Trusted Agent profile Β· Chorley

Bridgfords Lettings Chorley reviews

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801 reviews across 2 platforms

16 / 18 High Street, Chorley, PR7 1DN

Bridgfords Lettings's office in Chorley, at 16 / 18 High Street, is rated 3.4 out of 5 across 801 reviews on two platforms, including 370 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of two awards Bridgfords Lettings won in 2026.

Google logo

4.8 / 5

370

Reviews on Google

This office

Trustpilot logo

431

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Bridgfords Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Chorley office, from every platform, shown as written. First names only.

5/5

Google

I recently rented a property through bridgfords Katie and Adrian were fantastic they made the process nice and easy and helped every step of the way. They were both so friendly and made me feel at ease. Absolutely in love with my new place. 😊 …

Emma Β· 18 July 2023

Agent replied Β· 12 June 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Oliver Hawksworth is an exceptional…

Oliver Hawksworth is an exceptional Property Manager in the Sheffield Office.We have had a number of major problems with the flat he manages in Leeds for us and every time Oliver has solved the problem after really going the extra mile to do so!He is also friendly and courteous and extremely prompt in his responses - well done Oliver!CJ

Christopher Β· 21 August 2024

5/5

Google

Recently bought a house through Bridgfords via Emma. Emma was wonderful throughout the process, keeping me updated regularly always professional and with a smile on her face. I can highly recommend using Emma when buying, selling or renting property. Thanks again Emma for all your hard work.

Nic Β· 13 June 2023

Agent replied Β· 12 June 2024

Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.

5/5

Trustpilot

The Best Professionals in Property Management & Client Relations

I met the best professionals in Bridgfords since my entry into the UK. They followed every step with us and concluded the deal professionally.Lisa McNamara was exceptional and pragmatic, Lucy Dagless was following up in ensuring we made no mistakes as we progressed through the stages. We assured them of our utmost cooperation and will ensure we keep the asset in good shape and won't let them down for trusting us.Thank you Lisa. You are an asset to Bridgfords. Please accept our kindest regards.

Edward Β· 12 May 2023

5/5

Google

I would like to say a massive thankyou to the team at Bridgfords for there help, organisation and support throughout our house buying experience. Specifically my experience with Gemma and Emma who were always there to offer support and advice whenever I needed it even in the weeks after we received the keys. They also constantly ensured I was kept up to date throughout the process and if it wasnt for there efficiency and professionalism i feel the process would of taken a lot longer. Thanks again guys!

Jessica Β· 13 May 2024

Agent replied Β· 12 June 2024

Jessica Woosey thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

You're a star Ellie

Just wanted to mention the first Class service received by Ellie in the Tynemouth office. She is more than helpful every time I speak to her. I am a Landlady and despite the extremely expensive charges Bridgefords have for every aspect of Letting, it is Ellie who is polite, extremely efficient, always pleasant and a delight to deal with. Service like this needs to be recognised ...Ellie should run the office as nothing is ever too much trouble. I was visiting recently from London and Ellie was off, sadly. Other staff were on the phone and didn't even acknowledge I was there! so rude considering the money I pay them. I am in the Property business myself, so know how people expect to be treated. Well done Ellie, you are an asset to Tynemouth!

Pamela Β· 28 April 2023

5/5

Google

We bought a property with Bridgfords, Chorley. Throughout the buying process, Steph was absolutely fantastic, helping us along the way and finding us the perfect property. She kept us informed throughout, which was invaluable. If we ever decide to move again, we wouldn’t hesitate to use Bridgfords Chorley for our move. Thank you Steph!!PositiveResponsiveness, Quality, Professionalism

Samantha Β· 13 June 2022

Agent replied Β· 12 June 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Lee Johnson from Countrywide…

We met Lee Johnson from Countrywide without any knowledge about house buying or what is needed to make it happen. He enabled us to create our credit profile as we had never had credit before and needed this to get a mortgage. He told us everything about getting the maximum we can afford from our salaries, making sure we had the best mortgage provider/rate and also ensuring that if anything bad was to happen, the house and our earnings would be covered and the house would be paid for! Lee I cannot thank you enough for enabling me and my wife go from renting to homeowners with peace of mind. Especially during a time of mortgage uncertainty (late 2022). Fantastic work! I highly recommend Lee to anyone who is either new to buying/selling or is seeking advice on what to do! THANK YOU! You have made our journey effortless.

