5/5
GoogleI dealt with numerous people at Jackson and Co. Honestly I was delighted with the service everybody provided. There was no grey area or dishonesty, I felt constantly in the loop and look forward to doing future business with them.
Trusted Agent profile · Colchester · Essex
Verified
Jackson & Co Colchester reviews
★★★★★
754 reviews across 2 platforms
60 Caelum Drive, Colchester, Essex, CO2 8FP
Jackson & Co's office in Colchester, Essex, at 60 Caelum Drive, is rated 3.5 out of 5 across 754 reviews on two platforms, including 707 Google reviews rated 3.4.
Reviews
Every review we hold for the Colchester office, from every platform, shown as written. First names only.
Google4/5
GoogleAmazing and quick service, Ellie was great, always ready to reply and answer all my questions!
5/5
GoogleMs Ellie Cooper was extremely helpful in the process of squiring my new flat. She was very eficiente, clear, and cooperative, made the proses quick and easy!
1/5
GoogleI have been with jackson for a couple of years and I’m not very happy, they never respond to you for anything. You ask a simple question and they can never give you a straight answer. They are not helpful whatsoever. Do not recommend!
Agent replied · 22 May 2024
Hi Fuat, Firstly, thank you for being a loyal customer at Jackson & Co. I understand you've had a bad experience with us, which of course is not at all what we aim to provide. Please get in touch with our team to rectify this situation on 01206 863900.
5/5
GoogleKieran is probably the nicest and professional agent that I’ve ever dealt with, not just at Jackson&Co but everywhere else. He went out of his way to keep me updated on all of my enquires. I will definitely be using Jackson&Co again due to how pleasant he made my experience.
5/5
GoogleEllie from Jackson Co was great in helping me and my partner find a property. She was welcoming, kind and helpful! Couldn’t recommend her more. Thank you Ellie!
5/5
GoogleI am just in the process of completing a purchase through Jackson Co property the latter stages of which have been supported by Debbie who has helped maintain communication and manage concerns as the p;rocess has progressed. She has added a personal touch that has meant I have always had someone I could turn to with questions or for advice at any stage . Her help has reached beyond the purchase itself extending to hints on how to keep things moving with issues around solitictors or the buyers of my own property, what is usual and what is not etc Overall I would have no hesitation in giving a strong recommendation for this company who not only deal with the buying and selling but genuinely offer a professional but personalized service from start to finish always doing their very best to answer and help deal with any questions or issues as they arise. Five stars!
5/5
GoogleKieran is probably the nicest and professional agent that I’ve ever dealt with, not just at Jackson&Co but everywhere else. He went out of his way to keep me updated on all of my enquires. I will definitely be using Jackson&Co again due to how pleasant he made my experience.
5/5
The Trusted AgentWe Love Jackson and Co
My Partner and I where looking to move from London and I called a lot of different agencies in my search and Jackson and co where by far the best. They where the only company to stay in contact with me and where always so kind and polite all this as well as finding us our dream home. 5star easy if I could give more stars I would!
Agent replied · 6 January 2017
Thank you very much for your kind review and we are delighted that you have been pleased with our service.
1/5
GoogleTerrible agency, terrible experience, choose anyone else. They don’t care about tenants at all
5/5
GoogleI’d like to thank Debbie for all of her incredible work with helping us with our first house purchase. If we ever had any questions, she responded so quickly and kept us informed at all times.
5/5
GoogleFrom first enquiring about a rental property to collecting our keys, Ellie has been so friendly and helpful. She made sure everything went through easily for us. Best estate agents I've dealt with by far.PositiveResponsiveness, Professionalism
5/5
GoogleGreat experience with Jackson and Co! The team was professional, helpful, and made the whole rental process smooth and stress-free. Highly recommend!
5/5
GoogleUh, it is a wonderful experience for me to ask Jackson Co propert to help me find a property in Colchester. The agent is so nice to me. And she never hesitate to answer my questions, and always reply me in a gentle manner. And finally, I find a suitable property in Colchester Under the help of them. I really recommend Jackson Co if you want to find a property in Colchester.
5/5
GoogleI received a fantastic service during my tenancy with Jackson and Co. Hannah and Sunni are absolute legends and ensured all my needs were met promptly. I cannot recommend them highly enough. The office is very friendly and professional; I always felt welcome when visiting the branch. My overall experience with Jackson and Co has been exemplary and I would recommend them to my family and friends if they need to rent in
1/5
GoogleExtremely unprofessional, they have no clue how to handle things properly. They conduct phone interviews for rentals but never follow up or respond, constantly ignoring communication
5/5
GoogleTom, Morgan and everyone else we've dealt with here have been really helpful.
