Every review we hold for the Corstorphine office, from every platform, shown as written. First names only.
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1/5
GooglePlease read to the end thank you I would highly recommend MOV8 everything has been so easy great communication everything explained clearly thank you Hayley for all your help. I am amending this as on completion of conveyancing my daughter moved in and the previous owner took the smoke alarms and carbon monoxide alarm and MOV8 did NOTHING so we have to buy them. It is illegal to sell a property without them. So buyer beware if using these COWBOYS I've removed 4stars as I had to leave 1π€¬π€¬π€¬you will also notthey don't have the decency to reply. I wonder whyπ€π€π€
StilRavin Β· 1 April 2023
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1/5
GoogleWe were unfortunate to have one of the worst experience with this solicitor firm. We were given a trainee who had limited experience. Our move was delayed just before Christmas with less than 24hours notice and it took them 6 weeks to agree a new date. We were told that it was because someone in the chain had gone on holiday which seems implausible. Things were such last minute they didnβt send standard observations till 4weeks in to the 8 week lead time which led to them chasing things right till the last minute. Then 1 week prior to our new move date we found our mortgage had lapsed as the solicitor had not actioned something they should have. We had to get a new deal in less than 24hours. We complained and to date have no answers to any of the issues. It was escalated to a senior manager Mr Gordon who said he would provide a response in ten working days. Here we are 6 weeks later and multiple chasers and he has not responded. We have taken it directly to the SLCC. Itβs been a horrendous time and the firm were nothing short of shocking. I would not recommend them to anyone.
Jessica Β· 1 April 2023
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5/5
GoogleFantastic service from start to finish. We found everybody in the team extremely helpful in quickly dealing with all our queries. We worked mainly with Louise who couldnβt have done more to aid with the sale of our property, all with a friendly and professional manner, while Scott was also able to give us excellent advice. Thank you to everyone for making a stressful time more bearable!
Euan Β· 17 September 2019
Agent replied
Hi Euan, thank you so much for taking the time to write a review. Louise is truly dedicated to her clients and always gives 100%, she is thrilled to read your comments!
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5/5
GoogleEasily the best Estate Agent in Edinburgh! Fixed upfront prices that were lower than we expected, excellent professional service and great technology for appointments and feedback etc. The brochure and photographs were superb and the partners they use for the home report were excellent with a quick turn around time.
Finally, Ellen and Rachel were superb to deal with throughout the sale. All in all, thoroughly recommended.
Richard Β· 31 July 2019
Agent replied
Thank you so much for your kind comments Richard. We hope to be able to welcome you back when the time comes.
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5/5
GoogleKept informed and advised throughout the whole process. Couldnβt have asked for anything better in terms of communication throughout. Iqra was great throughout the selling process. Janice Gunn
John Β· 5 June 2024
Agent replied Β· 19 June 2024
You are in good hands with Iqra looking after you! Thank you for taking the time to write a review for us!
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5/5
GoogleOur move didnβt go smoothly but can honestly say Kim did an excellent job. Keeping us updated throughout. Thank you Kim. We 100% recommend Mov8
Fiona Β· 27 July 2024
Agent replied Β· 26 August 2024
Thank you, Fiona! We would be happy to help anyone you recommend to us!
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5/5
GoogleFrom start to finish, the Mov8 team handled the sale of our property and the purchase of our new property. The process was easy to understand, communication was quick and reliable, and everything was completed on the day expected.
I had previously used a different estate agent and solicitor for a previous move and the experience was very poor and created a lot of additional stress for me. Any concerns I had going into the selling/ buying process again quickly dissipated.
Thanks for a wonderful experience and helping us get into such a great property.
Todd Β· 23 February 2024
Agent replied Β· 24 March 2024
Thank you so much for your kind comments! Good luck in your new home!
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5/5
GoogleTara-Mae was proactive, efficient, and friendly. Nothing was any trouble. Very pleased with how the whole thing went π β¦
Chris Β· 23 September 2024
Agent replied Β· 23 October 2024
Thanks, Chris! We hope to see you again when the time comes!
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4/5
GoogleMOV8 helped us with conveyancing for our first property, the process was digital and the transaction was smooth. A few times throughout the process the communication could have been improved upon. It could be that because this was our first purchase that we didn't know what to expect however, they knew we were first time buyers, so perhaps could have answered our queries faster and been more responsive.
Jakub Β· 23 September 2024
Agent replied Β· 23 October 2024
Many thanks for the feedback, and very best wishes in your new home!
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5/5
GoogleMov8 has sold property in the past and my experience this time did not disappoint. I was well informed through the who transaction.
Ian Β· 13 February 2026
Agent replied Β· 13 April 2026
Thank you for your continued trust in MOV8. Weβre delighted your experience lived up to expectations again and that you felt well informed throughout the transaction. β¦ More
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1/5
GoogleAfter my sale fell through I cut my losses and remarketed with another estate agent and solicitor. I couldn't
face the stress of dealing with MOV8 any longer.
Communication is the problem. There is no opportunity to meet face to face so you are reliant on emails and phone calls. The system is extremely inefficient. Most emails go to junk. My first agent handling my purchase warned me of this. There is no such thing as a direct line to anyone although you will be told otherwise. My second agent handling my sale expressed surprise that I couldn't get through on the number she gave me. Expect to spend half a day trying to get through to your agent by phone.
Expect to repeat yourself a lot as agents often don't listen carefully enough. I found this extremely irritating. You will be dealing with multiple agents.
The final agent handling the conveyancing didn't bother to identify herself as my case manager. I worked out who she was and contacted her. She should have phoned me to tell me that my sale had fallen through. Instead she sent an email which I later found in junk. I finally got through to her on the phone after 11am the following day. I have received an apology from MOV8 for this.
