Trusted Agent profile · Consett
Verified
★★★★★
768 reviews across 3 platforms
16 Middle Street, Consett, DH8 5QJ
Part of JW Wood, see every office.
JW Wood's office in Consett, at 16 Middle Street, is rated 4.8 out of 5 across 768 reviews on three platforms, including 572 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of five awards JW Wood won in 2026.
Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Consett.
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Consett office, from every platform, shown as written. First names only.
5/5
GoogleFrom the moment I contacted JW Wood to give a valuation on my late Father's house they have been a joy to deal with. Denise and her team in the Consett office were there to help me at every stage of the process providing me with constant updates and sound advise. I would recommend them to anyone looking to buy or sell a property.
Thank you for your feedback and its nice to read that we were able to assist you during a difficult period.
5/5
TrustpilotI am currently in the process of…
I am currently in the process of renting a property managed by Megan Cunningham, and the experience has been seamless. Megan’s communication is flawless, she keeps us updated at every stage and has made the entire transition straightforward and easy. It will gave me a great peace of mind if she will be managing the property throughout my tenancy. Brilliant service!
Megan will be delighted to read your lovely feedback. Thanks for taking the time to leave such a kind review.
5/5
TrustpilotGreat experience
I had a wonderful experience with this firm!! Big shout out to Megan, who provided amazing service and was so friendly. Highly recommend!!
We appreciate you taking the time to share your experience with us and for professional service and experience you received from Megan. We look forward to assisting you in the future.
5/5
GoogleFantastic service, especially Chloe who was super helpful and quick to respond to any queries. Honestly I recommend JW Woods to friends and family ☺️
Thank you Alex for taking the time to give this exceptional feedback, we will ensure Chloe receives it. We look forward to assisting you in the future.
5/5
GoogleFrom first submitting our viewing request, we’ve found the team at JW Wood in Consett to be brilliant! Denise has been approachable, proactive and super efficient in communication, it’s honestly been a pleasure. Julie and Linda were both …
"Thank you for your fantastic feedback, Denise, Julie, Linda, and the whole team are thrilled to hear you had such a positive experience with us!"
5/5
GoogleBest estate agents in Croydon. They have fully managed my rental property for the last 14 years. Darren, Andrea and the team have been amazing throughout. A great family ran estate agents 100% recommend, with a service you would never get from one of the large corporate firms
Thanks James it has been a pleasure working for you for all these years - thanks so much for the review and for naming us the best Estate Agent in Croydon 🏡 …
5/5
GoogleMy first experience in buying a house which has so far been uncomplicated due to the excellent help given by the staff at your CONSETT branch. Special thanks to Jade for being so helpful. I hope the rest of the sale goes as smoothly. Many thanks .
Thank you for your kind words! We're thrilled to hear your experience has been smooth so far, and Jade will be delighted to know she made a difference, wishing you a seamless journey through the rest of your sale!
5/5
GoogleKeep you up to date and always helpful. Also dealt with Dawn at after sales who kept us up to date regularly. Thank you
Many thanks for taking your time to give feedback. We will ensure Dawn receives this review, and as a team we look forward to being of support to you in the future.
5/5
GoogleI’ve been renting with this estate agent for the past eight years, and they’ve consistently provided outstanding service. The team is professional, knowledgeable, and always approachable, making every step of the process straightforward and stress-free. Their communication is excellent, and they’ve always gone the extra mile to help. I wouldn’t hesitate to recommend them to anyone looking for a reliable and trustworthy estate agent.
Thanks Paul, it’s been a pleasure having you as one of our tenants for so many years. All the best for the future from Darren, Andrea and the Team
5/5
GoogleStart to finish, excellent service, great communication, good advice and really helpful always happy to listen and give great feedback, huge thank to Denise and all the team
Thank you for this excellent feedback we will ensure Denise and the team receive it, and look forward to being of any support in the future to you.
5/5
TrustpilotJob done
After trying to sell our home with a handful of local and national estate agents who wooed us with big valuations and promises of keen buyers in our area, we've had a great experience of selling with JW Wood in a challenging market. Julie, Jonathan and the team couldn't have been more helpful with their advice, even long before we switched to Woods, and now they're being equally proactive to help us with our next move. We will definitely use JWW when moving again in future (hopefully a long time off!) and we'll save ourselves a lot of headache by starting with them next time!
Thank you so much for your detailed and glowing review! We're thrilled to hear about your positive experience with JW Wood, especially in a challenging market. Julie, Jonathan, and the entire team are dedicated to providing exceptional service, and it's wonderful to know their advice and proactive approach made a difference for you. We're honored to have earned your trust and future business. Should you need any assistance with your next move, or anything else in the meantime, please don't hesitate to reach out. We look forward to helping you again (hopefully not too soon, as you mentioned)!
