Trusted Agent profile · Colchester
★★★★★
454 reviews across 1 platform
43 Crouch Street, Colchester, CO3 3EN
Palmer and Partners's office in Colchester, at 43 Crouch Street, is rated 4.6 out of 5 across 454 reviews on 1 platform, including 454 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Palmer and Partners, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Colchester office, from every platform, shown as written. First names only.
5/5
GoogleI recently sold my property on Winston Avenue Prettygate. I’m so thankful to everyone at palmer and partners for all there help in selling the property for in excess of asking price and ensuring the sale process went through with no hiccups. I would highly recommend to anyone. Lovely people.
5/5
GoogleI am a Landlady and would highly recommend the Colchester letting team they have been brilliant. The team always go the extra mile(s) to assist me with all aspects of letting including after letting service. I would recommend all landlords to pay them a visit before considering anyone else. Thank you Jon and team.
5/5
GoogleI would highly recommend Palmer & Partners to anyone looking for an agent to let out their property in Colchester. I received excellent service from them recently. Jon and his team were friendly and very professional. A big thank you to Jon for helping us let out our property in just over a week!
5/5
GoogleThe team at P&P are professional and friendly. Hayley and Paul in particular were dedicated and efficient in helping push through the purchase I was making with them, even when the conveyancers were seemingly intent on making it overly difficult! I would definitely recommend them...
Hi Daniel, thank you for your review, we were pleased to get the purchase over the line for you. We look forwards to handing the keys over to you on completion day.
5/5
GoogleReally helpful all the way through, and supportive when dealing with other areas of the purchase!
Hi Tom, Thank you for your kind feedback! We’re delighted to hear that you found our team helpful and supportive throughout your purchase process. We strive to provide comprehensive assistance to ensure a smooth experience for our clients, and we’re glad to know we could support you in various areas. If you need anything further or have any questions in the future, please feel free to reach out.
5/5
GoogleA very smooth transition between tenants in a rental property of mine. In a relatively short window, Poppy and Sophie secured new tenants for me within a couple of days. Both very professional.
Thank you Andrew for your feedback! We're thrilled to hear that Poppy and Sophie ensured a smooth transition between tenants for your rental property. Their professionalism and efficiency are highly valued here at Palmer and Partners. If you ever need assistance in the future, please don't hesitate to reach out. We appreciate your trust in our services. Thanks again for choosing Palmer and Partners!
5/5
GoogleIve recently just sold my property , through P&P absolutely 1st class service from Paul, Hayley, Tyler and Diane. Would highly recommend!!!
Hi Toby, Thank you for your fantastic feedback! We’re thrilled to hear that Paul, Hayley, and Tyler provided you with first-class service during the sale of your property. It’s wonderful to know that your experience with Palmer & Partners was so positive, and we really appreciate your recommendation. Congratulations on the sale!
5/5
GoogleWe used Palmer & Partners to sell our flat, they were friendly & approachable from the start. Nothing was too much trouble. The staff were knowledgeable about every aspect of the sale. All in all - a smooth, happy sale. Would definitely recommend them.
Thank you for your review, Darren, it was a pleasure to act for you, all the best in your new home.
5/5
GoogleGreat company and staffs. Never tired of helping in providing solutions to your needs. I was lucky enough to have Poppy as my property manager, great lady!! Palmer& Partners are definitely the best Property Agency in town ✌️✌️
Thank you so much for taking the time to leave us this fantastic 5-star review! We truly appreciate your kind words and feedback. We're delighted to hear that you had a positive experience with Palmer and Palmers. Our team takes great pride in assisting our clients and providing solutions to their needs, and it's wonderful to know that you found our staff to be helpful. Poppy is indeed an asset to our team, and we're thrilled to hear that you had a great experience with her as your property manager. We'll be sure to pass on your compliments to her. Thank you once again for choosing Palmer and Palmers as your estate agency. We look forward to serving you in the future, and if you ever have any more real estate needs, please don't hesitate to reach out!
5/5
GoogleAn amazing team! Thank you so much, James, Zak, and Dian, for being such lovely people.
