Streets Ahead Coulsdon reviews

★★★★★ 5/5

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Natalie Sanders has been absolutely amazing in getting my property rented out. Natalie was quick, efficient and went out of her way to help - nothing was too much trouble. Despite Covid-19 a really lovely tenant was found thanks to Natalie's hard work and great judgement of character. I had a bad experience with a previous agent which was highlighted even more with Natalie's honesty, professionalism and dedication. She held my hand throughout the whole process and helped fix some paperwork issues too. I genuinely am beyond thankful to her on all fronts. Zeenat Malik - my Lettings Progressor was amazing, she helped me to get together all of my necessary documentation and quickly arranged the EPC certificate to name one item. Zeenat was incredibly helpful and always quick to respond and get back to me with any questions - all of which she had the answer too immediately. Again, nothing was too much trouble for Zeenat. To say I recommend Natalie and Zeenat at Streets Ahead is an understatement - I wouldn't use another agent ever again. Thank you x

Nicola · 14 May 2020

★★★★★ 5/5

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I really enjoyed working with George through my search for a rental. Even if I did not manage to close on a property, I always appreciated the professionalism, responsiveness and kind attention of George to our needs and requirements. In general, the properties advertised by Streets Ahead are also nicer and better presented than similar ones on the market. Thank you George and the agency team and I do look forward to hopefully working with you again!

Farbod · 3 March 2021

★★★★★ 5/5

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I would like to thank Calum for his amazing support and help through a recent problem with my rental property. I rented my property to some tenants who did not pay rent, were very disruptive and smoked in my property which was let as a non smoking property. The tenants then disappeared, leaving others in the property who had no rights to be there. Calum has been very informative throughout, keeping me up to date with all contact made with the previous tenants and reports of property inspections. Calum was extremely professional on the night of the eviction and was very clear with the tenants and gave me complete support. This has been an extremely stressful period, from receiving no rent, to finding my property in a poor state and knowing the work that has had to be done to get it back to an acceptable standard for the rental market. I am grateful for Calum's support and professional approach to the situation I found myself in.

Linvell · 11 May 2020

★★★★★ 5/5

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We've used Street's Ahead twice to move house and both times they've been excellent. The stand out qualities in my view are the staff - in particular Jola and Mary Jane spring to mind... in an industry not known for its straight talk and honesty I found both these people a breath of fresh air, doing what they say they are going to do and when. When shopping around prior to choosing SA and mentioning my intentions to instruct them, their competition couldn't say a bad word about them which I think says a lot. The sales progressor model they use is very effective and keeps the chain moving forward. Mary Jane does this in a friendly way but you know she's on the ball chasing things before you have a chance to call her. Things going wrong when moving house is all part and parcel of it but for both moves I think how SA handled it when it happens reinforced that we made the right choice. We received honest advice and I felt they treated the potential buyers for our house ethically which was important to me as I'm not a fan of sneaky sales tactics. We are now happily in our new house no small part thanks to Jola and his team. wholeheartedly recommend

Laura · 17 April 2020

★★★★★ 5/5

Google

I want to convey my thanks to Faye for being an absolute star. It is so refreshing to see an esate agent have such a personal and caring touch. We are a mortgage brokers, and Faye helped enormously chasing the vendors solicitors and help push the purchase along. It was a great team effort, but one that couldn't have been achieved without Faye's help. She is an absolute asset to your team x

Fiona · 10 October 2021

★★★★★ 5/5

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Fantastic place to work and amazing staff. The coffee downstairs is a must!

Tommaso · 24 December 2025

★★★★★ 5/5

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They done my documentation very quickly like with in 2 to 3 days and then i got the keys with in 4 days of the process started. Im really happy of their customer service and the commitment

Prasathcic · 1 March 2026

★★★★★ 5/5

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Fantastic communication from day one! From our first viewing until where we are now, Kelly was never far away and we have always felt welcomed and well informed. Nothing is ever too much trouble. Thank you!

Sophie · 5 June 2022

★★★★★ 5/5

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Provide an excellent service which is worth every penny. Cannot recommend highly enough, if you really want a good agent that actually works for you, there is no better. We dealt with Anita Adams and she is simply a property sale fixer.

