Trusted Agent profile · Consett
Verified
★★★★★
768 reviews across 3 platforms
16 Middle Street, Consett, DH8 5QJ
Part of JW Wood, see every office.
JW Wood's office in Consett, at 16 Middle Street, is rated 4.8 out of 5 across 768 reviews on three platforms, including 572 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of five awards JW Wood won in 2026.
Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Consett.
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Consett office, from every platform, shown as written. First names only.
5/5
GoogleJWW Consett - A truly tremendous team that deliver an organic, welcoming, happy and most-of-all patient & professional service. Denise Peace and her team have excelled in helping with what I needed and continue to be proficient in every …
Thank you for your kind words and trust in JWW Consett, we’re thrilled to have made your relocation a positive experience!
5/5
GoogleAs first-time buyers, my boyfriend and I were feeling a bit overwhelmed by the whole process. From the start, Jade Simpson was an absolute lifesaver! She was incredibly supportive, patient, and always available to answer any questions we …
Thank you so much for your kind words, helping you find your dream home was an absolute pleasure, and I’m thrilled to have made the process smooth and enjoyable for you both!
5/5
GoogleArchie was our contact he was helping us through the house sale in Croydon. Very efficient and quick handling. Saturday viewing were done and suited our tenants as well. Overall highly recommended.
Hi, Anita. Thanks for taking the time to share your positive experience. We truly appreciate it!
5/5
TrustpilotAll of JW Wood's representatives whom…
All of JW Wood's representatives whom we have had the pleasure to meet or speak to have been extremely welcoming and professional. All processes have been explained thoroughly and any changes in circumstances have been relayed immediately. I would recommend JW Wood for any property services, whether buying or selling, a great thank you to Julie Prendergast our property consultant who is still supporting us on our transition.
Thank you so much for your wonderful review and recommendation! We're thrilled to hear that you've had such a positive experience with our team at JW Wood. It's great to know that our welcoming and professional service, along with thorough explanations and prompt communication, have met your expectations. We're especially pleased that Julie Prendergast has provided ongoing support during your transition. Your feedback means a lot to us, and we're here to assist you every step of the way. If there's anything more we can do for you, please don't hesitate to reach out. Thank you for choosing JW Wood for your property needs!
5/5
TrustpilotBeyond Expectations and Completely Professional
From the initial contact it was clear that J W Woods are an estate agency that leaves nothing to chance . The representative ,Julie Prendergast could not have been more helpful and went beyond expectations in ensuring that the transaction started smoothly . We were also allocated a sales facilitator to help all parties keep in contact at what can be a stressful time . A1 . Thank you .
Many thanks for your kind words, we look forward to of how we can be of assistance to you in the future.
5/5
GoogleJW Wood have been fantastic from the start. Keeping me informed of the process and facilitating with viewings. They do everything they can to achieve the sale and make selling your property a lot less stressful. Thanks Chris and Julie.
Hi Abigail. Thank you so much for leaving our Consett team such a lovely review. We are delighted that you had good experience and we hope to work with you again in the future.
5/5
TrustpilotGreat service & experience
From very first contact - JW Wood have been brilliant & hyper efficient! Communication has been superb and customer service 2nd to none! I would like to mention two members of staff in particular: Julie who met me for the viewing - super friendly, honest, helpful & constructive! Also, Ella who has been dealing with me from the office from point of enquiry! She understood & accommodated my communication restrictions, dealt with & responded rapidly, handled everything without delay/issue/concern + played a major part in the smooth progression of my house process! Many thanks team!
Thank you so much for your kind words! We're thrilled to hear about your positive experience with Julie and Ella - they truly are stars on our team. Your feedback means the world to us, and we're so glad we could make your house process smooth and stress-free. Thanks again for choosing JW Wood!
5/5
TrustpilotThank you for your support Sarah Graham
I am in the process of buying a house and I couldn't have done without the help of Sarah Graham! She has been always extremely helpful and supportive throughout the process. Sarah always understood my busy schedule and made everything smooth and stress-free as a first-time buyer. She quickly recommended me all of the services needed for the buying process and I will always be thankful for her help. Thank you!
Thank you for taking the time to give this feedback to Sarah it is much appreciated. We are so pleased Sarah was able to assist you throughout the buying process. We look forward to be of assistance to you in the future.
1/5
TrustpilotUnethical Company
I would not recommend this landlord or organisation based on my experience. When we moved in, the property was not prepared as promised, and many serious issues required attention immediately. Despite raising these concerns, the landlord did not respond to complaints or engage in any meaningful dialogue to resolve them. Additionally, outstanding bills from before our tenancy had not been cleared, which caused further complications and debt collectors. Communication was poor throughout, and key assurances made to us were not followed through. Based on this, I would not buy or rent a property from this organisation, as I found their approach unprofessional, unreliable and unethical.
Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and the concerns you’ve raised. At JW Wood, we strive to provide a high standard of service and ensure our tenants feel supported, so it’s disappointing to learn that we may have fallen short in your case. Unfortunately, we are unable to identify your tenancy or specific situation based on the information provided in your review. We take all feedback seriously and would like the opportunity to investigate this matter further to address your concerns. Please reach out to us directly at lettings@jww.co.uk with more details so we can look into this and work towards a resolution. We value all feedback as it helps us improve, and we hope to have the chance to make things right.
5/5
GoogleHi. This could have been a really stressful process for the us as we are not from the area but Denise has been wonderful in her communication and advice and we both …
Thank you, Paul and Deb, for your kind words, Denise and the team are thrilled to have made your remote sale experience smooth and welcoming, Lancashire twang and all!
5/5
GoogleI can’t thank Denise enough for the patience and help she has give my wife and myself while navigating the confusing world of house hunting. Always helpful, quick to respond and willing to answer any queries we had. Many thanks. D&J.
Thank you, D&J, for your kind words, helping you navigate the house-hunting journey was truly our pleasure!
5/5
GoogleI have found JW Wood and their staff to be an extremely efficient company to deal with. In particular Denise Peace, property manager, acted extremely fast and professionally on our behalf. Fingers crossed we had a successful sale in a matter of a few days.
Denise appreciates your 5 star review Julie. We look forward to taking you through to completion on your sale
5/5
GoogleAgents were very good and happy and I liked the way they handled everything
Hi, Grace. Your feedback is highly appreciated. Thank you for the review!
5/5
TrustpilotSale of 21 minster court
From the moment I stepped through the door I was made very welcome by Sarah Graham, she immediately got me a chair so we could sit and discuss my plans and get the information she required , the rest of the team have been very helpful on the phone if sarah hasn't been available for me to speak to at the time ,I appreciate all their help .
Many thanks for your kind words. We are so pleased Sarah was able to assist you we will pass on this feedback to her and if we can assist you in the future please don't hesitate to ask.
5/5
GoogleHighly recommending them , good location , nice office. Darren was contact person who allocated all of our request. Quick sale , done deal. Happy ending:)
Hi, Márton. We appreciate the kind words and are glad we could provide you with a positive experience!
5/5
GoogleJade was friendly, helpful and efficient when purchasing our new home, thanks Jade
Thank you for this review. We will ensure Jade receives your kind words and look forward to any assistance we can give you in the future.
5/5
TrustpilotTrustworthy and great communication
The most impressive thing about JWWood sales team is their communication. They told us everything that is happening. Julie in particular is the person who stayed with us through the whole process from market to sale. She was warm, friendly, gave good advice and kept us up to date with all developments at all times. Very responsive and a pleasure to work with. Thank you.
Thankyou for your kind words. We are so pleased that we could help, we will pass on your feedback to Julie. We look forward to any assistance we can offer you in the future.
5/5
GoogleGreat service from nice people. Julie Leithead was exceptionally professional with handling my property purchase from JW Woods!
Thank you for your kind words! We are happy to know that Julie assisted you in you're property purchase.
5/5
TrustpilotNikki was a pleasure to deal with from…
Nikki was a pleasure to deal with from start to finish. She is pleasant, keeps you informed and makes the process seem so less stressful. I honestly couldn’t fault.
Thank you for your fantastic feedback! We're so glad to hear that Nikki made your experience such a positive one. She truly excels at keeping things smooth and stress-free, and she'll be thrilled to know her efforts were appreciated. If you ever need assistance again, we’re here for you. Thanks for choosing us! 😊
5/5
GoogleJw wood have been amazing from the start. Nothing is to much trouble. We are still in the process but we couldn't of asked for a better team. Julie has been the main person with Linda doing our viewings but everyone has been lovely.
It is great to hear that you are getting the support you need. If we can assist in any other way please let us know.
5/5
GoogleWoods have been very helpful throughout keeping us updated regularly and advising especially Denise peace who has gone way and above to help
Thank you for your kind words - Denise and the team are thrilled to have been able to support you and keep you informed every step of the way!
5/5
TrustpilotJW Woods Consett Team
Very professional team from the outset. Made me feel comfortable from the offset and gave honest feedback on my house and the price I could expect. Would definitely recommend and would use again if I needed to. Thank you all the team at Consett but particular shout out to Tracy and Julie, thank you !
From everyone at Consett - thank you for the 5 star review!
5/5
GoogleDenise Peace has been brilliant with the handling of our property purchase. I would highly recommend their services and would work with this company again in future. Pam’s Investment Properties Limited has expanded its portfolio thanks to JW Wood
Congratulations on your purchase Pamela and many thanks for your 5 star review. Denise will continue to support through the conveyancing
5/5
GoogleGreat estate agents always helpful and knowledgeable Denise is amazing always there for you and very helpful Clare has been amazing aswell Cannot fault them
Thank-you for your 5* review, its very much appreciated.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: JW Wood, Consett won Platinum; JW Wood, Durham won Platinum; JW Wood, Darlington won Gold; JW Wood, Bishop Auckland won Gold; JW Wood, Chester Le Street won Gold.
