new home.

Marem · 3 March 2021

★★★★★ 5/5

Google

We recently purchased a house through Streets Ahead Coulsdon. Kai and Salma were amazing and really went above and beyond to make the process as pain free as possible. They were professional, helpful and communicated well throughout. I would highly recommend them.

Fiona · 20 March 2022

★★★★★ 5/5

Google

Good service and professional experience provided by Nathan. We just brought our first home. He provides lots of help that make the deal go through. Highly recommend him to anyone who is selling or buying the house.

Karina · 3 June 2025

★★★★★ 5/5

Facebook

I would like to praise George Barnes! He’s been extremely attentive from the very beginning of my property search. He kept me in the loop every step of the way and throughly understood my wants & needs and managed to recommend accordingly... Thank you George! :) I would also like to Thank my property Manager Cherelle Muschette, who has been a continuous support from the very beginning! Anyone who is looking for their dream home I would highly recommend Streets Ahead!

Kareem · 21 February 2021

★★★★★ 5/5

Google

A well-balanced working space nicely planned

Jin · 24 March 2026

★★★★★ 5/5

Google

Great service buying my home. Robert Murray and Jacqui were super helpful. I recommend

Darren · 3 June 2024

★★★★★ 5/5

Google

Jasmine is always very helpful and Smart Search saves so much time and is very easy to use. Highly recommended.

Pete · 11 June 2025

★★★★★ 5/5

Facebook

I wanted to give a huge recommendation and a even bigger thank you to the South Norwood senior sales team! Giving an extra thank you to Phillip Bruce, for his professionalism from start to finish, giving his time over and beyond the office to keep up with support and updates. Along with, Gabby Conradie, Alex Sealey and all the South Norwood team. I would highly recommend the Streets Ahead Estate Agents to anyone unsure about whom to trust. If you would like a 5 star 🌟 job then these are the agents to trust !!

Sam · 16 November 2020

★★★★★ 5/5

Facebook

Streets Ahead South Norwood were fantastic at selling my dads home. The house selling process was new to us and there were the implications of COVID. Phillip really helped us to understand each stage in the process which made my dad really feel at ease. Communication before every viewing was good, so he always knew when to expect people. We were never made to feel stupid no matter what the question. I never leave reviews but felt compelled to for Phillip and the South Norwood Branch. Thank you so much for your hard work and help!

Gabriella · 1 November 2020

★★★★★ 5/5

Google

I had Ryan and Danielle out to complete a valuation and their knowledge and service was excellent. They were so helpful!!! We can’t wait to work with them with selling our home ❤️

Cakethehuman7 · 4 July 2025

★★★★★ 5/5

Facebook

Wanted to say a big thank you to Libby for helping me get my perfect flat. I saw the advert in the evening and called up around 7pm. I was told someone would phone me tomorrow. Streets Ahead opened at 8.30am and at 8.31am I had a voicemail from Libby. I asked if I could view the property ASAP and she met me there a couple of hours later. Before the day had ended I’d paid my holding deposit and could relax that I’d got the flat I wanted. Again a big thank you to Libby for acting so quickly and professionally on my behalf and to the whole team at Streets Ahead.

Ess · 20 October 2020

★★★★★ 5/5

Facebook

We used Streets Ahead to look for a property. Jakub had helped us look for a flat which we really like. He had been patient, understood what we were looking for, the communication was great, kept us updated with everything. The whole process was flawless. Also to mention Emma who had helped us finalising everything. We were really impressed by the high level of service we had received. We will definitely recommend Jakub and Emma, they were brilliant throughout the process Thanks again Jakub! Kamlesh

Amit · 13 October 2020

★★★★★ 5/5

Google

What a fantastic location, and fantastic service. Always a pleasure with the ladies at reception.

Dinand · 24 December 2025

★★★★★ 5/5

Facebook

Street Ahead Crystal Palace were amazing in helping me search for a new property to rent. Giving 5 stars because of Gemma - a true professional. She really listened to what we wanted for our next property and nothing seemed like too much hassle. Gemma spent the time to really understand what we were looking for and showed a great selection of properties. Every email was replied to immediately - kind and friends. A really good experience. Thanks Gemma!

Cameron · 25 November 2020

★★★★★ 5/5

Google

We have worked with SmartSearch for the last 5 years and my account manager Kevin has been great.

