Every review we hold for the Cleckheaton office, from every platform, shown as written. First names only.
★★★★★ 5/5
Google5start from start to finish!
Just picked up the keys to my new rental house. It has been by far the easiest and clearest process I've ever been through with any estate agents.
Mattea helped us from Start to finish, gave me all the information required, answered any questions to the best of her ability and got back to me and confirmed anything she was unsure of.
Very happy and confident I've made a great decision by using this company And looking forward to some great times in my new place!
Thank you for all your help!
Matthew · 15 April 2022
Agent replied
Thank you Matthew we are delighted the process was so smooth and good luck in your new home.
★★★★★ 5/5
GoogleRobert Watts have been amazing throughout my purchase of a property! Lisa helped me from start to finish, any questions I asked no matter how small Lisa was there to answer them and helped me. Thank you!!
Becky · 22 June 2021
Agent replied · 22 June 2026
Bex many thanks for the review and we’re glad Lisa was there to help. Good luck in your new home.
★★★★★ 5/5
GoogleJenny was so helpful. She was always available to give assistance, advice and did so much to make the whole process as smooth as possible.
I would have no hesitation recommending using Robert Watts to anyone
Anton · 22 June 2021
Agent replied
Thanks Anton we know it was a slog at times but we’re glad Jenny helped get you a positive outcome
★★★★★ 5/5
GoogleLisa was really helpful, responsive and kept on top of all aspects of our move. From the initial survey through to completion - very impressed with the service - thanks all at the Robert Watts team.
Kevin · 22 June 2021
Agent replied
You are welcome Kevin and thanks for posting this great review
★★★★★ 5/5
GoogleHighly recommend Robert Watts. Our property was on the market quickly, viewings arranged almost immediately and sold within a week. Kept us informed throughout the sale and made the whole process easy.
Nick · 20 March 2025
Agent replied · 24 August 2024
Thanks Nick we really appreciate you taking the time to post this and so pleased we could get the sale through quickly and easily for you. Thanks for using us again.
★★★★★ 5/5
GoogleGreat service provided throughout house purchase, stayed in touch all the way through and helped with all aspects of what can sometimes be a difficult process! Thanks to all at Robert Watts!
Louis · 20 March 2025
Agent replied · 24 August 2024
Like you quite rightly say Louis, it can be a stressful time but we're delighted that we were on hand to help you on the purchase and you are right communication is vital in the process. Many thanks for posting this and enjoy your new home.
★★★★★ 5/5
GoogleRobert Watts were brilliant throughout the sale of our house. Lisa kept us up to date throughout abs the communication was second to none! Thanks to Lisa, James & team at Cleckheaton. Would highly recommend!
Abby · 22 June 2021
Agent replied
Many thanks Abby really glad we could help and we’ll let the team know. Hope you enjoy your new home.
★★★★★ 5/5
GoogleI cannot recommend the services of Robert Watts enough. Their help, assistance and professionalism was absolutely superb. I Dealt mainly with Nicky and Amy but the experience i had was totally above and beyond from all the team. Probably one of the best Estate Agents you will ever come across! Thank you
Naveed · 10 May 2024
Agent replied · 24 February 2024
Thank you Naveed that is a really super review and we’re so pleased Amy and Nicky could help you. The pleasure was all ours.
★★★★★ 5/5
GoogleWould highly recommend Robert Watts. We had a difficult purchase, Lisa & Nicky kept us updated every step of the way. We could not of had better service.
Katie · 22 June 2022
Agent replied
Thank you Katie we’re so glad Lisa and Nicky could help as sometimes it’s not an easy process. Good luck in your new home.
★★★★★ 5/5
GoogleJames came to value our house at short notice during a very busy period in the middle of Covid lockdown. The photos he took were professional and showed the house at its best. We wanted a quick sale and James' advice on pricing was spot on. The first viewers arrived about 5 hours after the house went on the market and they made an offer for the asking price there and then and formally via Robert Watts at 9am the following day. From then on Nicky and Lisa facilitated easy communication with our buyers and ensured that the process was as smooth as it could be during a pandemic. Though we hope not to move again for a long time, we would definitely use Robert Watts to sell our house again and recommend them to anyone who is thinking of selling.
