5/5
GoogleAmazing team, made to process of buying my house so easy. Thanks so much
Agent replied · 24 August 2024
Thank you for your amazing 5 star review. Team Consett appreciate it 😊 …
Trusted Agent profile · Consett
Verified
JW Wood Consett reviews
★★★★★
769 reviews across 3 platforms
16 Middle Street, Consett, DH8 5QJ
Part of JW Wood, see every office.
JW Wood's office in Consett, at 16 Middle Street, is rated 4.8 out of 5 across 769 reviews on three platforms, including 573 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of five awards JW Wood won in 2026.
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About JW Wood Consett
Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Consett.
Awards
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Consett office, from every platform, shown as written. First names only.
Google5/5
GoogleReally lovely and friendly very helpful staff thank you all so much 😊 …
Agent replied · 24 August 2024
Thank you for your great review!
5/5
GoogleVery helpful and always available to answer any questions you may have.
Agent replied · 13 May 2026
Many thanks for taking the time to leave us a review. Wishing you the best.
5/5
TrustpilotVery professional
Very professional Covered all the bases Provided updates at every point of purchasing the property and letting out to tennants
Agent replied · 4 October 2026
Thank you so much for your wonderful feedback! We’re delighted to know you felt well-informed during every step of purchasing the property and letting it out to tenants. Providing clear updates and ensuring every detail is covered is something we take great pride in. It’s fantastic to hear that our communication and thorough service made a difference for you. Thanks again for choosing us, and we’re here if you need anything in the future!
5/5
GoogleAnother fantastic experience from the JW Woods team at Consett. I’ve used Woods for both buying and selling and wouldn’t go anywhere else. They always deliver a professional and personal service throughout. …
Agent replied · 11 June 2024
Welcome back Susan…and once again thank you for your kind review. As always, we will be with you every step of the way until completion day.
5/5
GoogleMyself and my husband have been in contact with JWW in Consett since January 2024, after putting our house up for sale in Kent and wanting to relocate to the North East. …
Agent replied · 24 August 2024
Thank you for your great review!
5/5
TrustpilotJWWood a professional service .
JWWood are always professional and give an honest and friendly service. They process documentation quickly and efficiently through to completion allowing both landlords and tenants to meet their goals . Highly recommend.
Agent replied · 24 October 2024
Thank you so much for your kind words and recommendation! We're delighted to hear that our professional and friendly service has been beneficial to you. Our team is dedicated to processing documentation efficiently to help both landlords and tenants achieve their goals. We truly appreciate your support and look forward to continuing to meet and exceed your expectations!
5/5
GoogleSuper helpful from start to finish, easy to talk to and always on the end of the phone to help. Denise at the Consett branch has made our move super easy, especially as first time buyers! Would definitely recommend.
Agent replied · 11 June 2024
Thank-you for the 5* review Courtney, Denise and the team are always happy to help, we hope your purchase goes through quickly.
5/5
GoogleExcellent team of professionals - straight talking and good judgement, thank you guys
Agent replied · 22 June 2026
A great review thank you! Let us know if we can be of further assistance.
5/5
GoogleVery easy deal with. Adele made the process very straightforward and was great at keeping us updated.
Agent replied · 11 June 2024
Thanks for your 5* review Rachel, its much appreciated.
1/5
TrustpilotTerrible estate agent
After 15 viewings on my property without a sale I found out that JW Woods were letting the tenant I was evicting handle viewings. Complete incompetency. Terrible service. Wasted opportunity to sell now the market is in freefall.
5/5
GoogleAmazing experience, very friendly service from Denise and because of that I found my new home!
Agent replied · 13 May 2026
Thank you so much for your wonderful review! We’re thrilled to hear that Denise’s friendly service helped you find your new home. Knowing that you had an amazing experience means the world to us. We truly appreciate your kind words and wish … More
5/5
TrustpilotJW Wood was helpful and responsive.
The agents at JW Wood were helpful and responsive. Sarah Graham guided me through the steps and kept things moving in a timely manner.
Agent replied · 4 October 2026
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our agents helpful and responsive. Sarah Graham is truly an asset to our team, and it's wonderful to know she was able to guide you through the process and ensure everything progressed smoothly.
