Trusted Agent profile · Consett
Verified
★★★★★
769 reviews across 3 platforms
16 Middle Street, Consett, DH8 5QJ
Part of JW Wood, see every office.
JW Wood's office in Consett, at 16 Middle Street, is rated 4.8 out of 5 across 769 reviews on three platforms, including 573 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of five awards JW Wood won in 2026.
Send JW Wood Consett a message.
Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Consett.
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Consett office, from every platform, shown as written. First names only.
5/5
GoogleDenise Peace from the Consett branch showed me around the property & what a lovely bubbly friendly lady she was. She gave me plenty of time to look around without feeling pressured & answered …
Thank you for your kind words! We're thrilled Denise made your viewings so enjoyable and pressure-free, your recommendation means so much to us.
5/5
GoogleI have to say after an awful buying experience using one of the on line competitors, JW Wood have been absolutely fantastic, Adele and the team have been so helpful right from the start of this process, and I would have no hesitation in recommending them. Excellent customer service.
Thanks for the 5* review Martin, its much appreciated. We do aim to give the best service possible and we hope your purchase goes through quickly.
5/5
GoogleAbsolutely fantastic service. Staff are honest, friendly, enthusiastic and knowledgeable. They kept me updated at every stage. Can't recommend them enough.
We appreciate your feedback and pleased you had a good experience with the Consett team. We hope we can be of assistance in the future.
5/5
GoogleA massive thanks to Olivia for all her help in finding us our dream home. We are so happy we have finally found our dream home and that's thanks to Olivia. I really appreciate all the phone calls, emails and chasing up she did throughout, …
Thank-you for your kind comments Natalie, Olivia is dedicated to providing the best service for our clients and delighted you appreciate that.
5/5
GoogleThis estate agency is very good, Well done to all the staff, especially Julie, who showed us around the property, she was very helpful in telling us about the property and any queries we had. We then spoke to Adele, who was very helpful and …
Very grateful for your 5* review Maria, we hope your purchase goes smoothly.
5/5
GoogleWonderful staff nothing to much bother friendly and helpful lovely 😍 XX …
Thank you for your kind words and for taking the time to give the team this exceptional review
5/5
TrustpilotBrilliant and responsive.
Many thanks for this exceptional review. We look forward to assisting you in the future.
5/5
TrustpilotVery helpful staff who gave lots of…
Very helpful staff who gave lots of good advice.
Many thanks for your kind words. We look forward to being of support In the future.
5/5
GoogleGreat service from the team at JW Woods. The house was marketed at the right price thanks to Tracy's knowledge of the housing market in my area and had requests for viewings in less than 24hours of being listed. Olivia, Adele and the rest …
Thanks for your kind comments and 5* review Audrey, its much appreciated
5/5
GoogleTotally professional, understood the market, personalised service and maintained timely and effective communication at every stage.
Hi, Mitra. Your feedback is highly appreciated. Thank you for the review!
5/5
GoogleFrom the first enquiry about a property For Sale, to a thorough understanding of our position and great responsiveness from Claire Richardson the Branch Manager regards ID etc... great experience, we will definitely buy again
Thank you for your kind words, Claire is thrilled to have provided such a great experience, and we look forward to helping you with your next purchase!
5/5
GoogleCould not thank the estate agent enough for how quickly and efficiently they have dealt with the sale of my property. Viewings were organised on the same day where possible to avoid disruption to myself. I have been assigned a member of the …
Thanks for your great feedback Laura, its much appreciated.
5/5
GoogleVery happy with the service provided by Clare and her team at JW Wood in Consett on the recent property sale. A smooth process from getting the property on the market through to completion. Much appreciated!
Thanks for the 5* review Simon, we hope progress your sale quickly.
5/5
GoogleI have recently just purchased a property through JW Woods and they have been amazing so far. I have personally dealt with Oliva who has been great with communication and dealt with everything so smoothly! Thanks
Thank-you for your 5* review Jennifer, it is very much appreciated.
5/5
GoogleA really nice and friendly estate agents whom were very helpful with me during the process of looking for my first house. Olivia was especially brilliant as she helped me feel at ease in such a new daunting environment and talked me through …
Thank-you for your kind words Becca, we’re delighted you’re so happy with the service given by Olivia, we hope your purchase goes through soon.
5/5
TrustpilotReally professional staff
Really professional staff, who went out of there way with as much information as possible, sold mine within a week
Thank you so much for taking the time to respond to our team. You're feedback is important to us.
5/5
TrustpilotFirst time buyers
While buying our first property we found JW Wood to be extremely helpful, Denise who dealt with the property we were buying was very friendly, helpful and approachable and made the process a lot more easier for ourselves and talked us through everything we needed to know and kept in frequent contact to keep us up to date.
Great review thank you and we know Denise will be delighted to read your comments.
5/5
GoogleI was very impressed with the service we received from JW Wood when selling our house in Consett. Right from the start everyone was professional but also helpful and friendly. Special thanks to Olivia, Tracy and Adele but also all at JW …
Thank you so much for your 5-star review, it truly means a lot to us!
5/5
GoogleDealt with Consett office in sale of property. Very professional with knowledgeable, helpful and friendly staff. Original sale fell through and a new buyer offered an acceptable offer within 7 days. Olivia Slusher Property Consultant kept me informed at all times of viewings and gave feedback which was very reassuring and helpful.
Hello Bryan, Thank you for your review. We are delighted that Olivia helped during your sale. We are proud of our team in Consett and Olivia is a vital part of it. We are grateful for your kind comments which encourages us. Please stay safe.
5/5
GoogleI am purchasing my first property through JW Wood after a long search. Olivia has been fantastic to deal with in regards to the property I'm now buying, and the rest of the team have been without exception helpful, professional and communicative throughout my search during a difficult time to operate. Thanks!
Olivia will be delighted to read your comments and we are really pleased she was able to offer you support during the purchase.
5/5
GoogleI dealt with Tracy, Olivia and Rose, each served different roles during the process. All were very efficient, most importantly I achieved a quick sale at a reasonable price. I would indeed highly recommend them.
Thanks for your 5* review Mark, we’re delighted you are happy with our service.
5/5
GoogleGreat communication, constant updates and comfort in each steps. Feel valued and appreciated, we were served by Julie, located in Consett. We love the home and process has been so far, straight forward and quick. Thank you JW Wood
Thank you for your kind words! We're thrilled to hear you felt valued and appreciated throughout the process, Julie and the Consett team will be delighted to know they made your experience smooth and enjoyable.
5/5
GoogleAdele and the team have been very supportive since the very first viewing of our new house. Offering advice and making sure things run smoothly whilst always been on the end of the phone should we have any queries. We would highly recommend JW Woods.
Thanks for your 5* review Rachael, its much appreciated, we hope your purchase goes through just as smooth
5/5
GoogleExcellent service provided by Julie. I was kept informed and provided with all the necessary paperwork and sent timely updates. I could not have wished for a better service. JW Wood have been used successfully sold all our family homes over the many years.
Thank you so much for your kind words and continued trust in JW Wood over the years. We're thrilled to hear that Julie provided you with excellent service and kept you well-informed throughout the process. Your loyalty means so much to us, and we’re delighted to have been part of your family’s successful property sales.
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Yes. In The Trusted Agent 2026 awards: JW Wood, Consett won Platinum; JW Wood, Durham won Platinum; JW Wood, Darlington won Gold; JW Wood, Bishop Auckland won Gold; JW Wood, Chester Le Street won Gold.
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