Trusted Agent profile · Colchester

Palmer Colchester reviews

★★★★★ Excellent

455 reviews across 1 platform

43 Crouch Street, Colchester, CO3 3EN

Part of Palmer & Partners, see every office.

Palmer's office in Colchester, at 43 Crouch Street, is rated 4.6 out of 5 across 455 reviews on 1 platform, including 455 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.

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4.6 / 5

455

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Palmer, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Colchester office, from every platform, shown as written. First names only.

5/5

Google

Dealt with Palmer and Partner for a few years and every interaction is very courteous and professional. Communication with the staff is always comforting, informative and knowledgeable and I will always recommend this company.

Harry · 18 September 2023

Agent replied · 14 June 2024

Thank you so much for taking the time to share your positive experience with Palmer and Partners! We greatly appreciate your ongoing support and your kind words. It's amazing to hear that you've consistently found our team to be courteous and professional throughout your interactions with us. Your recommendation means the world to us, and we are committed to maintaining the high standards that have earned your trust over the years. If you ever need assistance with any real estate matters in the future, please do not hesitate to reach out. Thank you once again for choosing us!

5/5

Google

We rented through Palmer and Partners for 2 years and they were consistently helpful and professional. They responded quickly to any needs and made every process as easy as possible. I would definitely recommend!

Billie · 18 September 2023

Agent replied · 14 June 2024

Thank you so much for taking the time to leave us this wonderful 5-star review! We're thrilled to hear about your positive experience renting through Palmer and Partners for the past 2 years. We understand that renting can sometimes be a challenging experience, but we're delighted that we could make it as easy as possible for you. If you ever decide to rent again or have any future real estate needs, please don't hesitate to reach out to us. We're here to assist you every step of the way. Thanks again for choosing Palmer and Partners!

5/5

Google

We met Ryan for the first time during our latest property inspection. He was kind, polite, helpful. Everything you want in an agent. It was lovely to meet you. The Jacobs family

Liv · 24 April 2025

5/5

Google

I sold my house with Palmers and would recommend them and Alfie Humphrey in particular. I couldn't ask for better service, they tool the stress out of it and smoothed over any issues. Absolutely first class service

Andy · 15 June 2023

Agent replied · 14 June 2024

Thank you for your review Andy, we are pleased Alfie was of help in assisting with the sale of your property.

5/5

Google

Excellent support from the team, very efficient and helpful. Was able to handle my queries without fuss and any issues.

Thanu · 24 June 2024

Agent replied · 23 August 2024

Thank you for your fantastic review! We're delighted to hear that our team at Palmer and Partners provided efficient and helpful support. It's great to know we could assist you smoothly with any queries or issues. We're here for you anytime you need us. Thanks again!

5/5

Google

Outstanding care and communication for both landlords and tenants.

Doconnell40 · 17 December 2024

Agent replied · 24 December 2024

Thank you for your wonderful feedback! We're delighted to hear that you experienced outstanding care and communication with our team at Palmer & Partners. We strive to provide the best experience for both landlords and tenants, and it’s great to know that our efforts are appreciated. If you have any further needs or questions, please don’t hesitate to reach out.

5/5

Google

Palmer & Partners Team were positive and helpful with both the marketing of the property they sold on my behalf and with the useful advice and progress information they provided. An impressive performance. Well done!

Peter · 20 July 2023

Agent replied · 14 June 2024

Hi Peter, Thank you for your review, it was great to act for you, we are really pleased that you were happy with the service provided.

5/5

Google

Rachel and Jon on the Lettings team are good communicators and always reply to all correspondence quickly and effiecently.

Natalie · 24 June 2024

Agent replied · 23 August 2024

Thank you for your fantastic review! We’re so glad to hear that Rachel and Jon from the Lettings team at Palmers & Partners provided you with quick and efficient communication. Your recommendation of Palmers & Partners means a lot to us. If you need any further assistance, don’t hesitate to reach out, we’re here to help!

5/5

Google

Great service from Eva Herbet, and the team at Palmers & Partners Colchester. Very efficient & good communication throughout.

George · 24 June 2024

Agent replied · 23 August 2024

Thank you so much for your wonderful review! We're thrilled to hear that Eva Herbet and the team at Palmers & Partners Colchester provided you with efficient service and maintained good communication throughout. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience. If you need any further assistance, please don't hesitate to reach out.

5/5

Google

Palmer and partners were really good and easy to deal with. sophie was amaxing, couldnt recommend her enough. she was really helpful and very quick to find me and my partner a house.

Robert · 19 August 2023

Agent replied · 14 June 2024

Thanks for your 5 star review Robert! We're glad Sophie was helpful in finding your new home. We appreciate your recommendation and hope you enjoy your new home! Feel free to reach out if you need anything in the future. Thank you both for choosing Palmer and Partners!

5/5

Google

Great work from Paul helping me buy my first home. Chased the solicitor and gave me updates daily which really helped with the stress of moving. We got there eventually! Would recommend this estate agent!

Dan · 15 June 2023

Agent replied · 14 June 2024

Thank you for this Dan, glad we could assist in your move and that you were happy with everything. All the best in your new home.

5/5

Google

We are truly grateful for Tyler and Hayley’s help in our purchase. They are professional and very patient and always respond in a timely and friendly manner. Thank you!

Xinlei · 17 November 2023

Agent replied · 14 June 2024

Thank you so much for taking the time to leave us this wonderful 5-star review! We are delighted to hear about your positive experience with Tyler and Hayley during your property purchase. At Palmer and Partners, we pride ourselves on providing top-notch service to our clients, and it's heartwarming to know that our team's professionalism, patience, and responsiveness have met your expectations. If you ever have any questions or need further assistance in the future, please do not hesitate to reach out. We are here to help. Wish you all the best in your new home!

