Bridgfords Lettings Chorley reviews

★★★★★ 5/5

Google

Cathy & Katie in the lettings department are brilliant, professional and so helpful. Thanks Ladies 👍 …

Ali · 4 August 2025

★★★★★ 5/5

Google

Jane and the team were fantastic from start to finish ,couldn't thank them enough,would 100% recommend .

Sharon · 13 May 2024

★★★★★ 5/5

Google

Recently sold a bungalow via Bridgfords at Chorley. Great initial explanation of services provided, followed by excellent marketing, which resulted in an extremely fast sale. I was kept informed of progress by their knowledgeable and friendly staff. Wouldn't hesitate to recommend Bridgfords. Thanks to Louise and Emma.PositiveProfessionalism

Mark · 25 August 2021

★★★★★ 5/5

Google

We cant thank the team at Bridgfords enough. They have gone above and beyond and been there for us every step of the way. Having great communication at every stage made the whole process alot less stressful. A big shout out especially to Louise and Lauren for just being amazing and very helpful!

Breesha · 24 November 2024

★★★★★ 1/5

Trustpilot

WHY CANT WE AWARD A ZERO STAR?!

Unfortunately, there is no option for "no stars" or they would get it. Bridgfords Letting Agents, Whitworth St, they let me an apartment, allowed me to move in, wires sticking out of the fuse box, broken smoke alarm, no running water, they say its not their job to check the flat had services in situ. They refuse to say they have done anything wrong, and tell me, its legal what they have done. In their advert, they failed to tell me that the apartment is in a block,with specialist fire measures! Then my balcony door broke, I'm on the 13th floor and they left it stuck open for 6 weeks with driven wind and snow at one point! they sent a painter and decorator to try and fix it, who didn't have a clue, and broke it further with his plyers and a screwdriver. Then there was the bathroom, they sent a "plumber" out to fix a broken shower, who announced he had to "demolish" the bathroom to fix it. I had to stop him, and call the Landlord before he did any more damage. A proper Plumber was called and it was a faulty valve, which was replaced in 20 minutes.Just as we thought we had scraped the bottom of the barrel with their "talents" last night, they appear to have let themselves into my apartment (without my consent or knowledge) unmade my bed, moved my personal belongings and disposed of my bed. Now, I have to have the morning off work AGAIN to go and see what's gone on. In my opinion, they are an absolute disgrace and shouldn't be trusted with anyone's property.

Colin · 26 May 2021

★★★★★ 5/5

Google

Lyndsy was a pleasure to deal with helping me out with a few teething issues whilst moving into the new place. If you want a lettings agency who care choose Bridgfords.

Ste · 13 June 2023

★★★★★ 5/5

Google

Emma was fantastic and communicated/kept me up to date at all times. She was very pleasant to deal with and I would have no hesitation in recommending her as your agent.

Warren · 13 June 2023

★★★★★ 5/5

Google

I would recommend using Bridgefords. Emma was extremely helpful during the process and the communication was great throughout and I had quick responses by her regularly. She further explained things thorough which was also a great help. Thank you! 🙂 …

Ellen · 13 June 2022

★★★★★ 5/5

Google

Such a lovely team, we mainly dealt with Katie who was so helpful and supportive through the whole experience of moving into our rental. Highly recommend x

Tara · 16 September 2023

★★★★★ 5/5

Google

Bridgfords were great from the start. When I first registered my interest in the property I've now purchased, I was able to view just a few hours later. Emma and Louise kept me in the loop throughout the purchasing process and answered any questions I had promptly and fully. Highly recommended!

David · 13 June 2020

★★★★★ 5/5

Google

Bridgfords letting agent have worked tirelessly to support me rent out my property. Lyndsy and Katie especially have been amazing in their job . Going above and beyond providing the best service.. the asked percentage is also really friendly compared to other agent I have approached in the past. I really recommend this letting company .

Ivie · 24 September 2024

★★★★★ 5/5

Google

Great service from Bridgefords when selling my house, especially Emma who did a lot of the chasing up with my buyer, solicitors etc!

Fiona · 15 December 2023

★★★★★ 5/5

Google

I have had a great experience with Bridgfolds Chorley! Katie was extremely helpful and friendly - communication was always easy and efficient. I would highly recommend this estate agents.

Breanna · 18 July 2023

★★★★★ 5/5

Google

Can’t thank Steph enough. Bought our house stress free. From making a offer to getting the keys in around 10 weeks. Steph kept us updated with phone calls and emails with all the progress. Would definitely recommend family and friends.

Yvonne · 13 June 2022

★★★★★ 5/5

Google

Absolutely brilliant service from Bridgfords. We recently purchased a property with Bridgfords and they were great. Emma was extremely helpful and went beyond expectations with her help and communication. Would absolutely recommend them to anyone looking to sell or buy!

Phil · 13 June 2022

★★★★★ 5/5

Google

Really happy with Bridgfords service after becoming an accidental landlord and so new to it all they've explained everything throughout the process, found lovely tenants for us and taken all the potential stressors away. Very happy, thank you.

