5/5
I had a great experience with Jack Evans who made every effort to be as accommodating as possible. He was friendly, thorough, knowledgeable and very punctual!

Trusted Agent profile · Clifton, Bristol
Verified
★★★★★
997 reviews across 2 platforms
187-189 Whiteladies Road, Clifton, Bristol, BS8 2RY
Ocean Sales & Lettings's office in Clifton, Bristol, at 187-189 Whiteladies Road, is rated 4.8 out of 5 across 997 reviews on two platforms, including 996 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We’ve been selling all kinds of homes in Bristol for over 30 years. So we know every street, road, drive, lane, terrace, avenue & alley-way in this wonderful city (& beyond). The home advantage We know which neighbourhoods (or individual streets) have a buzz about them. We may even know your house or flat - it's quite possible we've sold it before. And that definitely gives us an edge in helping find the right buyer. We're not happy unless you are very happy Simple to say, but much harder to put into practise. That's why, over the years, we've honed and fine-tuned a really systematic approach to helping our brilliant teams do the best possible job for very client. Just one example: our brilliant Move managers. People with staying power It’s important we produce some lovely marketing materials and get your property on-line, in fact it’s essential. But equally essential is the team of people working for you. They are, quite honestly, incredibly enthusiastic, hard working and, well nice. We look after them well. And we spend a lot of time training & developing them (that’s why we were one of the first in our industry to be awarded the Investor in People award). So right across the business you’ll meet brilliant people who may have been with Ocean for 15 years or more. All that experience…. working for you
The Trusted Agent 2026 results for Ocean Sales & Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Clifton office, from every platform, shown as written. First names only.
5/5
I had a great experience with Jack Evans who made every effort to be as accommodating as possible. He was friendly, thorough, knowledgeable and very punctual!
4/5
The sale of my flat went through around a fortnight ago and was done through ocean estate agency. The flat sale itself was delayed but this was out of oceans control and they were clearly very hard working in trying to resolve this. I found ocean staff to be very helpful and professional. I found the move on team and mortgage advisors team particularly helpful. I would be happy in recommending ocean for a friend to use or to use them again in future.
5/5
Lily at Ocean is extremely proficient at her job. She is really helpful and I enjoy working with her to rent out my properties. Lily is a great asset to your team!
5/5
We were extremely impressed with the complete Ocean Clifton team. All members were highly motivated and determined to deliver for us. Communication and feedback throughout the process was superb, both verbal and by email. Of particular note were Matt (Valuer), Ollie (Viewings) and Nicola (Move Manager) who worked tirelessly to achieve the required outcome. If you wish to sell your property you couldn't deal with a more professional team. Well done all and a huge thank you from us, you're the Best!
1/5
I am deeply disappointed with the service provided by Ocean Homes. From the outset, my attempts to contact them have been met with silence, demonstrating a shocking level of unprofessionalism. Upon moving into the property, we discovered that the toilet was left unfixed. It leaked, creating an unbearable smell that permeated our landing carpet. Despite multiple requests for assistance, the negligence has continued, leaving us feeling completely disregarded. I would strongly advise potential tenants to reconsider their choice in management, as Ocean Homes has shown a lack of accountability and responsiveness to serious issues.
5/5
Ocean Estate Agents were very professional and easy to work with throughout this house moving experience. In particular, Lily was a great help with any queries I had and guided us throughout.
5/5
Like most, we regularly have the best intentions to do reviews and then don’t get around to doing them! However we made sure not to forget this one as the service was fantastic from start to finish. We really enjoyed our viewings with Jess Bulgin (who we believe is now with the Downend branch of Ocean) as she was so friendly, knowledgeable and genuine. Her communication was exceptional and always delivered in a refreshing non pushy, natural way. The remainder of our experience with Ocean was equally as pleasant, we were looked after by Move Manager Nicola Lloyd. Moving house can be such a stressful time often filled with intimidating legal jargon and uncertainty. Therefore it was so refreshing and reassuring to have personable warm conversations with Nicola. The icing on the cake was realising on the day of completion that we had actually gone to school together 20+ years ago, but hadn’t realised due to our different surnames! Another really lovely touch and a contrast to the estate agents we sold our property with, was to receive a Boxlocal gift upon key collection. Whilst we currently never want to move again (!) we would throughly recommend Ocean Clifton to anyone who is looking to or buying a property with them. Thank you!
5/5
I would like to express my appreciation for the exceptional service provided by William Jenkins during my apartment search. His dedicated and enthusiastic approach made a significant impression on me. William gave me views for several suitable properties that met my criteria. Thanks to his guidance and expertise, I was able to find my ideal place. His professionalism and responsiveness throughout the process were remarkable. I am grateful for his assistance and would highly recommend his services to anyone looking for rental accommodation. Thank you, William, for making this experience so smooth and successful!
5/5
Had a great viewing with Jack Evan’s who was extremely open with his communication and assisted with our viewing to make it easy and comfortable.
5/5
We had a great experience with Jack Evan’s today. He was friendly and answered all of our questions about the property. We appreciated his help.
5/5
Charlotte was really helpful and a great estate agent!
5/5
Jack arranged viewings and offers very quickly, and importantly with near 0 friction to me, and was very responsive during the process
5/5
I have had a fab experience with Ollie at Ocean. He has been super friendly, accommodating and understanding of what I’ve wanted/needed with looking to buy my first flat. Very much recommend!
5/5
Have had a fantastic experience letting with Ocean. They have been very helpful and have communicated well throughout the experience, special thanks to Lily who has been great the entire process.
5/5
Great support from Will in renting my flat this summer. I felt really confident about the advice he provided and knew he would find the right tenants for me. Thanks Will!
5/5
Superb service provided by Ocean Lettings and Management . Recently moved to the UK and Ocean Lettings and particularly senior Lettings negotiator Amelia made the entire process easy . Great customer service from organising viewing of properties right through to finalising tenancy . Could not recommend Ocean and in particular Amelia more highly .
5/5
Jack E was so accommodating to my unforeseen delay - much appreciated. He was a pleasure to have show me the flat. Thank you.
5/5
We've used Ocean to find our tenants for several years now and they've always done an excellent job. Alun and the team are very professional and personable to work with. They always find good-quality tenants, take care of all the paperwork and are extremely helpful when it comes to organising safety certificates, etc. They offer great customer service and I won't hesitate to use them again in future.
5/5
I had a great experience, very quick and efficient service. Everything was handled professionally and without delays.
5/5
The letting agent Will was very helpful throughout the whole letting process by answering any queries we had. The process of renting our student house was smooth and fast. :)
5/5
Lily was exceptional at helping us find accommodation when we were pressed for time. She always answered and stayed in contact with us. I’d recommend her and this agencies services.
5/5
Nicola Lloyd was a great help in chasing things down for me and ensuring the buying process wasn’t any more stressful than it needed to be. Thank you to her.
5/5
Great viewing with estate agent, Jack Evans - was able to answer all questions regarding the property and knowledgable about local area. Thanks
5/5
Ocean Clifton Estate Agents handled the sale of our flat , Ollie Kieron carried the transaction through to successful completion . We were impressed by his tenacity, technical knowledge , exceptional communication skills , availability and …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Ocean Sales & Lettings, Bristol won Trusted Agent.