Robert Watts Lettings reviews in Cleckheaton

★★★★★ 5/5

Google

Great service from Rachel who updated me every step of the way up to completion day.

Helen · 20 January 2026

★★★★★ 5/5

Google

All of the staff I dealt with at robert watts were kind and professional. I usually dealt with Lisa who always kept me updated throughout the process and helped me whenever I needed it. Lisa was lovely and I would definitely go back to Robert Watts. Thank you

Paige · 22 June 2021

★★★★★ 5/5

Google

Great communication and service throughout our purchase. Can't thank them enough for their help buying our first home! Shout out to Nicky Brown who kept us going throughout!

Beth · 31 August 2023

★★★★★ 5/5

Google

When recently selling my house with Robert Watts I was impressed with the service from the first phone call. All staff were helpful and professional at all times. Through lockdown they continued to update me. Appreciated guidance and support. Thanks to James and the team.

Tracy · 22 June 2021

★★★★★ 5/5

Google

Brilliant experience. I sold my old home with Robert Watts and they were really helpful all the way through the process. I also bought my new home with them, and again the service was really good. The staff are all friendly and as this was the first time I have done this on my own they were very helpful too. I would recommend as both a buyer and a seller :)

Abbie · 25 September 2023

★★★★★ 1/5

Google

Didn’t answer the phone, didn’t reply to emails and voice mails for over 2 weeks. When we did eventually get through to them they used our interest to get another offer pushed through without informing us there was another offer.

Richard · 20 March 2025

★★★★★ 5/5

Google

Great experience with Robert Watts from start to finish. Every time I rung with a question they were very helpful and friendly and gave great advice which was helpful as a first time buyer.

Chloe · 20 May 2025

★★★★★ 2/5

Google

Tried several times to get through no answer not good start when you want to sell your home. Phone kept going to voicemail, tried several times during the day for two days. I really do not wish to speak to a machine. Decided to go elsewhere

Sarah · 22 June 2020

★★★★★ 4/5

Google

Robert Watts were not my estate agents but acted for the vendor for the house I was buying. Nicky was always friendly and professional and helped with my enquiries throughout the process even though I was not their client. Thankyou. Ian

Pat · 22 June 2021

★★★★★ 5/5

Google

Superb service. I appreciate the support I received from Jenny she kept me updated on the process of buying my first home. Answered all my questions quickly and efficiently. Thank you for making this possible

Nathan · 20 April 2025

★★★★★ 5/5

Google

I purchased my first property through Robert Watts years ago. I then decided to rent this property out and used their lettings service for this. I have to say this has been a fantastic service for me. The property has been really well looked after. I know from neighbours around the area that all tenants have been great and caused no issues. I live in Scotland and Robert Watts have taken a huge amount of stress off my plate. I will be using them with confidence to sell this property too. Highly recommended. If you're on the fence about which one to use I would 1000% use this agents.

Lynsey · 25 September 2022

★★★★★ 5/5

Google

Everyone at Robert Watts were very helpful from the intial valuation to the eventual sale of my property. They kept in touch throughout the process and answered all my questions (I hadn't sold a house for over 20 years so needed all the help I could get). The house sale took longer than I thought it would but that was not down to the team at Watts who progredded with the buyers solicitors at regular intervals. If my usual contact (Nicky) was not in the office then someone was always available to pick up where she'd left off as their internal systems meant that everything was detailed and up to date on the computer. I'd have no hesitation in recomending Robert Watts to anyone considering a house sale.

Dawn · 25 September 2022

★★★★★ 5/5

Google

I sold my property using Robert watts. We were in a chain of 4, being the only property in the chain that wasn’t using an online only estate agent. If it wasn’t for the staff at Robert watts getting involved with every person in the chain, effectively doing the job of 4 estate agents in the end process, I doubt we would have completed even now! The staff in the office were heavily involved speaking with solicitors and helping to move things along. They were responsive with my viewing feedback and quick to contact me when people wished to arrange viewings. I have been 100% satisfied from the beginning of the process to completion. I would not hesitate to use Robert watts in the future if I were to move again, however given my experience, I would be extremely wary of buying another property marketed with an online estate agent. I would highly recommend Robert watts to anyone looking to buy or sell a property.