Andrea · 25 September 2021
Agent replied
Thanks Andrea we’ll let the team know you were happy with the service. Good luck in your new home.
★★★★★ 1/5
GoogleDreadful service. I know the housing market is bonkers right now but no excuse for such a poor customer service. Nothing but promises and lies.
To the reply; Strange how I got a phone call within 20 mins of writing this review. I was buying and was promised a call-back on two seperate occasions. The only call I got was after writing this review. Sad that you operate in this manner - but not my problem now as I won't deal with you for any future business.
Chris · 25 September 2021
Agent replied
Chris we are really sorry to receive this review. What was the specific issue you weren’t happy with as we aren’t selling for you?
Sorry you felt this way but we are waiting for information on the house from the vendor before any offers could be considered. We assume you are not interested now?
★★★★★ 1/5
GoogleUnderhanded misleading give you false hope play with your mind in the end just wanting more on a provisionally sold property hoping seller will accept..... some people have morals.... not here though! having dealt with many estate agents worst experience ever so far
EDIT BELOW
In response: to call someone churlish for leaving an honest review speaks volumes.... its not about gazumping its about not leading someone up the garden path as a buyer we need to make decisions too i know what happened along the process as it was told to me and i know things happened in the background...... i know with 100% confidence can say it was wrongly handled and i was dealt with incorrectly as a serious buyer!
T · 25 September 2021
Agent replied · 24 February 2024
Saad we are sorry you felt you had to post this. You were trying to buy a very popular house and we do not favour any potential buyer to give everyone the same chance. We are here to obtain the best price for our client but never encourage gazumping and someone has to lose out. We do feel it is a little churlish to post a 1 star review because of this however.
★★★★★ 5/5
GoogleWe recently used Robert Watts for the sale of our house. Right from the start when James valued the property he gave us good advice and his professional and friendly manner made us feel at ease.
From begining to end we was aided by a lovely lady called Jenny who went above and beyond in her role, she regularly kept us up to date on the progress of the sale and when problems occurred she did everything
in her power to help solve the issues, we would have been lost without her. We would definitely recommend Robert Watts and use them again in the future.
Once again thank you so much for all the care and support you gave us.
Sarah · 25 September 2021
Agent replied
Thank you Sarah for such a lovely and comprehensive review of our services and we are glad Jenny could help in the sometimes difficult process.
★★★★★ 5/5
GoogleRobert Watts were the agents for our recent house purchase - specifically Lisa and Nicky - and can honestly say I don’t think we could have asked for better service. Aside from being professional and friendly from start to finish, they really went above and beyond on more occasions than I can remember, to make sure that we were not only always up-to-date with the status of our purchase but that all other parties involved were doing everything they could to keep our purchase progressing. They were very empathetic to our situation and we were always made to feel that they were ‘on our side’ whenever needed. We could sense genuine happiness when they were finally able to hand us the keys to our new home (hopefully not because they thought we were difficult customers!) and we even received an amazing welcome box, that really topped off the all round excellent service we received. We wouldn’t hesitate to use Robert Watts again and can’t recommend them highly enough and whilst I’m sure everyone that works there is great, if you happen to have Lisa and/or Nicky dealing with your purchase, then we can guarantee you’ll receive brilliant service.
Collis · 25 September 2021
Agent replied
Wow what a superb and thorough review! Thank you so much for taking the time to post it and we know it wasn't easy at times but we are glad that Lisa and Nicky could help. Good luck in your new home.
