Trusted Agent profile · Colchester

William H Brown Colchester reviews

4.8

★★★★★ Excellent

312 reviews across 1 platform

8, Culver Street West, Colchester, CO1 1JG

William H Brown's office in Colchester, at 8, is rated 4.8 out of 5 across 312 reviews on 1 platform, including 312 Google reviews rated 4.8.

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4.8 / 5

312

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Colchester office, from every platform, shown as written. First names only.

5/5

Google

Jack Percival has been amazing helping me and my partner find a new property. We appreciate it alot. :)

Saffy · 28 February 2024

Agent replied · 26 August 2024

Thank you for your excellent 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

We rented out our house recently thru WHB and it has been a real pleasure working with them to get this sorted. Emma, Hannah and Jack have been really helpful during the whole process and were always a phone call away to get thing sorted. Kudos to the team.

Mukund · 27 December 2024

Agent replied · 10 January 2025

Thank you for taking the time to leave us this great 5* review Mukund. Kind regards, Lucy, Customer Relations.

5/5

Google

The agency is very reliable and a pleasure to deal with. Hannah has been so kind, professional and supportive. Thank you for a great service

Anna · 1 October 2023

Agent replied · 26 August 2024

Many thanks for your glowing 5* review. Best wishes, Lucy, Customer Relations

5/5

Google

Very pleased, excellent service.

Caroline · 2 April 2026

Agent replied · 16 April 2026

We are thrilled to hear that you are pleased with our service! Our team is dedicated to providing excellence and we appreciate your positive feedback. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Went with William H Brown for my first move and had the pleasure of having Charley assist us, could not have asked for better help, really friendly and incredibly helpful. Had the misfortune of a landlord changing their mind about having me and my partner as a tenant, Charley and Tommy were apologetic and instant in their response and ended up finding us a nicer home in the same area for the same price. Highly recommended, thank you again Charley!PositiveResponsiveness, Quality, Professionalism, Value

Mycool · 12 November 2020

5/5

Google

Jack was incredibly polite and helpful during my letting process. He was always willing to answer questions and simplified the whole process for me. Recommended.

Joe · 27 August 2023

Agent replied · 26 August 2024

It's fantastic to see another 5* review and recommendation for our local team. I will make sure your kind comments are known to the team. Many thanks, Scott @ Customer Care

5/5

Google

Hannah went above and beyond to help us find our first rental property! We had no idea what we were doing and she was so patient and took us through everything at our own pace. She checked in with us and helped us after we moved too with things that really aren’t in her job description so we are so grateful to have had her dealing with us!

Charley · 27 August 2022

5/5

Google

Hannah is really good in her job, she is patient, accommodating and a good listener.

Emmanuel · 29 March 2024

Agent replied · 26 August 2024

Many thanks Emmanuel for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Jack Percival has been excellent and professional. Thank you for helping me find a home.

Igwe · 29 March 2024

Agent replied · 26 August 2024

Igwe Ejikeme thanks for your amazing 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

After putting the house on the market on Boxing Day 2023, the sale proceeded so quickly a notice board didn't have time to be erected (7 weeks and 30+ viewings. I completed and moved today 31st May 2024. Can't thank the team enough who also arranged financial advise and legal services making the complete package run smoothly throughout.

Kerry · 27 June 2024

Agent replied · 26 August 2024

Thank you for taking the time to leave us your 5* review Kerry! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

We have recently been assisted by the lettings team at William H Brown Colchester in the process of viewing and then related admin for a local rental. Both Jack and Hannah have been brilliant! Speedy response via email and phone and they explain everything clearly and have made the whole process easy! Both are very helpful and polite.

David · 27 June 2024

Agent replied · 26 August 2024

Hi David, thank you for sharing your positive experience with Jack and Hannah from our lettings team at William H Brown Colchester. We are delighted to hear that they provided you with speedy and clear assistance throughout the rental process. Best wishes, Lucy, Customer Relations.

5/5

Google

Looking for a new place here in Colchester has been a huge headache for me, but Lucy has made everything so easy and quick! She is extremely kind, so efficient and knowledgeable! I have worked with many other estate agents in Colchester, but William H Brown is the top one, for sure. Highly recommend them!

Ahram · 27 August 2023

5/5

Google

Without doubt, William H Brown took my first-time lettings journey from potential nightmare to absolute dream. The willingness to go above and beyond for me as a customer was second to none and I had my first home sorted within a month. A particular shout out to Charlie who kept myself informed every step of the way, ensuring the process was a smooth and as easy as possible for me.PositiveResponsiveness, Professionalism, Value

Matthew · 27 August 2021

5/5

Google

Helped a lot! Very friendly staff! A big thank you too Hannah!

