Every review we hold for the Chorley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleEmma Mudd from Bridgfords has honestly been an absolute lifesaver since I requested a viewing for my property. She’s consistently chased things up with all the different parties to keep everything moving and has been incredibly quick to help with any questions or issues that came up.
Any time I needed to get in touch, she would call or email me back within the hour, which made a huge difference during a stressful process. As a first time buyer things have been up and down along the way, but Emma has always been there to help smooth things out and make it all feel much more manageable all the way up to completion.
I genuinely couldn’t have asked for a better experience. Thank you so much Emma❤️❤️❤️
L · 16 March 2026
Agent replied · 16 April 2026
Thank you for taking the time to leave such a kind review! We are thrilled to hear about your positive experience with Bridgfords and specifically with our agent, Emma. Our team takes pride in delivering exceptional service and it's wonderful to know that Emma went above and beyond for you. Congratulations on your new property. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
Google1st time buyers and it’s been a tremendous experience. We are so thankful to Emma for her high level of efficiency, communication and commitment that kept us in the loop and made this whole process very wholesome. All interactions with Emma has been great and it would be right to believe that she is a great asset for the Bridgfords teams.
Wishing Emma and Bridgfords team all the success.
Riya · 16 March 2026
Agent replied · 16 April 2026
Thank you for choosing Bridgfords for your first home purchase! We are thrilled to hear that your experience with Emma was top-notch. Our team is dedicated to providing efficient, communicative, and committed service to all of our clients. We are grateful to have Emma as part of our team. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI'm a first time buyer and I found the staff very friendly, helpful, and patient with my many questions. I also really appreciated their prompt replies to my calls or emails. The whole process was very smooth and efficient and I was able to move in 2 months after agreeing to the sale (it was no chain which helped of course). If I ever buy or sell again, I'll very likely be using them. Extra thank you to Emma who overlooked everything 🙏😊 I highly recommend their services!
Joanna · 5 November 2025
Agent replied · 12 November 2025
Thank you so much for your kind review! We're thrilled to hear you had a smooth and efficient experience with us. Our team takes pride in being friendly, helpful, and prompt in our responses. Thank you for trusting us with your first home buying experience and we look forward to working with you again in the future. Special shoutout to Emma for going above and beyond. Thank you for recommending us, it means a lot! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe had a great experience with Bridgfords Estate Agents! The whole team was always available to talk and incredibly responsive throughout the process. Emma, in particular, was fantastic, friendly, proactive, and kept us well informed every step of the way. Even when Emma was away, there was always someone else ready to help, which made things run really smoothly. Emails were replied to promptly, and when we hit some delays with the solicitors, Bridgfords were brilliant at stepping in and pushing things forward. Thanks to their persistence and communication, we were able to get into our new home as quickly as possible. We’d highly recommend them!
Michaela · 22 October 2025
Agent replied · 12 November 2025
Thank you for your wonderful review! Our team at Bridgfords Estate Agents takes great pride in providing exceptional customer service and we are thrilled to hear about your positive experience. Emma and the rest of the team are dedicated to making the home buying process as smooth as possible. Thank you for recommending us, it means the world to us! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleEmma Mudd went above and beyond in the help and communication of our house purchase.She was Friendly understanding considerate always willing to find out information for us.she will always get back to you if she’s busy or out of the office,she made our house purchase as stress free as she could, highly recommend her and Bridgfords Chorley.
Mark · 16 March 2026
Agent replied · 16 April 2026
Thank you for your kind words! We're thrilled to hear that you had such a positive experience with Emma and our team at Bridgfords Chorley. We strive to make the house buying process as stress-free as possible and we're glad we could help. Thank you for your recommendation, we truly appreciate it! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had a very good experience with Emma and her team in Chorley. I had no idea how buying a house process suppose to work and they helped me through all the time. It sale was quicker thanks for their effort and my solicitors. Since the first contact over the phone until the days I got the keys the girls always been super helpful, patient.
Couldn’t recommend it more!
Heloísa · 22 October 2025
Agent replied · 12 November 2025
"Thank you for choosing us to help you with your house buying process, we're thrilled to hear that Emma and our team in Chorley provided you with an excellent experience. We always strive to go above and beyond to make the process smooth and stress-free for our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
TrustpilotFraud risk
Refused to return deposit after tenancy ended, eventually complying four months later after we enacted formal action. Ignored all our calls and emails, and during the little communication I could get with them I was treated with more rudeness and dishonesty than I have ever experienced. In particular Deposits Manager Paddy and Leanne consistently treated us with the utmost contempt. Probably some sort of illegal operations behind the scenes. Avoid!
