Trusted Agent profile · Chorley
★★★★★
801 reviews across 2 platforms
16 / 18 High Street, Chorley, PR7 1DN
Bridgfords Lettings's office in Chorley, at 16 / 18 High Street, is rated 3.4 out of 5 across 801 reviews on two platforms, including 370 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of two awards Bridgfords Lettings won in 2026.
The Trusted Agent 2026 results for Bridgfords Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Chorley office, from every platform, shown as written. First names only.
4/5
GoogleGreat service from Bridgfords, the team of Katie and Lyndsy have always dealt with any queries promptly and efficiently.PositiveResponsiveness, Professionalism
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotHas it gone bust
Has it gone bust ? Honestly worst experience no responses, website is down now ? Where does this leave us ? Any advice ?
5/5
TrustpilotMore views promised in a week than…
More views promised in a week than others I can mention. Yes I realise not sales……..yet!
5/5
GoogleHelpful smooth transition
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleHelpful, great communication and care about getting things right for all parties concerned
Thank you for your brilliant 5* review. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotMe and my friends had very bad…
Me and my friends had very bad experience with bridgfords letting agency at Halifax branch. I wouldnt give them even 1rating star if I could. The way they treat their customers is terrible. Not surprise about your ratings now. Never again. I will let all my friends know how we have been treated and to avoid it!!!
1/5
TrustpilotNo show by agent to view a property
Booked an appointment to view a house for sale in Newcastle-under-Lyme, sat for 20 minutes waiting for the agent (the house was empty, we are looking to buy), no-one turned up... rang the office the next day, man I spoke to said he would find out what had happened and ring me back - still waiting 2 days later!
5/5
TrustpilotVery good
Daniel from the Manchester branch was made the process very quick and easy, a faultless process.
5/5
GoogleBeen with this agent for 5 years. I have always found katie and Lindsay to be very helpful and always friendly and happy to help.
Hi Philip, many thanks for leaving your 5* review. Delighted that Katie & Linday have provided such a good customer experience for you over the year. Best wishes, Tracey.
5/5
GoogleExcellent service every time I get in contact with. Highly recommend getting in touch whether your looking to buy, sell, rent or let. Thanks guys!
Thank you Rach for your great 5* review and recommendation of our team at Bridgfords, Chorley. Kind regards, Scott.
5/5
GoogleVery professional in their approach, Lyndsey and Kate always make time to get matters in order, look after both Landford and tennents needs. Friendly service.
Thanks Neville for your 5* rating. Best wishes, Mark
5/5
GoogleExcellent first class service from all the staff at Bridgefords, both on sales and letting. Would strongly recommend and will not hesitate to use again.
Carl, thanks for taking the time to leave such a kind review. Best wishes, Mark
5/5
Trustpilotnathan is a credit to bridgfords
nathan is lovely! i was working today so i had to send my grandmohter on my behalf and she could only say nice things about him, same with me! credit to bridgfords! although i will not be applying for that certain property i would like to stick with nathan untill we do! very easy to talk to.
5/5
GoogleFriendly staff, provided an excellent service & kept me updated on a regular basis. Would definitely recommend.PositiveResponsiveness, Professionalism
Many thanks for your fabulous recommendation and 5* review. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotUnprofessional
Turned up for a viewing which was triples booked, we had a viewing for 9:10 and they showed around another couple without checking who was supposed to be there at what time.Unprofessional attitude and we will be avoiding this agency from now on.
5/5
TrustpilotGreat service!
Manj found us a new tennant very quickly and negotiated a significant increase in rent. He has been by far the most effective person we have dealt with at Bridgfords
5/5
GoogleExceptional service. Put the property on the market super-quick, and we had a tenant before internal doors were even all in! Can't recommend enough.
Thank you Sharon for your wonderful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott
1/5
TrustpilotPatronising staff who are not helpful
Patronising staff who are not helpful. They lie (e.g. we will clean house and remove old furniture before you move in - they did neither) and provide contradictory information. They also expect you to pay for repairs when it is the landlord's responsibility. The worst letting agency I have ever used. Avoid at all costs!
5/5
GoogleBoth Emma and louise were so helpful,would strongly recommend bridgfords to anybody looking to buy or sell.property.they made my dream come true.thank you.
Michael, thank you for your recommendation and kind regards, best wishes, Mark
1/5
TrustpilotDo not use - Untrustworthy
Do not use! Provided false information which was only discovered during surveys and left me unable to buy the property which has left me severely out of pocket. Awful service throughout and untrustworthy company.
4/5
TrustpilotLovely friendly staff
Lovely friendly staff, very helpful and patient. They helped with the conveyancing process as a lot has changed after covid and Ziggy you was a star thanks for your support.
1/5
Trustpilot"I can't send you a copy of your…
"I can't send you a copy of your contract""We are not allowed to go round and knock on the tenants door"They don't do any work. I've not had any contact since I asked them what they've done to collect the rent (7months in arrears) and that was three months ago.They're horrible to the tennant too.
4/5
TrustpilotMegan - Wakefield Branch
Megan helped me alot, I'm a first time buyer and I'm very unsure about the process to buying a house, she helped me by forwarding my number to a mortgage advisor and she aided me with understand my deposit and joint mortgages. Would recommend.
5/5
TrustpilotMacclesfield branch
Macclesfield branch. Excellent interaction with a professional and positive team. Toria Mallaburn, Sales Negotiator, reviewed/evaluated my property location thoroughly and presented her findings in a very professional and helpful way. Great advice. Thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bridgfords Lettings's Chorley office has 801 reviews across two platforms: 370 on Google, 431 on Trustpilot (across the whole business).
Bridgfords Lettings Chorley is rated 3.4 out of 5 across all 801 reviews, and 4.8 out of 5 on Google from 370 reviews.
Yes. In The Trusted Agent 2026 awards: Bridgfords Lettings, Chorley won Platinum; Bridgfords Lettings, Altrincham won Trusted Agent.
Bridgfords Lettings Chorley, 16 / 18 High Street, Chorley, PR7 1DN.
