Every review we hold for the City of Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI used ELP Arbuthnott McClanachan for convenancying
I used ELP Arbuthnott McClanachan for convenancying and estate agent services when selling my home in Edinburgh recently. They provided a top-notch service and I was very happy with the whole process from start to finish. It was very professional and the staff at ELP communicated clearly and quickly about all the nitty gritty details of marketing the property, arranging a home report, organising viewings, making decisions about offers, and getting all the legal paperwork and contracts concluded in a timely manner. I really appreciated their years of experience as it was my first time selling my home and their knowledge of the Edinburgh property market is extensive and very useful. Would use again if I were living back in Scotland and purchasing or selling a home. Thanks! :)
Siobhan · 4 April 2022
★★★★★ 5/5
TrustpilotExcellent experience - 10/10
ELP have just helped us sell a home, and its been the easiest process! The whole team are incredibly helpful, friendly and will always take the time to answer any questions you have. Always prompt to keep you up to speed with what's happening and you can see they have your best interests at heart. Would absolutley recommend the team and they now have a loyal customer for any other legal matters! Thank you everyone at ELP
Rebecca · 7 June 2022
★★★★★ 5/5
TrustpilotGreat service!
Lisbeth-Ann and Laura Tripney made our move from Lancashire to Kirkcudbrightshire as easy as possible during a difficult time. Thank you, I highly recommend them.
Graeme · 28 September 2022
★★★★★ 5/5
TrustpilotDoesnt Get Much Better
Have been dealing with Barbara, Lisbeth Ann and Laura for the past 5 years and they have dealt with some tricky and complicated scenarios with great skill , knowledge and a genuine desire to do the best for their clients. Working for solicitors for many years I would say that this company is as good as it gets , and clients are made to feel welcome and put at ease with the less formal and staid approach . Def a 10/10
Jaqueline · 5 August 2021
★★★★★ 5/5
TrustpilotGreat experience, would recommend!
I was recommended ELP by a friend as she had a good experience in the past. I would also recommend, a pleasure to deal with! Lisbeth- Ann and Laura have both been extremely helpful, I am a first time buyer so everything was a bit daunting! However the whole process was made easy and i found there was great communication from the firm. (Even with all my daft questions I was never made to feel like I was!) Thank you!
Natalie · 3 August 2021
★★★★★ 5/5
TrustpilotHighly recommended
I would highly recommend ElpAM. Lisbeth, Colin and the team were warm and helpful to me as a first time buyer as well as responsive and attentive to the short turn around needed.
Anonymous · 28 April 2021
★★★★★ 5/5
TrustpilotVery pleasant to deal with.
Excellent prompt service for selling a plot of land.No complaints at all. Very personal and pleasant to deal with.
Iain · 8 April 2024
Agent replied · 23 October 2024
Thank you very much, we are delighted to hear this! All the very best and we hope to be able to assist you again in the future.
★★★★★ 5/5
TrustpilotGreat service
Great service, kept me well informed about and dealt promptly with my home buying and also dealt with my inheritance issues. Can recommend.
Andrew · 15 January 2024
Agent replied · 23 October 2024
We are delighted to hear this, thank you so much for taking the time to review us! We wish you all the very best.
★★★★★ 4/5
TrustpilotGreat service, no issues
Great service. I was buying a property through the Scottish Government LIFT scheme which made things a little trickier but ELP Arbuthnott McClanachan never failed to keep me in the picture about what was happening,
Paul · 23 February 2023
Agent replied · 23 October 2024
Thank you so much for sharing your experience with us. We hope to be able to assist you again in the future.
★★★★★ 5/5
TrustpilotProfessional every step of the way.
Professional every step of the way.Quick response to any queries, during the purchase of our property and everything was explained.Highly recommend.
Julie · 24 January 2024
Agent replied · 23 October 2024
Thank you Julie, we are very pleased to hear this and wish you all the best in your new home!
★★★★★ 5/5
TrustpilotGreat Service
I was introduced to Duncan McFadzean by a friend who had acted against him in various employment law cases. I thought what better accolade than to be recommended by a former adversary? I wasn't disappointed. Having been identified for redundancy, Duncan guided me through the consultation meetings and later through an appeal. The appeal was not successful so we prepared to take the matter to a tribunal. At all times I found Duncan to be helpful and knowledgeable and he always responded quickly. He has a relaxed and informal demeanour but is very sharp. His advice and guidance proved to be invaluable.I would have no hesitation in recommending him to anyone who is needing advice on employment law matters.
