Every review we hold for the Colchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery professional team, eva Herbert was brilliant help with viewings and a successful speedy move in to our new home, we can't thank her enough.
Luke · 24 July 2024
Agent replied · 23 August 2024
Thank you so much for your feedback Luke!
We're thrilled to hear that Eva and our team provided you with a professional and efficient service. Moving into a new home can be a big step, and we're glad Eva made the process smooth and successful for you. We'll make sure to share your kind words with Eva.
If you need any further assistance or have any questions, feel free to reach out to the team at Palmer & Partners.
Welcome to your new home!
★★★★★ 5/5
GoogleMe and my partner have recently joined this estate agents and they have Been great especially Eva, maddie and a few others I didn't get the names of.
Grace · 31 May 2024
Agent replied · 14 June 2024
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that you and your partner had a positive experience with Palmer and Partners.
Eva, Maddie, and the rest of our team strive to provide excellent service, and it’s wonderful to know their efforts were appreciated. If there’s anything you need please don’t hesitate to reach out.
★★★★★ 5/5
GoogleFirst class service from start to finish from James Burrage.
James was the complete professional in his dealings with us during a recent house purchase.
He kept us informed as to how the sale was progressing and his manner was always friendly, polite & courteous.
I have no hesitation in recommending Palmer & Partners - excellent team.PositiveResponsiveness, Quality, Professionalism
Steve · 24 August 2021
Agent replied · 14 June 2024
Hello Steve. We are grateful for you taking the time to leave such a nice review for James and the team. We wish you all the best in your new home.
★★★★★ 5/5
GoogleI've always found both the lettings team and the sales team at Palmer and Partners very helpful and understanding during nearly 20 years. They've acted as the managing agents for my house whilst it was being let and now they have just sold it. They always kept me up to date with the sale process. I would use them again if I should buy another property in the area.
Louise · 24 September 2024
Agent replied · 24 October 2024
Hi Louise,
It’s amazing to hear about your long-standing relationship with Palmer and Partners, spanning nearly 20 years! It sounds like both the lettings and sales teams have consistently provided helpful and understanding service, whether managing your property or guiding you through the recent sale. Their commitment to keeping you informed throughout the process is truly commendable. It’s great that they’ve earned your trust for future property ventures in the area. Thank you for sharing your experience!
★★★★★ 5/5
GoogleWe rented our apartment through P&P, and from start to finish, the letting process was easy, straightforward, and very seamless. We dealt with Sophie who was very approachable and always ready to assist. I would recommend P&P 100% to anyone looking to rent.
Izi · 15 June 2023
Agent replied · 14 June 2024
Hi Izi. Thanks for your kind words and we are really pleased we were able to help. Enjoy your new home.
★★★★★ 5/5
GoogleBig thanks to Hayley at Parmer and Partners estate agents Colchester, very helpful and useful, chasing the solicitors for me and making sure everything went as smooth as it could have been.
Jake · 15 February 2024
Agent replied · 14 June 2024
Thank you so much for taking the time to leave us a 5-star review! We're delighted to hear about your positive experience with Hayley at Palmer and Partners estate agents in Colchester. It's fantastic to know that she was able to assist you effectively, making sure your journey through the process was as smooth as possible.
At Palmer and Partners, we take pride in providing excellent service and ensuring our clients feel supported throughout the entire process. Your kind words are truly appreciated, and we'll be sure to pass on your compliments to Hayley and the rest of our team.
If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We value your business and look forward to serving you again.
★★★★★ 5/5
GoogleI have rented through Palmer and partners for 5 years. Always provided a brilliant service and quick to sort any issues out. Rachel and Sophie were very helpful during my end of tenancy and I would highly recommend!
Ben · 18 September 2023
Agent replied · 14 June 2024
Thank you so much for taking the time to share your 5-star review with us! We truly appreciate your loyalty as a tenant with Palmer and Partners for the past 5 years. It's wonderful to hear that you consistently experienced a brilliant level of service from our team.
We're especially pleased to hear that Rachel and Sophie were instrumental in making your end-of-tenancy process smooth and hassle-free. Providing prompt assistance and resolving issues swiftly is a top priority for us, and it's great to know that we met your expectations.
