5/5
Great Service from Katie and Lindsy. Really helpfull and professional
Agent replied · 12 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
Trusted Agent profile · Chorley
★★★★★
804 reviews across 2 platforms
16 / 18 High Street, Chorley, PR7 1DN
Bridgfords Lettings's office in Chorley, at 16 / 18 High Street, is rated 3.4 out of 5 across 804 reviews on two platforms, including 370 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of two awards Bridgfords Lettings won in 2026.
The Trusted Agent 2026 results for Bridgfords Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Chorley office, from every platform, shown as written. First names only.
5/5
Great Service from Katie and Lindsy. Really helpfull and professional
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
1/5
If I could give zero stars I would
If I could give zero stars, I would. I had an absolutely horrible experience.... as a purchaser. I was made to feel like my requests were outrageous, despite following the recommendations of Bridgefords surveyor. I was told that I was disgusting and shouted at.. avoid Sale at all costs, it's just not worth the abuse. There are plenty of professional estate agents.
5/5
I had best service
I had best service , and kept up to date with the process. From Daniel Bright , and communication was seamless. Always informed me what was needed every step. Excellent work.
1/5
Such a pain from start to end
Really unprofessional and sloppy! I've wasted part of my life in writing emails, repair reports, and complaints...all to little or no avail. At the end of my tenancy, as a goodbye present, I was denied my deposit without any valid reason. I only managed to get it back through adjudication. If I ever deal with this company again, it will be too soon.
1/5
Waste of time!! Don't use them
Poor customer service , waste of time don't book any valuation with them they don't send professional agents to view your property and you need to chase them several time to get the valuation report. Rude agents on the phone. I am glad i haven't used them for any buying/selling service.
5/5
Letting team is fantastic, love living where we live. No issues
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
1/5
Don’t trust them with money
I vacated my property 8 months ago and is still waiting for my deposit. After I vacated the property I kept calling and emailing them several times and they replied to me after 3 months. They have not even paid the refund of my rent which is around 150£. Horrible people
5/5
Very professional and friendly and are always been helpful
Thank you for your excellent 5* review. Kind regards, Lucy, Customer Relations.
5/5
Fantastic service, friendly team. A great experience all round.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
Fantastic team who made buying our first home a breeze. Thanks to steph and everyone there who was always on hand to help us. Best estate agents In town!!
Wonderful to read Simon that you had a fantastic experience with our local Bridgfords team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Best wishes, Lucy.
5/5
Absolutely brilliant from start to finish! The team at Bridgford's Chorley displayed complete dedication every step of the way. They always responded promptly to any queries I had and advanced the sale in a truly outstanding manner. Would highly recommend!
1/5
What a disgusting company
What a disgusting company, I’ve rented for the last 13 years and not had a problem, until I picked up the phone and spoke to Bridgfords Preston. Between them the don’t have a clue what’s going on, they are rude and don’t know how to speak the truth, you get passed from one person to another. No not use this company they are a joke!!!!!
1/5
Bridgfords Withington are awful! Avoid at all costs
I have had a terrible experience with bridgfords (Withington) over the entirety of my tenancy. Staff are always rude and flippant, never respond to any problems with the house (both bathrooms were not fit for use for 4 MONTHS) and become audibly angry when you decline viewings for good reasons. I wouldn't recommend that anybody uses them.
5/5
Great service
Great service. Quick to respond and get completion over the line. Always contactable and eager to help.
5/5
Getting my apartment was seamless with…
Getting my apartment was seamless with bridgfords. I appreciate and love the unwavering efforts of their staff DANIEL who attended to me and put me through everything from start to finishThank you
5/5
Very nice and friendly
Thank you Pieca for your thoughtful 5* review! Best wishes, Lucy, Customer Relations.
5/5
Fantastic service from the team, they kept me updated throughout the sale and went the extra mile at every step. Would highly recommend!
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
Very professional, and stress free
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
I found Emma Mudd very helpful throughout the process of us purchasing their clients property, she kept us informed and updated and chased other parties involved
Thank you for your kind comments and 5* review! Your words have been made known to our local team. Best wishes, Scott
5/5
Outstanding from start to finish. Professional, friendly, informative. So many businesses could learn a thing or two from this team of staff. Thank you for selling my home hassle free!
Hello Amanda, Thank you for providing us with your feedback. It is wonderful that you have awarded our team an outstanding 5* review for Bridgfords in Chorley. Congratulations on your house sale. Best wishes, Maryjane.
1/5
Actively worsen the relationship…
Actively worsen the relationship between tenant and landlord with poor, slow, delayed or completely missed communication.
5/5
Professional and Courteous
Professional, speedy and courteous service from start to finish.All three members of staff I had contact with were excellent.A smooth sale process. Thank you.
5/5
Reliable and professional from offer accepted to purchase complete. Telephone calls and e-mails dealt with very quickly. Would highly recommend.PositiveResponsiveness, Professionalism
Thank you for your wonderful 5* review and recommendation. Best wishes, Scott @ Customer Relations
5/5
Had a fabulous experience buying our property would highly recommend excellent customer relations from start to finish made buying our new home an enjoyable experience
Many thanks Daniel for your fantastic 5* review. It gives me great pleasure to read that once again our Bridgfords branch were professional and helpful. Thank you for the recommendation. Kind regards, Lucy.
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Yes. In The Trusted Agent 2026 awards: Bridgfords Lettings, Chorley won Platinum; Bridgfords Lettings, Altrincham won Trusted Agent.