Ellabellacindarella1 · 29 June 2021

★★★★★ 5/5

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I went through a rough year with an agency which I had to change. Getting the help I needed from Streets Ahead, especially George Barnes and Zeenat Malik was such a relief and weight off my shoulders and will always be greatful. I 100% recomend them!!!

Lyuba · 8 July 2020

★★★★★ 5/5

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Jasmine has been great at handling support requirements and is always quick to respond to assist.

Denny · 11 June 2025

★★★★★ 5/5

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More than happy to recommend Streets Ahead Coulsdon who we have used a couple of times to sell property. All agents use the same websites but can be lazy after that. Kai and Lee were my main contacts and always proactive, arranging accompanied viewings when we were out, even awkward times at weekends. They work closely with their other branches to find prospective purchasers who may not know my area. Also worth a mention is Mary Jane who created a smooth path through what could have been an awkward chain.

Gary · 8 October 2019

★★★★★ 5/5

Google

I would like to take this opportunity to thank the team at the coulsdon office for their highly professional approach to helping us with the sale of our house.on first meeting Kai we were struck by the honesty and thoughtful advice,he is driven to get the best result and is never far away with help,he achieved far more than we anticipated,this was then followed up by Lee who again helped smooth the way,always polite and on the money.once a buyer was found Mary Jane kept us up to date and with all things in selling a house which also was very helpful and professional.once again I would like to take this review to say a huge thank you and well done.

Paul · 8 October 2019

★★★★★ 5/5

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The flexibility and professionalism of Manager Kai was immediately apparent from our first meeting and we decided to see what he could do to sell our fathers house quickly. We have to say that Kai together with his team, Lee and Mary Jane, produced 3 offers within 1 week and then communicated regularly with the progress. Just 12 weeks have passed, the house sale has completed and we are still amazed with how smooth the whole process has been. If you are selling, we would definitely recommend Kai and his team at Streets Ahead Coulsdon.

Dermot · 6 October 2019

★★★★★ 5/5

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I can't recommend Gemma from the Coulsdon branch highly enough. She listened to what we wanted from a property and found us a home in the right price range that met all our criteria. She really helped us out as first time buyers by talking us through the process in plain language and even stepped in when our sales progression person went on maternity leave and tirelessly chased our seller's solicitor to get us exchanged. We literally couldn't have done it without her.

Sally · 29 July 2019

★★★★★ 5/5

Google

Cozy place to work and nice coffee place options, and friendly staff.

Christian · 24 December 2025

★★★★★ 5/5

Google

I cannot recommend Kai Seale enough! Not only did he sell my property with professionalism, clear communication and absolutely commitment he also went above and beyond in making sure all involved were supported along the journey. Fantastic service and a fantastic outcome for everyone. Thank you so much for making what is always going to be a stressful experience, as stress free as possible!

SPD · 27 September 2022

★★★★★ 5/5

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They are good estate agents. Their staffs are polite and courteous.

Abiodun · 26 December 2025

★★★★★ 5/5

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Great experience working with Lee and the team. Helpful, professional and friendly at every stage.

Steven · 5 June 2025

★★★★★ 5/5

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We worked with Anita Adams who was extremely helpful and enabled us to complete our sale whilst we were away on a short break. A very professional approach as well as going out of her way to make things …

Lorraine · 29 June 2021

★★★★★ 5/5

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Looking for a place to rent during the pandemic, and having to deal with a few agents, Streets Ahead was, well... Ahead. Stood out head and shoulders over the other letting agents I was dealing with, providing a top service, was reassuring and informative throughout. They found the perfect place for me, and I’m very happy! Special mention to Charlie South Norwood branch, Total Professional. Knows what he is doing. Highly recommended for your letting needs..

Kev · 8 July 2020

★★★★★ 5/5

Google

Brilliant bought my first home through michael poole and i cant thank them enough everything went through very swiftly and hassle free thankyou!

Michelle · 29 May 2026

★★★★★ 5/5

Google

Very helpful ladies at the reception and pleasant work location

Roger · 24 December 2025

★★★★★ 5/5

Google

EDGE is great, good place to work and good coffee.

Enrique · 24 December 2025