Your kind words mean a lot to us! If you ever decide to rent with us again or if you have any future real estate needs, please don't hesitate to get in touch. We're here to assist you anytime. Thank you again for choosing Palmer and Partners!
★★★★★ 5/5
GoogleAlways use Palmer & Partners for my letting agent, they have consistently found us great tenants and have a professional, friendly approach. Special thanks to Jon Gallop and Sophie George.
Kate · 16 March 2024
Agent replied · 14 June 2024
Thank you for your continued trust in Palmer & Partners as your letting agent. We're delighted to hear about your positive experiences with our services and the professionalism of Jon Gallop and Sophie George. Your feedback really means a lot to us, we do our best to provide an excellent service. Should you need any further assistance in the future, please do not hesitate to reach out. We appreciate your ongoing support. Thanks again for choosing Palmer and Partners!
★★★★★ 5/5
GooglePalmer and Partners made the process of finding a property to let, through to ending my tenancy, easy and painless, . Their staff are so helpful and pleasant - you couldn't want for more.
Andrew · 29 October 2025
Agent replied · 14 June 2024
Thank you for your kind words! We're thrilled to hear that you found the process of viewing properties and letting one of them to be easy and painless with Palmer and Partners. Providing helpful and pleasant service is our top priority, and we're delighted that our team could meet your expectations. If you ever need assistance in the future, don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!
★★★★★ 5/5
GoogleDiane was so lovely, and made the day a lovely day. Thank you Diane for your help.
Lisa · 5 November 2025
★★★★★ 5/5
GoogleI had the difficult task of selling my mother and father's home after they passed away. Initially I asked a different agent to help me with the sale but after months of being strung along and lied too, I moved across to Palmers. My initial dealings were with James and then Tyler. They got me a buyer very quickly at a great price and today the sale has gone through. They have been empathetic, happy to help and thoroughly professional. Thank you palmer and parkners
Liam · 16 January 2024
Agent replied · 14 June 2024
We are deeply grateful for your heartfelt review and extend our sincere condolences on the passing of your mother and father. It was an honour and privilege to assist you during this challenging time, and we appreciate your trust in our team.
We understand that the process of selling a loved one's home can be emotionally taxing, and we are glad that we could provide you with the support you needed. Your kind words about our team's mean a lot to us. We take great pride in delivering a high standard of service, and it warms our hearts to know that we could make a positive difference for you.
Thank you for choosing Palmer and Partners. If you ever need assistance or have any further inquiries, please don't hesitate to reach out. Wishing you all the best in your future endeavors.
★★★★★ 5/5
GoogleI have used Palmer & Partners for my buy to let’s, for entry and exit and can confirm they are first class. Jon Gallop & Rachel Johnson deserve a special mention for their professional, helpful and customer service based approach, it really is reassuring during what can be an uncertain time for a landlord. Nothing is too much trouble and you will be looked after every step of the way - 5 stars!
John · 15 May 2024
Agent replied · 14 June 2024
Thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience with Palmer & Partners for your buy-to-let properties. Jon and Rachel will be delighted to receive your special mention, and we're proud to have them on our team. Providing professional, helpful, and customer-focused service is at the heart of what we do, and we're glad to have provided reassurance during what can sometimes be a challenging time for landlords. Your satisfaction is our priority, and we're committed to looking after you every step of the way. Thank you for choosing Palmer & Partners, and we look forward to continuing to serve you in the future! If you ever need anything else, please don't hesitate to reach out.
★★★★★ 5/5
GoogleI Have Just Rented A Property Through Palmer And Partners, We Have Been Communicating With Kate Who Is Very Professional And Patient. She Was Very Responsive And Answered Any Questions We Had. The Process Was Very Quick And Efficient. I Would Definitely Recommend Any Family And Friends To Go Through Palmer And Partners.PositiveResponsiveness, Quality, Professionalism, Value
Abbie-Rose · 15 June 2021
Agent replied · 14 June 2024
Dear Abbie. Your kind words are very gratefully received and we are pleased we were able to help. We wish you all the best.
