Every review we hold for the City of Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotVery poor communication
I had a recent experience with this company. I found that their communication was very poor and their focus was not on the client.
AN · 30 January 2021
Agent replied · 23 October 2024
We are sorry that you have had a negative experience. If you would like to provide further details please do email our client feedback director Duncan McFadzean on drm@elpamsolicitors.co.uk, as we are always happy to look into anything and improve the service we offer. We tend to get excellent feedback so it is important to us to know if anything has gone wrong, as the client's experience is the most important thing. Thanks
★★★★★ 5/5
TrustpilotExcellent service
Excellent service provided for discharging my mortgage, thanks
John · 15 March 2023
Agent replied · 23 October 2024
Thank you for your kind review, we will pass this on to our team. We hope to be of assistance to you again in the future.
★★★★★ 5/5
TrustpilotGood professional service
I have used them twice and both times I was very pleased with the service. They dealt with any problems quickly, making it a less stressful experience that it might otherwise have been. They also outlined all the costs clearly right at the start.
HUGH · 4 October 2022
★★★★★ 5/5
TrustpilotI Had to change conveyancing solicitors…
I Had to change conveyancing solicitors from Conveyancing Direct (they were terrible) to ELP. Nothing but praise for ELP’ their professionalism and speed of response was exceptional. Stress free transaction completed in a very short timescale . They were more expensive than CD but well worth it , you get what you pay for .
Andrew · 6 November 2020
★★★★★ 5/5
TrustpilotReturning Customer
Have bought and sold multiple properties through the firm, always happy with service
Alexander · 26 August 2024
★★★★★ 5/5
TrustpilotGreat service for property
We went with ELP for our home sale and purchase, and they were great - knowledgeable, very helpful, friendly and kept us informed at every stage of the process. This was our first time selling, and they made the process as painless as possible.
Tim · 26 April 2022
★★★★★ 5/5
TrustpilotGreat Experience
Brilliant, friendly and efficient service. Happy to answer any question you have (despite the frequency or stupidity of them) - genuinely made the home buying process completely stress free for me so would be delighted to recommend
Chris · 29 August 2022
★★★★★ 5/5
FacebookI've now used this firm's services three times, for various different matters, including a house sale. All the individual members of staff that I have come into contact with were very friendly, helpful and, not least, very professional. I have no hesitation in recommending them as an excellent firm to deal with.
Jim · 29 June 2017
★★★★★ 5/5
TrustpilotConveyancing.
Conveyancing.I was assisted by Laura and Brittany to buy a house in Edinburgh in early 2022. Super efficient and switched on team. Explanations of the legal parts were always understandable and responses to queries dealt with quickly.
David · 4 May 2022
★★★★★ 5/5
FacebookThey really look after their clients and strive to get the best for them.
Mike · 13 March 2020
Agent replied · 22 September 2025
Thanks Mike, most appreciated. We certainly do our best.
★★★★★ 5/5
TrustpilotConveyancing
ELP helped me with the process of buying a flat in Edinburgh in April 2022. A very smooth and clear process, even when there were difficulties from the seller's solicitors. Would very much recommend.
Lex · 9 May 2022
★★★★★ 5/5
TrustpilotExcellent Service
Laura and Brittany helped me purchase my first property and their service was excellent. They were fantastic in guiding me through the process and made sure everything went smoothly. Would highly recommend.
Jordan · 2 March 2022
★★★★★ 5/5
Trustpilotexcellent service…
We received excellent service especially from Laura and Brittany and would highly recommend them. Many thanks for all your service and help to us over the last few months.
SIMON · 19 April 2022
★★★★★ 5/5
TrustpilotBuying with ELP
Laura and Brittany at ELP made the process of buying so easy - we were well informed throughout. Great advice and support during what is always a stressful experience!
Gavin · 14 February 2022
★★★★★ 5/5
FacebookWe could not have asked for better service. Efficient, friendly and helpful at a great price. The whole experience was as pleasant as a house purchase ever could be. We recommend the firm and specifically Laura unreservedly. Thank you ELP.
Margaret · 30 July 2018
★★★★★ 5/5
TrustpilotHighly Recommended
It was a pleasure to work with Duncan Hamilton, who handled my case quickly and painlessly, keeping me informed throughout the process. I was very satisfied with the outcome and would happily recommend.
Neil · 11 March 2021
★★★★★ 5/5
TrustpilotVery very helpful
Very very helpful, our first time buying and selling and they guided us all the way, would definitely recommend them. Even the smallest query was no problem to them.
Mrs · 22 June 2021
★★★★★ 5/5
FacebookExcellent customer service. Sold 2 of our flats with Elp recently as well as bought dream home through them and couldn't be happier. Laura and Catherine at Davidson mains done brilliant job. Yous guys are awesome. Xxx
Shazia · 5 March 2016
★★★★★ 5/5
TrustpilotFirst class service
First class service. Ticked all the boxes. Made it very clear what was going on. The team we're friendly and easy to talk to.
Gordon · 7 October 2021
★★★★★ 5/5
TrustpilotI can highly recommend ELP Solicitors
I can highly recommend ELP Solicitors. All my family now use them. Give them a call you won't regret it.
Keith · 21 March 2022
★★★★★ 5/5
FacebookWe have received an excellent service from Lisbeth Ann Pay over the last six years with the purchase of properties in Edinburgh. We are happy with her work and would highly recommend her.
Soreya · 6 April 2017
★★★★★ 5/5
TrustpilotI am in full praise of Duncan's…
I am in full praise of Duncan's professionalism. Extremely informative and courteous ensuring the process was concluded in an efficient and timely manner.
John · 2 March 2021
★★★★★ 4/5
TrustpilotVery good service given
Very good service given, helped us through every step at these difficult times. Have used previously and certainly would again. Thank you
Mrs · 25 February 2021
★★★★★ 5/5
TrustpilotKnowledgeable staff
Knowledgeable staff and politePatient when questions asked Thoughtful if someone isn't familiar with a process
Hilary · 5 April 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.