Every review we hold for the Consett office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThanks to Olivia, Adele and Samantha all for being so professional, efficient and helpful during the recent sale of my parents bungalow. It made the selling process so much easier. …
Chris · 8 October 2022
Agent replied · 11 June 2024
Thankyou for your 5* review Chris, we’re delighted you have been happy with our service.
★★★★★ 5/5
GoogleHaving sold through JW Wood we had the pleasure of buying our new home with JW Wood Consett. Alex and his team were professional and helpful throughout the entire process. We will be using them when we come to sell and regularly recommend them to friends and family.
Lauren · 22 June 2018
Agent replied · 22 June 2026
Thank you so much for your 5-star review, it truly means a lot to us!
★★★★★ 5/5
GoogleAmazing experience with Woods. Kept constantly in the loop throughout the process. Knowledgeable and helpful staff particularly Rose and Clare. Will use again
Martin · 22 June 2023
Agent replied · 11 June 2024
Thanks for the 5* review Martin its very much appreciated
★★★★★ 5/5
GoogleProfessional but friendly, timely service, listened to my requests and with good preparation my house was sold in 3 days. Could not ask for anything better. Would not hesitate to recommend this 1st class sales team.
Carole · 27 March 2025
Agent replied · 13 May 2026
Thank you for your fantastic review! We're thrilled to have sold your house so quickly and to hear you were happy with our service.
★★★★★ 5/5
GoogleGreat good old British service of the highest quality. Thanks to Alex for his professionalism in marketing the the property and Adele for keeping me up to date with the sale truly amazing.
Eric · 22 June 2022
Agent replied · 11 June 2024
What a lovely review. Many thanks for your kind words - Alex and the Consett team will be delighted with your feedback.
★★★★★ 5/5
GoogleThank you for nice and smooth communication.
Special distinction for Denise Peace to keep us up dated with every small detail.
Marcin · 13 September 2025
Agent replied · 13 May 2026
Many thanks for the lovely review. Denise will be very pleased to read your kind words.
★★★★★ 4/5
GoogleJust dipping our toe back into the property market after many years. JW Wood have been great to deal with so far & Denise in the Consett office has been very helpful.
Dave · 13 May 2025
Agent replied · 13 May 2026
Thank you
★★★★★ 5/5
GoogleFantastic Estate Agents to work with. Really helpful, especially Amanda who consistently kept us updated with any changes and was constantly helping us with any issues or follow ups. …
Victoria · 8 October 2022
Agent replied · 11 June 2024
Thank-you for your kind words Victoria, its much appreciated, we hope you will be happy in your new home
★★★★★ 5/5
GoogleExcellent service, friendly staff who are happy to help , always keeping you updated on progress of sale and changes , very happy with the service we received.
Gillian · 22 June 2025
Agent replied · 24 October 2024
Team Consett appreciate 5 star review and your kind words. We will continue to assist further during the conveyancing process
★★★★★ 5/5
GoogleDealt with Adele who was very friendly and efficient in all our encounters and was a great source of advice and information.
Dave · 22 June 2023
Agent replied · 11 June 2024
Thanks for the review Dave, we’re always happy to help.
★★★★★ 5/5
TrustpilotFantastic team
Fantastic team - informative, helpful and strives to do the best for clients. Julie and Ann are both lovely
Rachel · 25 September 2025
Agent replied · 25 December 2025
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We're thrilled to hear that you found our team informative, helpful, and dedicated to doing the best for our clients. Julie and Ann will be delighted to know they made such a positive impression, they truly are amazing! If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to continuing to support you! 😊
★★★★★ 5/5
GoogleI am a first time buyer and couldn’t recommend this estate agents enough, extremely helpful! Spoke to Olivia a few times via phone and she was very lovely and super helpful! ☺️☺️
Ashleigh · 22 June 2022
Agent replied · 11 June 2024
Thanks for the 5* review Ashleigh, its always good to help a first time buyer secure their first home, hope the purchase goes through quickly.
