Trusted Agent profile · Consett
Verified
★★★★★
768 reviews across 3 platforms
16 Middle Street, Consett, DH8 5QJ
Part of JW Wood, see every office.
JW Wood's office in Consett, at 16 Middle Street, is rated 4.8 out of 5 across 768 reviews on three platforms, including 572 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of five awards JW Wood won in 2026.
Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Consett.
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Consett office, from every platform, shown as written. First names only.
5/5
GoogleGreat estate agents always helpful and knowledgeable Denise is amazing always there for you and very helpful Clare has been amazing aswell Cannot fault them
Thank-you for your 5* review, its very much appreciated.
5/5
GoogleJade and the team at JW are really helpful and professional with their work, giving a quick efficient and helpful turn around on property buying
Thank you for your lovely feedback! Jade and the team will be so pleased to know their hard work and efficiency made a positive impact on your property-buying experience!
5/5
GoogleJWW were super helpful in organising my house purchase. So far they have been fast and efficient, constantly updating me with the information I need. Denise and Linda were especially helpful, and super friendly.
Thank you for your kind words! We're thrilled to hear Denise and Linda made your house purchase smooth and enjoyable.
5/5
GoogleThe team at Jw Wood were all very helpful and very efficient Jade was excellent
Many thanks for your kind words and taking the time to give feedback to Jade we will pass this on. We look forward to being of assistance in the future.
5/5
GoogleJ W Wood have assisted me now in purchasing two properties. I have worked principally with Denise. I like her a lot. She has an easy nature and knows her stuff. Always a pleasure.
Thanks so much for this, Erik. It's brilliant to hear that you've trusted us with both purchases, and that Denise made the whole thing feel straightforward. She'll be really pleased to read your kind words about her approach and expertise.
5/5
TrustpilotFantastic helpful staff
Fantastic helpful staff, made my move very easy. Kept me informed every step and were always there to help with a quick response to every question I had, highly recommend.
Many thanks for your kind words the team will be happy to hear of your experience so we are grateful for you taking the time to post this response. We wish you well and look forward to assisting you in the future.
5/5
GoogleJW Woods have been very friendly, proactive, and professional with their handling of the purchase and sales of homes for my wife and I, and my parents. Many thanks to Julie and Denise in sales, and Caitlin in aftersales.
Thank you so much for your kind words and wonderful review! We’re thrilled to hear that you, your wife, and your parents had such a positive experience with us. Julie, Denise, and Caitlin will be delighted to know their efforts made such a difference.
5/5
GoogleAs first time buyers JW Woods have been so helpful in the process especially Denise! Thank you for all the help
Thank you for leaving Denise and our Consett Team such a nice review. Have a nice weekend.
5/5
GoogleJW Wood staff have been amazing through out the whole search and buying process so far. Denise and the team have been incredibly helpful and efficient in all aspects. I would highly recommend them as an estate agents.
Thank you so much for your wonderful review! We're thrilled to hear that Denise and the team have made your search and buying process so positive. We really appreciate your recommendation!
5/5
TrustpilotBuying a property through JW Wood
I am making a purchase of a bungalow. In my dealings with Julie Prendergast and her team I have been kept up to date by email and phone calls so I know exactly where I am in the process. They are cheerful and precise. A pleasure to deal with.
Thank you so much for your kind words and lovely feedback! We are thrilled to hear that your experience with Julie Prendergast and her team has been positive and that you’ve felt well-informed throughout the process. Providing clear communication and cheerful service is always our priority, so it’s wonderful to know that it made a difference for you.
5/5
TrustpilotI was the buyer of the property sold by Sarah Graham of JW Woods.
I was the buyer of the property sold by JW Wood. Sarah Graham was excellent and very swift with arranging the necessary information to be exchanged. As a first time buyer, I would highly recommend to anyone. No stress, easy experience!
Thank you so much for your kind words! We’re delighted to hear that Sarah was able to make your first-time buying experience smooth and stress-free. Your recommendation means a lot to us, and we’re thrilled to have been part of this exciting milestone. Best wishes in your new home!
5/5
GoogleWould like to thank JW Wood Consett for helping me find a home which has just had an offer accepted. The team were very helpful. Julie Leithead has been extremely kind and thorough in researching and answering any queries I’ve had and is a real credit to the company. The team are very professional whilst still keeping the personal touch. Thanks again and would recommend to anybody considering buying or selling a property.