Lee · 11 June 2025

★★★★★ 5/5

Facebook

After a terrible experience with a different agent it is such a brilliant experience now with both Shakira and Emma, who alongside the reat of the team, couldnt have made our transition from one managment agent to another easier. The level of professionalism, knowledge and how they have accommodated us really can't be faulted and I cannot recommend enough. There are so many agents out there to chose from and we cannot stress enough after a bad experience how the choice to switch to Streets Ahead and have the help and professionalism directly from everyone in the conpany, especially Shakira and Emma has made such a difference to us and would recommend to anyone... thankyou!

Sheryl · 8 July 2020

★★★★★ 5/5

Facebook

I would gladly recommend streets ahead for their wonderful service. Especially George and Zeenat (croydon). Moving during a pandemic was not an easy task and George took the time out to really listen to what I wanted from a property and was very patient with me through my indecisiveness. Zeenat made the moving process seamlessly easy and replied to all my queries in a timely manner. I couldn't have asked for a better team to facilitate my move. Thank you both

Bex · 8 July 2020

★★★★★ 5/5

Facebook

Gemma was the agent who helped us through viewing our first flat and I have to say she was very helpful and professional. She gave us all the information about referencing and how we would go about making an offer on the property. She was very friendly and knowledgeable about the property and others in the area. She honestly was just really on it, organised and well prepared! She made it so easy to keep in contact and give us the info we needed. It was the best experience we have had with an estate agent! :D

Alyssa · 8 July 2020

★★★★★ 5/5

Facebook

Myself and my family have recently secured a new rental property through Streets Ahead. With everything going on with the current pandemic the team at Streets Ahead were really exceptional. We dealt with a few members of staff but mainly it was Charlie that assisted us most. His service was excellent and he was efficient and always followed through on what he said he would do. He was also a great help when it came to dealing with our existing landlord who was being very difficult. I would definitely recommend Charlie and the Streets Ahead team to anyone looking to buy or rent a property. ????

Mohammed · 8 July 2020

★★★★★ 5/5

Google

Very helpful throughout the entire process. Always answered the phone and communicated clearly via email too! Couldn't have asked for more from first viewing to exchange, very accomodating and very friendly

TheBenAshcroft · 13 July 2025

★★★★★ 5/5

Facebook

I have to say I am very impressed with the service Rayaan has offered. I seldom leave reviews but credit where it is due. Rayaan was excellent and friendly, extremely positive and helpful in every way. Rayaan did everything that he said he would and me and my husband are really impressed with the dedication and speed of the service we received from him. It's fast and efficient and he was more than helpful in providing information, details and videos/virtual viewing of online adverts in this pandemic situation. Me and my husband are grateful to Rayaan for his patience and dedication. Thank you so much for everything.!!! Couldn’t recommend him enough and felt we were in completely safe hands.This probably speaks for itself..!!!!!

Vidya · 23 June 2020

★★★★★ 5/5

Google

Have worked with Steven and team for over 12 years - they manage my rental property expertly and ensuring minimal issue/headache for me, which was my key priority. Always quick to respond, always available and always ready to go the extra mile - I won't use anyone else.

Marc · 3 June 2020

★★★★★ 5/5

Facebook

Gemma Greasley has been our lettings person for not 1 but 2 properties and she is such a delight to work with! She has been very attentive to mine, my husband & families needs, during the COVID-19 it has been very stressful for us as we had to be abruptly moved out of our current rented home and we had to look for somewhere quick to move and Gemma made that happen! We are now looking forward to our new home to move in the next couple of weeks and relaxation with no stress with the easy transition. Thanks again Gemma your always so helpful & sweet! x

Louise · 30 May 2020

★★★★★ 5/5

Facebook

Natalie Sanders has been absolutely amazing in getting my property rented out. Natalie was quick, efficient and went out of her way to help - nothing was too much trouble. Despite Covid-19 a really lovely tenant was found thanks to Natalie's hard work and great judgement of character. I had a bad experience with a previous agent which was highlighted even more with Natalie's honesty, professionalism and dedication. She held my hand throughout the whole process and helped fix some paperwork issues too. I genuinely am beyond thankful to her on all fronts. Zeenat Malik - my Lettings Progressor was amazing, she helped me to get together all of my necessary documentation and quickly arranged the EPC certificate to name one item. Zeenat was incredibly helpful and always quick to respond and get back to me with any questions - all of which she had the answer too immediately. Again, nothing was too much trouble for Zeenat. To say I recommend Natalie and Zeenat at Streets Ahead is an understatement - I wouldn't use another agent ever again. Thank you x

Nicola · 14 May 2020