Trusted Agent profile · Consett
Verified
★★★★★
768 reviews across 3 platforms
16 Middle Street, Consett, DH8 5QJ
Part of JW Wood, see every office.
JW Wood's office in Consett, at 16 Middle Street, is rated 4.8 out of 5 across 768 reviews on three platforms, including 572 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of five awards JW Wood won in 2026.
Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Consett.
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Consett office, from every platform, shown as written. First names only.
5/5
GoogleAfter moving up from the south we contacted JW Wood Consett who emailed us relevant properties. We viewed one with Julie who was friendly and very helpful. The in house team also were very helpful within the purchasing of the property. …
Thank-you for your kind words Rowena, we hope your purchase progresses smoothly
1/5
GoogleI am a buyer looking to purchase a property in a specific street (downsizing). JW Wood as the vendor have refused me the ability to view the property unless my home is on the market. I am not risking selling a home that I love unless I have …
Dear Sarah, sorry you were unhappy following your request for a viewing. We are currently following our clients instructions for viewings, with some opting not to accept viewings from purchasers who are not in an advanced position. If we can help in future, please let us know.
4/5
GoogleI’ll first say that I don’t give five stars ie four stars is “top wack” ! I’ll second say that I’m at the sale agreed stage, solicitors actioned, passed …
Thanks for your kind comments Peter, its much appreciated. We will help you all the way and deliver the 5* service.
5/5
GoogleFully recommend J W woods, they sold my house very quickly and were helpful from the start!
Thanks for your 5* review Melanie, its much appreciated, we hope your sale goes through quickly.
5/5
GoogleFabulous service from JW Wood from the initial valuation by Tracy which was very informative and helpful, she was fully prepared and able to take photos the same day to get things started and then great communication from Adele, really …
Thank-you for the comprehensive review Tracy, the team are always happy to help.
5/5
TrustpilotFantastic
Fabtastic, knowledgeable staff, very keen to support. Communication was great.
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our knowledgeable staff and that their support and communication met your expectations.
5/5
GoogleFirst time using JW Woods and Olivia helped with viewings and even helped managing to book last minute viewing on a property. Communication has been brilliant throughout the process too would highly recommend.
Thanks for your 5* review Vicky, delighted you are happy with our service
5/5
GoogleOlivia and the Consett team are truly not only extremely competent at the work they do but a joy to deal with. Thank you for your hard work and support. Much appreciated. Anastasia
Thank-you for your kind review Anastasia, much appreciated.
5/5
GoogleBuying a new home is stressful. Buying a new home during a pandemic and that stress is heightened. Buying a new home during a pandemic at the other end of the country, and that stress is taken to a whole new level! I need not have worried …
Jonathan, these are difficult times and we are happy to hear that Claire supported by her team at Consett was able to assist. We appreciate your kind comments, many thanks and please stay safe.
5/5
GoogleGreat service from Adele, Olivia and Alex this is the second time I have used wood to sell my house. They were very professional they got my house up for sale really quickly and took brilliant photo’s. They were very helpful and friendly
Thanks for your 5* review Rachel, the staff are delighted with your kind comments too. We hope your sale progresses quickly.
5/5
GoogleHaving a Telephone conversation with a Property Consultant Adele Lockley this morning, I found her extremely helpful, pleasant and a pleasure to speak with. Adele gave me all the information I needed to know. I am looking forward to …
Thank you so much for your 5-star review, it truly means a lot to us!
5/5
TrustpilotVery professional
Very professional, friendly and efficient.
Thanks for sharing your feedback and a positive experience with our team.
5/5
GoogleThe Consett Team have been a pleasure and are extremely professional and helpful. I sold my house through JW Wood and from viewing to sold/ proceeding they were just fab. Highly recommended.
Thanks for your very kind review Michael and Caroline, its much appreciated.
5/5
GoogleProbably the best estate agents in the world.. couldn't recommend this company highly enough. So helpful, excellent communication. Perfect valuation and sold out home without any issues. Thank you all so much
Hi many thanks indeed for providing such a superb 5* review about the service you have received. Your comments are very much appreciated.
5/5
GoogleJW Woods have been fantastic throughout my first experience of selling a house! From the moment Tracy came to value the property and had clearly done her …
Thank-you for the fantastic review Michael, its much appreciated, and the team are always happy to help.
5/5
GoogleI had a very negative experience with another agent so made the decision to switch to JW WOOD. After I'd had my house on the market with no offers for 5 months, I had 4 offers within 3 weeks with this company! They have been extremely …
A very detailed and thorough review - thank you very much from all of our team at Consett.
5/5
Trustpilotbrilliant service professional prompt
Many thanks for taking the time to leave us a 5 star review.
5/5
GoogleVery attentive, always very helpful and polite. Really quick to get back when message left.
Thanks for the 5* review Lucy, we hope your purchase goes through quickly.
5/5
GoogleStaff provided an excellent service, keeping us up to date with issues along the way.
Thanks for the 5* review Douglas, the team are always happy to help
5/5
GoogleOutstanding service. JW Woods are professional, communicative and honest. Right from the start when we couldn’t decide to market our home or not, there was no pressure, Tracy came around and took some great photos and outlined the …
Thanks for your kind words Martyn, we’re delighted you are so happy with our service.
5/5
GoogleAdvertising and selling a house could be a daunting prospect but my recent experience with JW Wood was made relatively simple and straightforward by the professional attention I received. Tracy came to my home, explained the process and …
Thank-you for the comprehensive review Bill, its very much appreciated.
5/5
GoogleGreat service, particularly impressed with the mother and daughter combo of Dell and Emily Hetherington. Local lasses with knowledge second to none and a credit to the company. Olivia, great help and very professional. They all deserve a pay rise working so hard through these really hard times.
Many thanks Jeff for the kind review and the five stars. Our Consett team were really pleased that you were happy with the service they provided.
5/5
GoogleEarly days In our home sale experience, however from Initial contact , appraisal , and keeping us updated all staff very helpful and friendly. Start to finish In a week. Cheers.
Thanks for the 5* review Neil, we hope your sale progresses smoothly
5/5
GoogleI can report a very good experience with JW Wood who recently dealt with a house sale on my behalf. We had a good experience from the start with Chris Clarkson who took the details, the photos and initially advertised the house for us very …
Hi Marilyn, Thank you for your kind comments for our team in Consett. Chris asked me to … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: JW Wood, Consett won Platinum; JW Wood, Durham won Platinum; JW Wood, Darlington won Gold; JW Wood, Bishop Auckland won Gold; JW Wood, Chester Le Street won Gold.
