5/5
TrustpilotDealt with Alisha & Sophie in…
Dealt with Alisha & Sophie in Guisborough and they were very helpful.
Trusted Agent profile · Coulby Newham, North Yorkshire
Verified
Michael Poole Coulby Newham reviews
★★★★★
388 reviews across 3 platforms
Unit E Parkway Centre, Coulby Newham, North Yorkshire, TS8 0TJ
Part of Michael Poole, see every office.
Michael Poole's office in Coulby Newham, North Yorkshire, at Unit E Parkway Centre, is rated 4.6 out of 5 across 388 reviews on three platforms, including 107 Google reviews rated 4.7.
107
Reviews on Google
This office
42
Reviews on Facebook
Business-wide
239
Reviews on Trustpilot
Business-wide
About Michael Poole Coulby Newham
Managed by David Poole our Coulby Newham branch opened in March 2000. This office covers Coulby Newham, Marton, Nunthorpe, Hemlington and Stainton areas. Located at the Parkway Centre it is ideally located close to excellent free car parking.
Reviews
Every review we hold for the Coulby Newham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotNothing but the highest praise…
I have nothing but the highest praise for the whole team at the Stockton Office. Their professionalism, approachability and support throughout the rollercoaster ride of selling my property combined with purchasing another was exceptional. A special mention for both Marion and Emeline must be given, who both went above and beyond to ensure I was always kept up to date, answered any queries or concerns promptly and skilfully guided me through the ups and downs of the whole process. I would have no hesitation in recommending Michael Poole to anyone and have again enlisted them to carry out the sale of my mum’s property and the purchase of her new home.
5/5
GoogleTracey Bennett was the shining star that made the nightmare of two failed purchases and our eventual successful purchase ,possible and bearable, this lady put up with numerous calls daily maintaining the highest level of expertise, a very difficult thing to do when directions change so quickly ,her advice is straight understandable and effective , well done and thankyou from all at Woodbine cottage.
Agent replied
Thank you for taking the time to leave us this review, Ste. This was so lovely to read!
5/5
TrustpilotHighly recommend
I’m about to complete a purchase of a house. So I didn’t actually employ Helen and the team but during the whole process they, especially Helen,were so approachable and helpful.So easy to communicate with and made the process very easy. Would highly recommend 👍
5/5
Trustpilot100% Recommended
Sarah at Michael Poole has managed our property lettings and she does an outstanding job. Communication is excellent and she's always on hand with sound advice. Sarah has helped us to secure excellent tenants and we wouldn't want anyone else managing the lettings. 100% recommended. ⭐⭐⭐⭐⭐
5/5
TrustpilotEveryone in Guisborough was friendly…
Everyone in Guisborough was friendly and attentive - thank you
5/5
TrustpilotVery helpful
Jack was very helpful from start to finish. His communication was excellent with very quick responses. Brilliant 👏👏
5/5
TrustpilotVery professional service
Very professional service from start to completion. The team, particularly Helen, all extremely knowledgeable, polite and supportive throughout the emotional process of selling our parents property. No email/text/phone bombardment from the company. Thank you so much to all of you. 😊
5/5
GoogleI have just completed my purchase/sale and dealt with Tracy Bennett at Coulby Newham office. She is amazing, has been in regular contact and has steered us through a tricky 7 months. I wish the Estate Agent in chain below were as thorough and diligent. Cant recommend enough. Amazing service from Tracy and the CN team.
Agent replied
Thank you so much, Helen. This was so lovely to read!
5/5
TrustpilotGreat service
I have used the services of Michael Poole on previous purchases and sales and as always on this occasion they have been professional, supportive, friendly and readily available to answer questions and advise. Thank you Leanne IB and Craig Mbro.
5/5
GoogleHad a really good service from these guys. Holly in the letting department really helped in what i needed and got it done quick. Will 100% use Mann again.
Agent replied · 27 May 2026
Thank you for the positive review! Providing excellent service is our top priority and we're thrilled that Holly was able to help you quickly. Kind regards, Lucy, Customer Feedback and Support Team
5/5
TrustpilotProbate Sale
Our sale was a probate sale following the death of a parent. All Michael Poole staff took this into account and I felt like I was treated with empathy and respect. Particular mention to Matthew who valued the property with kindness and understanding but prize must go to Jack Johnston who was really supportive at a very difficult time. He kept my faith in the whole process and dealt with my emotions with the utmost respect.
5/5
TrustpilotMichael Poole have been excellent.
Michael Poole have been excellent throughout my house purchase. Jack has kept me updated along the way. It was lovely to receive a welcome pack when I collected my keys of tea, washing kit etc which are staples of when you set a house up. Thoroughly reccomend.
5/5
TrustpilotExcellent advice and support throughout the process.
Precise and clear guidance from the outset. Excellent coordination, support and follow up throughout the process. It all happened seamlessly on the day that was planned. Both Stacey & Nick from Michael Poole showed the utmost professionalism at all times. With a smile!!
5/5
TrustpilotLeanne and Andrea were so helpful…
Leanne and Andrea were so helpful amazing every step of the way keeping me informed and getting in touch . They were very supporting the sale was complicated they took so much stress away from a difficult situation . I would always recommend them
5/5
TrustpilotWonderful professional service
Wonderful professional service from Helen and the team in Eston office. I would highly recommend them Janet and Alan
5/5
GoogleQuick sale with great communication. Felt they were definitely working for us unlike my previous agent.
Agent replied · 5 August 2026
That's great feedback Helen, thank you
5/5
TrustpilotReally helpful sorted the job for me…
Really helpful sorted the job for me highly recommended thanks Debbie
5/5
TrustpilotMichael Poole Stockton have just sold…
Michael Poole Stockton have just sold my property and they have been great from start to finish all the staff at the Stockton have been a pleasure to deal with. We did have the usual delays due to a major time waster trying to low ball us at the last minute but both myself and Michael Poole staff preempted this issue and managed to sell the house for a larger amount to a new buyer with no stress or hassle, I have had dealings with Michael himself 20 years ago as I used to supply his staff with Audi company vehicles from lookers Thornaby and felt it only fair to send my business his way as a way of saying Thanks for the business he had given me as a young car salesman all those years ago, Thanks again and if I need any further help with a property I will definitely be using Michael Poole Estate Agents
5/5
TrustpilotI used Michael Poole for their find a tenant service
I used Michael Poole for their find and tenant service for my apartment. I felt very supported by the rental team at Michael Poole who in essence did everything that was needed. They came and took photos and talked me through the process in person. They arranged a viewing day for 3 prospective tenants which they dealt with without me. They dealt with references and other legalities for the interested tenant including preparation of the Lease. they will be settling my tenant into the property tomorrow. It all went extremely well.
5/5
TrustpilotGreat service from start to finish…
Great service from start to finish professional , friendly , and always helpful. We would definitely recommend ! ⭐ ⭐ ⭐ ⭐ ⭐
5/5
GoogleEmma and Raphael are very professional, supportive and always available. We had an amazing experience with their agency. From start to the end, they ensured that everything is handled meticulously. Whenever we faced any problems, they …
Agent replied · 1 August 2026
Thank you for the review. You have been a pleasure to work with we wish you health and happiness in your new home.
5/5
TrustpilotDanielle & Hollie
Great help from Danielle & Hollie, smooth process answered any questions I needed. Would recommend using!
5/5
TrustpilotDannielle was very helpful and friendly…
Dannielle was very helpful and friendly and made my experience smooth and non-stressful. Thank you Dannielle! You are the best :)
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