Michael · 25 February 2021
★★★★★ 5/5
FacebookI can only say that you are brilliant at what you are doing!
Everything went quick and smooth!! I can highly recommend your firm to my friends!
Laura you are a star!!
Thank You once again!!
Gosia and Daniel
Gosia · 24 August 2017
★★★★★ 5/5
TrustpilotA friendly, efficient and professional service
A friendly efficient and professional organisation.From initial contact to setting up sale and showing our property, each individual we dealt with was always very helpful and allowed us to make the sale of our property as stress free as this exercise can be.Have nothing but good things to say about all involved and would not hesitate to use them in the future or recommend them to anyone looking to put their property on the market.
Customer · 15 December 2021
★★★★★ 5/5
TrustpilotHelped very naive customers,
Lisbeth-Ann and Laura went over and above to help us with our home purchase, we are most grateful to them and would recommend this firm completely.
Mrs · 13 January 2022
★★★★★ 5/5
TrustpilotWe bought and sold our business with…
We bought and sold our business with Duncan at ELP and both times he and his team were professional, diligent and competitive. A safe pair of hands.
Flat · 20 July 2023
Agent replied · 23 October 2024
Thank you very much for your kind review. We will pass this on to Duncan and his team. All the best.
★★★★★ 4/5
TrustpilotVery happy with ELP
Very happy with ELP. I used them for the purchase of a property. I would recommend them. Fee was reasonable and kept me informed.
Andy · 10 March 2022
★★★★★ 5/5
TrustpilotFirst class prompt service
First class prompt service with excellent communication from Laura Tripney and Lisbeth Pay when acting for me in both buying and selling my flats. I thoroughly recommend this firm.
Elizabeth · 6 April 2023
Agent replied · 23 October 2024
Thank you so much for taking the time to share your experience with us, we are delighted to hear this and and have passed on your kind review to our team.
★★★★★ 5/5
TrustpilotVery easy to deal with everyone
Delighted with the speed of action and level of attention to detail Very helpful, pleasant and knowledgable staff
Al · 16 January 2024
Agent replied · 23 October 2024
Lovely to hear, thank you very much for taking the time to review us! All the very best!
★★★★★ 3/5
TrustpilotWe got there in the end
Our experience was very mixed - ok to start with, then bad (communication/attention to detail/sloppy data handling), then excellent when Lisbeth-Ann Pay took over the handling of our house purchase.
DB · 2 March 2023
Agent replied · 23 October 2024
Thank you for providing us with your feedback. We are pleased that we were able to turn things around, and provide the level of service that every client should expect.
★★★★★ 5/5
TrustpilotThe whole team were extremely efficient…
The whole team were extremely efficient and provided sensitive and timely support to my parents throughout the sale of their much loved family home and purchase of their retirement flat.
Susan · 2 February 2023
Agent replied · 23 October 2024
Thank you very much for your kind words, we were delighted to assist and wish your parents all the very best in their new home.
★★★★★ 5/5
TrustpilotProfessional and friendly service
Professional and friendly service. Happy to recommend. Work effectively and efficiently to a tight deadline. Many Thanks
Lyndsay · 16 January 2024
Agent replied · 23 October 2024
Fantastic, we are so pleased to have been able to assist you! Thank you!
★★★★★ 5/5
TrustpilotGreat People!
Very helpful, professional and friendly team of people who ensured that my purchase of my recent home was carried out seamlessly.
Peter · 5 October 2023
Agent replied · 23 October 2024
Thank you very much for your kind review Peter. We wish you well in your new home, and hope to be of assistance to you again in the future.
★★★★★ 5/5
TrustpilotVery satisfied
Lisbeth-Anne, Laura, Angela and Rebecca dealt with the purchase of our new home and sale of existing home. All very efficient. Very satisfied with service.
Lorraine · 2 June 2023
Agent replied · 23 October 2024
Thank you so much Lorraine for your very kind review, we shall make sure the team are all advised! We wish you all the very best in your new home!
★★★★★ 5/5
FacebookThanks to Bob for all the help buying my flat. He was quick at getting back to me with information, and explained all those complicated bits of property purchasing very clearly!
Thanks again �
Deirdre · 7 September 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.