Hi Leena, Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with our team. James, Zak, and Dian will be delighted to know that their efforts made an impression on you. We strive to create a supportive and friendly atmosphere for all our clients, and it’s wonderful to hear that you felt that during your interactions with us. Thank you for taking the time to share your feedback. If you need anything else in the future, please don’t hesitate to reach out!
5/5
GoogleWe have been letting our properties with Palmer and Partners for over 4 years now. Throughout this time, they have been very helpful, friendly and professional. We are really pleased with the lettings service they provide. No job was too big or small for them to help with and would certainly recommend.
Hi Jessica, thank you for your kind words, its been great working with you over the past 4 years. If you are ever looking to sell, buy or rent again in Colchester you know where we are.
5/5
GoogleVery happy with the lovely young lady Sophie George. She found me the perfect home to rent and was very helpful with helping me sign the forms, on my moving in day. She made a very stressful day, enjoyable.
We're so glad to hear that you had a great experience with Sophie and the Palmer and Partners team! Finding a new home to rent can be stressful, but we are so glad Sophie made it a breeze for you. We'll be sure to pass along your kind words to her. She's always dedicated to helping our clients and ensuring they have a smooth moving day. If you need anything else or have any questions, feel free to reach out to one of our team members at Palmer and Partners. Thank you again for choosing Palmer and Partners for renting, and we hope you create many wonderful memories in your new place!
5/5
GoogleVery happy with the way everything was dealt with in our case. Timely e-mail responses from Kate Antoniou ensured that we were well kept in the loop while the agreement for the tenancy was under way. Moreover, all the doubts which were raised were also responded timely via e-mail and on the phone with detailed explanation. Overall, very satisfied with the services.
Thanks for taking the time to leave such positive feedback. Kate works hard and takes pride in her job. We wish you well in your new home.
5/5
GoogleFirst class service. James was very helpful. Highly recommended.PositiveProfessionalism
Hi Jason. Thank you for your kind words and we are pleased that James was able to help. We wish you all the best for the future.
5/5
GoogleOutstanding professionalism from start to finish, within three days of going to market my cottage was under offer. The whole team were knowledgeable, charming and caring. I am extremely grateful and cannot rate them highly enough.
Thank you so much for your kind words and fantastic review! We're thrilled to hear that you had such a positive experience with Palmer & Partners. We pride ourselves on providing outstanding professionalism it's wonderful to know that it shone through from start to finish. We're delighted that within just three days of listing your cottage, it was under offer. Thank you once again for your kind words and for trusting us with your property. We truly appreciate your recommendation and your high rating. If there is anything else we can assist you with in the future, please don't hesitate to reach out Jane!
5/5
GoogleWe have a history of being impressed with Palmers. We bought through them 8 years ago and so when we came to sell they were the natural choice. We were not disappointed : they found us our buyer quickly and were very tenacious in helping overcome the various hurdles that one faces in this process.
Dear Beverly. It’s great to hear that you have been consistently pleased. We strive to help where we can and we are always grateful when people take time to leave such nice feedback.
5/5
GoogleI deal mainly with the lettings side of Palmer and Partners. The whole team are professional and efficient and always a pleasure to work with.
Thank you for your feedback! We're thrilled to hear that you've had a positive experience with the lettings team at Palmer and Partners. Ensuring professionalism and efficiency is paramount to us, and we're delighted that our team has consistently provided a pleasant and seamless experience for you. We appreciate your trust in our services and look forward to continuing to assist you in the future.
5/5
GoogleWe are indebted to Rachel in particular and all the staff at Palmers for their invaluable assistance in successfully resolving a potentially difficult rental issue with our tenants. We are delighted with the final outcome! Many thanks, Rachel!!
Hello Susan. Thank you so much for your kind review. The team work very hard and it’s always such a reward to have such positive feedback.
1/5
GoogleTired calling multiple times to view a property to let. Was just told they are all out on viewings and someone will call you back..noone ever did. I understand companies are short-staffed these days, but it's very unprofessional not to call you back, even after multiple times calling.
