4/5
TrustpilotLovely friendly staff
Lovely friendly staff, very helpful and patient. They helped with the conveyancing process as a lot has changed after covid and Ziggy you was a star thanks for your support.
Trusted Agent profile · Chorley
Bridgfords Lettings Chorley reviews
★★★★★
804 reviews across 2 platforms
16 / 18 High Street, Chorley, PR7 1DN
Bridgfords Lettings's office in Chorley, at 16 / 18 High Street, is rated 3.4 out of 5 across 804 reviews on two platforms, including 370 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of two awards Bridgfords Lettings won in 2026.
Awards
The Trusted Agent 2026 results for Bridgfords Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Chorley office, from every platform, shown as written. First names only.
Trustpilot1/5
Trustpilot"I can't send you a copy of your…
"I can't send you a copy of your contract""We are not allowed to go round and knock on the tenants door"They don't do any work. I've not had any contact since I asked them what they've done to collect the rent (7months in arrears) and that was three months ago.They're horrible to the tennant too.
4/5
TrustpilotMegan - Wakefield Branch
Megan helped me alot, I'm a first time buyer and I'm very unsure about the process to buying a house, she helped me by forwarding my number to a mortgage advisor and she aided me with understand my deposit and joint mortgages. Would recommend.
5/5
TrustpilotMacclesfield branch
Macclesfield branch. Excellent interaction with a professional and positive team. Toria Mallaburn, Sales Negotiator, reviewed/evaluated my property location thoroughly and presented her findings in a very professional and helpful way. Great advice. Thank you.
5/5
GoogleEveryone on lettings are very helpful and make sure that you know every piece of information l would recommend them to anyone
Agent replied · 12 June 2024
Hi Caroline Thank you very much for this 5* review and recommendation! Kind regards, Jake
1/5
TrustpilotA real waste of time
A real waste of time! I was after a property and repeatedly had to ask for a viewing. Requested that I was kept up to date with the property (there were issues regarding the seller) which they did not! What the vendor was paying them for I have no idea. Terrible (Wilmslow)
5/5
TrustpilotBridgfords burnley
Excellent service from friendly staff at bridgfords burnley. Kept informed every step of the way.Dealt with any query instantly and went out of their way to help.
1/5
TrustpilotABSOLUTELY SHOULD BE BANNED
ABSOLUTELY SHOULD BE BANNED! Illegal and disgusting behaviour from the people,
1/5
TrustpilotAbsolutely shocking staff
Absolutely shocking. Trying to buy a house and Bridgefords, Sale branch have a really poor attitude. Insist we show them our funds before even putting the offer to the vendors - not a chance! These people need a swift kick up the backside, they have a nerve demanding this information straight off.
5/5
GoogleExcellent 5 star professional service. Staff very professional and extremely efficient. Would recommend.
Agent replied · 12 June 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery helpful even after sale and purchase was completed. Nothing was too much trouble ands happy with the house detailed description
Agent replied · 12 June 2024
Thank you Barbara for your wonderful 5* review of the service you received from our dedicated team at Bridgfords, Chorley. It was great to read that nothing was too much trouble and that you were happy with the description of the property. Kind regards, Scott.
5/5
GoogleWe have rented 2 properties through Bridgfords at Chorley over a 4 year period and have always found the staff to be extremely friendly, efficient and very helpful. We have personally dealt mostly with Katie Summerfield, who is lovely. . We would highly recommend Bridgfords Chorley to anyone, whether renting, letting, buying or selling.
5/5
TrustpilotHouse valuation
We had our house valued yesterday by Victoria and Shaugnee, from the Whitby branch, both were very pleasant, prompt and extreamly knowledgeable,always backing up statements with their own experience.Very professional - we will certainly be using their services.
1/5
TrustpilotHonestly
Honestly, if I could give zero star I would. Booked an appoinment through richard wakefield office to view a house, went to see the house, agent never turned up, waited for an hour. Rang them many times no answer. Awful and unprofessional agent ever, never viewing house with these time wasters!!
5/5
GoogleGreat support during our house purchase.PositiveProfessionalism
Agent replied · 12 June 2024
Thank you for your great 5* review.
5/5
GoogleCurrently had a property to let with Bridgfords Lettings in Chorley, fantastic customer service, always kept me updated with viewing activity and applications on my property and most importantly let my property within 3 days of marketing! Really impressed with the service and wont hesitate to use Bridgfords Lettings in the near future, highly recommended!
1/5
TrustpilotThe day before due to move at 4.30pm…
The day before due to move at 4.30pm brudgfords Jesmond rang to say landlord pulled out! This after we had signed ast and paid 6 months rent up front. The negotiator had not done their job effectively which is why this happened. Left homeless and destitute with two young kids. Hopeless avoid
1/5
TrustpilotVery poor uncommunicative…
Very poor uncommunicative unprofessional services for landlords from their lettings department and their Countrywide department were exactly the same also ....unhelpful....no response time if any ....and have still not returned our unanswered questions with regards to our property ....totally uninterested
1/5
TrustpilotWorse agency ever
Worse agency ever , irresponsible and worse communication ever. You can't get through phone or email and that was for several viewing I was trying to arrange so don't want to imagine how terrible they will be after renting a property.Avoid ,avoid
5/5
GoogleThe whole staff were great, couldn't do enough for us. Professional, friendly and help us through the whole process.
Agent replied · 12 June 2024
Hiya Ian, Thank you for taking the time to leave this review. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service that we always aim to provide to all of our customers. Kind regards, Regan.
4/5
TrustpilotFirst flat
I moved into my first flat with Bridgfords and the process was very easy - they've been responsive and helpful every step of the way, including during my tenancy, and the apartment was incredibly clean and tidy when I arrived.
5/5
GoogleManage 3 properties for us. Excellent service quick to respond to issues. Trouble free management service.
Agent replied · 12 June 2024
Hi James, many thanks for your 5* review. Great that the team at Bridgfords, Chorley provide you with such a great management service for your properties. Best wishes, Tracey.
5/5
TrustpilotGeorgia helped with the application and…
Georgia helped with the application and viewings efficiently. She answered questions and Mason took our details promptly. No concerns.
1/5
TrustpilotBridgfords Wakefield
Bridgfords Wakefield I did ent even get a call back from over a month ago, had a long chat with somebody wanted then to look after 28 properties-I've found a good firm now
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Bridgfords Lettings Chorley
How many reviews does Bridgfords Lettings Chorley have?
Bridgfords Lettings's Chorley office has 804 reviews across two platforms: 370 on Google, 434 on Trustpilot (across the whole business).
What is Bridgfords Lettings Chorley's rating?
Bridgfords Lettings Chorley is rated 3.4 out of 5 across all 804 reviews, and 4.8 out of 5 on Google from 370 reviews.
Has Bridgfords Lettings won any awards?
Yes. In The Trusted Agent 2026 awards: Bridgfords Lettings, Chorley won Platinum; Bridgfords Lettings, Altrincham won Trusted Agent.
Where is Bridgfords Lettings's Chorley office?
Bridgfords Lettings Chorley, 16 / 18 High Street, Chorley, PR7 1DN.