Eleva · 16 December 2025

Agent replied · 16 April 2026

We are thrilled to hear that our staff provided great service and assistance! We will make sure to pass along your kind words to Hannah. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Absolutely fantastic service, they were always available whenever we wanted to view the house we were in the process of buying. It took us longer than expected to complete on our dream home but the people at William H Brown were patient with us and kept us informed every step of the way. We absolutly can't fault them. Thanks you William H Brown!

Josh · 29 January 2024

Agent replied · 26 August 2024

Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

I cannot recommend Phil and his team highly enough. From initial contact to completion we had nothing less than brilliant service. Our house sold quickly and the support we received from Jo whilst the move progressed was fantastic and very reassuring. Part of our chain was with a well known online estate agent and the difference was immense you really do get what you pay for! We had reliable, professional people working for us who were committed to excellent customer service throughout and nothing was too much trouble. Thank you Phil, Jo and the rest of the team!

Steven · 13 November 2018

5/5

Google

I found the service from William H Brown Lettings to be excellent. Everyone I encountered was informative, knowledgeable and took the time to explain processes to me. I also found them to be very responsive and timely in their communication, as well as being friendly, which made a huge difference to me! Would definitely recommend to others considering agents for lettings

Susie · 28 February 2024

Agent replied · 26 August 2024

Many thanks for your excellent 5* review and your recommendation Susie. Kind regards, Lucy, Customer Relations.

5/5

Google

Phil and the team at William H Brown did a fantastic job of selling my mums house in West Bergholt. The house sold on the same day it was put on the market. Our onward purchase took longer than planned but Phil did a great job of keeping our buyers informed and the overall sale process ran smoothly. I would have no hesitation in recommending William H Brown in the future.PositiveProfessionalism

David · 27 August 2021

5/5

Google

Friendly, accommodating, and easy. Jack Percival helped us out loads. Responded promptly and went above and beyond to help us find our house.

Abigail · 18 August 2025

Agent replied · 8 September 2025

Thank you so much for your kind words! We are thrilled to hear that Jack provided excellent service and went above and beyond to help you find your home. It was a pleasure to assist you and we look forward to continue exceeding your expectations. :) #customerservicegoals #grateful #happyhomeowners Kind regards, Lucy, Customer Feedback and Support Team

4/5

Google

They are very helpful in finding home for you will guide you through the process. I had great experience with them.

Shaireen · 4 September 2025

Agent replied · 8 September 2025

Many thanks for your marvellous review. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

William H Brown will always be my go to estate agents, there so helpful and listen to your needs I recommend a gentleman called Jack. If I could give 10 stars I would he's been extremely helpful and keeps me updated with every little detail. I've had a great experience with Jack &William H Brown.

Mr · 28 May 2024

Agent replied · 26 August 2024

Many thanks Mr D Stewart for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Worked with several of the employees and they were all excellent. Once I stated what type of properties we were looking for we got sent tailored viewings which were exactly what we wanted! All very polite and efficient and kept us well up to date

Oliver · 4 November 2024

Agent replied · 11 November 2024

It’s really lovely to read another 5* review Oliver. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.

5/5

Google

I have recently had a very good purchase experience with William H Brown. Lisa has been excellent with the assistance and help she provided. I have always been fully informed with detailed communication.The whole process was really fast and all the details were perfectly highlighted. I seriously recommend William H Brown

Dan · 27 August 2023

5/5

Google

Hi Hannah, knowing you brought so much happiness to my family. You are so Amazing and Hard working. You have worked tirelessly to see we get a good house, I never knew people like you still exist. You are so committed to your work, and you attain to your Clients with utmost attention. Please keep it up, it worths emulating. Kind Regards. VIVIAN.

Chiamaka · 30 November 2023

Agent replied · 26 August 2024

Thank you for your fantastic 5* review! Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read William H Brown's Google reviews

Questions about William H Brown Colchester

How many reviews does William H Brown Colchester have?

William H Brown's Colchester office has 312 reviews across 1 platform: 312 on Google.

What is William H Brown Colchester's rating?

William H Brown Colchester is rated 4.8 out of 5 across all 312 reviews, and 4.8 out of 5 on Google from 312 reviews.

Where is William H Brown's Colchester office?

William H Brown Colchester, 8, Culver Street West, Colchester, CO1 1JG.

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