Every review we hold for the Chorley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleKatie and Sophie are brilliant!!! A property I was looking to rent fell through at the last minute, leaving me with less than a week to find somewhere to live. Most agencies I contacted seemed very sceptical about being able to process the relavant credit checks and references in less that 3 weeks...computer kept saying 'NO'. The staff at Bridgfords understood my situation, sympathised and seemed unperturbed by the challenge being posed. After offering me a range of properties, all meeting my specific requirements, they bent over backwards to enable viewings. A week later I moved into a beautiful property, having been fully credit checked and referenced in less than 2 Days! Happy Tenant, Happy Landlord! I would not hesitate to use this company again!
Mike · 15 June 2012
★★★★★ 5/5
Trustpilotbridgfords Washington
I am very Impressed the team especially Ann was fantastic dealing with my move in, nothing was too much trouble,would defiantly recommend this company thank you again.
Gemma · 23 October 2019
★★★★★ 5/5
GoogleI recently bought a house through Bridgfords and I have to say they were excellent. Very friendly, helpful and efficient, and kept in touch through the whole process. I would definitely recommend them and would not hesitate to use them again.
Sarah · 13 June 2020
Agent replied · 12 June 2024
Thank you for your kind comments and 5* review! Your words have been made known to our local team as well as your recommendation. Best wishes, Scott
★★★★★ 1/5
TrustpilotJustice For Tenants
I'm writing on behalf of Justice For Tenants, a Not-For-Profit Tenant's Rights Organisation.We provide free help and advice for tenants who are having trouble recovering their deposit/bond. We have recently helped someone who used Bridgfords to find a place to live, and had issues getting their deposit back. Please do not hesitate to get in touch with us if you're having similar issues.Our website is: https://justicefortenants(dot)org/You can contact us on 020 3476 6648 or by email at advice@justicefortenants(dot)org
Daniele · 17 February 2017
★★★★★ 5/5
GoogleReally helpful staff and quick to sort all that is needed to start renting.
Mackenzie · 15 November 2023
Agent replied · 12 June 2024
Thank you for your excellent 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotBridgfords, Sale
Katie Leslie from the Sale Branch, dealt with the letting of our property, she was very professional and helpful, answered all our queries and kept us up date all the way through.
Marie · 15 August 2024
★★★★★ 5/5
GooglePrompt service from Bridgfords
Jesutomi · 5 June 2024
Agent replied · 12 June 2024
Hi Jesutomi, thank you for your kind words about our prompt service at Bridgfords. We are delighted to hear about your positive experience. If you need any further assistance, feel free to reach out to us.
★★★★★ 5/5
GoogleProfessional and quick response, we recommend this agency, the property they have is really clean and great
Gihad · 17 August 2023
Agent replied · 12 June 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotTerrible agency
Terrible agency. Moved into the property in November and waited months for repairs to be done. Some repairs are still not done now. Everybody that works at Bridgfords takes ages to reply or just ignores your email. Spoke to a manager on the phone who was extremely rude and did not have the time of day to speak to me. Overall, the Hacienda branch have been very disappointing and have made my move not enjoyable.
Black · 21 February 2019
★★★★★ 5/5
GoogleSuper nice team. Always there and ready to help. Easy to contact and they answer quickly. I highly recommend!
Emily · 13 June 2023
Agent replied · 12 June 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleNo one to contact leaking water come from ceiling
Chris · 13 February 2024
Agent replied · 12 June 2024
Hello Chris, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI've rented a property for the first time through Bridgfords in Chorley. Absolutely outstanding service from Katie & the team. Nothing was too much trouble. Phone calls returned within minutes. Phone calls answered straight away. I would highly recommend to anybody.
Lyn · 14 June 2019
Agent replied · 12 June 2024
Hi Lyn
Thank you very much for this 5* review and recommendation! I am delighted to hear that Katie and the team have provided such good service when helping you rent!
Kind regards, Jake
★★★★★ 5/5
GoogleCan't fault anything from the team at bridgfords, they were so helpful with everything throughout..wouldn't hesitate to use them again. Thank you for making a stressful thing easy.
Gemma · 13 June 2022
Agent replied · 12 June 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLate last year I bought a house through Bridgefords, I found the staff very friendly and helpful. Having now moved into the area they have also helped me with finding local trades people. Very good service, thank you.
Syd · 13 June 2020
Agent replied · 12 June 2024
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.
★★★★★ 1/5
TrustpilotStay Away !!
Stay Away !!Untrustworthy and remember NO verbal agrements of repairs etc are kept.Cause they will charge you and then ignore you.In my experience No cleaning and No repairs will be carried out after you have signed your contract and paid them your hard earned money.STAY AWAY !!
Sus · 17 August 2023
★★★★★ 1/5
TrustpilotDon’t waste your time
Their agent failed to turn up to a property viewing. We called the agent and the office several times and no one picked up so we went to their office and booked another appointment for later that day. They then failed to turn up to the second appointment and when we went to the office again, showed no remorse and did not apologise. Will never ever book with them again. They’re rude and unprofessional.
Faith · 6 July 2018
★★★★★ 5/5
TrustpilotThe York branch of Bridgfords have done…
The York branch of Bridgfords have done an amazing job managing my property for rental and selling my home also . I couldn’t thank them enough for their professionalism. They have been so understanding and helped me along the way with my property David, Vicki and Pia have done exceptionally well I making things run smoothly for me .
Nic · 22 June 2022
★★★★★ 5/5
GoogleGreat service! Emma helped us throughout all of the buying process, always kind and professional. Excellent job.
Alessandro · 13 June 2023
Agent replied · 12 June 2024
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotDealt with a guy called zahid should…
Dealt with a guy called zahid should have known really never to go ahead, once they had the sale wasn’t interested, pushed into putting the house on the market telling me I’ve spent a lot of time at your house! Very proffesional, was asked to reduce price after 2 weeks, long story with the rest of it but I would stay clear, hence I took my house off the market with them,
Nicola · 27 June 2019
★★★★★ 1/5
TrustpilotHorrendous end of tenancy experience
Horrendous end of tenancy experience, we started a complaint process with them, really unprofessional, they don't respond to emails or calls, do yourself a favour and look elsewhere
Sabrina · 29 August 2024
★★★★★ 5/5
TrustpilotSeamless experience in finding and…
Seamless experience in finding and finalising a house on rent with an expert. The team at Bridgfords Manchester, specially Louise works very effectively with timelines, high level of coordination. She is an expert and very detail oriented i would say, sorted things with priority, wonderful experience. Thank you.
Sumit · 27 June 2023
★★★★★ 5/5
GoogleAbsolute fantastic service by Louise, Emma and Jane ! Extremely helpful! Would highly recommend
James · 17 August 2023
Agent replied · 12 June 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotAccepted property and then they rang to say they’ve accepted someone else!!
I was accepted a property by them and I sent all paperwork over and two weeks later they phoned saying I was accepted as a higher bidder was accepted. Why accept me and my offer to disappoint two weeks later. Do not use this estate agent very bad service and not happy at all. They are useless I will be using somewhere else.
Nancy · 20 September 2021
★★★★★ 5/5
GoogleI have been with Bridgfords now for over 3 years , they have always been polite and ready to help with eny situation 👍 🌟 …
Donna · 13 June 2022
Agent replied · 12 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
