Bridgfords Lettings Chorley reviews

★★★★★ 5/5

Google

The service I received at Bridgfords from start to finish was excellent. Clear and speedy communication and very professional. Katie and Adrian were very helpful and understanding and also flexible with viewings. I would definitely recommend them!

Hayley · 15 November 2023

★★★★★ 5/5

Google

Sold a property recently, put on the market in August and near enough sold straight away with sale completing in November, very professional in every aspect of the sale from viewings to the sale completing. Would highly recommend. Even thinking of selling my own property and wouldn’t go with anyone else, thanks Louise and staffPositiveResponsiveness, Quality, Professionalism, Value

Andy · 13 June 2021

★★★★★ 5/5

Trustpilot

Bridgfords Disley were fantastic!!!!!

We sold our home through Bridgfords in Disley. They were fantastic! After being on the market for over seven months with another agent, we asked Mike to come and value our property. They sold it in a day of it going on the market!

Chloe · 5 May 2026

★★★★★ 5/5

Google

My partner and I were struggling to find a new home and time was becoming desperate. Other estate agents didn't take the time to understand what we needed, wanted and our situation. Other estate agents were standoffish and reluctant to help. Katie and Adrian at bridgfords were a massive help, understood our situation, guided us through the process and made the transition easy and painless. I would highly recommend the chorley bridgfords team

Joe · 5 June 2024

★★★★★ 1/5

Trustpilot

STAY AWAY!!!! SCAMMERS!!!!

Why I need to give them one rate star. They don't deserve even for 0.Scammers and unprofessionalls.September 1st I should have moved to a rented flat in Manchester. On the pics and you tube short movie sent by this agency( which are old to attract attention !!!) everything looks very nice.In the reality completely different. Place is not in a good condition to live in, not even in a basic. It's not health and safety. Flat had not been cleaned after previous tenant or even tenants(if someone really lived before). Inspection had not been done before my moving date. Mould is everywhere in the flat, walls are dirty (black),gas cooker is damaged, knobs pop out and using of it may cause fire and even explosion, there is no possibility to open windows, in case of a gas leaking or dense smoke there's no chance to make flow of air, in case of a fire the only one way to escape is through main door only, smell of this flat is disgusting, grouty mould in the bathroom. Old, dirty mattress with stains. Old shaking wardrobe that may collapse and cause injury. A devastated piece of furniture inside the room. Living there may cause serious health and safety problems.Flat should have been prepared before moving. But no one did anything.Letting agent/Landlord was not in the flat during moving in. Key collection in the branch. Flat looks like an abandoned place!!!!Straight away I gave termination to the landlord due to negligence.I asked for a full refund but they are not (letting agency/ landlord)willingness to do this.I recorded video and took some pictures (if someone would like to see, pls contact me)One week after my moving date agency sent cleaners (8th September)cleaners to that flat. Next day I came there to take a look at a result. Cleaners done - bathtube, toilet. In the kitchen - worktops, cupboards and top of the gas cooker.Knobs from the gas cooker poped out as previously.Walls not even touched. Mould still there. Rest as I mentioned above.I returned keys to the letting agency.Next week (Monday 12Sep) I received an email from letting agency that landlord agreed to release me from the contract but wants to keep my deposit which I think in these matter is absolutely not fair.I'm feeling scammed depressed,broken down and humiliated.If you will find good place in a very attractive price and want to arrange viewings then agency usually will never give you any response or send response that flat/house is not available anymore.If you call them and say you're interested and ready to pay then you attract attention.Agency and landlord earned money and have you deep in their ......!!!!Shame I can't puy in here pics and movie.I lost £1290. Luckily I could come back to my former place. Otherwise I would be homeless or had to move into that ruin place.STAY AWAY and RUN AWAY!!!!! Not worth your health. Do not waste your time.Branch in Chorlton, Manchester

Michał · 25 September 2022

★★★★★ 5/5

Google

Absolutely brilliant with me and my partner Very efficient and patient Lovely team thank you very much

Lew · 19 March 2026

★★★★★ 5/5

Trustpilot

Bamber Bridge Office

Bamber Bridge OfficeJust a note to say a huge thank you to Jayne and Lisa, this is the third house they have sold for us throughout the years - and each within 6 weeks. They have always taken care of everything from viewings through to sales and always go above and beyond to assist us as our family has grown.Huge thank you for everything.Lindsay and Steve

Lindsaylittlewoodhotmail.co.uk · 18 November 2023

★★★★★ 5/5

Google

The help and guidance I received when letting my house for the first time was incredibly professional. Katie, Adrian and especially Lyndsy were always on hand to answer any questions I had and they made the whole process very smooth.

Calum · 13 June 2023

★★★★★ 5/5

Trustpilot

Had a great experience with Bridgfords…

Had a great experience with Bridgfords when renting our new flat Katherine made it so easy for us pensioners who are not so tech minded. It was all done in around 10 days and we are loving our new home. Thank you to all the staff at Chorley your brilliant.

