Every review we hold for the Consett office, from every platform, shown as written. First names only.
★★★★★ 5/5
YellExcellent Service and Smooth Process
Can’t recommend the team at JW Woods (Consett & Stanley) enough. From the very start, their communication was fantastic, keeping us informed every step of the way. The staff were friendly and made the whole process easy, ensuring everything ran smoothly. They were instrumental in achieving a quick sale for us in a short space of time. A truly professional service, thank you!
KieronD-14 · 25 February 2025
★★★★★ 5/5
TrustpilotAll the staff we dealt with were…
All the staff we dealt with were excellent and went out of their way to be helpful; nothing seemed to be a bother. While being extremely friendly they were at the same time professional.
Mrs · 28 January 2025
Agent replied · 4 October 2026
Thank you so much for your kind words! We’re thrilled to hear that our staff made such a positive impression and went out of their way to help. Providing friendly, professional service is something we strive for every day, so your feedback truly means a lot to us.
★★★★★ 5/5
TrustpilotExcellent
The staff have been extremely helpful, I’m purchasing my first property and they’ve help me every step of the way. Can’t fault their communication, nothing has been to much trouble, and would definitely recommend them to others
Pete · 17 December 2024
Agent replied · 25 December 2024
We love your detailed review thank you. Its great to know that you were happy with the service our team were able to provide.Have a great Christmas and New Year.
★★★★★ 5/5
GoogleGill from the sales department was a great help keeping us informed on a weekly basis. The whole team at woods were very helpful and i would recommend them to anyone
thanks Paul
Paul · 22 June 2021
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. We have passed on your feedback to our team and they were delighted.
★★★★★ 5/5
GoogleJW Woods were our vendors agent. They had an appointed sales coordinator, however for me the person who stood out throughout this purchase was Clare Richardson. Always professional and willing to help through some testing times. A lovely …
Joanne · 8 October 2019
Agent replied · 22 June 2026
Thank you so much for your 5-star review, it truly means a lot to us!
★★★★★ 5/5
GoogleStaff were very friendly and informative.
Would certainly use JW Wood for buying or selling any type of property in the future.
Gary · 22 June 2025
Agent replied · 10 December 2024
Thank you for your review, it is very appreciated.
★★★★★ 5/5
GoogleHaving never sold a house before, JW Woods have been very informative, friendly and extremely helpful to guide me through the process.
Susan · 22 June 2025
Agent replied · 10 December 2024
Thank you for your 5 start review Susan. We hope you will both be very happy in your new home and look forward to assisting in the completion of your sale
★★★★★ 5/5
GoogleExcellent service and exceptional team work. Special praise to Denise who has always been outstanding with clear and concise communication.
Sonia · 13 July 2025
Agent replied · 13 May 2026
Denise will be delighted to read your feedback and we're sure the Consett team as a whole will be looking forward to working with you again.
★★★★★ 5/5
GoogleExcellent service from all concerned.
From the detailed Valuation report and presentation of the property, to the prompt and professional marketing from Adele and her team.
David · 22 June 2022
Agent replied · 22 June 2026
Thank you so much for your 5-star review, it truly means a lot to us!
★★★★★ 5/5
GoogleI’ve just sold my house using JW woods. Gillian Anderson was the sales coordinator. I have to say she was amazing. So helpful and friendly. She made the process so less stressful.
Fiona · 22 June 2021
Agent replied · 11 June 2024
We are delighted that we were able to find a buyer for you at last and that Gillian did her usual best to ensure that the sale progressed and you were kept informed. Your kind comments encourage us all. Many thanks and stay safe.
★★★★★ 5/5
GoogleA very friendly, supportive and helpful team.
Mark · 13 November 2025
Agent replied · 13 May 2026
Thank you for recognising our team's friendliness and support, we truly appreciate it!
★★★★★ 1/5
TrustpilotDon’t bother even looking
Unbelievable experience trying to secure student housing for 23/24. Was told we couldn’t get any information and had to wait for the properties to launch. Checked website every 10 minutes every day. They launched and instantly every one of the 100 plus properties already had applications on. How is that even possible? Terrible agent.
Joanne · 26 October 2022
★★★★★ 5/5
GoogleAll the staff were very professional and helpful with regular updates on the sale, Adele was very helpful from start to finish. I highly recommend.
Richard · 22 June 2022
Agent replied · 11 June 2024
Thanks for the 5* review Richard, we’re delighted your transaction went well.
★★★★★ 5/5
GoogleThe team have been tremendous and I would heartily recommend buying from them!
Sian · 13 September 2025
Agent replied · 13 May 2026
Thank you for your kind words! We're delighted you had a great experience with our team.
★★★★★ 5/5
GoogleResponsive and helpful from start to finish.
Carol · 5 November 2025
Agent replied · 5 August 2026
Thanks Carol that's much appreciated 🏡 …
★★★★★ 5/5
TrustpilotGreat Experience
Fantastic experience with JW Wood as my letting agents so far! Great and prompt communication and Paul, Gill, Charlotte and the team are always friendly and professional. As a landlord, it's been a pleasure letting my properties with them. A*
~ André
André · 11 October 2023
★★★★★ 5/5
GoogleExcellent service from Denise +co. Good communication and always happy to help with any queries as a first time buyer.
Nathan · 22 June 2025
Agent replied · 24 October 2024
Denise and Team Consett appreciate your 5 Star Review Nathan. We will continue to assist you in the purchase of your first home
★★★★★ 5/5
GoogleWe used JW Wood to purchase a property and their communication and service has been great! Would definitely recommend :)
Emma · 22 June 2025
Agent replied · 10 December 2024
Thanks for a great 5 star review. We hope you are very happy in your new home.
★★★★★ 5/5
GoogleVery friendly and helpful staff would recommend JW Woods Consett thank you
Susan · 13 September 2025
Agent replied · 11 June 2024
Thanks for the 5* review Susan, we hope your sale progresses quickly.
★★★★★ 5/5
GoogleCan't thank woods enough, Del and Adele were amazing , nothing is too much for them , and was kept in regular contact thankyou Woods and all your amazing staff
Janet · 22 June 2021
Agent replied · 11 June 2024
Many thanks for the review and we have great pleasure in passing your feedback to our Consett team.
★★★★★ 5/5
GoogleHad a great experience so far purchasing a property with JW WOODS. Although sale hasn’t completed yet Olivia was very helpful when negotiating an offer & very responsive. Thank you!
Megan · 22 June 2021
Agent replied · 13 June 2024
Hello Megan, thank you for your kind review and comments regarding Olivia. It is very encouraging for her and her colleagues. I hope your sale proceeds to completion in these difficult times and you will be happy in your new home. Once again many thanks and stay safe.
★★★★★ 5/5
GoogleWhat a lovely bunch! Even when the customer is a hard bargaining relentless pain in the rear! Stood out from the competition all the way through the search and viewing procedures, really glad my chosen property was listed with them pleasure to deal with ❤️
Philip · 22 June 2024
Agent replied · 11 June 2024
Thank-you for your kind comments and 5* review Philip, its much appreciated, we hope your purchase completes quickly
★★★★★ 5/5
GoogleExcellent service! So efficient, we were kept informed and the staff were so friendly and helpful! Would definitely recommend.
Emma · 22 June 2025
Agent replied · 24 October 2024
We are so happy to have received a 5 star review from you Emma. Team Consett will continue to provide an excellent service for you 😊 …
★★★★★ 5/5
GoogleOlivia has been very attentive, quick in responding and very professional. Would recommend
J · 22 June 2023
Agent replied · 11 June 2024
Thanks for the 5* review, we’re very grateful.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.