Helen · 25 September 2022

★★★★★ 5/5

Google

Robert Watts estate agents made the whole process of selling my house very easy and painless , from the first correspondence of me asking for a valuation to final day of handing the keys over they were very efficient and friendly and if you popped into the office they always had a smile on there face . As soon as the house was on the market i was kept well informed of any viewings and then any offers that came along , you can also go online and keep a check of this yourself which i found very useful and informative and lets you know how things are progressing . They have kept myself and my buyer in the loop as to what was going on with the sale and if any problem arose they quickly sorted it out , i have now used Robert Watts twice and if i needed to sell my house again they would be my first port of call.

Andrew · 25 September 2022

★★★★★ 1/5

Google

Firstly, me and a friend applied to rent a property. Neither of us have had any CCJ's etc. Anyway, we didn't get it as the agent said someone else had got it. Just 3 days later it's still on the market with a reduced price. So either way, I've been lied to. Not good at all. Secondly, I was going to apply for another property under them but didn't bother as they said I'd need to drive all the way to their Cleckheaton base again to hand in application after they already have every detail they need from me. Not very good for people who are short of time and plus the costs of fuel etc not mention the global footprint. Not good enough.

Andrew · 25 September 2022

★★★★★ 1/5

Google

Dont know why my previous review was removed! Rented my first property via Robert Watts. On the day of moving in the bath caused a huge water leak which ruined the hallway! to the day I moved out it had never been sorted and the damage was all still there. Had countless water leaks at the property from different windows etc and had bad mould. They couldn't care less. The house was practically falling to bits when I said I would be considering to hold the rent until the issues were resolved I was issued with my paperwork telling me to move out of the property within 3 months as "the owner of the property is wanting to sell" Surprise surprise the property was back on the market within weeks of me moving! Absolute joke and should be illegal to keep properties in that state then evict someone afterwards when you should fix it! Deposit was spanked for every little thing they could find. Tried charging me to replace a blind that was damaged from one of the several water leaks, The cheek! The second property I moved in via Robert Watts wasn't too bad but again, When issues arise they couldn't care less. All for the landlord, couldn't care less about the tenant as long as they are getting there cut!

Notorious · 25 September 2018

★★★★★ 5/5

Google

Robert Watts have been amazing throughout my purchase of a property! Lisa helped me from start to finish, any questions I asked no matter how small Lisa was there to answer them and helped me. Thank you!!PositiveQuality, Professionalism

Bex · 25 August 2021

★★★★★ 5/5

Google

Above and beyond service from lovely, professional people who love what they do.

Ged · 20 November 2025

★★★★★ 5/5

Google

We bought our house through Robert watts and I couldn’t have asked for better. We had been to final bids on a property previously with them so then when we found this house was on the market with I was happy to contact them for a viewing. They made the offer process easy from a buyers perspective and kept us updated along the way. I’d recommend buying a house that’s on the market with Robert watts for sure!

Rebecca · 25 September 2022

★★★★★ 5/5

Google

Purchased my first property from them and still remember starting to cry with tears of joy. The staff were fantastic and understanding that this was a new process for me and that I needed assistance and support along the way. When I went to collect my keys after my successful offer everything was ready for me with a lovely little moving in gift from them. Amazing service from start to finish. All staff are friendly and supportive. Don't be afraid to ask for their help and support, they are happy to go the extra mile within reason. Thank you and pleased to have done business with you all.

Becks · 22 June 2022

★★★★★ 5/5

Google

Purchased my first property from them and still remember starting to cry with tears of joy. The staff were fantastic and understanding that this was a new process for me and that I needed assistance and support along the way. When I went to collect my keys after my successful offer everything was ready for me with a lovely little moving in gift from them. Amazing service from start to finish. All staff are friendly and supportive. Don't be afraid to ask for their help and support, they are happy to go the extra mile within reason. Thank you and pleased to have done business with you all.

Sinnitta · 14 June 2022

★★★★★ 5/5

Google

Excellent customer service and really helpful. Nicky was really kind and supportive throughout the property purchase journey. A heartfelt Thank you!

Tanveer · 22 June 2023

★★★★★ 5/5

View Agents

Kate Excellent Agent

There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business who took the time to show me around the property, fully answered all my questions and helped me go through all the paperwork in a steady manner rather than rushing through. I've taken on this tenancy and as it is my first I'm feeling very optimistic and very positive about the service and level of care I can expect from this letting agent.

A customer · 22 April 2015

★★★★★ 5/5

Google

Excellent service through the purchase of our first home. Amy Roebuck in particular was so quick at responding and very helpful in helping us chase our solicitors. Would recommend! ⭐⭐⭐⭐⭐

Marie · 10 May 2025