Trusted Agent profile Β· Chorley

Bridgfords Lettings Chorley reviews

β˜…β˜…β˜…β˜…β˜…

801 reviews across 2 platforms

16 / 18 High Street, Chorley, PR7 1DN

Bridgfords Lettings's office in Chorley, at 16 / 18 High Street, is rated 3.4 out of 5 across 801 reviews on two platforms, including 370 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of two awards Bridgfords Lettings won in 2026.

Google logo

4.8 / 5

370

Reviews on Google

This office

Trustpilot logo

431

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Bridgfords Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Chorley office, from every platform, shown as written. First names only.

5/5

Google

We have recently bought a house where Bridgfords were the agent. Huge thank you to Emma in particular who had excellent and frequent communication throughout, was polite and professional and came across as genuinely excited for us and enthusiastic for our move (despite us not actually being her client). Pleasure to deal with and would recommend!

Claire Β· 13 June 2023

Agent replied Β· 12 June 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

It's easy to think that all estate agents are the same but having dealt with others in the past I can honestly say that Bridgfords are head and shoulders above the rest. …

David Β· 16 March 2026

Agent replied Β· 16 April 2026

Thank you so much for your kind words! We take pride in providing top-notch service and are delighted to hear that Emma and our team went above and beyond to ensure your sale went smoothly. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We have rented out our property through Bridgfords Chorley and are using their full management service. I must praise the team Lyndsy and Katie, they are absolutely brilliant. Lyndsy has always been responsive to my query. She is knowledgable, professional and friendly. She always provides helpful suggestion and feedback to address any concerns I have, I can't thank her enough. I would definitely recommend Bridgfords Chorley to those who are looking to rent out their property. Thank you.

Chia Β· 10 November 2024

Agent replied Β· 12 June 2024

Thank you for taking the time to leave us this tremendous 5* review Chia Ling Liu. Kind regards, Lucy, Customer Relations.

5/5

Google

Cathy and the team were amazing during this relet. It was complicated with much renovation work needed and they coordinated it so well for me I could not have been more impressed.Thank you

Joan Β· 24 September 2024

Agent replied Β· 24 October 2024

Thanks for the excellent 5* review Joan! Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Holly & Nathanial @ Stockton Heath

I’m so grateful to Nathanial, Holly and Sam at Bridgfords Stockton Heath. They’ve helped me through two moves during one of the hardest times in my life, and their support has genuinely meant the world. They were kind, patient and completely on top of everything.

RL Β· 4 August 2026

5/5

Google

The service from Katie and the team at Bridgfords was outstanding, better than some other agencies, my wife and I have utilised. They answered all of our questions and promptly replied to our queries. Would highly recommend. πŸ‘ …

Billy Β· 5 June 2024

Agent replied Β· 12 June 2024

Thanks Billy for your amazing recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Couldn’t recommend more! Louise, Jane and the team have helped me so much through a very difficult situation. Can’t thank you all enough for helping me sell my house. Jane and Louise went above and beyond to do everything possible to ensure the sale completed. Thankyou so much again!

Jordan Β· 16 October 2023

Agent replied Β· 12 June 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I have been a tenant of Bridgfords for some time and have recently moved into a new property. The service received from the team is outstanding. They are consistently helpful, friendly and listened to what I needed. I would highly recommend. Thanks to Katie, Lyndsey and Adrian.

Rachel Β· 15 November 2023

Agent replied Β· 12 June 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

Very happy with the service from Bridgfords. I was selling from a distance so communication was critical. There were regular phone calls from Steph giving updates on progress and it was always very easy to get in touch with the office. If an answer wasn't available straight away then a call back was received soon afterwards. The office also dealt with viewings seamlessly.

