5/5
TrustpilotExcellent customer care
Excellent customer care. Prompt and helpful.
Agent replied · 4 October 2026
Thanks for the 5 star review. Let us know if we can assist in any other way.
Trusted Agent profile · Consett
Verified
JW Wood Consett reviews
★★★★★
769 reviews across 3 platforms
16 Middle Street, Consett, DH8 5QJ
Part of JW Wood, see every office.
JW Wood's office in Consett, at 16 Middle Street, is rated 4.8 out of 5 across 769 reviews on three platforms, including 573 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of five awards JW Wood won in 2026.
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About JW Wood Consett
Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Consett.
Awards
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Consett office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVery friendly and courteous
Very friendly and courteous. Emails are answered promptly and advice is given when requested.
Agent replied · 4 October 2026
Thanks Jason. Keep in touch.
5/5
GoogleExcellent help & Service
Agent replied · 13 May 2026
Many thanks for the 5 star review.
5/5
GoogleExcellent service from Chris and Denise, got my house valued, marketed and a sale agreed within a week. Professional and very efficient. Highly recommended local agent.
Agent replied · 11 June 2024
Hi Martin, thanks for the 5* review, its appreciated. We hope your purchase completes quickly.
5/5
GoogleExcellent service and lovely staff. Julie who showed us around the property was happy and informative. They kept us well informed. Would definitely recommend +++++
Agent replied · 11 June 2024
Thank you for the great review Julie.
5/5
GoogleThe lovely team at JW Wood have been so helpful and kind throughout our buying process and I cannot thank them enough! Would highly recommend if you're looking to sell or buy a property, they're very prompt to respond to emails and phone calls and are super helpful at every turn.
Agent replied · 11 June 2024
Many thanks for a great review and we are delighted to hear that your buying a home through JW Wood has been a success.
5/5
GoogleI would definitely recommend JW Wood Estate Agents. They are professional, very contactable, informative and friendly and have great knowledge of the local area.
Agent replied · 11 June 2024
Thanks for the 5* review and kind comments, its much appreciated.
5/5
GoogleFantastic service from start to finish .Staff always happy to answer queries and kept in the loop at every step .Made moving hassle free
Agent replied · 11 June 2024
Thank-you for the 5* review Pauline, we hope your purchase with us runs smoothly.
5/5
TrustpilotJust absolutely phenomenal service from…
Just absolutely phenomenal service from all the staff from start to finish, thank you for all your help and support
Agent replied · 24 October 2024
Thank you so much for your kind words! We're thrilled to hear that you had a phenomenal experience with our team from start to finish. Your appreciation means the world to us, and we're delighted that we could provide the help and support you needed. If you ever require assistance again in the future, don't hesitate to reach out. Thanks once more for choosing us and for taking the time to share your positive experience!
5/5
GoogleSelling my home through JW woods was a very good experience. Communication throughout the process has been fantastic, staff were friendly, professional and knowledgeable and made the whole experience less stressful for myself and my …
Agent replied · 11 June 2024
Thank-you for the kind words and 5* review Emma, we love to hear from happy clients
5/5
GoogleTremendous service, Denise peace was exceptional, the amount of hassle a trans Atlantic trip caused, she never missed a beat. Thanks so much.
Agent replied · 11 June 2024
What a super review! Thanks you. Denise is delighted to have received this and will continue to assist you in the purchase of your new home
5/5
GoogleFantastic service from Julie, Denise and Claire throughout. They kept me informed and updated throughout the whole sale process. Can't recommend enough.
Agent replied · 11 June 2024
Thanks for the 5* review and kind comments Lewis, its much appreciated and we hope to complete your sale soon.
5/5
GoogleExcellent service from start to finish, very helpful and kept the sale process moving along by keeping in contact with both parties
Agent replied · 11 June 2024
Thank-you for your 5* review, its very much appreciated.
5/5
GoogleMeeting Alex and Olivia who is overseeing the sale of my house she has been the consument professional my house was sold within hours, constantly in contact with me all the staff in the Consett office are warm and welcoming would highly recommend JW Wood in the future.
Agent replied · 11 June 2024
Many thanks for the 5 star review - we hope to work with you again in the future.
5/5
GoogleI should’ve known better to put my business through JWW Estate Agents immediately. I was originally with another broker in the area for 6 months and no sale. Within a week of putting it on with JWW my house was sold. Very grateful for …
Agent replied · 11 June 2024
Hi Helen, thanks for your 5* review and kind words, we’re delighted you are happy with our service.
5/5
TrustpilotVery good company they delivered what…
Very good company they delivered what they said they would. Simple.
Agent replied · 25 December 2024
Short and concise. Thank you for the review.
5/5
TrustpilotVery helpful
Really helpful from the point of contact Very responsive to questions and queries
Agent replied · 25 December 2024
We are very grateful for your 5 star review. We are pleased you were happy with our service.
5/5
GoogleSeamless service from JW Woods. Really impressed with their excellent communication, regularly keeping me updated in a friendly manner. Highly recommended.
Agent replied · 11 June 2024
Thanks for the kind 5* review Andrew, its much appreciated.
5/5
GoogleAdele, through the initial stages of our offer and two way communication, revision to acceptance - to next stage checks with required paperwork submitted, has done an excellent job. We are looking forward to this purchase progressing in much the same manner through to exchange and completion.
Agent replied · 11 June 2024
Thank-you for your 5* review Paul, we hope your mothers purchase goes through quickly.
5/5
GoogleLovely staff kept us informed and great advice. David who came to value the property was the nicest estate agent I have ever met and everyone in the office I dealt with were lovely. Definately recommend
Agent replied · 11 June 2024
Thank-you for the review Emma, our friendly team is always happy to help.
5/5
GoogleThroughout my experience searching for my first home and progressing through the buying process the team at JW Wood were helpful, responsive and proactive. I highly recommend and send my thanks especially to Amanda and Olivia!
Agent replied · 22 June 2026
Thank-you for the 5* review Lucy, very much appreciated, Amanda, Olivia and the team are always happy to help.
5/5
GoogleThroughout my experience searching for my first home and progressing through the buying process the team at JW Wood were helpful, responsive and proactive. I highly recommend and send my thanks especially to Amanda and Olivia!
Agent replied · 11 June 2024
Thank-you for the 5* review Lucy, very much appreciated, Amanda, Olivia and the team are always happy to help.
4/5
GoogleSatisfied with Wood's work on our house sale. Staff at the Consett office were helpful and professional, and also persistent (which is why I ended up contracting them in the first place). Only quibble was their use of a solicitor in Leeds …
Agent replied · 13 June 2024
Thanks for your review Paul and your constructive feedback, much appreciated.
5/5
GoogleWe would highly recommend JW Woods in Consett. The are very professional and they've kept us informed regarding viewings or anything we asked them, they would always happily answer the phone and help us with any doubts or queries we had. We …
Agent replied · 13 June 2024
Thank-you for your great review Richard, Olivia will be delighted at your comments.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about JW Wood Consett
Has JW Wood won any awards?
Yes. In The Trusted Agent 2026 awards: JW Wood, Consett won Platinum; JW Wood, Durham won Platinum; JW Wood, Darlington won Gold; JW Wood, Bishop Auckland won Gold; JW Wood, Chester Le Street won Gold.
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Send JW Wood Consett a message.
