5/5
GoogleReally helpful staff, always happy to help 😀 …
Agent replied · 13 June 2024
Thank-you for the 5* review and kind comments Lorraine, the team are always happy to help and we hope your purchase goes smoothly.
Trusted Agent profile · Consett
Verified
JW Wood Consett reviews
★★★★★
768 reviews across 3 platforms
16 Middle Street, Consett, DH8 5QJ
Part of JW Wood, see every office.
JW Wood's office in Consett, at 16 Middle Street, is rated 4.8 out of 5 across 768 reviews on three platforms, including 572 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of five awards JW Wood won in 2026.
About JW Wood Consett
Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Consett.
Awards
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Consett office, from every platform, shown as written. First names only.
Google5/5
GoogleAbsolutely fantastic service from start to finish. Would recommend
Agent replied · 11 June 2024
Thanks for the 5* review Paula, we hope you are happy in your new home.
5/5
GoogleJW Woods David and Denise have been so helpful as we progress through the purchase of our dream home. Great communication and service. Much appreciated
Agent replied · 11 June 2024
Thank-you for your 5* review and kind comments, we hope the purchase of the bungalow goes smoothly for you
5/5
GoogleWould definitely recommend, very helpful and very prompt in replying, exactly what you need when you are dealing with the stresses of purchasing a property.
Agent replied · 11 June 2024
Thank-you for the great review Nicola, we hope your purchase goes through quickly.
5/5
GoogleI’d definitely recommend JW Wood to sell your house. They were very helpful with documents from the solicitors and they couldn’t do enough for you.
Agent replied · 11 June 2024
Hi Linda - many thanks indeed for providing such a superb 5* review about the service you have received. Your comments are very much appreciated.
5/5
TrustpilotHouse Sale 2023
I found the staff at JW Wood very professional, understanding and helpful, if the member of staff wasn't available to speak to there was always a call back the same day. They were informative with updates and kept us in the loop and would always ensure viewings at the premises would go ahead if we couldn't make them personally.
5/5
GoogleExcellent service. We have now sold a couple through the Consett branch of JW Wood. Excellent service from start to finish, great marketing and advice in the first instance from Chris, and then top communication during the marketing from …
Agent replied · 11 June 2024
Hi Oliver , thankyou for your review. We are proud of our team at Consett who work well together supported by Louise. It is very encouraging for Chris, Olivia, and their colleagues to receive your kind comments and we are grateful for to you for taking the time to write a review. Many thanks and stay safe .
5/5
GoogleExcellent service from J.W.Wood. Friendly and informative from the first contact to agreeing a fast sale. Good communication and management of the sale by Adele with an informative and honest valuation by Tracy. Thank you.
Agent replied · 11 June 2024
Thanks for the 5* review Graeme, the team are always happy to help and we hope to complete your sale soon.
5/5
GoogleExcellent service from Denise as usual, fast, responsive and understanding.
Agent replied · 15 June 2024
Another great review Paul…thank you. Denise and the team in Consett are always happy to help in your property search
5/5
GoogleJ.W. Wood, Consett Branch took all the pain out of the house buying process, with regular updates of progress and patiently explaining the, sometimes confusing, terminology and procedures involved. We spoke to several of the team at …
Agent replied · 11 June 2024
Sam and indeed all our team at Consett were delighted to read your review. We truly appreciate you taking the time to leave such a great review and it has a real benefit on staff morale.
5/5
GoogleThe team were excellent guiding us through the whole process from valuation to sale. I cannot speak more highly of their professional expertise and would not hesitate in recommending this estate agents. Sound knowledge of the local …
Agent replied · 11 June 2024
Thank you for your review Karen, its very much appreciated, we’re delighted that you were so pleased with our service.
5/5
GoogleImpeccable service from the Consett office of J W Wood. From the initial valuation from Chris to the daily updates from Olivia, Clare , Adele and Julie. Extremely smooth transaction for our sale
Agent replied · 11 June 2024
Thanks for the 5* review Ed, much appreciated, we hope the sale progresses smoothly.
5/5
GoogleAll the staff were great. The sale went smoothly and we were kept up to date with everything going on. Thanks everyone!
Agent replied · 11 June 2024
Thank you for your 5* review, our Consett team will be encouraged by your comments.
5/5
GoogleStaff professional and kept us fully informed. Easy to arrange viewings through Clare who has made a stressful process more manageable.
Agent replied · 22 June 2026
Thank you so much for your 5-star review, it truly means a lot to us!
5/5
GoogleHappy with service. The process of putting an offer on a property went very smooth. Adele answered all questions I had and made the whole process easy for me. Thanks, Ahmed
Agent replied · 11 June 2024
Thanks for your 5* review Ahmed, we hope your purchase goes through smoothly.
5/5
GoogleExcellent staff very helpful
Agent replied · 11 June 2024
Thanks for the 5* Review Andrew, its much appreciated, we hope your sale progresses quickly.
5/5
GoogleThe team at Consett branch have been fantastic supporting me through the marketing and sale of my property which only took 3 weeks to find a buyer. …
Agent replied · 11 June 2024
Thanks for the great review Paul, the staff are delighted at your comments, hope your sale goes through soon.
1/5
TrustpilotNever returned our calls
Consett branch OK but the sales woman to say what is going on, never gets back intouch, really bad customer service. We have left 7 voice messages and no reply from her. Terrible service
5/5
GoogleJW Wood are professional and courteous. Their communication with us as vendors has been excellent. …
Agent replied · 11 June 2024
Thanks for the 5* review and recommendation Brian, its much appreciated
5/5
GoogleVery friendly and knowledgeable staff. Kept me informed from start to finish. Couldn’t ask for anything more really! Thank you
Agent replied · 11 June 2024
Thanks for the 5* review Donna, we hope the sale of your mother’s property goes through quickly
5/5
GoogleGreat service from Olivia at Consett branch, very quick responses from booking a viewing to confirming our offer and starting off the process of buying a house. Would definitely recommend.
Agent replied · 11 June 2024
Thank-you for your 5* review Emma its appreciated, Olivia is always happy to help.
5/5
GoogleOlivia responded to my rather giddy telephone communications in a professional and friendly manner. …
Agent replied · 11 June 2024
Thanks for the 5 stars Janet, its much appreciated.
5/5
GoogleJ W Wood are friendly ,prompt to answer phone , professional and very helpful , we would recommend them
Agent replied · 22 June 2026
Thank you
5/5
GoogleVery efficient speedy service.
Agent replied · 13 June 2024
Thank you for your 5 star review Bryan & Judith. Lets hope the sale completes as quickly as the offer was received.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about JW Wood Consett
Has JW Wood won any awards?
Yes. In The Trusted Agent 2026 awards: JW Wood, Consett won Platinum; JW Wood, Durham won Platinum; JW Wood, Darlington won Gold; JW Wood, Bishop Auckland won Gold; JW Wood, Chester Le Street won Gold.
