Every review we hold for the City of Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 5/5
Facebook3rd time throughout the years we've used ELPAM for conveyancing (once with Laura, twice with Lisbeth Ann) and they have been fantastic every time. Always available to take calls and queries and Lisbeth Ann was great at offering calming words if my stress levels were getting too high! We were also selling 2 properties with ELPAM and both sold within a fortnight, so can't forget Glynis who dealt with us on both sales and who gave great advice. Can't recommend this firm highly enough!
Jason · 4 May 2017
★★★★★ 5/5
FacebookLisbeth-Ann was brilliant in every stage of the purchase of our new house. Being a new build, there were a few more considerations and things to think about compared to when we bought our first flat, and Lisbeth-Ann was really diligent in explaining the various pitfalls and different things we had to think about. The purchase day was as smooth and stressful as it could be. We reserved the plot last November, so has been a long lead in time and she was really great in all the work she carried out and in all our meetings and correspondence. I'd absolutely recommend Lisbeth-Ann and ELP Arbuthnott McClanachan to anyone purchasing a new property, especially a new build.
Michael · 11 October 2016
★★★★★ 5/5
FacebookI contacted Laura through the ELPAM website over 3 years ago looking for some advice about the Edinburgh property market. She gave me excellent, comprehensive advice at that time so I went back to her recently for ELPAM to sell my house.
The whole process of selling, from initial Home Report to exchange of contracts could not have gone more smoothly, particularly as the flat was sold with a sitting tenant. Laura is very proactive and always kept me up to date with progress.
I would highly recommend anyone looking to sell or buy a property to contact ELPAM. They have been extremely professional and proactive, what more can you want when selling a house. And in comparison to other solicitors I have used, ELPAM were a god send.
Phillippa · 22 May 2016
★★★★★ 5/5
TrustpilotExcellent service while buying a property
Laura and team provided excellent service while buying a property in Edinburgh. Really appreciate thier support in every phase from Bidding to completion of purchase. Highly recommended.
Balaji · 15 November 2022
Agent replied · 23 October 2024
Thank you so much for sharing your experience with us, our team are delighted to hear this, and we hope to be able to assist you again in the future.
★★★★★ 5/5
TrustpilotGreat First Home-Buying Experience with ELP
We first heard about ELP through a recommendation from our previous landlord, who suggested them for the process of buying a home.
Manuel · 29 July 2025
Agent replied · 23 October 2025
It was a pleasure assisting you Manuel, and thank you ever so much for your kind review. We wish you every happiness in your new home!
★★★★★ 5/5
TrustpilotExcellent experience
I've used the services of ELP twice now - with buying and selling property, and with an employment law issue. In each instance I was greatly impressed with their responsiveness and attention to detail. Communication was superb, and I felt that I was being well-represented at every point.I intend to use their services again in the future, and wouldn't hesitate to recommend them.
David · 22 September 2023
Agent replied · 23 October 2024
Thank you for your kind review David, we are delighted to hear this and wish you all the very best.
★★★★★ 5/5
TrustpilotProfessional Service
I'm delighted I chose Arbuthnott McClanachan to perform the discharge of my mortgage and title deed transfer. Laura clearly explained the process and handled everything quickly and efficiently. It was also a very reasonable rate compared to other quotes. I'd be happy to use them again and recommend to others.
Mr · 31 May 2024
Agent replied · 23 October 2024
Thank you Mr McLachlan, we are delighted to have been able to assist you.
★★★★★ 5/5
TrustpilotOnce again a very professional service
Once again a very professional service. We would like to thank all staff especially Laura and Lisbeth ann. Kenny and kim
Kenny · 21 January 2023
Agent replied · 23 October 2024
Thank you so much for sharing your experience with us, we have passed on your kind review to our team. We hope to be able to assist you again in the future
★★★★★ 5/5
TrustpilotGreat conveyancing service
Lisbeth-Ann and Laura were great through the whole process, very helpful and friendly with good attention to detail.
James · 14 April 2023
Agent replied · 23 October 2024
Thank you so much for taking the time to share your experience with us, we are delighted to hear this and and have passed on your kind review to our team.
★★★★★ 5/5
TrustpilotOutstanding - very professional
We have used ELP Arbuthnott McClanachan for a number of matters and have always found them to be friendly, helpful and highly professional. 100% recommended.
Craig · 9 May 2025
Agent replied · 27 May 2026
Thank you very much, we are delighted to hear this!
★★★★★ 5/5
TrustpilotLisbeth Ann has handled several…
Lisbeth Ann has handled several property transactions over the years for us and is always extremely friendly and very professional. She is well supported by Laura who is very approachable, was in touch regularly and kept us up to date with progress. Roxanne and the girls in the property department did a great job too with sound advice and support. Thanks to all, Lois and Scott
Lois · 2 April 2023
Agent replied · 23 October 2024
Thank you very much Lois and Scott for your extremely kind words, it was our pleasure. We will pass this on to our team, and do let us know if we can assist you again in the future.
