Trusted Agent profile · Consett
Verified
★★★★★
768 reviews across 3 platforms
16 Middle Street, Consett, DH8 5QJ
Part of JW Wood, see every office.
JW Wood's office in Consett, at 16 Middle Street, is rated 4.8 out of 5 across 768 reviews on three platforms, including 572 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of five awards JW Wood won in 2026.
Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Consett.
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Consett office, from every platform, shown as written. First names only.
5/5
GoogleI found the staff at JW Wood very professional, understanding and helpful, if the member of staff wasn't available to speak to there was always a call back the same day. They were informative with updates and kept us in the loop and would …
Thanks for the great review Stacey, we always try to give the best possible customer service and delighted you are happy. We hope your sale progresses quickly.
5/5
GoogleAn easy company to deal with. Excellent communication. Thank you.
Many thanks for the 5 star review.
5/5
GoogleAlways helpful and responsive. Really good.
Thank you for your great review!
5/5
GoogleI have used jw Wood consett twice now in selling my mams property and they have gone above and beyond to help me. Nothing was too much bother! From the friendly lady who came to value and take photos of the house,she was …
Thanks for the great review Mandy, Clare and the team are there to help you anytime. Thanks for using our services again and hope the sale of the house progresses quickly.
4/5
GoogleVery helpful in our house purchase. All staff we met were really friendly and they dealt efficiently with every issue. Great communication including gentle reminders when I was slow to respond.
Thank-you for your review David, its much appreciated and we hope your purchase progresses quickly.
5/5
GoogleOlivia and the team have been nothing but exceptional.
Thanks for your review Sophie, really pleased you have been so happy with our service.
5/5
GoogleFriendly and efficient service with Olivia and the team.
Thanks for your kind review Ali, we hope your purchase goes through quickly.
5/5
TrustpilotExcellent Service
Sarah and Julie at JW Woods have been very proactive and helpful knowledgeable and very good communicating with me.
A big thank you from both Sarah and Julie for your kind words and both are very pleased to read your 5 star review.
5/5
TrustpilotFriendly and easy to deal with.
Friendly and easy to deal with. Very happy with service.
Thank you for the 5 star review. Let us know if we can assist in any other way.
5/5
Googleexcellent professional prompt service
Thank you for the 5 star review. We are delighted you were happy with our service.
5/5
GoogleI have never had to buy a house alone before, the staff at Consett agents were very helpful and guided me through the process with ease, I have been kept informed throughout and would not hesitate to recommend them to anyone buying property in the future
Thank-you for the 5* review Wendy, The team are always happy to help.
5/5
TrustpilotFiona Sheach at the letting agent JWW…
Fiona Sheach at the letting agent JWW Was a great letting agent. Very professional and helpful, explanation in depth.
Thank you for the 5 star Trust Pilot review.
5/5
GoogleDenise at JW Wood has been fantastic throughout the whole process! You’ll feel at ease if you use JWW they’re a brilliant company with excellent communication.
Thank you for the 5 Star review James. Denise and the team are delighted to have received this from you and are here to assist through the process
5/5
TrustpilotAlways get excellent service and…
Always get excellent service and feedback, pleasure to do business with.
Thank you for leaving us a 5 star review. Please reach out if we can assist in any other way.
5/5
GoogleA welcoming and helpful approach, considerable patience in dealing with queries, and a 'nothing is too much trouble' attitude has been much apprecaiated.
Thank you for your kind words and 5 Star review Jean. We will continue to assist in the completing of your purchase
5/5
TrustpilotJust easy to deal with
Just easy to deal with, prompt feedback
Short n sweet but great review thank you!
5/5
GoogleChris, Adele and the other ladies at the Consett office have provided service which has been second to none. They kept me up to date daily in a swiftly moving market and my queries, no matter how trivial, were always answered in a pleasant and efficient manner. I have no hesitation in recommending this team.
Thank-you for your 5* review Jackie, we’re delighted to have achieved a sale for you above the asking price and hope your move happens soon.
5/5
TrustpilotA excellent company who dealt with us…
A excellent company who dealt with us in a most professional and caring manner.
Thank you for taking the time to leave us a review. It was a pleasure working with you.
5/5
GoogleI am a private landlord and have used JW Wood to sell three properties over the past three years, which should speak for itself. Very professional and attentive.
Thank-you for your 5* review, its very much appreciated.
5/5
TrustpilotFantastic agents!
JW Wood have always been fantastic agents for us in letting our property. Everyone we deal with there is always very supportive and pro-active, and they take all the stress out of the letting process. Our main point of contact, Sarah Perrin, is great to deal with and always really helpful.
5/5
TrustpilotFantastic job by Danielle and all the…
Fantastic job by Danielle and all the letting team at Woods. All properties fully let very quickly for 25/26.
A great result and Danielle will be very pleased to read your review. Thanks for the positive feedback.
5/5
GoogleI would like to thank jenny @the durham branch she went above and beyond keeping me updated with everything nothing was a bothrr for her thank you so much you really deserve a massive gold star keep up your good kind friendly nature xxxx
A lovely review, thank you so much for taking the time to leave feedback for Jenny. We know she will have been delighted to read your comments and have no doubt it will motivate her even more in providing a friendly and professional service. All the best.
5/5
GoogleGreat local service and company
A short but sweet review, thank you!
5/5
TrustpilotExcellent customer care
Excellent customer care. Prompt and helpful.
Thanks for the 5 star review. Let us know if we can assist in any other way.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: JW Wood, Consett won Platinum; JW Wood, Durham won Platinum; JW Wood, Darlington won Gold; JW Wood, Bishop Auckland won Gold; JW Wood, Chester Le Street won Gold.