BuckeyZS Β· 23 March 2023

5/5

Google

Our move was successful and mostly ran smoothly thanks to the lovely staff at Bridgfords (Chorley). My family want to say a big thank you to Katie and Adrian, who were so friendly, polite and understanding throughout our move into our first family home.

Aaron Β· 18 July 2023

Agent replied Β· 12 June 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Completed yesterday on my new house. Massive thanks to Emma who was my saviour and carried me through as a buyer. She was polite efficient and pulled out all stops to make the process less stressful. Would definitely recommend and use her again without hesitation.

Maxine Β· 13 June 2023

Agent replied Β· 12 June 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

I had an appointment booked for today…

I had an appointment booked for today at 2.p.m with the view to put my house on the market so I would be in a position to make an offer on a viewing tomorrow. I received a call around 1.30 to inform me that the agent is running 30 minutes late, making the expected visit for 2.30. 3.15 came. I rang the agents to be told she's not attending. To rub salt in the wounds furthermore I was told she couldn't come to me because of traffic and she would make the visit after me late. Viewing cancelled as I had wasted my day off waiting round for nothing.

Lily Β· 17 July 2025

4/5

Google

Excellent, professional service from start to finish. Realistic, achievable sale price quoted for our house and we actually got a good offer on our first day of viewings. We were kept up to date on a weekly basis with how the sale was proceeding and the staff were always happy to answer any questions. The only negative thing I could say is that I now wish we had stuck with our original plan of going with Bridgfords solicitors, instead of going with a different firm - it would have been a lot easier (LOL, I can already here "I told you so" in the background 🀣🀣🀣)

Yvonne Β· 13 April 2024

Agent replied Β· 12 June 2024

Thank you for your terrific review Yvonne Cameron. Best wishes, Lucy, Customer Relations.

5/5

Google

I cant recommend Bridgford's enough - particularly Emma. She has communicated regularly throughout the whole process of my purchase, and chased up the whole chain regularly too (She was the only estate agent in the chain that did this). Had it not been for Emma, I don't think I would be in the house yet.

Kerry Β· 13 June 2022

Agent replied Β· 12 June 2024

Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

Separately sold and then bought a house with these guys. Both times were extremely responsive and kept me up to date with everything that was going on. Very good advice, highly professional and yet personable - got the balance just right. Thanks so much to Steph, Emma and Louise. Wouldn't hesitate to use again.PositiveResponsiveness, Professionalism

J Β· 13 June 2022

Agent replied Β· 12 June 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

Best estate agency out there(especially Chorley branch) So helpful through the whole process tho! I want to thank Steph,Louise and our mortgage advisor Gemma for the hard work and effort they’ve put in the whole process! You girls are real professionals! Keep the good work and i wish you all the best! Regards Damian 😊

Ouch Β· 13 June 2022

Agent replied Β· 12 June 2024

Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Outstanding Customer Service!!!!!!!!

Samantha Hyde - What a gem!!!!!!!!What an absolute treasure and the epitome of true customer service!!!!! Sam is very efficient and nothing is too hard for her even if it’s outside her job description- she will find someone who can help and I don’t know what I would have done without Sam in the last few months leading to my purchase!!!!!!!! what a credit to the business her name deserves to be in shining lights!!!! Thank you Sam for an amazing service and for ongoing support. You have gone above and beyond the call of duty, Bridgfords is very lucky to have someone of your calibre as an employee!!!!! Wow!!!!