★★★★★ 5/5
TrustpilotHighly recommend
A huge thank you to Laura and Brittany who were professional, hard working and friendly thought the home buying process. I would highly recommend them both and ELP Arbuthnot McClanachan. Buying and selling can be stressful and confusing at times but we felt safe and well informed at each stage. Thank you and well done all! Caroline and Andy Marchant
Caroline · 1 February 2022
★★★★★ 5/5
TrustpilotI cannot recommend more highly the…
I cannot recommend more highly the services of ELP Arbuthnot McClanachan Solicitors - in particular by Duncan McFadzean Director of Employment, Commercial & Litigation.
Malcolm · 9 May 2025
Agent replied · 27 May 2026
Thank you for your extremely kind words, very pleased to have been able to assist you, Duncan.
★★★★★ 5/5
TrustpilotTrusted
I recently needed help with an employment law issue and solicitor, Ian Wells, was knowledgeable, professional and very efficient. I had worked with the firm many years before so I was confident to work with them again. I will be using them for my next property purchase as well. They can be trusted and extremely helpful. Highly recommended.
Satisfied · 27 September 2023
Agent replied · 23 October 2024
Thank you very much for your extremely kind review, we will pass this on to Ian. We wish you all the very best.
★★★★★ 5/5
TrustpilotFirst class service
First class service - the sale of my wee flat in Edinburgh went through without a single hitch!
Sandy · 3 February 2023
Agent replied · 23 October 2024
Thank you so much for sharing your experience with us. We hope to be able to assist you again in the future and wish you all the very best.
★★★★★ 5/5
TrustpilotSale and Purchase
I work for ELP Arbuthnott McClanachan in the property department. I recently experienced their excellent service first hand on my own sale and purchase, both through my colleagues in property and through conveyancing solicitor Lisbeth-Ann Pay and Legal Secretary Laura Tripney. My own personal experience has only added to my belief in our company and my pride in being part of this fantastic team!
Lorna · 25 March 2023
Agent replied · 23 October 2024
Thank you so much Lorna, it was both a pleasure and a privilege to assist you with your sale and purchase. You are a fantastic colleague and client! We wish you all the very best in your new home!
★★★★★ 5/5
TrustpilotFantastic service.
I have no hesitation in recommending this company for help and advice in a employment matter as a employee.The invaluable advice and support made leaving my company a much smoother process, a big thank you for Duncan who guided me through this with excellent skills.
John · 28 May 2024
Agent replied · 23 October 2024
Thank you for your kind words John, delighted to have been able to assist you, Duncan.
★★★★★ 5/5
TrustpilotDuncan McFadzean - employment law
Duncan’s assistance with employment law matters was invaluable. The advice given was professional and at each stage the options available were outlined clearly and considerately. Communications were of a high standard and this helped to ensure progress was smooth and efficient. I would highly recommend Duncan to anyone who requires help or advice on employment law.
Matthew · 17 March 2022
★★★★★ 5/5
TrustpilotI've used ELP for 2 house purchases
I've used ELP for 2 house purchases, one house sale and making my will. They have always been friendly and efficient and explain anything you don't understand. I always felt they had my best interests at heart. Special mention to Catherine, now sadly (for me, not her) retired! Good hand over to Lisbeth-Ann.
Ms · 23 May 2022
★★★★★ 5/5
TrustpilotResidential property
ELP helped us with a residential property matter. They handled the matter efficiently and were very good to deal with.
Anonymous · 3 May 2025
Agent replied · 23 October 2024
Thank you, we are really delighted to hear and appreciate you taking the time to provide us with a review.
★★★★★ 5/5
TrustpilotHelped us non-Scots navigate the Scottish property purchase process
We used ELP to help us purchase a flat in Scotland. We live in North Wales so the Scottish legal system was new to us. ELP brought us up to speed with the Scottish process of buying a property and were professional and efficient throughout the whole process. I wouldn't hesitate to recommend them. They made the process stress free as we knew throughout that they had everything under control as they communicated with us regularly.
Jo · 22 December 2020
Agent replied · 23 October 2024
Dear Jo,Thank you for this kind review. We hope we can be of assistance again in the future.
★★★★★ 4/5
TrustpilotHaving bought the property last year…
Having bought the property last year during lockdown, there were a few things which we all had to get used to, including virtual correspondence and lack of face to face contact. Lisbeth Ann and Laura were extremely professional in their approach and I thought their work throughout was exemplary. Would certainly recommend to anyone!
MR · 23 January 2022
★★★★★ 5/5
TrustpilotThis is the second time I have used ELP…
This is the second time I have used ELP and I have to say, they are extremely professional and very responsive. They guide you through the complicated paperwork and processes of purchasing the property step by step. I would like to thank Lisbeth & Laura once again. Looking forward to continuing business again, thanks ladies.
Huseyin · 15 November 2021
★★★★★ 5/5
FacebookI contacted Laura about the sale of my mother’s house. She and her team were amazing and took all the pain of selling a property away from us. Their communication was brilliant and explained and reminded us of every step, so this went smoothly. The team were also very sensitive and caring when needed, returning calls promptly and made you feel special. I would highly recommend the team.
Michelle · 11 January 2022
Agent replied · 22 July 2025
Thank you so much Michelle for your lovely review. It was an absolute pleasure handling your sale. Laura and the team.
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