Trusted Agent profile · Chorley

Bridgfords Lettings Chorley reviews

★★★★★

804 reviews across 2 platforms

16 / 18 High Street, Chorley, PR7 1DN

Bridgfords Lettings's office in Chorley, at 16 / 18 High Street, is rated 3.4 out of 5 across 804 reviews on two platforms, including 370 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of two awards Bridgfords Lettings won in 2026.

Google logo

4.8 / 5

370

Reviews on Google

This office

Trustpilot logo

434

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Bridgfords Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Chorley office, from every platform, shown as written. First names only.

5/5

Google

Great Service from Katie and Lindsy. Really helpfull and professional

Herbie · 18 July 2023

Agent replied · 12 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

If I could give zero stars I would

If I could give zero stars, I would. I had an absolutely horrible experience.... as a purchaser. I was made to feel like my requests were outrageous, despite following the recommendations of Bridgefords surveyor. I was told that I was disgusting and shouted at.. avoid Sale at all costs, it's just not worth the abuse. There are plenty of professional estate agents.

Tracey · 18 December 2020

5/5

Trustpilot

I had best service

I had best service , and kept up to date with the process. From Daniel Bright , and communication was seamless. Always informed me what was needed every step. Excellent work.

Neo · 28 March 2024

1/5

Trustpilot

Such a pain from start to end

Really unprofessional and sloppy! I've wasted part of my life in writing emails, repair reports, and complaints...all to little or no avail. At the end of my tenancy, as a goodbye present, I was denied my deposit without any valid reason. I only managed to get it back through adjudication. If I ever deal with this company again, it will be too soon.

Peter · 31 August 2020

1/5

Trustpilot

Waste of time!! Don't use them

Poor customer service , waste of time don't book any valuation with them they don't send professional agents to view your property and you need to chase them several time to get the valuation report. Rude agents on the phone. I am glad i haven't used them for any buying/selling service.

Asif · 16 September 2022

5/5

Google

Letting team is fantastic, love living where we live. No issues

Heather · 13 June 2023

Agent replied · 12 June 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

1/5

Trustpilot

Don’t trust them with money

I vacated my property 8 months ago and is still waiting for my deposit. After I vacated the property I kept calling and emailing them several times and they replied to me after 3 months. They have not even paid the refund of my rent which is around 150£. Horrible people

Amal · 25 June 2022

5/5

Google

Very professional and friendly and are always been helpful

Chloe · 13 June 2023

Agent replied · 12 June 2024

Thank you for your excellent 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Fantastic service, friendly team. A great experience all round.

Kaylene · 13 June 2023

Agent replied · 12 June 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Fantastic team who made buying our first home a breeze. Thanks to steph and everyone there who was always on hand to help us. Best estate agents In town!!

Simon · 13 June 2020

Agent replied · 12 June 2024

Wonderful to read Simon that you had a fantastic experience with our local Bridgfords team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Best wishes, Lucy.

5/5

Google

Absolutely brilliant from start to finish! The team at Bridgford's Chorley displayed complete dedication every step of the way. They always responded promptly to any queries I had and advanced the sale in a truly outstanding manner. Would highly recommend!

Simon · 13 June 2023

1/5

Trustpilot

What a disgusting company

What a disgusting company, I’ve rented for the last 13 years and not had a problem, until I picked up the phone and spoke to Bridgfords Preston. Between them the don’t have a clue what’s going on, they are rude and don’t know how to speak the truth, you get passed from one person to another. No not use this company they are a joke!!!!!

Dave · 19 March 2018

1/5

Trustpilot

Bridgfords Withington are awful! Avoid at all costs

I have had a terrible experience with bridgfords (Withington) over the entirety of my tenancy. Staff are always rude and flippant, never respond to any problems with the house (both bathrooms were not fit for use for 4 MONTHS) and become audibly angry when you decline viewings for good reasons. I wouldn't recommend that anybody uses them.

Ellie · 16 April 2021

5/5

Trustpilot

Great service

Great service. Quick to respond and get completion over the line. Always contactable and eager to help.

Max · 28 September 2024

5/5

Trustpilot

Getting my apartment was seamless with…

Getting my apartment was seamless with bridgfords. I appreciate and love the unwavering efforts of their staff DANIEL who attended to me and put me through everything from start to finishThank you

KEHINDE · 21 December 2023

5/5

Google

Very nice and friendly

Pieca · 16 September 2023

Agent replied · 12 June 2024

Thank you Pieca for your thoughtful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Fantastic service from the team, they kept me updated throughout the sale and went the extra mile at every step. Would highly recommend!

David · 13 June 2021

Agent replied · 12 June 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Very professional, and stress free

Martin · 18 July 2023

Agent replied · 12 June 2024

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I found Emma Mudd very helpful throughout the process of us purchasing their clients property, she kept us informed and updated and chased other parties involved

Graham · 13 June 2020

Agent replied · 12 June 2024

Thank you for your kind comments and 5* review! Your words have been made known to our local team. Best wishes, Scott

5/5

Google

Outstanding from start to finish. Professional, friendly, informative. So many businesses could learn a thing or two from this team of staff. Thank you for selling my home hassle free!

Amanda · 14 June 2018

Agent replied · 12 June 2024

Hello Amanda, Thank you for providing us with your feedback. It is wonderful that you have awarded our team an outstanding 5* review for Bridgfords in Chorley. Congratulations on your house sale. Best wishes, Maryjane.

1/5

Trustpilot

Actively worsen the relationship…

Actively worsen the relationship between tenant and landlord with poor, slow, delayed or completely missed communication.

ZestyAnkle · 3 September 2024

5/5

Trustpilot

Professional and Courteous

Professional, speedy and courteous service from start to finish.All three members of staff I had contact with were excellent.A smooth sale process. Thank you.

Martin · 6 April 2024

5/5

Google

Reliable and professional from offer accepted to purchase complete. Telephone calls and e-mails dealt with very quickly. Would highly recommend.PositiveResponsiveness, Professionalism

Sharon · 13 June 2021

Agent replied · 12 June 2024

Thank you for your wonderful 5* review and recommendation. Best wishes, Scott @ Customer Relations

5/5

Google

Had a fabulous experience buying our property would highly recommend excellent customer relations from start to finish made buying our new home an enjoyable experience

Daniel · 13 June 2020

Agent replied · 12 June 2024

Many thanks Daniel for your fantastic 5* review. It gives me great pleasure to read that once again our Bridgfords branch were professional and helpful. Thank you for the recommendation. Kind regards, Lucy.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bridgfords Lettings's Google reviews

Questions about Bridgfords Lettings Chorley

Has Bridgfords Lettings won any awards?

Yes. In The Trusted Agent 2026 awards: Bridgfords Lettings, Chorley won Platinum; Bridgfords Lettings, Altrincham won Trusted Agent.

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