Every review we hold for the Cleckheaton office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleWorst Estate Agents Around. They need to learn how to communicate with their clients. You never informed me with anything, so stop your lies. Gillian Spence Marla your Senior Letting Manager needs Customer Service Skills as she doesnt know how to talk to a customer. I requested a contractor to be sent out to the property Asap which you failed to do aswell as there were no follow-ups and nither any confirmation through emails that someone is gona visit the site instead so i assumed you didnt find anyone instead you bill me for something that i didn't require again and nither justified.You wasn't thinking i was gona wait forever for you imaginary contractor to turn up were you. And Thanks for nothing.
Usman · 25 September 2024
Agent replied · 24 February 2024
Usman were obviously really disappointed to receive this review. We have investigated this and we are sorry but we totally disagree with your comments as we clearly arranged with you for contractors to visit the house and you refused them entry which is where the problem arose. Contractors will unfortunately always charge for a failed visit which we cannot change.
★★★★★ 5/5
GoogleRobert Watts were fantastic from start to finish. I was selling this house for my mother in law due to her husband being terminally ill. All the staff were brilliant; every email was answered more or less immediately, viewings were coordinated with ease and always confirmed by email, and we even had to take the house off the market for a while due to medical issues but nothing was a problem for them. I cannot fault Robert Watts and all their management and staff, absolutely superb service.
Ned · 25 September 2024
Agent replied · 21 March 2024
Thanks Ned what a really super review on all aspects of our service. It was a difficult time for your family and we’re so glad we could make it easier for your mother-in-law. Good luck with all your future plans.
★★★★★ 5/5
GoogleRobert watts were amazing with selling my property. The house was on the market in a timely manner and had 13 viewings in less than a week before the house was sold.
They couldn’t have been more helpful and prompt with any contact that was made and I couldn’t have asked for better. We used Robert watts as we wanted to put money in a small business pocket rather than a large corporate organisation and so glad that we did.
Rebecca · 25 September 2024
Agent replied · 24 August 2024
We really appreciate you posting this super review Rebecca. We are delighted we could help the process be a smooth as possible and grateful that you support local businesses as this means a lot to us. Good luck with your future plans.
★★★★★ 5/5
GoogleFantastic Service! We have just sold our house with the Cleckheaton Branch and the team at Robert Watts made the whole process easy & hasslefree. James gave us clear, honest advice when valuing our house and we appreciated his and Jenny's guidance throughout the sale. Jenny kept us updated and was great with any questions we had.
We can't recommend them enough!
Tom · 25 September 2022
Agent replied
We really appreciate you taking time to post this great and comprehensive review Tom and glad our service could help you sell.
★★★★★ 5/5
GoogleWe recently bought our first home and I was very impressed with the service from Robert Watts. They were always willing to help and were available when needed, we had trouble getting updates from our solicitors but Nicky was fantastic and went above and beyond to put us at ease and keep us in the loop. I would definitely recommend Robert Watts.
Maisie · 25 September 2022
Agent replied
Thank you Maisie, we so pleased Nicky and the team could help you on your first house purchase as it can be stressful at times. Good luck in your new home.
★★★★★ 5/5
GoogleJust completed a recent house sale with Robert Watts, we were kept updated every step of the way by Rachel she dealt with everything quickly & efficiently.
Thank-you for everything.
Dean · 6 March 2026
Agent replied · 20 March 2026
Thank you Dean we really appreciate you posting this and were delighted the communication from Rachel was so efficient. Thank you for using us and good luck with your future plans.
★★★★★ 5/5
GoogleWe dealt with James initially and then Amy at Robert Watts to sell our property. They were both great to work with and communication was excellent to make sure that everything went smoothly. I would definitely recommend Robert Watts for property sales.
Andrew · 25 January 2024
Agent replied · 24 February 2024
Thank you so much Andrew for posting this and we’re really pleased James and Amy were so helpful in selling your house.
★★★★★ 5/5
GoogleReally great experience dealing with Jenny and her colleagues. Communication was clear and straightforward, and they responded to all our questions, concerns etc. Would recommend.
Chris · 8 April 2026
Agent replied · 22 April 2026
Thanks Chris we’re so pleased Jenny and the team made things easy and keep you in the loop. Good luck with your future plans.
★★★★★ 5/5
GoogleWe used Robert Watts for the sale of our house. They was very efficient from start to finish. Lisa was our sales negotiator and always went above and beyond . This made the sale side of our move practically stress free as Lisa was always updating us on progress. Would definitely recommend Robert Watts if you are thinking of selling.
Melanie · 22 June 2022
Agent replied
Thanks Melanie we really appreciate your great feedback and glad Lisa was there throughout the whole process
★★★★★ 5/5
GoogleTop class service!
All members at Robert Watts Estate Agents were amazing in sorting out the purchase of my first home. It couldn't have gone any smoother. A special mention to Lisa Hewitt who dealt with nearly everything to the highest quality.
The communication throughout was top class and the overall service was definitely worth 5 stars!
Would very much recommend! Thank you so much.
Rishi · 25 September 2021
Agent replied
Thanks Rishi we really appreciate you posting this review and glad Lisa and the team could get you into your new home - enjoy
★★★★★ 5/5
GoogleA big thank you to Jenny and the staff at Robert Watts Cleckheaton.We received a first class professional service from the initial valuation through to completion.We found the property tracker to be an excellent tool,simply log on to check the progress of your sale at any time.
