5/5
GoogleFirst class service from a brilliant team of people. Thank you.
Agent replied · 12 June 2024
Thank you for your 5* review and kind comments! Best wishes, Scott
Trusted Agent profile · Chorley
Bridgfords Lettings Chorley reviews
★★★★★
801 reviews across 2 platforms
16 / 18 High Street, Chorley, PR7 1DN
Bridgfords Lettings's office in Chorley, at 16 / 18 High Street, is rated 3.4 out of 5 across 801 reviews on two platforms, including 370 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of two awards Bridgfords Lettings won in 2026.
Awards
The Trusted Agent 2026 results for Bridgfords Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Chorley office, from every platform, shown as written. First names only.
Google1/5
TrustpilotFrom start to finish at pudsey office…
From start to finish at pudsey office they got every stage of process wrong.l had to chase feedback from buyers and waited days sometimes for replys.on moving day i was chassed for keys and they were not helpfull at all never use again shocking service.
5/5
GoogleJust bought a house through bridgefords they was Brillant always very helpful !!!!!
Agent replied · 12 June 2024
Thank you Lisa for your 5* review and kind comments. All the best in your new home, Mike.
1/5
TrustpilotVery hard to get a hold of them
Very hard to get a hold of them, doesn't seem like they know how to treat a client. Customer service is just terrible.
1/5
TrustpilotAvoid at all costs
Never answered telephonesEmails not always answeredNever passing on messages when calls finally answeredGiving out wrong information about what to bring in
1/5
TrustpilotDreadful
Dreadful. Jesmond branch. Need to vet landlord as landlord pulled out 4.30pm day before moving date. The agent assured immediate refund which took 3 days. Inefficient, poor service, poor availability of anyone in the lettings department and, poor organisation. Save yourself heart ache and avoid bridgfords
1/5
TrustpilotNever choose them
Such an irresponsible furniture repair department they have.( Except mr simon )Too lazy and never chose them at any cost ,money grabbers .Agency fees ridiculous and the way they treat tenants while you contact them for any repairs or maintenance it’s really unacceptable they are negligent
5/5
GoogleAmazing support with constant updates.
Agent replied · 12 June 2024
Thank you for your 5* review!
1/5
TrustpilotFailed to turn up to our appointment in…
Failed to turn up to our appointment in the morning, so we rebooked for later that day in their Leeds office. They failed to turn up AGAIN!! Completely wasted our time and weren’t even apologetic. Useless, stay clear if you don’t want your time wasted
5/5
TrustpilotBrilliant Bridgfords
I had a fantastic experience with Bridgfords in Bamber Bridge from beginning to end. The whole team were friendly, experienced and enormously helpful and supportive through my process as a first time buyer. Thank you Bridgfords!
1/5
TrustpilotWorst customer service ever
Worst customer service ever. Issues are reported to them 2 months back and still no response. Agents stop taking calls or won't reply back to emails.I am just waiting for the agreement to get over. Won't ever go back to them. Lesson Learnt
1/5
TrustpilotWARNING
WARNING - DO NOT USENot responsive once you have moved into the property. Didn't fix multiple serious issues during the year. Billed us excessively during check out for problems they didn't fix. Everything you dont want in a letting company.
1/5
TrustpilotThe worst agency I have worked with
The worst agency I have worked with. We waited 5 months for repairs, the water ran out, the window was broken and they did nothing for 8 months. Problem with deposit to get back. Now we going to court
5/5
TrustpilotThey were so willing to help
They were so willing to help, warm and very efficient. I have already recommended them to colleagues.
5/5
TrustpilotLiam Bradshaw at bridgfords
Just to say that Liam at bridgfords helped me so much in aquirering my new flat (with me being a complete technophobe) he is a credit to his firm, thank you, Liam, Keith Laidler, North Shields
5/5
TrustpilotWe recently bought a house through…
We recently bought a house through Bridgfords in Burnley. We could not have had a better experience, Melanie and Colin helped us so much, amazing service! If we ever decide to sell, we will definitely be back!
1/5
TrustpilotHorrible service to Landlords.
Horrible service to Landlords.Misplaced the deposit received by the tenant after I asked on more than one occasions to pay directly to the Landlord. Delays in getting back in touch and taking responsibility for their mess. DO NOT USE PUDSEY BRIDGFORDS!!
5/5
TrustpilotBuying and selling through Bridgfords Winsford
We bought and sold through Bridgfords Estate Agents Winsford. We were made to feel that buying the right property for us was as important to them as it was to us.We received excellent friendly service and would highly recommend them.
1/5
TrustpilotRude & awful company
Rude, sneaky, moneygrabbers and the managers you complain to are just as bad by making excuses for their rude awful staff so they are just as bad and can see why their staff are so bad. Would never use again EVER EVER EVER!!!!!!
5/5
TrustpilotUsed Bridgfords to find and rent a…
Used Bridgfords to find and rent a property. Excellent service. Very efficient. Answered questions quickly and the communication was great. Very friendly staff. Easy company to deal with. Highly recommended.
1/5
TrustpilotAppalling service for tenants
Appalling service for tenants, fixing a leaking bath can take months and it is still not fixed. Leaving notice enforced is not the one agreed in the contract. Julie (from Bridgfords) can ignore your emails.. be ready or run!
5/5
TrustpilotExcellent expirience from start to…
Excellent expirience from start to finish. Sold my house fast and more than covered my fees as they got over asking price. All the staff were great to deal with and I could not recommend them highly enough.
1/5
TrustpilotDreadful - Took my deposit, rude, unattentive complaints handling
I was with 5 estate agents between 2011 and 2015, some good, some not so.. however Bridgfords (York branch) is he only one I feel strongly enough to complain about. They are the worst Ive ever come across by a country mile
5/5
TrustpilotJames at Bridgfords Bamber bridge…
James at Bridgfords Bamber bridge letting team was excellent throughout the process - fast, efficient, knowledgeable of the market and the description of the property was superb. First viewings booked within days of listing. Definitely recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Bridgfords Lettings Chorley
How many reviews does Bridgfords Lettings Chorley have?
Bridgfords Lettings's Chorley office has 801 reviews across two platforms: 370 on Google, 431 on Trustpilot (across the whole business).
What is Bridgfords Lettings Chorley's rating?
Bridgfords Lettings Chorley is rated 3.4 out of 5 across all 801 reviews, and 4.8 out of 5 on Google from 370 reviews.
Has Bridgfords Lettings won any awards?
Yes. In The Trusted Agent 2026 awards: Bridgfords Lettings, Chorley won Platinum; Bridgfords Lettings, Altrincham won Trusted Agent.
Where is Bridgfords Lettings's Chorley office?
Bridgfords Lettings Chorley, 16 / 18 High Street, Chorley, PR7 1DN.