Joanne · 12 May 2025

★★★★★ 1/5

Trustpilot

BRIDGFORDS MACCLESFIELD Never experienced such a horrible…

Never experienced such a horrible arrogant man as James Dodd in Bridgfords Macclesfield..his customer service is appalling..I viewed a house in March that had a huge structural flaw so I pulled out before anything official was done..James Dodd was so nasty to me..my son 9 months on decided he would buy it with advice from a builder about how to rectify it..James immediately asked him if he was related to me..my son put the highest offer in yet James actually talked the seller into taking a lower offer and so rudely told my son it was transparent he’d try and lower the offer further down the line! Who on earth does he think he is to do this and lie to the seller ?? And make assumptions about my son..his manner is truly dreadful and I will be taking this to the ombudsman..avoid at all costs..this guy is on a huge power trip!!

Claire · 26 November 2020

★★★★★ 1/5

Trustpilot

Being a neighbour of Bridgfords of…

Being a neighbour of Bridgfords of Bamber Bridge/Preston. I personally would not recommend using them. The House was rented out to tenants with dangerous dogs and smokers of cannabis . The owner stipulated no dogs and no smoking. I have been forced to vacate my house due to the stench of cannabis in my home . This was hours of cannabis smoking not just a one off occasion . Some days 12 hours of the pungent stench in my home . A home which I worked hard to pay for . Bridgfords ignore this and allow these tenants to remain even though police have confiscated cannabis next door and had evidence of the stench .The tenants have started to harass me on a daily basis with threats of getting me sometime soon. They are in breach of contract and the agents , the misuse of drugs act 1971. it is easy for their property managers to look the other way whilst taking a full management fee. I was going to use Bridgfords to let my property but looking at the deterioration of my neighbours home and their choice of tenants , I will definitely go elsewhere. Is it perhaps only this branch?

Ann · 25 November 2020

★★★★★ 5/5

Google

Bridgfords in Chorley provided me with a excellent service and I highly recommend them. Louise, Kate and Emma kept me constantly updated from start to finish on my house purchase. They have a very friendly approach, always answered emails very quickly and provided me with all the information I needed straight away.

Tracey · 14 June 2019

★★★★★ 5/5

Google

Highly recommend! Jane was super helpful and really friendly when we were purchasing our new house. We would definitely use Bridgfords again 👍 …

Lauren · 16 October 2023

★★★★★ 1/5

Trustpilot

Appalling Behaviour/Service

Our experience with an agent at our local Bridgfords has been utterly awful. They have behaved appallingly and their “sales” tactics could be described as bullying. They have used a form of emotional blackmail by using a property (That was Managed by them) we had expressed an interest in as a carrot so that they could sell our house for us. We knew this would be a conflict of interest but they have shown they are so desperate that they would stoop so low to actually try and bend ethics and morality. Would never ever use this company!!

Hannah · 23 September 2020

★★★★★ 1/5

Trustpilot

Uninterested

As a property management company, Bridgfords provides an pretty poor service overall. In fairness, my experience is based on only having one property manager for the Schoolhouse in Manchester - Rebecca. More often than not (including in pre-pandemic times), chasing for a response is necessary. There is a lack of interest in important concerns at the property. The overall impression is that more time and energy is spent on higher value rentals, which are deemed to be more worthy of the time. I guess it's not the work which brings in the commission...

Coco · 11 September 2020

★★★★★ 1/5

Trustpilot

Avoid at all costs

Selling a property in York following the death of my mother. Bridgfords were a very slick sell to my sister but the reality was far different. House was hugely overvalued and as a result the 'great deal' fixed fee we agreed to was higher in the end than the normal percentage fee would have been on the selling price eventually achieved. This may seem a bit minor but the difference was £59K on a £211k sale so nearly 28%. The agent dealing with the sale and who did the initial valuation just disappeared and we got no explanation from the branch. The branch manager then visited and revalued the house to £220K admitting it was way overpriced. This was always going to be a project house for someone but my sister and I are not property experts so we took him at his word. Papers left in the house went missing (whilst Bridgfords had keys and were doing viewings) resulting in some additional costs to us and the house was taken off sale without our approval due to their delay in arranging an EPC. In addition invasive surveys were made without our approval - holes in the walls, ceilings and floors!!We did sell in the end and complained to Bridgfords about the process and costs but they refuse to accept any responsibility and as my sister and I want this done rather than dragging on we decided to move on. We didn't pay the bill at first as we were in dispute but having had the brush off denial response I have now agreed to pay in full as we want the matter closed - ironically I have now called three times and have been unable to pay them the money..... They are at best incompetent but I take the view that their conduct is intentional.

Simon · 10 September 2020

★★★★★ 5/5

Google

My property took ages to go through (probate, finance etc), Emma kept me updated all the way through and they’re all a very friendly bunch. Recommend 👍 …

Lewis · 13 June 2023