Trusted Agent profile · Consett
Verified
★★★★★
769 reviews across 3 platforms
16 Middle Street, Consett, DH8 5QJ
Part of JW Wood, see every office.
JW Wood's office in Consett, at 16 Middle Street, is rated 4.8 out of 5 across 769 reviews on three platforms, including 573 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of five awards JW Wood won in 2026.
Send JW Wood Consett a message.
Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Consett.
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Consett office, from every platform, shown as written. First names only.
5/5
GoogleOlivia and Clare were so helpful, responsive and professional. They explained everything to us, as we are buying in the UK for the first time in 20 years. They made the house hunt and offer go very smoothly. Great communication, always …
Thank you for your kind 5* review Mandy, we hope your move back to the UK is a smooth one.
5/5
GoogleFrom day one, the staff were very helpful especially Olivia Slusher as she is the person who is dealing with my house sale. I am always kept informed with the progress and of any viewings to be had by potential buyers. …
Thank-you for the 5* review Eddie, we will continue to give you the best service as your sale progresses.
5/5
GoogleExcellent service at all times, they have accommodated us, looking at a lot of properties, until we found the right one, always friendly and helpful, on the many number of visits we have arranged. We would highly recommend JW WOOD
Team Consett appreciate your 5 Star review and kind word James. We look forward to helping you through the conveyancing process
5/5
GoogleAmazing team at JW wood estate agents Consett. Lovely friendly polite staff credit to the company. Been ever so helpfull selling mums propery keeping me informed n helping me through the process, brilliant service. Would recomend this firm 100% .
What a lovely review, thank you! I'm sure our Consett team will be elated to read your comments.
5/5
GoogleArchie very Professional, responsive, and friendly. He helped me finding my new plaxe.
Thanks so much for taking the time to write such a lovely review. Archie is one of the main reasons why we are one of the Best Estate Agents in Croydon and we are lucky to have him working for us. Darren & The Team
5/5
GoogleVery efficient and unfailingly polite and pleasant. Kept me informed throughout.
We appreciate your kind words and look forward to being of any assistance in the future.
5/5
GoogleDenise and Julie were always contactable, quick to return emails and lovely to deal with. Highly recommended!!
Thank-you for the 5* review James, its much appreciated, the team are always happy to help, we hope your purchase goes through quickly
5/5
TrustpilotExcellent professional service
Excellent professional service from Julie Pendergast when we bought our dream bungalow and now the same excellent service from Julie and Ann in the selling of our original property. This team are ‘on the ball’ !! Thankyou ladies 👍
Thank you so much for your fantastic feedback! We’re delighted to hear Julie and Ann provided excellent service both with your dream bungalow and in selling your original property.
5/5
GoogleExcellent customer service from staff. All of the staff went out of their way to make the process as easy as possible and offered excellent advice and support. Thank you so much Olivia
Thank-you for your 5* review Heather, Olivia and the team are always happy to help. We hope you sale goes through quickly.
5/5
TrustpilotMy experience with JWW was incredible
My experience with JWW was incredible. Fiona and the whole team are amazing. They helped me from day one till now with everything. They cleared all my doubts immediately and updating me with everything.
Thank you for your amazing feedback! We're so pleased to hear Fiona and the team were there for you every step of the way.
5/5
GoogleBeen very good help us in are your of need especially after loosing are mam
Thank you so much for taking the time to respond to us the Consett team appreciates this. We are so sorry for your loss but we are glad that we made things easier.
5/5
TrustpilotVery supportive
Throughout the whole process have felt informed and kept up to date Denise has ensured timely follow up and feedback after viewings Supporting us with the processes involved for both selling & buying
Thank you for your kind words! We're thrilled to hear you felt supported and informed throughout the process. Denise will be delighted to know her efforts made a difference.
5/5
GoogleCan’t recommend the team at JW Woods (Consett & Stanley) enough. From the very start, their communication was fantastic, keeping us informed every step of the way. …
What a wonderful review thank you! We are very pleased that a sale was achieved quickly and with minimal hassle. Wishing you the best.
5/5
TrustpilotGreat service from initial visit to…
Great service from initial visit to value the property all the way till property being sold Excellent description and photos of property. Staff keep you well informed during the sale and are always courteous and polite when you contact them. The firm also have a range of other services you may require.
A fabulous review thank you! Wishing you a lovely Christmas from everyone at JWW.
5/5
GoogleI received excellent and professional service from JW Woods, Consett,and would highly recommend this Estate agent . A special thank you to Adele Lockey for her outstanding attention and also to her efficient and friendly team. First class. …
Thanks for your review Angela, the team are delighted with your very kind comments.
5/5
GoogleFantastic service from the team .. first communications with Adele were welcoming and informative and Olivias experience shone through from intial viewings and questions all the way through to the purchase of the house . Olivia steered us …
Thanks for your great review, the team always try to impress. We hope your purchase goes through quickly.
5/5
GoogleI dealt with Denise from JW Woods and found the service extremely efficient and professional. Denise always responded quickly to my queries and the offer process was smooth and hassle free.
Thanks for your review Kim, its much appreciated, we hope you purchase with us goes well.
5/5
GoogleVery efficient quick sale. Service from Clare is second to none. Very helpful and knowledgeable with any questions we've had. I feel confident that this will continue throughout our sale journey.
Thanks for the 5* review Gill, Clare and the team are always happy to help.
5/5
GoogleI cannot thank Clare enough. This has been a difficult time to do any house sale, and we all need the guidance of professionals doing this. Clare has been nothing less than amazing in doing this, she kept the cogs turning on the sale with …
Thank you for your review, Claire is an experienced and knowledgeable manager who leads our team in Consett and we are proud of them all. Your kind comments helps them to keep going in these difficult times and I know Claire would be happy to hear from you at any time in the future. Once again many thanks and stay safe.
5/5
GoogleFriendly, helpful and efficient service. Highly recommend
Many thanks for your kind words, we look forward to assisting you in the future.
5/5
TrustpilotExcellent professional service
Have used JW Wood on more than one occasion and have found them to be efficient and effective when selling my properties. The team have a wealth of experience and will guide you through the process of buying and selling. Highly recommended the professional service
Its been a pleasure helping you again and we hope we can do it again in the not too distant future. All the best.
4/5
GoogleGreat service over the last couple of months. Really listen to what your saying and helpful. Always nice to have a friendly voice at the end of the phone, during a stressful time. Particular thank you to Adele and Olivia.
Thanks for your review and kind comments Claire, delighted you are happy with our service.
5/5
Googleexcellent service, organised a viewing for us at the last minute, we ended up placing an offer, Adele has been great, called me, sorting the buy straight away, fingers crossed we don't wait long, thankyou for your help, would recommend.
Thanks for the 5* review Tracey, we hope to get the sale through quickly for you.
5/5
TrustpilotWonderful service
Julie and the rest of the team offered wonderful, transparent service, and made my purchase as seamless as possible. Thank you so much!
Thank you for your lovely review! We're so glad Julie and the team could make your purchase seamless. It was a pleasure helping you, thank you for choosing us.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: JW Wood, Consett won Platinum; JW Wood, Durham won Platinum; JW Wood, Darlington won Gold; JW Wood, Bishop Auckland won Gold; JW Wood, Chester Le Street won Gold.
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