★★★★★ 5/5
GoogleThe viewing was organised swiftly and professionally carried out - the agent was very pleasant and helpful. …
Philip · 3 October 2025
Agent replied · 13 May 2026
Thank you for your kind words and recommendation, Jade and the team are thrilled to have made your experience excellent!
★★★★★ 5/5
TrustpilotAlthough the office has had some issues…
Although the office has had some issues with staff sickness this month my process has been pushed through quickly and Fiona replied to my emails and requests promptly. The process has been easy and explained well. Very happy with JWWood
Victoria · 11 January 2025
Agent replied · 4 October 2026
Many thanks for your understanding and still giving us a 5 star review.
★★★★★ 5/5
GoogleAfter the closure of the Stanley branch our sale was transferred to Consett and they kept is informed of all progress regarding all aspects of the sale
Susan · 22 June 2025
Agent replied · 24 October 2024
Thank you for your 5 Star Review Susan. We are delighted to have found you a buyer for your property and will continue to support through the conveyancing process
★★★★★ 5/5
GoogleOlivia was great in helping sell my house. Was in constant contact and couldn't have asked for better communication and help.
Craig · 22 June 2023
Agent replied · 11 June 2024
Thanks for the 5* review Craig, we hope your sale progresses smoothly.
★★★★★ 5/5
GoogleThanks so much to Olivia for all her help with us buying our house,she was constantly chasing up solicitors for us and kept the process (relatively!) stress free! Would definitely recommend.
Will · 22 June 2022
Agent replied · 11 June 2024
Thanks for your 5* review Will, its much appreciated
★★★★★ 5/5
GoogleSOLD WITHIN 24hrs
Can’t thank all the staff enough at your Consett branch for their excellent …
Richard · 3 October 2025
Agent replied · 13 May 2026
Thank you so much for your wonderful review! We're absolutely thrilled to hear about your fantastic experience with our Consett branch and especially Julie, she’ll be delighted to know she made such a positive impact.
★★★★★ 5/5
TrustpilotI would highly recommend JWW
I would highly recommend JWW. Top class service from the beginning.
Martyn & Stacey are superb, professional, efficient, friendly genuinely lovely people.
Very grateful.
Ps · 22 July 2025
Agent replied · 11 May 2026
A lovely review thank you. We look forward to working with you again in the future.
★★★★★ 5/5
GoogleVery helpful and prompt responses relating viewing bookings. Staff have been excellent and knowledgeable, when conducting a first time buyer through this process. Very grateful for their help and time.
Ashleigh · 13 May 2025
Agent replied · 13 May 2026
Thank you so much for your kind words and positive feedback! We are thrilled to hear that our team was able to provide prompt responses and guide you effectively through the first-time buyer process.
★★★★★ 5/5
GoogleGreat agent, very effective and straight forward. Totally recoommending it.
Norbert · 5 December 2025
Agent replied · 5 August 2026
Hi, Norbert. We are thrilled to learn that you had a positive experience with us!
★★★★★ 4/5
TrustpilotVery professional and excellent…
Very professional and excellent communication from staff.
Only negative was the 11 day delay in my house going on market from initial valuation.
House sold at first viewing so very happy. Thank you
Brenda · 3 April 2025
Agent replied · 4 October 2026
Thank you so much for your kind feedback! We’re delighted to hear you found our communication professional and that your house sold on the very first viewing, that’s fantastic news! We also appreciate your patience regarding the 11-day delay, and we’re always striving to streamline our processes wherever possible.
★★★★★ 5/5
GoogleRecently received 5 star service from JWWoods. The whole process has been very efficient, stress free and customer service we received from Adele lockey was first class can’t thank Adele enough and would highly recommend their services.
Jordon · 22 June 2021
Agent replied · 11 June 2024
Jordon, thank you for your review. Adele appreciates your kind comments. We hope all goes well with your sale and please stay safe.
★★★★★ 5/5
GoogleMy sister-in-law had a very good experience with them.
She recommended very highly.
Enrico · 5 November 2025
Agent replied · 5 August 2026
Thank you for your review and do thank your sister 🏡 …
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