Thank you for letting us know, Adam, though we are sorry to hear this happened. We apologise that we did not meet your expectations on this occasion. We continue to work towards and take pride in achieving high levels of customer service, and we value all our customers.
1/5
GoogleEvery time we phoned up to speak to someone dealing with our sale, they were either on lunch, just popped out of the office, on a half day, on another call, or not in that day. Occasionally they would return a call, but most of the time nothing. Imo as soon as they had a sale, they weren't interested in dealing with us. Bearing in mind my wife did all the viewings, they earned a nice some out of us for basically putting the house online. If I was looking to sell or rent a property, i wouldn't use Palmer and partners again.
5/5
GoogleThank you very much Manager, Paul Devereaux, of Palmer and Partners, and your very excellent team of people for selling my bungalow in Colchester- in such an unbelievably short space of time!! I tried to sell my bungalow 5 years ago, but didn't get many viewings,hence No Sale. So this time, as I still wanted to move, I tried Palmer and Partners in Colchester. They have a very nice office in Crouch Street. They were highly recommeded to me, by a neighbour and they have a very good reputation locally. I am so glad that I chose Palmer and Partners now!! They managed to sell my bungalow in an amazingly short space of time. I would very strongly recommend this company to anyone. From start to finish, they acted in an extremely professional manner- very timely, gave good feedback, were very informative, and took great care to make sure that my home was kept safe for me. The whole team are extremely Covid Aware. As I am elderly and disabled, and I am on the Government Extremely Vulnerable list, each Sales Person make a great effort to make sure that all Visitors that came to view my home, abided by the strict Covid rules. Thank you,Diane, for selling my bungalow for me. I know you have been in Estate Agency Sales for a long time, but you are an excellent Sales person.You have a very good Sales Pitch. I myself worked, before retirement many years ago, in a countrywide Estate Agency for many years, so I knew what to look out for! You are a great asset to Palmer and Partners,Diane. Well done! Thanks, also, to all the Sales team in the office for your wonderful, very professional service on the telephone. All calls are answered very promptly and all the questions I had, were answered very promptly.They are all very efficient. My special thanks go to Jacob, the new younger member of the team. Jacob has only been in Estate Agency for a few months, but he is an excellent communicator, very well spoken, was very polite at all times to both myself and the people viewing my property. Jacob impressed me immensely. Thank you,Team. It is off to pastures anew for me now, thanks to you!!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleHighly recommended local Estate Agent. Thank you so much to all the team at Palmer & Partners for your help with my property sale. Your professionalism, patience and communication over the years has been of the very highest standard and is much appreciated. Thank you Palmer & Partners!
Thank you! We are so pleased with our 5* rating and wonderful feedback.
5/5
GoogleI would thoroughly recommend Palmer and Partners of Colchester. Paul Devereux and the Team were outstanding from start to finish. A perfect mix of professionalism and friendliness, nothing is too much trouble for them, always going the extra mile. I was very impressed with the service, they were very proactive, knowledgeable and were a great support from start to finish. I can’t thank them enough for a stress free sale. Thank you so much, it really was pleasure doing business with you
5/5
GoogleReally pleased with the whole process, I’ve had all of my enquiries answered within a timely manner. Alfie Humphrey has made the process so easy and has been a pleasure to speak to!
Thank you Bronte for taking the time to share your delightful 5-star review about your experience with Palmer and Partners Estate Agents. We are absolutely thrilled to hear that you are pleased with the entire process. Alfie Humphrey is indeed a valuable member of our team, and it brings us immense joy to know that he made your experience smooth and enjoyable. If you ever have more questions or require assistance in the future, please do not hesitate to reach out. We are here to assist you every step of the way. Thank you again for choosing Palmer and Partners, and we look forward to continuing to serve you in the future.
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Palmer and Partners's Colchester office has 454 reviews across 1 platform: 454 on Google.
Palmer and Partners Colchester is rated 4.6 out of 5 across all 454 reviews, and 4.6 out of 5 on Google from 454 reviews.
Yes. In The Trusted Agent 2026 awards: Palmer and Partners, Colchester won Gold.
Palmer and Partners Colchester, 43 Crouch Street, Colchester, CO3 3EN.