We have no hesitation in recommending this company to anyone requiring the services of a local Estate Agent.
Michael · 25 September 2021
Agent replied
We really appreciate you posting this super review Michael and glad we could help get you moved.
★★★★★ 5/5
GoogleRobert Watts are very professional and when I was worried about my home not selling after a couple of months, they stayed calm and realistic about the price range until I got the sale I needed.
Would use them again.
Patricia · 20 November 2025
Agent replied · 20 March 2026
Patricia thanks for posting this lovely review. We know it can be daunting sometimes if things don't go to plan at the start but we do stick by our 50 year experience and are delighted it worked out here. Thanks for using us and good luck going forward.
★★★★★ 5/5
GoogleFantastic estate agents . Everything went so smoothly and helped us every step of the way . Thank you very much again robert watts 5 stars from me 😁🌟 🌟 🌟 🌟 🌟 …
Craig · 15 May 2024
Agent replied · 26 August 2023
Thank you Craig we're glad the team could help you all the way.
★★★★★ 5/5
GoogleI used Robert Watts to sell my house and they provided a great service. Robert Watts marketing was excellent, were able to find a buyer and we agreed on a price. The service continued through the sale process and I was kept informed at all stages.
I was very impressed by the whole process and big thanks to Jenny for all her help.
Adrian · 25 September 2021
Agent replied
Great feedback Adrian, thanks for the full and comprehensive review
★★★★★ 5/5
GoogleWe recently sold our property with Robert Watts. I cannot undervalue the service we received, from initial valuation (thank you James), throughout the process, to completion. Jenny was invaluable in following up any necessary details, being both professional and reliable. She made a stressful time as painless as possible. I would not hesitate to use their services again - thank you so much!
Cat · 25 September 2021
Agent replied
Thank you Cat we really appreciate you posting this great review and we are really pleased we could help you throughout the process.
★★★★★ 5/5
GoogleNicky and Liz were incredibly helpful during the purchase of our home. They kept us updated with progress and we could get hold of them easily. We have had poor experiences with other estate agents but found Robert Watts very friendly, helpful and trust worthy! Thank you
Danielle · 22 June 2023
Agent replied
Thank you Danielle, we’re so pleased we’ve restored your faith in estate agents! Enjoy your new home.
★★★★★ 5/5
GoogleSold our house quickly. No problems. Quick completion using recommended solicitors.
Gary · 12 June 2026
Agent replied · 13 June 2026
Thanks Gary - great short sharp review we love it.
★★★★★ 5/5
GoogleJust bought and sold a property with the help of all at Robert Watts. Everyone was really lovely and helpful 😊 nothing too much and got things moving. Nicky was especially helpful. So big thank you to everyone at Cleckheaton branch would definitely recommend. …
Jane · 22 June 2023
Agent replied
Many thanks Jane we will definitely pass you kind words onto our team and we are so pleased Nicky was so helpful. Good luck going forward.
★★★★★ 5/5
GoogleAll the staff at Robert Watts Cleckheaton are unbelievably helpful throughout my sale from start to finish! Really couldn’t do enough for you! Totally different from my last estate agents I used in the past! Certainly would use again no hesitation. Special thanks to Jenny
Alex · 22 June 2023
Agent replied
Thank you Alex that is such strong praise and we’re delighted that Jenny and the team could help you.
★★★★★ 5/5
GoogleWe used Robert Watts Cleckheaton for the sale of our home and the team were brilliant. They made the process really easy and straight forward and were really supportive throughout the whole process. Lisa was our contact and was fantastic, she went above and beyond and was really cheerful every time we called her. I couldn't recommend the team enough.
Chris · 25 September 2021
Agent replied
Thanks Chris we’re really pleased you were happy with our service and we’ll let Lisa know her efforts were appreciated
★★★★★ 5/5
GoogleFriendly staff, James and the Cleckheaton branch staff did a great job. Photos were good, and I was kept up to date at every step. Good online tracker as well.
Alan · 15 May 2024
Agent replied · 24 June 2023
Thank you Alan we really appreciate you posting this review and glad we could help.
★★★★★ 5/5
GoogleRobert Watts have been fantastic from start to finish with the purchase of our new property. They have gone above and beyond in every aspect of our property hunt from viewings to receiving the keys. Jenny in particular has been great and has always been available to answer any queries we have had. Thank you.
Rob · 20 April 2025
Agent replied · 20 March 2026
We really appreciate you postings this lovely review Rob and you were so happy with our services when buying your house. Jenny is one of our most experienced members of staff so you were in good hands. Enjoy your new home.
★★★★★ 5/5
GoogleWe used Robert Watts Cleckheaton for the sale of our home and the team were brilliant. They made the process really easy and straight forward and were really supportive throughout the whole process. Lisa was our contact and was fantastic, she went above and beyond and was really cheerful every time we called her. I couldn't recommend the team enough.
Chris · 25 July 2021
Agent replied
Thanks Chris we’re really pleased you were happy with our service and we’ll let Lisa know her efforts were appreciated
★★★★★ 5/5
Googleexcellent service from first contact through to exchange of contracts, always responsive and super helpful.
Highly recommend
Kevin · 15 April 2026
Agent replied · 22 April 2026
Thank you Kevin that’s a lovely review. We’re know it was a stressful sale at times but we got there in the end. Thanks for using us and good luck with your future plans.
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