5/5
GoogleMe and my partner are buying our first home and we have spoke to afew of the staff at JWW which were all so lovely and helpful. Denise and Julie were very attentive and took their time to explained the process with us being first time …
A huge thanks from both Denise and Julie :)
5/5
TrustpilotA very professional and efficient…
A very professional and efficient service from beginning to completion. Nicky Hall was so helpful and kept me informed throughout the purchase process. Any questions were answered promptly and communication was first class. Highly recommended.
Thank you for your kind words! We're delighted Nicky provided excellent service and clear communication throughout. Your recommendation means so much to us.
5/5
GoogleDenise and the team at JW Wood have been nothing short of fantastic with my house sale. My property had a few viewings and sold within 1 week! All of the ladies I have dealt with have been so professional with advice but also very …
Thank you so much for your heartfelt review! We’re absolutely delighted to hear that Denise and the team made your house sale experience smooth and stress-free. It’s wonderful to know that their professionalism, support, and willingness to … More
5/5
GoogleI can’t thank Denise enough for all of her help with selling our house. Denise kept us updated at every step and has been friendly, helpful and above all professional. It has been an absolute pleasure and would highly recommend working with Denise and the team 😊 …
Thank you for your lovely review! We're thrilled Denise provided such friendly and professional support throughout your sale, your recommendation means the world to us.
5/5
TrustpilotCan I take this opportunity to thank…
Can I take this opportunity to thank the Consett office for a very professional service, kept updated at all times and always a prompt response to any queries Thanks Dudley
5/5
TrustpilotYes experience was great definetly…
Yes experience was great definetly recommend Amanda Dowson was brilliant helpful kind very professional will definetly be using again thank you to her and whole team that worked on it
5/5
TrustpilotMy first time renting a house
My first time renting a house, and I wasn't sure how things worked. I had so much help from Sarah, who helped and advised as needed. Everyone else I spoke to was also so pleasant and helpful. It took a while, but all worked out in the end.Sarah knew how important this was to me, so a special thank you to Sarah, and everyone else who helped
We'll make sure Sarah gets a copy of this lovely review. She will be delighted to read your comments. All the best.
5/5
GoogleDenise was very helpful and professional. Gave first time inexperienced sellers confidence.
Many thanks for your kind words. Denise will be so pleased and we look forward to assisting you in future.
5/5
GoogleWe’d like to say a huge thank you to JW Wood for their brilliant service and support with the quick sale of our house. In particular, we want to thank Denise Peace for keeping us updated daily with viewings and progress, her communication …
Thank-you for the great review Susan, the team are always happy to help. We hope your sale progresses smoothly.
5/5
GoogleDenise and her team in the Consett branch, including Clare (the manager), Tracy (valuer), Julie and Jade have all provided excellent service. They have been outstanding in professionalism, very efficient and always cheerful and helpful. I would highly recommend Woods, Consett branch for selling your property. Thank you, all.
Thank you for your kind words and recommendation, Denise and the Consett team are thrilled to have made your experience outstanding!
5/5
Google(Property Consultant) Jade Simpson was very helpful in the process of purchasing a property with J W Wood, whilst going through the checks and processes she made sure everything was done efficiently and to an expedient manner.
Thank you for your wonderful feedback, Jade will be delighted to hear she made your property purchase smooth and efficient!
5/5
GoogleWe had a really positive experience with the team during our recent house purchase, Archie in particular was excellent. Their communication was clear throughout, and they were always quick to ask the owner any additional questions we had and come back to us with clear answers. They helped make the process much smoother and less stressful. Highly recommended.
Thanks so much for the lovely review and we hope you are really happy in your new home. I will give Archie a big pat on the back 🏡 …
5/5
GoogleA big thank you to Denise and Julie for helping us in the search for our new home. Its such a big decision and their professionalism, approachable and friendly manner has really supported us! …
Thank you for your thoughtful review! We're so glad Denise and Julie could support you through such an important decision. We'll make sure to share your kind words with them. Wishing you all the best in your new home!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
JW Wood's Consett office has 768 reviews across three platforms: 572 on Google, 1 on Yell, 195 on Trustpilot (across the whole business).
JW Wood Consett is rated 4.8 out of 5 across all 768 reviews, and 4.9 out of 5 on Google from 572 reviews.
Yes. In The Trusted Agent 2026 awards: JW Wood, Consett won Platinum; JW Wood, Durham won Platinum; JW Wood, Darlington won Gold; JW Wood, Bishop Auckland won Gold; JW Wood, Chester Le Street won Gold.
JW Wood Consett, 16 Middle Street, Consett, DH8 5QJ.