Liz Β· 13 June 2022

Agent replied Β· 12 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Avoid like a plaque

The Property management company in Manchester is an absolute disgrace and very unprofessional.I have serious issues with my apartment for the last 4 weeks and nothing has been done I’ve sent over 10 emails to the property manager and getting fobbed off by Bridgfords and the Landlord That’s the trouble with Landlords good enough to take my money but when it comes to maintaining issue they simply ignore you.I’ve now forwarded all my emails to a property ombudsman

Rhys Β· 26 November 2023

5/5

Google

I have two properties let and managed by the team at Bridgfords Chorley. I am extremely happy with the service they provide and would thoroughly recommend them. They deal with any queries immediately and manage all aspects of what can be a stressful process with tenants and finances. The whole team have been fantastic and special thanks to Lyndsey McGlade and Katie Summerfield for their professionalism and ongoing support.

Dan Β· 13 June 2021

Agent replied Β· 12 June 2024

Thank you for your amazing 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

The folks at the agency are very helpful. Excellent service , helped me with the viewing and booking of my new home. Very responsive to your queries. Special thanks to Adrian and Katie for sorting out the paperwork in the holiday period.

Jatin Β· 13 February 2024

Agent replied Β· 12 June 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Amazing letting department! Adrian has been in touch with me till he had a property that was right for me. Every time I've rang the office everyone has been very pleasant and helpful, I really appreciate all the work they have done for me and I'm really happy at my new house.

Eimantas Β· 13 June 2023

Agent replied Β· 12 June 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

I wrote an email to one of their sales…

I wrote an email to one of their sales colleagues about a viewing who wouldn't open the door to me. The sales colleague never responded back to my email. Plus they've not bothered to notife me about a property I was interested in but is now sold!

Rachel Β· 27 June 2026

5/5

Google

Emma at Bridgfords has been outstanding to work with. She is dedicated, proactive, and kept me updated throughout the entire process. Her professionalism and commitment made everything run smoothly, and I would highly recommend her to anyone looking for a reliable estate agent.

S Β· 10 November 2025

Agent replied Β· 12 November 2025

Thank you for your kind words! Our team at Bridgfords is proud to have Emma on board. Her dedication, proactivity, and professionalism are what make us stand out in the industry. We're glad she could make your experience a smooth one. Thank you for your recommendation! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Perfect service from start to finish . All the staff are welcoming, knowledgeable and on the ball. They are proactive in the marketing and selling as well as so helpful dealing with solicitors. Nothing is too much trouble . If you want to sell your home, I would recommend Bridgfords Chorley 100% as the best local estate agent . Well done and thank you for making our house sale an absolute breeze.

Deb Β· 5 December 2024

Agent replied Β· 8 December 2024

Many thanks for the great recommendation, 5* review and your kind words Deb. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Bridgfords Gosforth

Bridgfords Gosforth - categorically the worst letting agents I have ever dealt with. They were very efficient at getting credit checks completed and the rent and deposit organised. After that though the service was appalllng. We picked up they keys a few days before we moved in and noticed a wash basin in the ensuite was smashed, and the premises was generally dirty (not mentioned on the inventory). Rang and advised - and said they could access the property to repair if necessary. It was not repaired when I moved in and I was advised this was because I needed to report through their portal. In the first week I had to report repairs - washing machine not plumbed in, broken toilet seats, kitchen cupboards so dilapidated the drawers fell out when opened, gas fire not working, thermostats missing/broken on radiators, ventilation fans not working plus the smashed basin. It took them 7 weeks to get some of the repairs done, the remainder were outstanding when I left 6 months later. I chased and chased but just got told they aren't priority repairs (repairs on white goods are supposed to be prioritised). Once I handed my notice in they were super efficient at arranging viewings to get some other poor fool to pay Β£850 to live in a cold badly maintained property.Although I have seen a copy of the check out report which mentioned lots of issues, all of which predated my tenancy, I have never had confirmation that the Land Lord is happy ( They brow beat me into taking a zero deposit arrangement which was very expensive so I don't have a deposit to come back) All in all swift to take your money slow to respond to issues and communications demonstrate how little they care about their tenants. I cannot recommend highly enough that you avoid this business like the plague.

Sally Β· 5 August 2023

5/5

Google

I have rented out 2 houses through Bridgfords Chorley for a number of years and have always been really happy with the service they provide, especially Lyndsy and Katie who are my main points of contact. They are knowledgeable, professional, so friendly, give excellent honest advice and I know that my rentals are in safe hands. To anyone looking for a letting agent, look no further.