Roger · 17 June 2026
★★★★★ 5/5
TrustpilotI recently moved into Brigford property…
I recently moved into Brigford property and I can't express how grateful I am for the fantastic support from Lucy and Murray. From the moment I began the application process, they were incredibly helpful and attentive to my needs. Lucy guided me through all the paperwork with clarity and patience, ensuring I understood everything. On move-in day, Murray went above and beyond to assist me, he helped with any questions I had and made sure everything was in order. To top it all off, I received a delightful box of chocolates as a sweet welcome gift, which added such a nice touch! Their friendly demeanor and professionalism truly made my transition seamless. I highly recommend Brigford to anyone looking for a welcoming place home.
Alpha · 21 February 2026
★★★★★ 5/5
GoogleBridgfords Chorley were wonderful right from start with a great video to help sell the house, then constant support from Emma right the way through the stressful process. I really can't thank Emma enough. Highly recommended company, these guys know what they are doing.
Kaz · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for the kind words! We strive to provide top-notch service and support to our clients, and we are thrilled to hear that we lived up to your expectations. It was a pleasure working with you and we wish you all the best. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI have just sold my property with Bridgfords and Emma was absolutely amazing! Emma kept in regular contact, was extremely knowledgeable and always professional and helpful. I honestly don't think we would have got through it without Emma's driving force. Thank you!
Lara · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! We are thrilled to hear that Emma provided exceptional service in selling your property. We pride ourselves on having knowledgeable and dedicated agents like Emma. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWhat an absolute delight Lyndsy McGlade and her team are at Bridgford, Chorley. I’ve worked with Lyndsy and her team for approximately 6 years to help me with my HMO and I’m always amazed at how friendly, efficient and professional they …
Steve · 16 February 2026
Agent replied · 16 April 2026
Thank you for the kind words, Steve! We are thrilled to have you as a long-time client and we are grateful for your continued support. Our team always strives to provide exceptional service. Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI rented my house in Chorley out via Bridgfords from 2014, and sold it Dec. 2025, again through Bridgfords. The quality of service, communication, thoughtfulness etc during all of that time was exceptional- thank you so much Louise(s!), Emma and Lyndsy!
John · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for sharing your positive experience with Bridgfords! We pride ourselves on providing exceptional service and we are thrilled to have been a part of your journey from renting to selling your house in Chorley. Our team … More
★★★★★ 5/5
GoogleExcellent service. I was very well looked after by Cathy and another member of the team who's name escapes me. The whole process was fast and efficient. They where also very accommodating with my busy work schedule too, I have many thanks to give to Cathy and the team there at Bridgfords.
Jordan · 22 October 2025
Agent replied · 12 November 2025
Thank you for the wonderful review! We are thrilled to hear that you had an excellent experience with Cathy and our team at Bridgfords. We pride ourselves on providing fast and efficient service and are glad to have accommodated your busy schedule. We will pass on your thanks to Cathy and the rest of our team. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
Google6 months ago I registered my property to rent with Katie at Bridgefords in Chorley. I was rather nervous as the property I was registering to rent was my own home rather than a buy to let. Katie was great, she was really chatty and friendly and gave me lots of reassurance around the tenant screening process. I felt she genuinely cared about finding me the best possible tenant and trusted her judge of character to select a great couple for me. The entire process has been seamless, I’m delighted with my tenants. They have always paid me on time and Katie has been helpful throughout the process.
Thank you again Katie for all you help!
Vanessa · 20 November 2024
Agent replied · 23 November 2024
Many thanks for your fantastic 5* review Vanessa. I will of course pass on your kind hearted words to our Chorley branch. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBig thank you to Emma and the team at Bridgefords Chorley for all their help in the recent sale of our property. Your expertise and support throughout was invaluable. Highly recommend them.
Elaine · 2 April 2026
Agent replied · 16 April 2026
"Thank you for your kind words! It was our pleasure to assist you in selling your property. Our team prides ourselves on providing excellent service and we're thrilled to have exceeded your expectations. Thank you for recommending us! Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe had a great experience at Bridgfords finding a rental property from start to finish. They were super helpful when booking a viewing and fitting it in with our schedule. Our journey wasn’t smooth during the referencing process but Lyndsy was always super helpful and supportive and worked really hard to make sure we found a solution. She was great at keeping in touch with us throughout this process and communicating any updates. The whole team have been brilliant and I could not recommend Bridgfords Chorley enough for anyone looking to rent!