5/5
GoogleI dealt with Sunni, throughout my experience with Jackson and co I could not recommend a company more professional. She is so friendly, happy and helpful!
5/5
GoogleI’ve recently moved in to a property and a lady called Sunni has been nothing but helpful helping me with setting up my utilities, she really has given me all her time and such a big help. Thank You very much.PositiveProfessionalism
5/5
GoogleJackson & Co are a very reliable company overall but I have to thank Matt especially for helping me out so much. I am new to the area so don't know it very well, couldn't thank matt enough for all his hard work and help.
1/5
Googlehave a very bad experience with this agency they have no sense of dealing and respect towards the customers (specially that tatto guy)
5/5
GoogleRenting experience with Ellie Cooper from Jackson & Co was amazing. Renting process was fast, I am happy with the service I have received. Thanks Ellie
5/5
GoogleI’ve recently moved in to a property and a lady called Sunni has been nothing but helpful helping me with setting up my utilities, she really has given me all her time and such a big help. Thank You very much.
5/5
GoogleCraig and Emma looked after their vendors and us as the buyers so well. The communication was exceptional and support amazing. Thank you for helping to bring a tough few months to the best outcome. We got our dream home. Thank you for being in multiple corners!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers8 reviews
Having lived in my property in excess of 42 years, the selling and buying process has been somewhat overwhelming with all that is required by comparison to my ...Read all 8 from sellers
Buyers12 reviews
I honestly can not fault this Estate agents from the start with Kitty for purchasing to the end with Debbie for the whole sale procedure. I wa a completely ...Read all 12 from buyers
Landlords2 reviews
I have now been a Landlord of Jackson & Co for over 5 years. Lucinda and her team are always very kind and helpful. I know that my home is in excellent hands ...Read all 2 from landlords
Tenants22 reviews
Ashleigh Bastion was amazing and really listened to all my housing requirements. When I was happy to sign for a specific property she even took the time to ...Read all 22 from tenants
About Jackson & Co Colchester
Jackson and Co Property Services Lettings Division has been a long established and successful letting agent for many years, offering a wealth of expertise within the rental market. A bespoke service is offered to every landlord and tenants alike, which has been our key to success within our market place. We will guarantee a professional and streamline service from beginning to end and we will ensure that we work within the budgets of our tenants and meet the needs of our landlords. Offering both a let only and managed package, our service is fully compliant and regulated and our professionalism is transparent and honest. We provide a worry free, peace of mind process with the customer at the heart of our work ethic. Jackson and Co Property Services Sales Division, have an established professional and dedicated team of experienced staff who deliver an unrivalled service. With Customer Care being their main priority, the needs of the client comes first. If you are either looking to sell your property or make a purchase, your needs will be the first consideration within the sales process. We offer a range of services within the property sector, from Land acquisitions to New Homes Sales, we have a portfolio of investors and offer a range of legal and financial support, all in addition to our extensive property portfolio of properties for sale. Each registered buyer is fully authenticated and will receive weekly updates from our team and every property owner selling through us, will benefit from constant contact and feedback from our staff to ensure that communication is paramount.
Want Jackson & Co to help?
Tell us what you need and we'll pass your enquiry to Jackson & Co and up to three other top-rated agents near Colchester.
Want every enquiry from this page to come to you only? Upgrade to View Agents
Questions about Jackson & Co Colchester
What do sellers say about Jackson & Co Colchester?
8 reviews from sellers, rated 4.8 out of 5 on average. For example, Mrs wrote: "Having lived in my property in excess of 42 years, the selling and buying process has been somewhat overwhelming with all that is required by comparison to my ..."
What do buyers say about Jackson & Co Colchester?
12 reviews from buyers, rated 5.0 out of 5 on average. For example, Michelle wrote: "I honestly can not fault this Estate agents from the start with Kitty for purchasing to the end with Debbie for the whole sale procedure. I wa a completely ..."
What do tenants say about Jackson & Co Colchester?
22 reviews from tenants, rated 4.4 out of 5 on average. For example, Denise wrote: "Ashleigh Bastion was amazing and really listened to all my housing requirements. When I was happy to sign for a specific property she even took the time to ..."
