Trusted Agent profile · Colchester
★★★★★
454 reviews across 1 platform
43 Crouch Street, Colchester, CO3 3EN
Palmer and Partners's office in Colchester, at 43 Crouch Street, is rated 4.6 out of 5 across 454 reviews on 1 platform, including 454 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Palmer and Partners, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Colchester office, from every platform, shown as written. First names only.
5/5
GoogleReally good experience! Helpful and professional.
We're thrilled to hear about your positive experience with Palmer and Partners! Providing helpful and professional service is at the core of what we do. Thank you for choosing Palmer and Partners, and we look forward to assisting you again in the future!
5/5
GoogleWith my first experience with being a landlord, Natalie has made the process simple and taken lots of stress from me allowing me to focus on getting the property ready for the tenants they found really efficiently. Would recommend for sure
Hello Daniel. Thank you so much for your positive feedback. As an independent family run business, this kind of feedback makes a huge difference to us I am proud that Natalie in Sudbury was able to help and we wish you well for the future.
5/5
GoogleI recently used Palmer & Partners in Colchester to sell my property. They were extremely professional and helped at every turn. The staff at Palmers ensured the sale of my house was a smooth process and completed in a timely manner.
Hi Tom. Thanks for taking the time to leAve such positive feedback. We are pleased we were able to help and wish you all the best in your new home.
5/5
GoogleVery professional and understanding
We're thrilled to hear about your positive experience with Palmer and Partners! Providing helpful and professional service is at the core of what we do. Thank you for choosing Palmer and Partners, and we look forward to assisting you again in the future!
5/5
GoogleWould recommend this Estate Agent which provided great service
Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with Palmer and Partners. Providing excellent service is our top priority, and we're delighted to know that we were able to meet your expectations. If you ever need assistance in the future or have any questions, feel free to reach out. We truly appreciate your recommendation and look forward to serving you again in the future.
5/5
GooglePatient, kind and assertive. A great company to work with to buy a lovely home in Colchester. All of this process happening throughout lockdown, which was a rocky time in itself. Highly recommended.
Hi Natasha. Thank you so much for taking the time to leave such nice thoughts. We are so pleased we were able to help. All the best in your new home.
5/5
GoogleExcellent service. From start to finish I have been kept informed and they give confidence In their service and abilities where other estate agents have come across as unprofessional. Everyone I have spoken to at the local office have been brilliant. A family run business like this are far better than one that is part of a larger corporation! Will definetly use them again.
5/5
GoogleVery highly recommended. These guys helped us navigate through a tricky sale. The sale has been completed in a very timely fashion. The constant and consistent communication was superb and kept us reassured as to what was happening and that things were progressing. Unbelievable service - especially when you consider this was achieved whilst in lockdown. The staff also friendly, knowledgable and accommodating.
5/5
GoogleDiane, very friendly & helpfull
5/5
GoogleKate Antoniou from the office at Clacton on Sea has worked really hard to find us a tenant, she is professional but friendly, I cannot praise her enough for all her hard work, advice and dedication to her job. Any problem or query I had she answered, well done Kate you are an asset to Palmer & PartnersPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleVery professional service 👏 …
Thank you for taking the time to share this fantastic 5-star review for Palmer and Partners! Your positive feedback about your experience with our agency has truly made our day. If there is anything else we can help you with please don't hesitate to reach out to our team!
4/5
GoogleThey really helped all the way from viewing the property till exchange of the keys. I really appreciate the follow ups especially Ms.Hayley has done through out this deal. Thank you team Palmers!
5/5
GoogleProfessional + helpful throughout process - recommended.
Thank you for your 5 star review, we greatly appreciate it! We are delighted to hear that you found our team to be professional and helpful throughout your process. If you ever require any assistance with your property needs in the future, please don't hesitate to reach out. We're here to help whenever you need us. Thanks again for choosing Palmer and Partners, and we look forward to serving you again in the future.
5/5
GoogleI have received friendly and prompt service throughout the letting period. I have been helpfully advised and a swift and hassle free handover when the keys were handed back.
Hi Vicky. Thank you for taking the time to pass on your kind thoughts. We wish you all the best for the future.
5/5
GoogleExcellent Service, whole experience stress free! Will definitely use this agency again and highly recommend Colchester letting team!!
1/5
GoogleThe guys were very, very helpful in the office however they did not turn up for appointments three times do you know what its like sitting in and waiting for someone and they just don't turn up. I think it is unprofessional and if this reflects your services in the sales end I can't see you being overly useful not even a courtesy call to cancel.
5/5
GoogleExcellent service, great communication from the reception staff to the lead Estate Agent James B. Best estate agents I have dealt with.PositiveResponsiveness, Professionalism
Hello Dale. Thank you so much for your kind words. We wish you very well for the future.
5/5
GoogleWorked with and used these agents. Great service from every member of staff throughout. Hayley especially is one of the best sales professors. Thank you
Anneka, thank you for your kind words and we are glad we able to help. Good luck I’m your new home.
5/5
GoogleProfessional, friendly, efficient letting agents that took the time to go through all the details regarding the property and the process around it!
Hi Christian, thank you for taking the time to leave your positive feedback. Gestures like this make a massive difference to the team. We are pleased that we were able to help and wish you well in your home.
1/5
GoogleAppalling service! If a house is no more, just say it. Don't waste people's time by falsely claiming it's available and promising callbacks! What a let down!
5/5
GooglePalmers gave us a proffessional and personal service while selling our house and moving into our next. We had regular contact with the team who were dealing with our properties and they were very much available to help from beginning to end and always happy to answer questions along the way. Would highly recommend for both sales and rentals.
5/5
GoogleVery professional, don't mess you about like some agents!! Highly recommend
Thank you, Paul. It was a pleasure working with you!
5/5
GoogleAlfie there is very good to deal with and professional.PositiveProfessionalism
Thank you! Best regards, P&P team.
4/5
GooglePalmers & Partners were extremely helpful and aided in chasing and liaising between myself and my buyer through a complicated sale. They also provided updates as and when they could to keep me in the loop on progress, it was much appreciated.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Palmer and Partners's Colchester office has 454 reviews across 1 platform: 454 on Google.
Palmer and Partners Colchester is rated 4.6 out of 5 across all 454 reviews, and 4.6 out of 5 on Google from 454 reviews.
Yes. In The Trusted Agent 2026 awards: Palmer and Partners, Colchester won Gold.
Palmer and Partners Colchester, 43 Crouch Street, Colchester, CO3 3EN.