Ellie · 3 November 2024
Agent replied · 10 November 2024
Thank you Ellie for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotService above and beyond
What can I say about Bridgfords in Bamber Bridge, what an absolutely fabulous team of professionals to deal with especially Jane Catterall! This amazing lady has gone above and beyond for us firstly regarding the sale of my mum's house after she passed away, and now ourselves. Without Jane with her knowledge and wealth of experience our house move would have collapsed, she did everything in her power to get the job done, she went above and beyond, and is also a very understanding and caring individual remaining professional throughout. Couldn't have done this without you! Wouldn't hesitate to use them again.
Nicky · 8 November 2025
★★★★★ 5/5
GoogleLouise and the team did a great job selling a property for us. Unfortunately the initial sale fell through at last minute but within a matter of days they'd secured a new buyer. Louise kept me informed all the way through the process. Excellent service.
Andrew · 5 November 2025
Agent replied · 12 November 2025
Thank you for your kind words! We are so glad that we were able to help you sell your property, even if there was a small hiccup. We strive to provide excellent service and we are happy that Louise kept you informed throughout the process. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleEmma gave me a excellent customer service. can not thank her and all the staff. can definitely recommend Bridgford's in Chorley
nothing is to much trouble.
Anthony · 16 March 2026
Agent replied · 16 April 2026
Thank you for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleFantastic team, everyone I worked with was always friendly, helpful, and always able to work around any issues or delays that came up.
They made becoming a landlord for the first time quick and painless and explained everything thoroughly throughout, and were always available to answer questions at all stages of this process.
Cannot recommend the amazing team enough!
Looking forward to working with them in the following years!
Special thanks to Lyndsy who explained everything so well and was always willing to answer any questions I had, and to Katie and Adrian who assisted in the smooth move in of the tenants!
Ben · 26 June 2024
Agent replied · 24 October 2024
Hi Ben, thank you for sharing your wonderful experience with us! We are thrilled to hear that our team made your transition to becoming a landlord a smooth one. Lyndsy, Katie, and Adrian will be delighted to hear your special mentions. We look forward to assisting you in the years to come! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe had such a great experience with Bridgfords Chorley buying our first home. Emma was amazing at keeping us updated throughout and really helped take the stress out of the whole process. All the girls in the office were super friendly and always happy to help whenever we had questions. Honestly couldn’t have asked for better, would definitely recommend!
Jenny · 12 April 2025
Agent replied · 26 April 2025
Many thanks for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe Bridgfords "Team" in Chorley are such a joy to work with.
I initially contacted them 8 months ago and it was their business acumen that they made contact with me this year. Within a couple of phone calls Lyndsy was at the house (same day) to view and advise on the rental. Once the house was on the market they found a tenant that has successfully moved in. All within a few weeks.
Lyndsy, Katie and Adrian in the lettings team are friendly, professional and respond to any communication within the same day. What a great "Team", "Thank You"
Angie Cross
Angie · 5 June 2024
Agent replied · 12 June 2024
Angie thank you for taking the time to leave your fantastic 5* review which I have passed onto our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic team, everyone I worked with was always friendly, helpful, and always able to work around any issues or delays that came up.
They made becoming a landlord for the first time quick and painless and explained everything thoroughly throughout, and were always available to answer questions at all stages of this process.
Cannot recommend the amazing team enough!
Looking forward to working with them in the following years!
Special thanks to Lyndsy who explained everything so well and was always willing to answer any questions I had, and to Katie and Adrian who assisted in the smooth move in of the tenants!
Ben · 5 June 2024
Agent replied · 12 June 2024
Hi Ben, thank you for sharing your wonderful experience with us! We are thrilled to hear that our team made your transition to becoming a landlord a smooth one. Lyndsy, Katie, and Adrian will be delighted to hear your special mentions. We look forward to assisting you in the years to come! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe approached Bridgefords having had no success in securing a 6 month let. Most agents advised it would be very difficult to secure a 6 month contract.
However, having been recommended by a friend to contact Bridgefords we did so and were not dissapointed.
We received exceptional service from the team there, especially Katie and Lyndsy. Their positive "can do" attitude was very reassuring. They matched our needs perfectly which resulted in us signing a lease and moving in a few weeks later ! They supported us through out the application process providing clear guidance and kept us informed. Their customer service was outstanding and I would highly recommend to anyone looking to lease to go direct to Bridgefords.
Sylvia · 13 May 2024
Agent replied · 12 June 2024
Many thanks sylvia johnson for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
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