Thank-you for the 5* review David and your very kind comments, Julie and the team are always happy to help.
4/5
GoogleFriendly and professional valuation and prompt marketing of the property. Communication was good and shared in a very timely manner. I was kept informed of progress, however there were times when I felt they were working for the buyer and not myself.
Hi, Natalie. Thanks for taking the time to share your experience. We 100% was acting in your interests throughout the process but am really sorry you didn’t always feel that we were. I will make sure we act on your feedback and improve our service levels. We wish you all the best for the future Darren & The Team 🏡 …
5/5
GoogleAs a first time buyer I have had a great experience with jww! Denise was very helpful and always kept me up to date in a timely manner which made the process as stress free as possible.
Thank you so much for your kind words! We're thrilled to hear that Denise made your first-time buying experience smooth and stress-free. Wishing you all the best in your new home!
5/5
GoogleI'm very happy with the way our sale/buying of our house went, it all happened so quickly. All the staff at Woods, especially Denise, were very professional but more importantly very friendly and understanding.
A great review thank you. We're always here if you need us for anything else.
5/5
GoogleStaff are all very helpful keeping me updated on the progress of the sale. The house was sold very quickly and the staff did everything leaving me with next to nothing to do.
Many thanks for your kind words. The team will appreciate this feedback and will be pleased to know your property journey was as smooth as possible.
5/5
GoogleFrom when I first approached JWW, the team at. Consett branch were friendly and helpful.Denise Peace is handling my purchase and is very professional and keeps me up to date throughout the process many thanks
Thank you for your 5 Start review and kind words Mr Lawson. Denise will continue to support you in the purchase of your new home
5/5
Trustpilotlandlord review
We have been dealing with JW Wood over the past few months. We have found that Ellie Bass, our property manager has dealt with our questions efficiently and promptly. Guiding us through what has been a tricky process at times. Thank you Ellie.
Thank you Susan for taking the time to leave a review for Ellie in our Durham Lettings team. We are pleased you had a good experience and look forward to working with you again in the future.
5/5
GoogleCannot fault the service and professionalism definitely would use again. It nice to see people going above and beyond. Thanks Stef
Thanks Stef and it was a pleasure working for you 🏡 …
5/5
GoogleDenise Pearce has been a great help during the selling process. I would thoroughly recommend JW Wood
Thank you so much for your kind words! We're thrilled to hear that Denise was such a great help during the selling process. Your reco
5/5
GoogleThe team at JW Wood Consett made the whole process of buying my house really easy and straightforward. Special mention for Denise Peace who was always available for any question, no matter how trivial
A lovely review thank you. We hope your new home gives you years of joy.
5/5
GoogleI contacted JW Wood to view a property I was interested in and they were very responsive and helpful. Everyone I spoke to was lovely and despite the property not being the one I wanted the follow up was great. I would definitely make them my first port of call for properties.
We appreciate you taking your time to send this lovely review to the Consett Team. We look forward to being of any assistance in the future.
5/5
TrustpilotI had great service from All at J W…
I had great service from All at J W Woods. From firstly purchasing my home through them. Julie who showed me around informing me of everything I asked. To the staff keeping me uptown date with my purchase. Again when I sold the property (I wanted the garden to build my new home in). Gary visiting and going through the sales procedure. Again, Julie bringing a seller to view and helping with the sale. Tony keeping me upto date with the seller this time. My whole experience was easy and smooth. Thank you to all staff at J W Woods
Thank you for your kind words, it's wonderful to hear that our team made your buying and selling experience smooth and enjoyable!
5/5
GoogleJW Wood dealt with the purchase of our dream home. I can honestly say from the viewing to the handing over of keys all of the staff have been more than helpful throughout the whole process. Thank you ladies for all your care and support 💯🙌
Thank you for your kind words, we are so pleased we were able to assist in finding your dream home. We will ensure the team receive your feedback and look forward to being of any assistance in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: JW Wood, Consett won Platinum; JW Wood, Durham won Platinum; JW Wood, Darlington won Gold; JW Wood, Bishop Auckland won Gold; JW Wood, Chester Le Street won Gold.