5/5

Google

I've been dealing with Danielle for many years. I've always found her to be very helpful and friendly

Faye · 24 June 2024

Agent replied · 23 August 2024

Thank you for your kind review! We're delighted to hear that you've had such positive experiences with Danielle over the years. Your feedback is much appreciated, and we'll be sure to pass along your compliments to her. We're here to help whenever you need us. Thanks again for your continued trust in Palmer and Partners!

5/5

Google

Very good service and advice. Lots of support when things seemed to stall and I felt like they worked hard to find buyers.

Dominic · 16 March 2024

Agent replied · 14 June 2024

Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with Palmer and Partners. Providing excellent service and advice, as well as offering continuous support during the process, is always our top priority. We're delighted that you felt our team worked diligently to find the right buyers for you. Your satisfaction means the world to us, and we appreciate your trust in our services. If you ever need anything in the future, don't hesitate to reach out. Thanks again for choosing Palmer and Partners!

5/5

Google

Best Service 😍 Eva Helped us a lot. Thanks to her now we have an very cozy flat. …

Dorina · 31 May 2024

Agent replied · 14 June 2024

Thank you for the glowing review! We're delighted to hear that you received the best service from Palmer and Partners. Your satisfaction is our top priority, and we appreciate your kind words. If you ever need assistance again, don't hesitate to reach out.

5/5

Google

I have just rented my property through Palmer & Partners and couldn't have achieved it without Sophie George helping me every step of the way, thank you

Jane · 17 December 2023

Agent replied · 14 June 2024

Thank you for taking your time to write this glowing 5-star review! It brings us immense joy that we could successfully renting out of your property with an ideal tenant. Your happiness is our top priority! We want to express our gratitude for recognising Sophie's exceptional contributions as a valuable member of our lettings team. We will ensure to pass your kinds words on. Should you have any additional requests, inquiries, or if there's anything else we can assist you with, please feel free to reach out to us at any time. We are here to ensure your ongoing satisfaction and address any further questions you may have. Thank you once again for choosing Palmer and Partners. We look forward to continuing to meet and exceed your expectations.

5/5

Google

From viewing property until exchange/completion the team are exceptionally professional. Paul & Hayley go extra mile and make sure everything is ok. Communication through emails are sometimes quicker than WhatsApp text which is great.

Suman · 15 June 2023

Agent replied · 14 June 2024

Thank you for your review, we are pleased that Hayley and Paul were of help in getting you moved, we look forwards to handing the keys over to you.

2/5

Google

Not great. Slow and communications are shoddy. Unless you’re paying them money they’re very poor to deal with

Marwan · 19 August 2025

5/5

Google

Thank you to Alfie, Alfie, Hayley and Paul at Palmer & Partners for selling my flat so quickly and providing such a professional, friendly service right through to completion. Highly recommended!PositiveResponsiveness, Quality, Professionalism

Lynne · 24 August 2021

5/5

Google

Have recently moved to a new property, but it has taken over a year due to circumstances, however, Palmer and Partners have been wonderful and I genuinely could not have got through the stress and hassle without these people. I so wish they had been the agents I was buying through as I am certain it would have been a smoother and easier transaction. I cannot recommend them highly enough. Thank you so much.PositiveResponsiveness, Professionalism

Sally · 15 June 2022

5/5

Google

Professional and friendly service received from all staff. Would definitely recommend this agency.

Ashley · 2 August 2024

Agent replied · 23 August 2024

Hi Ashley. Thank you for your kind words! We're pleased to hear that you received professional and friendly service from our entire team. Your recommendation means a lot to us. Thank you for choosing us!

5/5

Google

Palmer and Partners have managed a property for me. During that time they have been extremely professional in every aspect of their service.

Ben · 16 January 2024

Agent replied · 14 June 2024

Thank you so much for taking the time to share your positive experience with Palmer and Partners! We're thrilled to hear that our team has provided you with professional and excellent service throughout the management of your property. We truly appreciate your kind words. If you ever have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out.

1/5

Google

My Husband phoned to book a viewing at a house on the High Street in Brightlingsea on the Saturday the Girl in the office took the booking she gave 2 available viewings one at 10.30. and one at 16.00 my husband said the he would confirm which time. My husband rang up on the Friday he confirmed the 16.00 on the Saturday and asked if the that the gate can be left open on the property that's if we arrive early we can see the garden no problem he was told brilliant. We arrive at the house to find no gate was left open we waited for the ventor to arrive and waited to no avail l said to my husband to ring the estate agents yourself he was told there was nothing booked in at all and that we should of confirmed the booking we did that when we agreed the time and date and to leave the gate open.We were coming from Cambridgeshire which can take 2 hours so we made sure the time and day were ok to view as my huband confirmed on the Friday. Unprofessional to say the least they had nothing logged on the system bad. And to get told if they had the viewing there was no electricity so no lighting oh sorry yes by some form so I should think by tourch light are they joking looking around a property when it's dark with no lighting and in your words when the property needs total renovation Just very unprofessional to say the least. Stay Clear.NegativeQuality

Maggie · 15 June 2021

5/5

Google

Cannot thank the team at Palmer & Partners enough for their fantastic service throughout our sale and purchase. The sales team were great from start to finish; Alfie the valuer was great, Tyler and Amy for all of their hard work organising a huge amount of interest straight away and finally Hayley for pushing constantly for us to get a sale through incredibly quickly in a very busy market! Overall, the team have been incredible to work with and I would not hesitate to recommend them to anyone! Five star service!

Jordan · 15 June 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Palmer Colchester

Has Palmer won any awards?

Yes. In The Trusted Agent 2026 awards: Palmer, Colchester won Gold.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Palmer and Partners hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Colchester.

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