Every review we hold for the City of Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat experience, both selling and buying
We kind of "grandfathered in" to ELP as the solicitor I'd worked with in the past joined them. They sold our two flats, and then over the following months dealt with making multiple offers, and eventually buying our new home. Half-way through this 10 month process, our solicitor Colin retired, but his role was filled seamlessly by Lisbeth-Ann and many others who made this really challenging process so simple. Thanks all!
Andrew · 12 October 2021
★★★★★ 5/5
TrustpilotExcellent service for purchasing a…
Excellent service for purchasing a flat. Laura is very professional and knowledgeable in advising at every stage of process. Highly recommend ELPAM.
Lynne · 18 October 2021
★★★★★ 5/5
TrustpilotHighly recommended
All our interactions with members of this company have been friendly, efficient, patient and very helpful. The fees are extremely reasonable too and we cannot recommend them highly enough.
Helen · 18 November 2022
Agent replied · 23 October 2024
Thank you so much for sharing your experience with us, we are delighted to hear this, and hope to be able to assist you again in the future.
★★★★★ 5/5
TrustpilotOutstanding Firm!
We have used Lisbeth Ann for a number of years and cannot recommend her highly enough!
Philip · 15 November 2023
Agent replied · 23 October 2024
Thank you very much Philip for your kind review, we hope to be able to assist you again in the future. All the very best.
★★★★★ 5/5
TrustpilotAs always great work from Lisbeth and…
As always great work from Lisbeth and her team very helpful helping me all the way through the process.
Hector · 14 December 2021
★★★★★ 5/5
TrustpilotRedundancy claim
Very happy with my experience. Duncan was professional and knowledgeable about my redundancy claim. I would not hesitate to use this company again.
Grateful · 9 March 2021
★★★★★ 5/5
TrustpilotDuncan and the team have proven once…
Duncan and the team have proven once again to be professional, knowledgeable, timely and very easy to deal with. First class legal services.
James · 10 February 2021
★★★★★ 5/5
FacebookThe service provided was very professional, efficient and friendly when I bought a flat in Edinburgh recently. Everything was done without delay even when having to act at short notice. Thanks.
Greig · 31 March 2016
★★★★★ 5/5
TrustpilotSuperb service
Superb service. Would highly recommend ELP AM. Duncan offered excellent and prompt advice.
Berni · 6 December 2023
Agent replied · 23 October 2024
Thank you for your review, Duncan is very pleased to have been able to assist you.
★★★★★ 5/5
TrustpilotExcellent service for selling a property
Every part of the service was well communicated and delivered better than expected. The team are highly efficient and take all the pain of selling a property away from you. Highly recommended !
Michelle · 11 January 2022
Agent replied · 23 October 2024
Thank you so much for your lovely review. It was a pleasure handling your sale and we wish you the very best for 2022. Tracy, Angela, Roxanne and Lorna
★★★★★ 5/5
TrustpilotExcellent service
Excellent service from Suzanne to amend a property title deed, very satisfied
Simon · 12 December 2023
Agent replied · 23 October 2024
Thank you Simon, we are very pleased to hear this. All the very best.
★★★★★ 1/5
TrustpilotI had a very poor experience with them back in 2021, I found them very rude and wouldn't use them again.
I had a very poor experience with Ian Wells back in 2021, I found them very rude and wouldn't use them again.
Zain · 21 February 2023
Agent replied · 23 October 2024
Dear Mr Hassan, we are sorry that you are feeling this way. Your review comments do not reflect our recollection of what was discussed with you about this situation at the time. We view communication as key, and communicating well with clients is something that we pride ourselves in. We would never wish to be rude to a client or to anyone else. It saddens us that you feel this way, and if you wish to explore this further with us please do not hesitate to email us direct - we would of course wish to respect your privacy on this. We are keen to listen to your comments, and we can also look back at the communications which we had with you at the time if this would be helpful.
★★★★★ 5/5
TrustpilotFor the first time dealing with ELP…
For the first time dealing with ELP ARBUTHNOT to purchase a house very satisfied for their job .friendly service,professional, and fast I am strongly recommending them and I will certainly use them again.
Consumer · 28 September 2021
Agent replied · 23 October 2024
Thanks very much for your comments, we are delighted that you are happy with our service. Best wishes
★★★★★ 5/5
TrustpilotVery efficient and helpful service
Provided a very prompt, efficient and helpful service in relation to the discharge of securities on my Edinburgh flat.
JJ · 23 March 2023
Agent replied · 23 October 2024
Thank you so much for taking the time to share your experience with us, we are delighted to hear this and and have passed on your kind review to our team.
★★★★★ 5/5
TrustpilotI can only recommend them
I can only recommend them. Absolutely professional service is provided by them. Thank you for everything, Ian!
Zsofia · 2 March 2023
Agent replied · 23 October 2024
Thank you so much for sharing your experience with us. We hope to be able to assist you again in the future.
★★★★★ 5/5
TrustpilotSimple and easy to deal with and clear…
Simple and easy to deal with and clear communication at all times. Thanks for supporting us through life events.
Mark · 5 December 2022
Agent replied · 23 October 2024
Thank you so much for sharing your experience with us. We hope to be able to assist you again in the future.
★★★★★ 5/5
TrustpilotCompact timeline got the job done with…
Compact timeline got the job done with no delays. Quotation and then final invoice almost matched.
Ian · 10 March 2023
Agent replied · 23 October 2024
Thank you so much for sharing your experience with us. We hope to be able to assist you again in the future.
★★★★★ 5/5
TrustpilotFriendly and approachable!
Outstanding friendly service throughout. I couldn't fault ELP's excellent client care and would be delighted to recommend them.
Mr · 18 November 2022
Agent replied · 23 October 2024
Thank you so much for sharing your experience with us. We hope to be able to assist you again in the future.
★★★★★ 5/5
TrustpilotAn absolutely brilliant service from…
An absolutely brilliant service from Irene and Sharon, as first time buyers we had no idea what buying entailed and Irene guided us through the whole process. Irene answered all of our questions swiftly and ensured we didn't panic or stress when we had issues with our mortgage. I cannot recommend their service enough.
Rebecca · 2 May 2022
★★★★★ 5/5
TrustpilotExcellent Service for a fair fee.
ELP dealt with a change of ownership on a property and title deeds for me. After receiving a number of quotes I received a very responsible fee for work done. Everyone I spoke with replied quickly and walked me through each step as required. I would 100% recommend and reuse their services.
David · 26 April 2022
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. And keep you updated all the way
Yvonne · 24 April 2023
Agent replied · 23 October 2024
Thank you so much for taking the time to share your experience with us, we are delighted to hear this and and have passed on your kind review to our team.
★★★★★ 5/5
FacebookThanks to Catherine Glynis and Laura for all their help in selling and buying our houses
Mae · 19 June 2018
★★★★★ 5/5
TrustpilotHighly recommended for service and fairly priced!!
Very happy with the professional and attentive service from Laura, who helped us immensely as first time buyers. Very understanding of our lack of basic knowledge in the house buying process and did a grand job of looking out for us and keeping us informed throughout - Highly recommended!!
Will · 2 June 2022
★★★★★ 5/5
TrustpilotHighly recommended local business that…
Highly recommended local business that has guided us safely with both property and commercial sales and purchases for over a decade in Edinburgh.Both Laura McFadzean and Duncan McFadzean offer a safe and steady pair of hands to guide you through the tricky Edinburgh market. Thorough and professional from start to finish.
Ana · 31 January 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.