★★★★★ 1/5
GoogleUnderhanded misleading give you false hope play with your mind in the end just wanting more on a provisionally sold property hoping seller will accept..... some people have morals.... not here though! having dealt with many estate agents worst experience ever so far
EDIT BELOW
In response: to call someone churlish for leaving an honest review speaks volumes.... its not about gazumping its about not leading someone up the garden path as a buyer we need to make decisions too i know what happened along the process as it was told to me and i know things happened in the background...... i know with 100% confidence can say it was wrongly handled and i was dealt with incorrectly as a serious buyer!
Saad · 25 September 2021
Agent replied
Saad we are sorry you felt you had to post this. You were trying to buy a very popular house and we do not favour any potential buyer to give everyone the same chance. We are here to obtain the best price for our client but never encourage gazumping and someone has to lose out. We do feel it is a little churlish to post a 1 star review because of this however.
★★★★★ 5/5
GoogleI bought my property through Robert Watts who were super helpful and speedy assisting me with the negotiations and keeping me updated. Thanks in particular to Jenny. Highly recommended
Gillian · 20 March 2025
Agent replied · 24 August 2024
Thanks Gillian we really appreciate you posting this lovely review and we’re delighted Jenny was on hand to help. Enjoy your new home.
★★★★★ 5/5
GoogleGreat service from the initial valuation to the sales process. Lisa Hewitt was my contact with the business and she was very professional giving regular updates on the state of the sale.
Stephen · 22 June 2021
Agent replied
Thank you Stephen we’re really pleased that we could help through the whole process and we’ll let Lisa know you were happy
★★★★★ 5/5
GoogleWhat a brilliant service. Nicky and the rest of the team are completely dedicated to their customers. Excellent communication via telephone and email, always someone in the office for face to face too. Very professional , good value for money as they go above and beyond. Faultless 😊 …
Karen · 10 May 2024
Agent replied · 30 September 2023
Wow Karen what a brilliant 5 star review and we’ll let Nicky and the team know you were so pleased with our service.
★★★★★ 5/5
GoogleExcellent customer service and really helpful. Nicky was really kind and supportive throughout the property purchase journey. A heartfelt Thank you!
Tahir · 11 December 2022
Agent replied
Thank you Tahir for posting this and we’ll be sure to let Nicky know. Good luck in your new home.
★★★★★ 5/5
GoogleIt was our first time selling a house although we had a few obstacles out of our control, robert watts where very helpful throughout the whole sale. We also bought through their birkenshaw branch which were as helpful and our 'saving grace' through a very difficult and stressful time. Highly recommend and (although we really dont want to go through the process again) we would definitely use them again.
Thanks again.
Natasha · 25 September 2022
Agent replied
Thank you Natasha and we’re pleased we could help you through both selling and buying as it can be stressful at times. Enjoy your new home.
★★★★★ 5/5
GoogleJenny was absolutely brilliant and always helped with any questions we had. She was very professional at all times and was like a good friend by the completion of the sale x
Kathleen · 26 May 2021
Agent replied
That’s great thank you Kathleen and we’re really glad you and Jenny had such a connection
★★★★★ 5/5
GoogleAbsolutely amazing, Nicky went above and beyond when I bought my house with Robert Watts I would definitely recommend them to anyone who is considering selling a house or buying one
Vikie · 25 June 2021
Agent replied
Great review Vikie many thanks and glad Nicky could get you across the line
★★★★★ 5/5
View Agents TenantSuper helpful staff!
The team at Robert Watts in Cleckheaton were so helpful when I moved into my property recently. They could not have done enough for me. Having always owned historically, moving to rented was quite daunting and I had no idea what to expect. They helped me with the application forms, make my move really smooth and even recommended a removal company to help with my furniture. Would highly recommend this agency.
JD · 11 January 2018
★★★★★ 5/5
GoogleRobert Watts team was very helpful during the process of buying our first house. The communication was easy and fast. The team, and Jenny especially, were great!
Paulina · 20 March 2025
Agent replied · 28 December 2024
Thank you Paulina it is most kind of you to post this and we’re delighted Jenny kept you up to date throughout the process which is vital when buying your first house. Good luck in your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.