H Β· 13 June 2021

Agent replied Β· 12 June 2024

Thank you for your amazing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Could not be more happy with the way the sale of our property went through with Bridgfords, thanks to Emma and Louise. We sold the house quickly and at a price we were very happy with. Emma and Louise were always on top of the process and kept things moving, while helping us to stay reassured and relaxed. Would use Bridgfords again and would certainly recommend them. Peter and Pat

Peter Β· 13 June 2020

Agent replied Β· 12 June 2024

Thank you for your 5* review of our hardworking team. I will ensure your kind words are forwarded to the branch and we look forward to helping you again in the future, should you need us. Best wishes Emma

1/5

Trustpilot

would not recommend this company to any…

would not recommend this company to any landlord. The fees are extremely high, with additional charges that are not always made clear from the outset. Communication is poor, and it is often very difficult to get hold of staff when you need support or answers.

Andrew Β· 24 June 2026

5/5

Trustpilot

A cheerful professional that brightens up your day...

I am the director of GLY UK Immigration Support Services Co. Ltd. which serves our HK clients in finding ideal homes here in the UK. Over the years of our operation, we learned to value true professionals in the estate agencies, who are, like Louise Coghlan of Bridgfords, very enthusiastic, responsive, and very patient to answer questions and resolve issues we encountered during the renting process. Louise is also one of the most cheerful estate agents I have ever met…so pleasant to talk to and to work with!.I am always pleased to recognize a true lettings professional who demonstrates knowledge, passion and commitment to her work. And me and my team are grateful for the support Louise has given us!Jonas FungDirectorGLY UK Immigration Support Services Ltd.

GLY Β· 12 July 2023

5/5

Trustpilot

Excellent Service

After using other Agents locally for many years, I have got to say the service I received from the team at Cheadle hulme was outstanding. From the minute I spoke to Jemma I knew I was experiencing a different level of service. I dealt with Louise who kept me update and informed through every viewing, just superb, snd not forgetting Liam who when I had any queries dealt with them immediately- Thankyou to the whole amazing team, you will now have my other houses to let. 5 ⭐️

Sharon Β· 11 July 2023

5/5

Google

A massive thank you to Emma and the team at Bridgfords! They have been so helpful and kept us up to date through each stage of buying our first house. Would definitely recommend 😁 …

Rosie Β· 13 April 2024

Agent replied Β· 12 June 2024

Very kind of you to leave our local team this 5* review! I shall ensure they are made aware of your wonderful comments! Best wishes, Scott @ Customer Care

5/5

Google

We had to leave our current property due to a terrible landlord and mould, and our letting agency weren’t very supportive. Bridgfords on the otherhand have been fantastic, moving in was really simple and they were on hand to answer any of our questions! They’ve supported us while we’ve settled in, and at no point have we felt left in the dark. If we are to move in the future, we will be sure to try and choose a property they manage. Thanks, Trey & Tyla

Trey Β· 5 June 2024

Agent replied Β· 12 June 2024

Many thanks for your wonderful comments and 5* review Trey. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bridgfords Lettings's Google reviews

Questions about Bridgfords Lettings Chorley

How many reviews does Bridgfords Lettings Chorley have?

Bridgfords Lettings's Chorley office has 801 reviews across two platforms: 370 on Google, 431 on Trustpilot (across the whole business).

What is Bridgfords Lettings Chorley's rating?

Bridgfords Lettings Chorley is rated 3.4 out of 5 across all 801 reviews, and 4.8 out of 5 on Google from 370 reviews.

Has Bridgfords Lettings won any awards?

Yes. In The Trusted Agent 2026 awards: Bridgfords Lettings, Chorley won Platinum; Bridgfords Lettings, Altrincham won Trusted Agent.

Where is Bridgfords Lettings's Chorley office?

Bridgfords Lettings Chorley, 16 / 18 High Street, Chorley, PR7 1DN.

The Trusted Agent

Is this your office? Claim your page.