5/5
GoogleEveryone was so helpful and supportive through a stressful time. Thank you all
Agent replied · 13 May 2026
Thank you for your kind words! We’re so glad we could support you through a stressful time. Wishing you all the best.
5/5
TrustpilotMost helpful friendly and professional
As I have not purchased a property for 27 years I was given help at every stage. My questions and queries were answered promptly which made my purchase so much easier
Agent replied · 24 October 2024
Thank you so much for your kind words! We're thrilled to hear that our team was able to assist you throughout your property purchase after so many years. It's wonderful to know that our prompt responses made the process easier for you. We truly appreciate your feedback and are always here to provide the support you need. Congratulations on your new home, and please don't hesitate to reach out if you need anything in the future!
5/5
TrustpilotPerfect.... professional, welcoming and make you relax
I can't thank JW Wood enough... so helpful and guided me through the whole process, especially as first time buyer... As so they they are very friendly and happy to help Highly recommended
Agent replied · 24 October 2024
Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our service helpful and supportive, especially as a first-time buyer. At JW Wood, we understand that buying a home for the first time can be a daunting process, and we aim to make it as smooth and straightforward as possible. We are glad to know that our team was able to guide you through each step. Your kind words about our friendly team mean a lot to us. We strive to maintain a supportive and happy environment for our clients, and your feedback is a testament to our efforts. Thank you for your high recommendation. We hope to have the opportunity to assist you again in the future.
5/5
GoogleExcellent service from Clare Richardson of Consett branch who helped us through the selling process.
Agent replied · 13 May 2026
A lovely review thank you. Clare will be delighted to read your feedback and the award of 5 stars.
5/5
GoogleKind helpful staff. Great experience and advice along the way no matter of the questions.
Agent replied · 13 May 2026
Thanks Callum for the great review. Wishing you the best.
5/5
GoogleI can't fault the wonderful sales team at JW Wood. Consett. Tracey, for the photos, Clare for great communication and information and Denise for her regular contact and advice throughout. …
Agent replied · 22 June 2026
Thank you very much for the 5 star review Ruth. The team are delighted. We look forward to assisting you to completion on your sale and purchase with JW Wood
5/5
GoogleI have bought via JW Wood in Consett several times now, and can say the buying process from start to finish is always easy. They are a great branch, with staff that provide a great service and are always happy to help! I have recently be dealing Olivia and Adele who have been amazing and are a pleasure to speak to.PositiveResponsiveness, Professionalism
Agent replied · 11 June 2024
Thank you for your kind feedback Chloe, we look forward to working with you again in future.
5/5
GooglePretty ace all round! Pleasant, helpful and easy to deal with.
Agent replied · 24 August 2024
Thank you for your great review!
5/5
GoogleSmooth, coordinated and friendly service. Excellent communication with us as sellers
Agent replied · 24 October 2024
Thank you very much for your 5 Star review Allison. Team Consett appreciate your kind words
5/5
GoogleAbsolutely outstanding service from JW Woods Consett branch. Professional and caring staff who go above and beyond every step of the way. Clare & Tracy pulled out all the stops in marketing and selling our property. I have sold previously with them and wouldn’t go anywhere else I’ve also recommended to many friends.
Agent replied · 11 June 2024
Thanks for the 5* review Hilary, the recommendations are appreciated too.
5/5
TrustpilotBrilliant service from start to finish
Brilliant service from start to finish. House on website on the website and sold the following Wednesday.
Agent replied · 4 October 2026
Thank you for your fantastic review! We’re thrilled to hear you had such a brilliant experience and that the process was so efficient from start to finish. Having the house listed and sold so quickly is an achievement we’re proud of, and it’s wonderful to know you are satisfied with the outcome.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about JW Wood Consett
Has JW Wood won any awards?
Yes. In The Trusted Agent 2026 awards: JW Wood, Consett won Platinum; JW Wood, Durham won Platinum; JW Wood, Darlington won Gold; JW Wood, Bishop Auckland won Gold; JW Wood, Chester Le Street won Gold.
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Send JW Wood Consett a message.