Carol Β· 27 February 2023

1/5

Trustpilot

Contractors should avoid at all costs!

Contractors should avoid at all costs!! We fitted a cylinder in a property for this agent, and have received no payment, now three month overdue. They tried to pass us onto the landlord when we’ve worked direct with them. We’ve still heard nothing, despite numerous calls, emails, complaints. We will be forced to get a debt recovery involved. Would not recommend working for them!

Jo Β· 16 December 2025

5/5

Google

Brilliant experience with Bridgfords. Katie and Lyndsy was very helpful and friendly. They work very professional and efficient. They went out of their way to make the tenancy process as easy as possible. I would highly recommend Katie, Lyndsy and Bridgfords to everyone .

Family Β· 13 June 2023

Agent replied Β· 12 June 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

I have bought my first house in 2022 through Bridgfords and it has been such a pleasant experience. I would highly recommend the team at Bridgfords (in particular Emma) to my friends and will be sure to use this company again in the future!

Lewis Β· 13 June 2023

Agent replied Β· 12 June 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

Absolutely professional and kept me upto date throughout. Very courteous and kept their foot on the gas. After sales very good. A special mention to Stephanie and Louise who really dealt with my overall situation very sensitively and the right results obtained. Well done to Bridgfords they come highly recommended. Thankyou.PositiveResponsiveness, Quality, Professionalism, Value

Gemini Β· 13 June 2022

Agent replied Β· 12 June 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Just sold my house with Bridgfords in…

Just sold my house with Bridgfords in Withington and couldn't fault them. They communicated with me regularly, kept me updated with the sale, chased solicitors up when needed and supported me throughout the process. Huge thanks to the Withington team, especially Richard, Sadaf, David and James. Excellent service from a very helpful team.

Mary Β· 23 September 2024

5/5

Google

Very happy with the service recieved, Louise and Tracy in particular couldn't do enough to assist from valuation to completion. There may be cheaper alternatives available but for a friendly, hassle free transaction they are my first choice. Their list of potential clients ensured my Property was Sold immediately and they did a great job offering solicitors the nudge in the back they often require. Would certainly use again.

Jay Β· 14 June 2017

Agent replied Β· 12 June 2024

Thank you for your delightful review, it is fantastic to read how happy you were with the service from the Team at Bridgfords in Chorley. I will pass your kind words back to Louise, Tracey and the rest of the team at the branch, who i am sure will be very grateful to hear about your positive experience. Many Thanks.

5/5

Google

Louise and her team minimised the stress involved in buying by providing regular updates, chasing solicitors on both sides and handling all queries efficiently. This even continued after completion as aftercare with calls to check there were no issues with the purchased property.

M Β· 13 June 2023

Agent replied Β· 12 June 2024

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Bridgefords Chorley were fabulous at supporting my Mum through the Sales and Conveyancing process. Stephanie in particularly was so helpful in leading us through the process and was kind, patient and considerate with my Mum who is in her 80’s. Would highly recommend

Kym Β· 13 June 2023

Agent replied Β· 12 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bridgfords Lettings's Google reviews

Questions about Bridgfords Lettings Chorley

How many reviews does Bridgfords Lettings Chorley have?

Bridgfords Lettings's Chorley office has 801 reviews across two platforms: 370 on Google, 431 on Trustpilot (across the whole business).

What is Bridgfords Lettings Chorley's rating?

Bridgfords Lettings Chorley is rated 3.4 out of 5 across all 801 reviews, and 4.8 out of 5 on Google from 370 reviews.

Has Bridgfords Lettings won any awards?

Yes. In The Trusted Agent 2026 awards: Bridgfords Lettings, Chorley won Platinum; Bridgfords Lettings, Altrincham won Trusted Agent.

Where is Bridgfords Lettings's Chorley office?

Bridgfords Lettings Chorley, 16 / 18 High Street, Chorley, PR7 1DN.

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