Trusted Agent profile · Consett
Verified
★★★★★
768 reviews across 3 platforms
16 Middle Street, Consett, DH8 5QJ
Part of JW Wood, see every office.
JW Wood's office in Consett, at 16 Middle Street, is rated 4.8 out of 5 across 768 reviews on three platforms, including 572 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of five awards JW Wood won in 2026.
Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Consett.
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Consett office, from every platform, shown as written. First names only.
5/5
GoogleHaving a Telephone conversation with a Property Consultant Adele Lockley this morning, I found her extremely helpful, pleasant and a pleasure to speak with. Adele gave me all the information I needed to know. I am looking forward to meeting the team from JW wood estate agents and finding my new home. Adele being a great asset to your team. Thanks.
5/5
GoogleClare, Samantha and the rest of the consett team have been professional, supportive and helpful during our house sale and purchase. Even covid restrictions didn't limit their ability to provide everything that we needed
Hello Helen, thank you for your review. Claire, Sam and the Consett team appreciate your comments .It will encourage them in these strange times. Once again many thanks and stay safe.
5/5
GoogleBeing of a certain age and having no expereince of selling propery for nearly 40 years the Consett staff have quided us through with patience and kept us on the right road. Wonderful photos!
We really appreciate the time you have taken to leave us a great review. We are delighted that you were pleased with our service and we have passed on your comments to our team.
5/5
TrustpilotJust sold another property through the…
Just sold another property through the Stanley office, great service from start to finish. Chris the valuer was very knowledgeable and professional, Vicky in the office was great as always and Beverley in the after sales team was brilliant, always contactable and made the sale fliw easily.
5/5
GoogleVery efficient agents, we accepted an offer on our property in under three weeks
Thanks for the 5* review Tim, we’re pleased you’re happy with our service.
5/5
GoogleProfessional and friendly agents with good knowledge of the local area and housing market
Thanks for the 5* review Catherine, its very much appreciated from one of our clients of many years.
5/5
GoogleA very complicated sale but JWW did what they could to keep on track.
Thank you so much for your 5-star review, it truly means a lot to us!
5/5
GoogleThey are very welcoming and helpful; really making first time buyers feel at ease!
Thanks for the 5* review Ashleigh, our team are always happy to help.
5/5
GoogleVery good service. Very quick to respond to emails and questions highly professional. Thanks.
Thanks for the 5* review Adam, its much appreciated
5/5
GoogleFirstly I have never used this Estate Agent before, however they came highly recommended by a friend of my Dad. …
Thank-you for your kind words Barry, its really nice to know we’ve done a good job, the staff are delighted with your feedback and our first 6* review 😊 …
5/5
GoogleAdele and Olivia where brillaint with helping us through the purchase of our new home! Lovely ladies who can't do enough for you.
Thanks for the great review Katelyn, Olivia and Adele are always happy to help.
5/5
GoogleOlivia and Adele helped me seal the deal on a property we wanted to buy in the most professional way. Highly recommended
Thanks for the review Brandon, its much appreciated, hopefully we can secure you many more deals.
5/5
GoogleWould highly recommend Jw woods of consett been very professional throughout and kept me informed regarding viewings and feedback…..couldn’t fault them
Thanks for the great review Michael, its much appreciated, we will continue to update you and get your sale through soon.
5/5
GoogleThank you to the team at J W Wood, professional, responsive, great customer service, knowledgeable and highly recommended. Thank you you.
Hi Chelsea, Thanks for your kind comments, we’ll get you moved as soon as possible.
5/5
GoogleVery knowledgeable and pleasant team, the sale was very quick.
Thank you so much for your kind words! Its much appreciated
5/5
GoogleVery good service. Olivia provided information in a timely, courteous and friendly manner and very accommodating with regards to viewings.
Thanks for your 5* review Jeff, much appreciated, we hope your purchase all goes well
1/5
TrustpilotAwful.
Awful. Vile buying experience when purchasing our first home. We were not treated seriously by the agent in a little Aygo. We asked for a second viewing once our offer had been accepted and she proceeded to follow us around the house making comments about fairies and pixies. An absolute joke and shocking, bitter attitude.
1/5
TrustpilotAvoid
Avoid, going through the property ombudsman to address issues with this estate agent, very poor customer service, they genuinely don’t know what they are talking about, clueless at best!
5/5
GoogleExcellent service with regular reporting on progress
Thanks for the 5* review Martin, much appreciated
5/5
GoogleGood experience. Would recommend 🙂 …
Thanks for the 5* review, we’re very grateful.
5/5
GoogleJ W Woods CONSETT Branch have sold several properties for us. I find them to be professional, honest, always approachable. Nothing is a problem for this team. …
Thank you so much for your 5-star review, it truly means a lot to us!
5/5
GoogleAlex, Adele and the rest of the team were exceptional, professional and very efficient. Made selling my house effortless . Thankyou.
Effortless is not often a word associated with buying and selling properties so we are really pleased that you appreciated our efforts to make things as easy as possible.
5/5
GoogleOlivia slusher from the Consett branch showed us round a property my son is buying and was very friendly and professional - fantastic service
Thank you so much for your 5-star review, it truly means a lot to us!
5/5
GoogleJ W Wood have been a pleasure to work with during the purchase of our dream home. …
Hi Rachel, thank you so much for leaving such a lovely review. We are delighted that our Consett office and in particular Olivia were able to make the whole experience a good one. All the best.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: JW Wood, Consett won Platinum; JW Wood, Durham won Platinum; JW Wood, Darlington won Gold; JW Wood, Bishop Auckland won Gold; JW Wood, Chester Le Street won Gold.