★★★★★ 5/5
GoogleRented via Palmers & Partners and service was excellent, always got a response to any issues from Rachel Johnson and the team. Would highly recommend 5**
Nicola · 15 April 2024
Agent replied · 14 June 2024
Thank you sincerely for your generous feedback! We're thrilled that your experience with Palmer and Partners exceeded your expectations. Your satisfaction is paramount to us, and we're dedicated to consistently meeting your needs. Your recommendation means a great deal to us as we strive to deliver exceptional service to all our clients. Rest assured, we're fully committed to continuing to provide outstanding support for all your future needs. Should you ever require further assistance or have any questions, please don't hesitate to contact us. We're here and ready to assist you whenever needed!
★★★★★ 5/5
GoogleI recently used Palmer and Partners to complete a rental. Poppy was knowledge and informative throughout, and made the process as seamless as possible. I can highly recommend Palmer and Partners for any property needs.
Ben · 18 September 2023
Agent replied · 14 June 2024
Thank you very much for taking the time to share your experience with Palmer and Partners! We're so happy to hear that you had a seamless rental process with us, and that Poppy's knowledge and guidance was really helpful.
Recommendations like yours mean a lot to us, and we greatly appreciate your trust in our services. If you ever have any more property-related needs in the future, please don't hesitate to reach out to us. We're here to assist you every step of the way.
★★★★★ 5/5
GoogleI have recently used these guys for the third time to sell my latest property and once again they did not fail to deliver - my home was online for less than 24 hours before I was offered the asking price. Richard was excellent from day one when he attended the property for valuation and photos. He made sure I was well informed throughout the process and I couldn't be more pleased with his level of professionalism. Many thanks to Richard and the rest of the team.
Ashley · 15 June 2022
★★★★★ 5/5
GoogleVery professional on all aspects and especially James Diane Thanks for all your help a day thanks Haley for all your help too
Tony · 15 May 2024
Agent replied · 14 June 2024
Thank you very much for your glowing review! James and Diane are delighted to have been able to assist you. Your satisfaction is our top priority, and we're thrilled to hear that we were able to meet your expectations. James and Diane are dedicated to providing exceptional service to all our clients. Your feedback means the world to us and motivates us to continue delivering excellence. Please don't hesitate to contact us if you ever need assistance in the future or have any questions. Thank you again for choosing Palmer and Partners.
★★★★★ 5/5
GoogleThey made the process of securing a property for me so easy! Thank you to Eva for making everything go so smoothly 😁 …
Philip · 15 April 2024
Agent replied · 14 June 2024
Thank you for your wonderful review! We're thrilled to hear that Eva, along with the team at Palmer and Partners, made the process of securing a property easy for you. We'll be sure to pass along your thanks to Eva and the entire team for their exceptional service. Thank you again for choosing Palmer and Partners! We're here whenever you need us, ready to provide the best service for all your property needs.
★★★★★ 5/5
GoogleDanielle is amazing! Always quick to respond to an email or call/question I have, and never brushed me off to get other stuff some!
M · 15 April 2024
Agent replied · 14 June 2024
Thank you so much for your kind words! We're thrilled to hear that Danielle has been such a valuable asset to you during your interactions with Palmer and Partners. Providing prompt responses and dedicated support is a priority for us, and we're delighted that Danielle has exemplified this commitment. Your satisfaction is paramount to us, and we appreciate your recognition of Danielle's efforts. Please feel free to reach out anytime, we're here to assist you with anything you need.
★★★★★ 5/5
GoogleWe recently sold our property through Palmer & Partners in Colchester. They have the most fabulous team who are very helpful. They handled the sale seamlessly and efficiently.
Our house sold in super quick time. The marketing was exceptional - we were particularly impressed with the photographs and the drone shots/video.
We would highly recommend Palmer & Partners, Colchester if you’re looking to sell your property or searching for your new home.
Martin · 15 April 2024
Agent replied · 14 June 2024
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had such a positive experience selling your property with Palmer & Partners in Colchester. Our team works diligently to ensure a seamless and efficient process for our clients, and it's fantastic to know that we met your expectations.
