5/5
TrustpilotHelen has been proactive and a pleasure…
Helen has been proactive and a pleasure to talk to throughout the process of selling my property . Huge thankyou !
Trusted Agent profile · Coulby Newham, North Yorkshire
Verified
Michael Poole Coulby Newham reviews
★★★★★
388 reviews across 3 platforms
Unit E Parkway Centre, Coulby Newham, North Yorkshire, TS8 0TJ
Part of Michael Poole, see every office.
Michael Poole's office in Coulby Newham, North Yorkshire, at Unit E Parkway Centre, is rated 4.6 out of 5 across 388 reviews on three platforms, including 107 Google reviews rated 4.7.
107
Reviews on Google
This office
42
Reviews on Facebook
Business-wide
239
Reviews on Trustpilot
Business-wide
About Michael Poole Coulby Newham
Managed by David Poole our Coulby Newham branch opened in March 2000. This office covers Coulby Newham, Marton, Nunthorpe, Hemlington and Stainton areas. Located at the Parkway Centre it is ideally located close to excellent free car parking.
Reviews
Every review we hold for the Coulby Newham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotAbsolutely great level of service from…
Absolutely great level of service from Jack Johnson, I sent my documents across and each transaction ran perfectly and i had a reply on what would be needed next and was kept in contactwith throughout, I had missed a document out and I was politely reminded that it would be beneficial to send it across as fast as possible so we could get the process to go faster and more smoothly, thank you for your help Jack.
4/5
GoogleThe staff were very helpful and did everything they could to make the sale and purchase of my property as smooth as possible.. I would definitely recommend !!
Agent replied · 5 August 2026
Thank you for your kind comments Raymond
5/5
TrustpilotStacey has been so helpful in helping…
Stacey has been so helpful in helping us across our house move. Her responses are very speedy and effective. Thank you.
5/5
TrustpilotExcellent experience with Michael…
Very good experience with Michael Poole. Especially Aslan Manzur is a STAR.
5/5
TrustpilotGreat experience
Aslan was amazing at helping me find a property quickly and moved in easily. Very informative, fast replies and overall very helpful.
1/5
GoogleAppalling service. I was recommended to this company and made an appointment for them to visit our property for a valuation. The appointment was confirmed by e mail, but unfortunately forgotten by their sales team. A subsequent phone call …
5/5
TrustpilotThis agent is different to the rest
I have used Michael Poole stocktin for many sakes and purchases, I did use others before but once connected to this professional team I wouldnt go anywhere else. They work through any issues that arise in the sale process in a very ligical and pragmatic way. Luke, Marion, Emeline and all the team are easy to wirk with, highly recommended.
5/5
TrustpilotAmazing!
I am in the process of buying a property with Michael Poole estate agents. Alisha in the Guisborough office has been helping me through the process and I am incredibly impressed with how helpful she has been to make the process as smooth as possible. She has regularly communicated with me, and quickly and effectively answered any questions I had. I would be more than happy to recommend them to others.
1/5
GoogleNo concern about the properties they let out,boarded up properties in residential area's of Canterbury,which was met with a poor response.
Agent replied · 27 May 2026
We apologise for the inconvenience and will ensure proper measures are taken to address issues like boarded up properties in residential areas. Your feedback is important to us and we will strive to improve our services. Thank you for … More
5/5
TrustpilotMichael Poole were efficient and professional
Michael Poole were efficient and professional. They kept us informed at each step and we felt they had our interests at heart. Nothing was a problem even though we experienced delays but they were helpful and pleasant. We look forward to working with them again.
5/5
TrustpilotMarion and team
Marion and team. First class
5/5
TrustpilotExcellent service via Stacey on the…
Excellent service via Stacey on the purchase of my new home, kept me regularly informed with updates & was always very pleasant. If I should want to sell in the future i would definitely be choosing them. Thank you.
5/5
GoogleMust praise Jenny at your St Neots branch. She did everything she could to progress our purchase. She also kept us informed as the transaction proceeded. Very pleasant to deal with
Agent replied · 5 August 2026
Hi Mags thank you for taking the time to leave a review for us at Thomas Morris. We're happy we could meet your expectations! Until the next time we meet, take care!
5/5
GoogleIt was a pleasure living in a property managed by you all. You’ve been the best property managers I’ve ever had the pleasure of renting from. Very clear, organised, and quick to respond to any issues. Very much appreciated that as a tenant. If we ever have a property that needs managing I will be in touch.
5/5
GoogleJust wanted say a big thank you to Tracey at the Coulby Newham Office. She has been a great help to me with plenty of support and advice along the way. Thanks Trace really appreciate all you have done for me. Take care 😘
Agent replied
Thank you for your lovely words, Karen. We really appreciate it!
5/5
TrustpilotHighly recommend
Molly and her team managed the selling of my property. The communication and advice throughout was excellent. Highly recommend. Thank you again Molly
5/5
GoogleHad a lovely viewing with Emma, she was very friendly and helpful answering our questions. All of the staff at TM St Neots have been helpful, a great team!
Agent replied · 5 August 2026
Holly, thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help!
5/5
GoogleEmma showed us round a lovely property with great knowledge and a professional attitude. She was one of the best estate agents we have met during our house search.
Agent replied · 5 August 2026
Thank you for your review, we appreciate you taking the time to let us know how we did
5/5
GoogleHad an excellent viewing experience with Emma. She provided all useful information patiently, and I did not feel pressured at all during the viewing. Such a pleasant experience!
Agent replied · 5 August 2026
Thank you for your kind review Gloria, we are always delighted to hear positive feedback about our team in the branch. We hope to be of service to you again in the future. Best wishes,
5/5
TrustpilotReally pleased with this company
Such a lovely,helpful estate agents,especially Helen and Jack who were always happy to help and extremely efficient.I would highly recommend this company.
5/5
GoogleJenna has handled a very complicated flat sale so, so wonderfully and I’m very grateful to her and the whole team.
Agent replied · 5 August 2026
Thank you Amelia, Jenna and the St Neots team will be delighted that they were able to deliver the support needed with the sale. Best wishes
5/5
TrustpilotAmazing service
Michael Poole have been amazing a massive shout out for Helen Nicholson of the Eston branch She went above and beyond for me and the sale of my house and always kept me update with everything she is amazing and worth her weight in gold in my opinion Thankyou so much Helen Wilson
4/5
TrustpilotStacey and Leanne were both great
Stacey and Leanne were both great, always available to provide a feedback and an update throughout the process of the purchase. They called and kept me informed throughout. Thank you so much for making the process as smooth as possible.I highly recommended them
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