Two other estate agents have identified ways to improve on the marketing I received. MOV8 was described to me as an example of lazy estate agency.
Other agencies operate in the evenings and at weekends. Limited availability was a further frustration. I am often not in a position to be available by phone during the day.
I made a big mistake employing MOV8 and have wasted a lot of money as a result of not doing my homework. A very upsetting experience.
The billing and credit dept are much more efficient. Their bills appeared in junk too but I'm now geared up for this. Be very careful of the upfront fee and one stop shop approach. Look very carefully at any documentation.
E Β· 2 December 2022
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5/5
GoogleGreat firm to work with. Communication throughout the process of purchasing was great. Everything was done on time and i was kept up to date throughout.
Sarwar Β· 5 June 2024
Agent replied Β· 19 June 2024
''Great firm to work with'' - thank you, Sarwar! We'll take that!
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5/5
GoogleKim B. did a fantastic job. Things were a bit more complicated, as I live abroad. She was able to resolve all issues and keep me updated on the progress.
Anna Β· 10 March 2024
Agent replied Β· 24 March 2024
Thanks, Anna! No matter where you are, we can still make things happen!
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5/5
GoogleCanβt thank Tara-mae enough for her help in getting us our new home. She was always
quick to respond and would help in anyway she could would highly recommend MOV8 to anyone who asked.
Ross Β· 1 December 2023
Agent replied Β· 31 December 2023
Thanks Ross! Lovely to hear Tara-Mae was so helpful! Appreciate the recommendation!
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5/5
GoogleMOV8 have been fantastic in helping with both purchase and sale of properties without any issues.
Correspondence is always quick, responsive and helpful to alleviate any questions and concerns.
Martin Β· 23 February 2024
Agent replied Β· 24 March 2024
Awesome! Thank you so much for your kind comments!
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5/5
GoogleEverything was very straightforward and the team I worked with very responsive to my questions. I felt informed through the whole process. Pricing was competitive, Iβd use again if I ever move.
Wendy Β· 17 December 2023
Agent replied Β· 24 March 2024
Thanks, Wendy! The whole team is thrilled to read your comments!
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5/5
GoogleI cannot recommend this company highly enough. They handled the sale of my property in a highly professional and efficient manner, being easily contactable and helpful whenever I needed to contact them. In particular, Tara - Mae, the solicitor who I dealt with for the sale, was knowledgeable, highly efficient and provided a calming , reassuring presence at what could have been a very stressful time. Many thanks!
Donald Β· 5 August 2024
Agent replied Β· 26 August 2024
Thank you, Donald! You are in good hands with Tara-Mae guiding you through the process! We hope to see you again when the time comes!
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1/5
Googledisgraceful service, my partner travelled over an hour and stood for 40 minutes in the freezing cold evening waiting for an agent to turn up to give him the viewing he had been promised. we both called multiple times within office hours to receive no response and no agent turned up. we found out while waiting for the agent to turn up that the property had been sold and we hadnβt even received a courtesy call to let us know that or cancel the viewing. no apology from MOV8 either, they blatantly lied and said that they had called and emailed multiple times but neither was received.
Mia Β· 1 December 2023
Agent replied Β· 24 March 2024
We are sorry we were unable to reach you but can assure you every effort was made to do so ahead of the day.
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5/5
GoogleAmazing service from Kim at mov8. Everything was explained to us clearly and as the process went on we were updated along the way.
Nicola Β· 20 April 2024
Agent replied Β· 19 June 2024
Thanks, Nicola! The whole team is delighted to read your comments!
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5/5
GoogleDealt with when considering buying a property marketed by them.
Easy to get through to, communicative, proactively helpful. Thanks Emma Jefferson!
Connected me to one of their partner solicitors also, as my usual one wasn't available, at very short notice.
I would definitely consider them to help me sell a property in the future.
Rhys Β· 30 May 2021
Agent replied
Thank you Rhys! We hope to see you again when the time comes.
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5/5
GoogleMov8 aided in the sale of an inherited property. They effectively communicated throughout the process. Whilst I was unimpressed at the beginning of the process as there was an inability to even spell my name correctly, they were prompt with processing all information and replying. The sale went through smoothly and on time. Kim and Erin worked well to deliver a great service once they took over the case.
Nikki Β· 29 May 2024
Agent replied Β· 19 June 2024
Thank you, Nikki...and so sorry about us getting your name wrong!
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5/5
GoogleI used MOV8 when I sold my house a year ago, and it was an easy process, so who else would I use when I found a house to buyβ¦definitely MOV8, no stress hassle free and easy to contact and always got back to me had I any questions that needed answered. Absolutely 5 stars from me. Will I use again in the futureβ¦easy yes.
Wendy Β· 27 July 2024
Agent replied Β· 26 August 2024
Thanks, Wendy! Lovely to have you back and we hope to see you again when the time comes!
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5/5
GoogleI was delighted with the service I received from Mov8. Without exception, everyone in the Mov8 team was helpful, dedicated and a pleasure to deal with. I was particularly impressed with the speed and efficiency of the service. I'd like to give special mention to Thomas who dealt with my transaction latterly and was very helpful in making sure it went smoothly.
Jo Β· 17 September 2016
Agent replied
Many thanks for your review Jo, and for your feedback! We are delighted that we were able to help, and will make sure Thomas sees your kind words along with the rest of the Team. If there's ever anything we can do for you, please never hesitate to get in touch and we'll do all we can for you.
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4/5
GoogleAll is well in the end π As a first time buyer I was unsure, nervous & unaware of the full process. Used Mov8 for conveyancing & they made it a very simple process in the end. There was no need for my sleepless nights as in the final days the transaction was completed on time & with minimal extra costs. β¦
Scott Β· 1 November 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.