We take great pride in our marketing efforts, and we're delighted that you were impressed with our photographs and drone shots/video. Providing exceptional service and delivering results promptly is our top priority, and we're glad that we could sell your house in super quick time.
Thank you for recommending Palmer & Partners, Colchester to others who may be looking to sell their property or find their new home. We truly appreciate your kind words and trust in our services. If you ever need assistance in the future, please don't hesitate to reach out.
★★★★★ 5/5
GooglePalmers undertook the sale of my late parent’s home with sensitivity and handled all of the viewings. The sales team did an amazing job of getting viewers through the door, many more than our previous agent and we finally secured a buyer. Hayley did a great job with the sales progression which wasn’t always easy due to issues further down our chain. A sincere thank you to the whole Palmers team!
Melanie · 15 April 2024
Agent replied · 14 June 2024
Thank you so much for your glowing review! We are truly honored to have had the opportunity to assist you during such a sensitive time. It's heartening to hear that our efforts in handling the sale of your late parent's home were appreciated. We're delighted that our sales team's dedication resulted in increased viewings and, ultimately, a successful sale. Hayley and the rest of the team are thrilled to have been able to support you through the sales progression, despite the challenges posed by issues further down the chain. Your sincere appreciation means the world to us. Thank you again for choosing Palmer and Partners we wish you all the best for the future. If you ever need assistance again, please don't hesitate to reach out.
★★★★★ 5/5
GoogleWe had a lovely viewing with Diane! She was very professional, friendly and warm. You can tell she cares about the needs of those she’s showing around.
Keji · 5 November 2025
Agent replied · 12 November 2025
Thank you so much for your lovely review! We're delighted to hear that you had a great viewing experience with Diane. It's wonderful to know that she was able to showcase the property in a professional, friendly, and warm manner.
We're particularly pleased to hear that you felt Diane genuinely cared about your needs. This is exactly the kind of personalised service we strive to provide at Palmer & Partners. Our team is dedicated to understanding each client's unique requirements and finding the perfect match for them.
Thank you for taking the time to share your positive experience with us. We'll be sure to pass along your kind words to Diane - she'll be thrilled to know that she made such a great impression!
Best regards,
The Palmer & Partners Team
★★★★★ 5/5
GooglePoppy was incredibly professional and trustworthy throughout the process. An incredible asset to Palmer & Partners
Abby · 24 July 2024
Agent replied · 23 August 2024
Hi Abby,
Thank you for your feedback! We're thrilled to hear that Poppy provided such a professional and trustworthy experience. She truly is an incredible asset to our team at Palmer & Partners. If you need any further assistance, please don't hesitate to reach out.
★★★★★ 5/5
GoogleOur experience with Palmer & Partners has been nothing short of exceptional. From the very beginning, their team of dedicated professionals showed an unparalleled commitment to understanding our preferences and aligning them with the perfect properties.
Communication was a strong suit for Palmer & Partners. Throughout our journey, they kept us well-informed and updated, making the house-hunting process stress-free. Their market knowledge and extensive connections led us to hidden gems that exceeded our expectations.
When it came to negotiations, Palmer & Partners showcased their expertise, securing a favorable deal for us while maintaining fairness and transparency. The paperwork and legalities were seamlessly handled, thanks to their guidance.
Beyond the sale, their thoughtful follow-up demonstrated genuine care and commitment to our satisfaction. Palmer & Partners has set a new standard in the property market, and we wholeheartedly recommend them to anyone in search of their dream home. With their guidance, we found not just a house, but a place we now call home.
Philip · 19 August 2023
Agent replied · 14 June 2024
Thank you for this glowing review. It's immensely rewarding to know that our team's dedication and commitment to serving you have resonated so positively.
At Palmer & Partners, we strive to provide exceptional service. We are so thrilled that our communication, market knowledge, and attention to detail made your house-hunting journey stress-free and enjoyable.
Once again, thank you for your thoughtful review. If there's ever anything else we can assist you with, whether it's related to your new home or any other property needs, please don't hesitate to reach out. We wish you many wonderful years of happiness in your new home.
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