Beryl · 19 September 2024

★★★★★ 1/5

Trustpilot

Bridgfords

Extremely unprofessional company.Absolutely no communication skills with each other (or with us as the landlords). This resulted in us losing money, and money being taken incorrectly on several occasions.Whenever an issue was raised with Stephen, we had to send numerous emails over weeks to receive any answers as to what was going on. They always had to be chased up, and would never email on their own to let us know what was happening.When an issue had been raised, some staff would send patronising emails, rather than trying to solve the issue, especially Chloe and Lauren. This was just another area of unprofessionalism that was shown.A company that was sent to take photos to assess damage to the property was appalling. They 'forgot' to take photographs of important areas that had been damaged, such as the flooring that had come up.A tenant reported a leak to the company, which was not reported to us at all (again a lack of communication). This resulted in us having to pay over 1500 pounds for a new floor.We were told that no further money was owed to the company, and all that was left to sort was the amount of deposit money that would be returned to us for damages to the property. When we received this, hundreds of pounds had been deducted from the company, with no explanation as to what this was and why this was deducted.On another occasion, we told the company not to carry out an annual gas check as the tenant was leaving. They ignored this, did not even bother to let us know that they had carried this out until over 2 months later when we continuously questioned what was going on. We never received this money back, and despite emails proving the lack of communication, not even an apology was given.It became extremely obvious that this is simply a money making business, with no regard for the customer. We originally had Bridgfords in full control of the property, however with every necessary repair, they would always quote ridiculous amounts compared to any other company that we dealt with. They tried to take money off us at every opportunity, again with a lack of explanation and no actual service.We have numerous properties, and would definitely not recommend this company, or use them to manage any of our properties in the future. A huge improvement in communication and professionalism needs to be made.

Nicole · 11 September 2022

★★★★★ 5/5

Trustpilot

Grace at Bridgfords Withington was…

Grace at Bridgfords Withington was great in helping us through the viewing and application process. She fit us in last minute to a viewing of a house in manchester that we ended up signing and was excellent at keeping us updated during the whole process. Couldn’t have asked for better :)

Niamh · 16 August 2024

★★★★★ 5/5

Google

Can’t speak highly enough of the team at Brigfords who I have dealt with both personally and professionally and have always found to be the best. They know their stuff and really drive transactions through but combine that with care and kindness which sets them apart from their competitors. Particular mention for Emma, who was absolutely brilliant helping me with a recent personal transaction; I simply couldn’t have done it without her.

Jaime · 15 May 2024

★★★★★ 5/5

Trustpilot

We are letting

We are letting - our Main contacts have been Through Megan M . She has proven knowledgeable around the new legislation. Flexible in her dealings with us . Most importantly easy to communicate with and responsive.

David · 13 June 2026

★★★★★ 5/5

Google

Fantastic experience with Bridgfords. Emma was fantastic at keeping in touch and made sure the process was moved as quickly as possible. She was a great support and I would definitely work with her again!

C · 16 September 2023

★★★★★ 5/5

Google

Fabulous team and helped the purchase of our new home go extremely smoothly! Melissa and Louise made sure that all areas were covered, and helped us with communications with solicitors and the vendor. Couldn't have wished for a better service and will definitely work with the team again for future purchases and sales.PositiveResponsiveness, Quality, Professionalism

Rachael · 13 June 2021

★★★★★ 5/5

Google

Absolutely fantastic service from Bridgfords! We recently purchased a house via them and Emma was so helpful and provided us with regular updates throughout the process. I would highly recommend them to anyone looking to buy/sell.

Kristian · 17 August 2023

★★★★★ 5/5

Google

Brigfords came highly recommended to me for letting out properties and I can say the process was Seamless from start to finish. I instructed Brigfords to market my property for rent using their full management property service. The team were fantastic, the property was marketed to a high standard, and after only days days of viewings I had applications for tenants. All elements were taken care of including certificates for the property/ cleaning and any small maintenance items without me having to even think about it. The property had a let agreed within a few days of being on the market and there is a suitable family now in the home. Lyndsy my lettings manger and Katie the negotiator were particularly excellent. I hope this is the start of a very long and successful relationship.

Kate · 15 November 2023

★★★★★ 5/5

Google

I recently bought a property through Bridgfords Chorley branch and Emma Mudd was excellent throughout the process. She went above and beyond the call of duty to ensure that the transaction went through in a timely fashion (even dealing with matters out of hours). I cannot recommend Emma highly enough - best agent I have ever dealt with. Well done Emma!

Thistlethwaitem · 14 June 2019

★★★★★ 5/5

Google

From the initial contact until move in Katie has been there every step of the way. For my first experience as a tenant all the nervousness was alleviated with the help and guidance received.

Gareth · 16 September 2023

★★★★★ 1/5

Trustpilot

They rented me a house at 26 Jefferson…

They rented me a house at 26 Jefferson Walk ST16 1WF and I listened to construction noises for 1 year and they forced me to sign an additional contract for 1 year even though I told them before. They tried to rent me this house above market prices. When I left, they had no other choice so they rented it to others at a lower price. They are not honest and try to rip people off. Also, do not trust the zero deposit system, they work together and try to get money from you

Emre · 22 April 2025

★★★★★ 2/5

Trustpilot

Had to call numerous times over two…

Had to call numerous times over two days before someone answered, waited a week for the viewing to be called two two hours before for confirmation I was attending, then one hour before they call again and cancel because someones car broke down. Absolute pants.

Lee · 21 March 2026

★★★★★ 5/5

Google

Highly recommend Brigfords, Katie especially, I found my perfect property to rent and they helped all the way through, love my flat, thanks guys x

Chantal · 14 March 2024

★★★★★ 5/5

Google

Absolutely a brilliant Estate Agent, very helpful, made me feel at ease, responded to all my emails straight away, I dealt with Katie, she is great, reliable, friendly and kept me updated with everything, and even when i was worrying she made me feel better and at ease, would recommend them to anyone

Jackie · 13 June 2021

★★★★★ 5/5

Google

From start to finish Lou and her team have been amazing. Would highly recommend, they was very quick to answer any questions via email or phone and made this normally stressful experience a lot easier. 10/10

Stephen · 13 June 2023